It is difficult to know where to begin, so I will just post the actual correspondence on chat (totally legal to reproduce, since they ask if you want to save it) to express my frustration with their broken and ineffective administrative system:
CHAT #1 with CLEAR WIRELESSS, May 17th, 2013
Hello C.
I wanted to order dinner from KFC. I asked for three BC's drumsticks with two side dishes.
I purchased three carpet area rugs from Lowes January 22.2013 within a week bringing rugs in my home, our head and body felt like bugs are on us.
My heel and back would hurt in morning and at end of long day.
I was involved in a minor car accident where the other party ran a stop sign.
I just bought 12 pounds of split chicken breasts on sale for 99 cents a pound. I noticed the packing felt heavy, so I weighed it on a very accurate scale and Wow 1.9 pounds.
I needed two rooms in the Evanston IL area for one night to attend a family function. I have checked out Hotwire In the past but never pulled the trigger and booked blindly.
I have shopped at Frys Food Stores in the Phoenix Arizona area collecting the advertised Suns Rewards Points for shopping there so I could redeem them for prizes.
First off, my Neptune has always smelled like rotting food. Mold, mildew - HORRIBLE!
The rooms were not worth the money! The room was so small you could barely move in it.
I have never in my life had to deal with such incompetance in the customer service field. Every month my bill is wrong, they are changes packages on their own, and my bill goes up.
On 5/6/13 I called the GTL to rec collect calls from my kids dad from MCI-H in Hagerstown Md, he has made several attempts to call each time the call is disconnected.