Epson.com - Epson printers are not usable
We purchased a new Epson stylus Photo R280, we had problems right out of the box, after troubleshooting Epson recommended to change the print cartridges which we did to new Epson cartridges, still ha... |
Samsung Electronics Co., Ltd. - Customer service
I had posted that after contacting the BBB Samsung was finally going to send a refund in 4-6 weeks. That was July 7,09. Since then I have called five more times. On November 5th I called and was told ... |
EMachines - Poor Warranty and Service
I bought eMachines in the past and was not dissatisfied but things have changed. The warranty requires that you return the unit to a center in Texas AT YOUR OWN EXPENSE. They will not supply any ship... |
Dell Computer Corporation - Dell Tech Repairman Caused Fire
Here is the copy of the letter I wrote to Michael Dell. I need to preface this with letting you know, the letter got me a fast phone call from his representative in INDIA! SHAME ON YOU MICHAEL DELL!... |
Geek Squad/Best Buy - Beware The Runaround
Paid $70 for professional service and geeks mis- diagnosed the problem as motherboard failure, suggesting not to fix my computer. That's right, buy a new one from "best buy" instead! Took tower to non... |
Logitech Inc. - Defective product and wrost customer service
Dear Jerry Quindln,
Her is case Number 091103-003204.
I have received the e-mail that case has been marked as solved, I have not received back my Camera nor my requested to refund has been discu... |
AVG - AVG has terrible customer service
When the newest version of AVG was released, 9.0, it was incompatible with my system. I sent a request for support and compiled with all requests for information and I downloaded their proprietary sc... |
Datadoctor.in NTFS RECOVERY SOFTWARE company - Do Not Download.
I needed software to recover a formatted drive. I looked this company up and paid 60.00.
The program freezes at a certain point every time I run it.
I emailed them because that's the only way t... |
Dell Computer Corporation - Nightmare
I have had this computer since June 09. I have nothing but problems. The computer worked as specified for 2 weeks. Then we had to reinstall all software. Next the printer drivers would eraze on its ow... |
Microsoft Corporation - Beware of used Xbox 360s
On November 11th 2009 Microsoft booted over a million players (xbox 360 machines) from its Xbox Live gaming service because the units in question were identified as being modified.
November 12th E... |
Microsoft Corporation - Scrap Windows 7 And Start Over
As a fairly new user of computers and software, I may not be the best judge, but for my money Microsoft needs to scrap their Windows 7 and start over from scratch. I have difficulty getting it to wor... |
Hewlett-Packard Company - I can't believe how HP treats it's customers and I'm not the only one!!
I decided to order a DV7 3020ea laptop from the HP website after having had a bad experience with a mainstream electronics retailer where I ended up getting a refund. I thought I would order directly ... |
TigerDirect.ca - Markham, Ontario Store - TigerDirect Sold Defective Laptop Would Not Return
I recently purchased an Acer 8940G notebook computer for $1400 from TigerDirect.com's Canadian outlet located on Woodbine Avenue in Markham, Ontario.
While comparing this model against a similar on... |
EMachines - A little research goes a long way
I can't speak to their quality in the old days but now they use good parts. Acer power supplies, toshiba hard and DVD drives. Amd processor and Ati video cards. The only problem I have is the DVD driv... |
E-Machines - Postive
I didn't know people had problems with their e-machines. I have 3 e-machines. Instead of up-grading I buy a E-machine at Best Buy black Friday. I get there at 2am. I'm using a W-3502. Started out ma... |
Hewlett-Packard Company - New HP Laptop purchase is horrible experience
New laptop, HP HDX 18 November 2009. Upgrade to Windows 7 absolute disaster. Even HP CEO for Customer Relations can't help, as does not have access to Arvato data base. Gave me a phone number with inf... |
Samsung Electronics Co., Ltd. - Washer Quit
I bought a Samsung washer in Feb. 2007. Paid about $1000.00 for it. It stopped working in the middle of the cycle after about 2 1/2 years. Every repair person I called said they can't work on a Samsun... |
SAHARA COMPUTERS - A SUSPECT MOTHERBOARD
I have purchased a Sahara laptop on the recommendation of one of its employees.
After one year and 20days the motherboard was faulty.
I approached the company hoping that they will waiver the costs ... |
Hewlett-Packard Company - My New Hp Officejet Pro 8000 Wireless Printer Cartridges
I am a korea war veteran and I do a lot of the computer work for my veterans groups. I pay for the supplies myself. I was talk into purchasing a new HP printer by the HP representative in a Staples st... |
Samsung Electronics Co., Ltd. - Samsung UN55B8000 LED TV Junk
Bought my brand new shiny ultra-thin 55" LED television on September 3rd, unit started randomly powering off and on after only a couple weeks. Called Samsung, and filled out their online service requ... |
Dell Computer Corporation - Contact information to help consumers
After long and tiresome efforts, here are some Dell reps who have your answersMichael@Dell.com-Arun_G@dell.com-Naveen_Nagpal@Dell.com-Donald_Mc@Dell.com-Dennis_Brabandt@Dell. comRonald_Garriques@Dell.... |
Gateway - No support for Windows 7 Upgrade
My Gateway PC is only 14 months old and I was anxious to upgrade from Vista to Windows 7 because of multiple difficulties with Vista. I purchased A Win7 Family pack and upgraded my laptops before my ... |
Dell Computer Corporation - I'm In Dell Hell
In April, 2009, I was in the market for a new computer. We have always purchased Gateway computers and have had no problems or issues with them. I was a satisfied Gateway customer but my daughter insi... |
Dell Computer Corporation - Warranty is a joke
Bought XPS with multi year warranty. 3 years later(under warranty) system fries. Dell( after LOUD and obscene)complaints on my part sends me a toy-XPS630i RMA replacement. It blows up 1st time juiced ... |
Ubid.com - Ubid Sold Item Not In Stock -More Than 24 Hours Laters Adviced Delay
The email notifying delay said: "when you read this email the problem maybe is resolved or maybe not...".
Bottom line item not in stock was sold, I needed it very urgently and lost full 48 hours t... |
Samsung Electronics Co., Ltd. - Samsung is a Lemon TV
Buyer Beware! We have a 2 year old model of this company's 46" LCD HDTV. It was represented as being one of the best on the market at the time of purchase for $3500.00. This set lost its picture an... |
Dell Computer Corporation - Dell computer troubleshooting help
The DELL computer is fine but I am very annoyed that I have to pay for any kind of troubleshooting support from DELL especially after having owned an HP with a fabulous free troubleshooting diagnostic... |
Geek Squad - 6 weeks and counting on my laptop!
I called Geek Squad out for a housecall to fix our network and com ports that I somehow lost. They were fairly good about showing up; very late but determined to get here. He diagnosed it and had to... |
Geek squad - Geek Squad full coverage on laptop equals bad service
I had a bad experience in City of Industry CA. I took my Netbook in for service since I bought the full coverage warranty from best buy. I noticed it getting very hot and freezing. they told me they h... |
Nexicore - Don`t EVER send your XBOX to this company!!
Don`t be fooled (like I was) of their flashy website that gives the illusion of a "Fast, Reliable service" of your Xbox 360! Their website makes you believe it will be fixed Quickly and reliably by th... |
Dell Computer Corporation - Project Management Nightmare--Purchasing from Dell
Several Pieces of equipment were ordered from Dell during October 2009. These included a 22u Server Rack. The equipment was to arrive on 10/27/2009 for a migration on 11/12/2009 which would require ... |
Hewlett-Packard Company - Got 3 months use out of my dv 2000 laptop
It took me longer to pay off my laptop then the time it was actually able to be used. I like many others can not afford to just throw $800 dollars down to buy a laptop, so when I put my laptop on my c... |
SATA Computer Ltd - Bad Customer Service to a Repeat Customer
I went in October 21, 2009 to bring in my dead pc. The motherboard went (would only run for 3 seconds and shut off). I have had problems with this motherboard before (was replaced at 6 weeks old, th... |
Battery Geek Inc. - Product broken and no response from vendor during warranty period
I purchased this product in April 2009 for about $500. It's an external battery to give me another 6-10 hours on my MacBook Pro if I'm travelling somewhere without access to AC power.
I used it a c... |
Acer - Horriffic Customer Service
There is nothing worse than Acer customer support. Seriously.
I got an Acer a few months ago. The screen randomly cracked, and it should have been covered under warranty--but it wasn't. I was told I... |
Inbox.com - Run for your e-life!
If you're looking for an e-mail provider, do yourselves a favor and DO NOT use Inbox.com.
I opened two email accounts with them; one for personal use and one for professional use. I found it odd th... |
Hewlett-Packard Company - HP issues not even a year old
The CD/DVD fails to be recogized... |
Dell Computer Corporation - Dell Printer ink Kx703
I agree with everyone else that purchased this printer. I think it has a built in evaporator!! I would be less expensive to throw away the printer and buy another than keep buying ink!!!!... |
Samsung Electronics Co., Ltd. - RS2530BSH
I purchased a Samsung Refrigeraton on May 14, 2007 about 12months later the fridge started making these churning noises sporiadically. Contacted two service companies and both said nothing wrong with ... |
Lenovo - Never Ending Tracking
I ordered Thinkpad about 3 weeks ago. As you guess, the pc has not been delivered. I sent e-mail inquiry, have no response for a few days already. ... |
Symantec Corporation - Poor customer service
My Norton Internet Security for up to three computers was automatically renewed in the spring of 2009 with a new expiration date of March 29, 2011. I downloaded it to two computers. Four months late... |
Dell Computer Corporation - Had it with Dell
I bought a Dell Computer a few years back which I am still paying for I have never missed a payment once as the money is taken out of my bank every month on time around a month ago I had call Dell up ... |
Samsung Electronics Co., Ltd. - Never Buy A LCD Samsung TV
For about 9 months, everything was OK with my big new HDTV. Then I began to get sound but no picture. Samsung technican blamed it on the cable company. Cable company proved it was a Samsung problem. S... |
Samsung Electronics Co., Ltd. - Why would anyone buy a Samung product?
Product does not work, has been returned for repair twice. The second time was six weeks ago and it has not been returned.
When I phone Samsung they basically tell me to F*#ck off.
So, if you bu... |
Asus - Netbook Review: Asus 1002HA
I recently decided to pull the trigger on a new netbook. I have a few trips coming up and wanted something a bit more portable to take for my work. My main laptop is an IBM Thinkpad, weighs in aroun... |
Sony - Sony has a total lack of respect for customers
I ordered a computer from Sony October 21st. First, I thought that since I paid to be shipped in two days (I paid $89 for this), I would get it the 23rd. Then it turned out that you were building my c... |
Microsoft Corporation - I Have Been Here Since the Beginning Before Windows Before the Internet, Now it is Time to Leave for a Mac.
The first PC I ever owned was an IBM XT (186). (then came the 286's, and then the 386's. then the pentium etc.) This was before Windows, and the Internet. Sickly green glowing monochrome screens, ever... |
Dell Computer Corporation - Like the product hate the tech support.
I just purchased a new Dell Studio 15 with Windows 7. Five days old, well within the warranty period. About 2 1/2 days into trying to install my current Dell printer, which works great on two other D... |
Samsung Electronics Co., Ltd. - Gas Clothes Dryer Model D338GB
Purchased Dyer June 2008 with 12 month warranty.
On 12/19/08 dryer stoppped heating due to faulty gas valve, repaired under warranty, valve failed again 2/17/09, repaired. Valve failed again 4/13/09,... |
Kaspersky - Kaspersky: Bad Customer Support
I had installed KIS 2009 (3 user version) after which my system somehow gt infected and I had to format it. Now after formatting when I went to reinstall KIS 2009 ie enter the activation code the sof... |