Dollar Rent A Car Systems, Inc. - Denver toll roads fees Aug 2009
While the Dollar office at the Denver airport pushed all possible upgrades, they did not inform me of the rules on the toll roads heading south from the airport--instead they charged me $80 later. Th... |
SEALAND TRAVEL - SEALAND TRAVEL RIP OFF
DO NOT SIGN UP FOR THIS EVEN THE CREDIT CARD COMPANY CANNOT HELP YOU. We signed up for this paying 5000.00. It is a glorified travel agency were you can do better than they can. They will spray arom... |
Budget Rent-A-Car - Stay Away From
Budget Rent A Car does not know the meaning of customer service unless of course you enjoy being transferred to some joker in India whom you can't understand. You will be charged a $10.00 processing ... |
Alamo - Alamo Hell
I recently had to travel for emergency business for NASA near Melbourne FL. I work in software design and was called down to troubleshoot the latest Atlas rocket that was to be launched on Friday No... |
Dollar Rent A Car Systems, Inc. - Unkindly and unserious
After a long flight from Germany to USA we wanted to pic up at San Francisco airport at the company Dollar an with voucher prepaid-up hired car. The voucher was issued on a Midsize car which, however,... |
Motel 6 - Motel 6 in Flagstaff, AZ - the one on Butler Ave
We were just driving through, and were pretty tired; since it was very late already we decided to go for a cheaper motel because we'd only be there maybe 7 hours total. Normally, I try to avoid places... |
Enterprise Rent-A-Car - Cheaters
Please ever don't rent a car from Enterprise when your car is in workshop and your insurance company asked to rent from them. I have Liberty Mutual insurance. When I had an accident and my car was bei... |
Priceline.com - Price customer service sucks
I wanted to rent a car so I went to Priceline.com and made a reservation one week ahead. My plans changed due to emergency surgery being done on mys son. I call Priceline 10 hours after the reservatio... |
Delta Airlines - Example how your business is appreciated
I am posting my experience with Delta. I see that the world's largest airline doesn't really care about customer service. I have the unfortunate situation in which a competitor is not available for ... |
Avis - Very Poor Service
This avis branch has a great location. Some of the agents there are ok but the assistant manager is very rude. They arbitrarily modify reservations made at avis.com, give you cars of lower class and c... |
Holiday Inn Amsterdam - Schiphol - Waiting and waiting? Why???
I was arrive by 11/18 for stays and I make the reservation from yahoo, I thought it will be good since I always have very nice experience in Holiday Inn Asia or US hotels.
But this hotel, Holiday I... |
Hilton-Doubletree - Hilton Scams Honors Member
I booked two hotel rooms at the Hilton-Doubletree on-line. Mistakenly, I booked rooms that were non-refundable/unchangeable. Well Hilton, under no uncertain terms, would change the reservation for two... |
Orbitz - I Hate Orbitz Too
My bank account was cleared out by Orbitz. A ticket was purchased from Spain by someone using my debit card which is with myank in the United States. I called the fraud department and spoke to a rude ... |
Expedia.com - Nasty Operators
On November 13, the cruise ship Royal Caribbean was told by the coast quard that it could not dock in Baltimore for another 12-15 hours. My husband and I both tried to explain the situation to Exped... |
Hotels.com - Deceptive Advertising at Hotels.com
I booked a room one day in advance on hotels.com and then my husband discovered that the hotel website itself offered lower rates, something I would never expect from a discount website. I phoned cus... |
AirTran Airways - Never again!!!`
Hi Everyone
My family and I live in Chicago IL and booked a trip to disney world for November 10th. We always fly out of MDW and always fly on Southwest. We mixed it up this time and flew AirTran! ... |
American Airlines - Flight Attendant abusive to grandmother traveling alone
My tiny gray-haired mother (in her seventies) was traveling alone today when a flight attendant refused to help her stow her carry-on. The carry-on was well within the guidelines stipulated by the ai... |
Maryland State Taxi - Short Distance Trip Shouldn't Be Expensive
I get charged $15 for a short distance. I feel ripped off. One thing BWI could learn from Mexico is cab service should be cheaper. Nobody should have to feel ripped off if they have to take the cab a ... |
Air France - Air France customer DIS service
Whoever posted the comment that Air France Customer service is the worst doesn't even scratch the surface. They are so far below the worst ever that it is hard to believe. I've tried their 800 556 90... |
Hotwire, Inc - Ripoff
I made a reservation through Hotwire and when I got to the hotel they had canceled my reservation so I was at 11:40 P.M. in San Diego without having a place to stay. This happened in a 4 star hotel r... |
Swissair - Swiss Air Ignored Serious Electrical Problem on Zurich-Hong Kong Flight
I wrote to Swiss Air one month ago today, but no response, so I will now post complaints online.
I spent the entire 14 hour flight from Zurich to Hong Kong in the dark because neither the overhe... |
British Airways - Disgusting Food, Simply Horrible
I have been a Gold Card Executive Club member for more than 15 years. I have just travelled on my points in Economy for a weekend break in Dubai. The food that was served-up on both the outbound and i... |
Southwest Airlines - WORST AIRLINE EVER!
Parents, please DO NOT book your children/college students on Southwest. They may very well get left behind one or two days because of their over booking policies. It also feels like your getting on a... |
JetBlue - Jet Blue True Points Are A Ripoff Allright
Yeah I'm a fool - for years I've been accumulating Jet Blue "points" - I'm not a professional traveller so I assumed they're just there - but kept on flying Jet Blue even when they weren't that conven... |
Alitalia - Alitalia: the worse customer service ever to be found
My parents were supposed to come visit me from Rome to New York, today 11/16/2009. Instead they spent all day at the airport in Rome, without even the possibility to check into their flight. There was... |
Econo Lodge, Jonesboro, GA - Bed bug infestation
After staying at this motel one night on 11/7/09 I was in severe pain and swelling from multiple bed bug bites which took some hours to show on my body. By the next day I had to go to an emergency cli... |
Mexicana Airlines - Don't Ever Fly Mexicana... Especially Thru Mexico City
On 11/13/09, flew from cancun to san francisco via Mexico city. This airline is so screwed up. 2 Hour late flight, kept us on a stand up bus taxing us down the runway in a bus to go to another locati... |
Carnival Cruise Line - Mexico Or Bust
We left Tampa on Nov 7th and then were informed that we weren't going to Grand Cayman our first port, but to Key West because of bad weather. When we got to Key West, the port was closed due to bad we... |
Enterprise Rent-A-Car - Thank you to a top-notch employee
In September we rented an Enterprise car in YVR to travel to Kelowna, B. C. After our arrival in Kelowna we had issues with the rental car (service light kept coming on), took the car to the Enterpri... |
Travelocity - Travelocity - land of 1000 excuses
I booked a hotel for a family visit to San Diego through Travelocity. I went the week before for work, and once I realized where the hotel was, cancelled it and made another (yes through Travelocity ... |
Beaaches Turks and Caicos - DI NOT VISIT BEACHES TURKS AND CAICOS
Beaches Turks and Caicos was a disaster for our vacation...underage drinking...things stolen....rooms not cleaned....lots of other stuff....... |
Air New Zealand - Premiuim Economy Waste of Money
I have flown Air New Zealand multiple times in the past year, in fact, I've just earned Silver status and am quickly on my way to gold status with this airline. You would think the problems regarding ... |
Cheaptripsmember.com - Untruths
I was called by cheaptrips offering what I was sure was a offer "to good to be true". But, the salesman assured me that the 4 free trips were for real. I even informed him that I planned to buy 2 ti... |
Southwest Airlines - Southwest Airlines: Late Again On Long Island
Another flight again on Southwest Air, another late arrival at Long Island MacArthur Airport. I realize that this is a cheap airline, but after all the missed business appointments, and all the misse... |
Carnival Cruise Line - Stranded in Mexico
My wife and I were on a carnival cruise this past year. The first night on the cruise a drunk passenger came over to where I was at and grabbed a girls drink that was sitting next to us and chugged it... |
Aeroflot Russian Airlines - Luggage Lost By Aeroflot
Aeroflot lost my luggage last month. On Oct 9th, I flied from Rome to Shanghai and transferred in Moscow. Finally they lost my suitcase and haven't found it for me till now. There are a lot of luxury ... |
Holland America Cruises - What a Difference a Year Makes
What a Difference a Year Makes
The October 25, 2009 seven day cruise on the Westerdam to the Dutch Antilles came one year after a very enjoyable cruise from Rome to Ft. Lauderdale on the Noord... |
American Airlines - American Airlines are part of the down fall of America
American Airlines is such a disgusting airline. It shouldn't even have the term American in the name. I flew a while back on American Airlines to San Juan, Puerto Rico. When I arrived there, my bags d... |
Priceline.com - How slow can a refund be?
Almost three weeks ago, I purchased 3 airline tickets using priceline.com. with my credit card. 12 hours later, I called back to cancel one of the tickets. She said it would be done electronically in ... |
U-Haul - Bad customer service for deploying soldier...
My fiance received last minute orders to deploy to Afghanistan and had to pack and store his things quickly. We chose UHAUL storage on a Saturday and stored everything except a washer and dryer. Tha... |
Southwest Airlines - Refund
On Oct 31 2009 I reserved a flight for a friend. It turned out that the friend would not be able to travel. Nov 10, 2009, I called to cancel the flight and get a refund. I was told that I couldn't ... |
Buyatimeshare.com - Beware of Upfront Payments to Sell Your Timeshare
I was contacted by this sales person Cynthia, offering to sell my Timeshare in Kauai, Hawaii for $23,000. She assured me that despite having over 30 listing of properties from my resort on her site, s... |
Deutsche Lufthansa AG - Stolen Camera from luggage
On 3.11.2009 16:00 flight to Madrid from Ankara via Munich. My luggage was opened and it was damaged but the damage was not extensive only the lock was broken. In the hotel I was realized that my Sony... |
Priceline.com - Buyers Beware
I recently bought airline ticket through Priceline and I need to make changes on the ticket. Called the airline they told me Priceline had to handle the matter, but not to worry the ticket price was ... |
Priceline.com - Customer Service Insider
Just a few quick notes on the other side of Priceline. While most if not all of their customer service is outsourced it is not all offshored. The representatives that they hire do in fact read off o... |
Days Inn - No Refunds
I am appalled about the fact that I booked a room for 2-nights at the Days Inn in Nanuet, NY for a Dog agility trial I was going to compete in. I had to cancel the trip and contacted the hotel with mo... |
Southwest Airlines - They are the cattle car of the airline industry
I purchased tickets for my 11 year old to fly from Vegas to Norfolk. She has flown nonstop with them a lot. This time there was no nonstop flieghts. I called they 800 number and spoke to a representiv... |
Holiday Inn - No more free breakfast
Even though all the web pages say free breakfast, and even have pictures of the breakfast bar etc, when you arrive you find a breakfast menu (with prices). When I called the front desk, all I get is "... |
Budget Rent-A-Car - Never buy extra damage protection insurance from Budget
Consumers Beware! We rented a Budget rental car in Edinburgh, Scotland and purchased extra damage protection. We were hit by a tour bus through no fault of our own and Budget has charged us the 600 B... |
Your Man Tours - Five days in Italy
My husband and I booked a tour from Your Man Tours. This tour included five days on land in Italy and then boarding the MSC ship Poesia in Venice. We let YMT book our air travel also. We live in North... |