Budget Rent-A-Car - Budget intentionally steals money
This, along with most other Avis & Budget offices is an extremely poorly run business. I would not do business with them EVER again for the following simple reasons:
1. I signed a CONTRACT with a... |
National Car Rentals Mexico - Rip Off Fees Charged For Drop Off
On the 10th January 2010 we rented a car from National Car Rental in Tijuana Mexico for return to Tijuana on the 27th January. The first problems started on our drive down to Todos Santos when the win... |
Enterprise Rent-A-Car - Wrongly Charged for Damages
In Nov.'09 I rented a Hyundai from Enterprise Narragansett, RI for about two weeks. During the rental period I brushed against a concrete abutment to a light pole in a parking lot, at near-zero spee... |
Budget Rent-A-Car - Budget Car Rental. No Bargain!
We returned a 24 hour rental on time and received $70 back from a $300 cash deposit. Started out as a $50 per day car rental. Had to leave the car parked in their muddy parking lot. Could not get a re... |
SuperShuttle - EXTREMELY BAD Customer and Transporation Service from Super Shuttle.
Super Shuttle has topped all others with its horrible customer service.
After OVER an hour in the Van that took more customers then they were supposed to, I had to be dropped off on a corner to ge... |
Enterprise Rent-A-Car - Enterprise Rent-A-Car THIEVES
On January 29th 2010 I called this local office to inquire about renting a vehicle. The online price was $13.99 per day. The girl that helped me said that her computer was down and that I could just c... |
Ace Rent A Car, Austin-Bergstrom Airport, Austin, TX - Beware of additional charges
Ace Rent A Car (Austin airport) charged my credit card for gasoline even though I returned the car with a full tank. When I turned in the car their employee duely noted mileage and checked for damage... |
APEX NZ - BEWARE CANCELLATION FEES
We made a reservation with APEX a few months ago, planning to spend a month in NZ, but we changed our mind and finally went to Australia. We did give our Visa card number for reservation which we had ... |
Auto Europe - Wicked Mad in New England
We had confirmation for our car but when we arrived from a long flight we discovered that the office wasn't open. As a result we had to rent another car from Hertz (which was great) but pay out of poc... |
Alamo - Horrible customer service
I rented a vehicle from alamo in Miami on 1/23/10. When I arrived at the location the computer systems were down. After waiting in line for close to two hours they had to manually input my information... |
Universal Rent A Car - Car Rental Without A Website Is A Disaster
How could a car rental company that operates at Toronto Pearson Airport operate without a website? If a company like this pays me to rent from them I think I would still refuse. No courteous customer ... |
Auto europe - The truth will set you free...
I am an Auto Europe employee. No one from Auto Europe asked me to write this or knows who I am. I am not going to tell you how great Auto Europe is-I just want to give you a better understanding of al... |
SuperShuttle - Takes forever to get my money back.. up to now noone returned my call
I booked a reservation from 1/12/10 and somehow their browser was taking long so I ended up with four reservations. I called right away to bring it to their attention. I was told the money would be re... |
Dollar Rent A Car Systems, Inc. - Dollar Rent A Car - Works to rip off loyal customers
This past September I took a trip (Business / Personal) to Bradenton FL (just south of Tampa). I rented a car as I do most times from Dollar and was given a Ford Focus. To get from Tampa to Bradenton ... |
Budget Rent-A-Car - Budget Rent-A-Car needs to improve their custmer service!!!
I rented a budget car from Portland Airport (PDX) on Friday January 22, 2010 for 1-day less than 24 hours. I use to rent from them all the time because of convenience and customer service, this time ... |
Enterprise Rent-A-Car - Very helpful experience
My family and I got stuck on the side of the road in Louisiana due to car troubles. My dad called up Enterprise to see about having us picked up. We were told there wasn't a big enough car for the f... |
SuperShuttle - Prompt refund of overcharge
I was going to a convention and reserved and paid for transportation for 3 of us to and from the airport in Dallas/Ft. Worth. There was a mix-up on the flights and 1 of our travelers got separated fr... |
Economy Car Rental Costa Rica - Never rent a car from Economy Car Rental, Liberia, Costa Rica
I reserved on line a small car 2 months before my arrival in Liberia. I confirmed by phone 1 day before my arrival and at the airport instead of 209$ they want 700$ for a different car, just because "... |
Hertz - Hertz Puerto Vallarta
We politely declined all insurance the agent was trying to add to our rental car. The last try was for scratch repair insurance. We declined. We checked the car with the agent and noted the scratche... |
Avis - Renting cars without winter tires and overcharges on car return
I rented a small car from Avis at Frankfurt, Germany Airport, beginning of January 2010. I booked the car on Expedia, a partner of Avis, and picked up the car at the airport pick up station. While boo... |
Enterprise Rent-A-Car - Stealing my money
Had a car accident. Need a rental car. Allstate told me I had reburement for $30.00. They made the reservation with Enterprise Car Rental in Staten Island. When I went to pick the car up they told me ... |
U-Haul - Good trip
Just to let you know we had a very uneventfull trip from Bellflower, CA to La Pine, OR. The people who rented us the truck were very nice and explained everything to us, so there we're no surprises! G... |
Budget Rent-A-truck - Are you KIDDING!!??
I recently rented a tuck from Budget rental trucks. Paid $1,600 for a truck and car carrier I thought would be safe. in turn I rented a truck that had holes in the cab soaking and destroying all of my... |
Dollar Rent A Car Systems, Inc. - Liars
The counter person asked me if I wanted additional insurance and since I paid with my M/C and had looked into auto rentals I knew I was covered. I then asked him what I would have to pay and he said ... |
ACE Car Rental - Don't use your Debit Card
It has been 14 days and we have not been refunded a deposit on our debit card. Their customer service skills are poor. The 1800-622-9090 number can give "no" help, they always refer me to a 714-855-25... |
Enterprise Rent-A-Car - Update
I posted about my 09 van. First off for the person who said don't love something that can't love you back are you freaking kidding me don't get your daddy involved with me. I have to love like it bef... |
Europcar hire UK - Europcar no refund! and no response!
Rented car from Europe car hire over xmas. Initially purchased the fuel option which I later cancelled. But they still charged me! I called them several times either they don’t answer or the guy say... |
Enterprise Rent-A-Car - They have screwed MY Husband and MYself
On Dec 3rd my husband was involved in a car wreck which caused us our old van. There are 6 people in my family so we had to get another one we waited to find out if our van was totaled or not found ou... |
Europcar - Watch Out For these Banditos
Rented a car in Los Cabos Mexico thru Expedia and bought insurance before I arrived. Was informed the insurance was not recognized in Mexico, even though it clearly stated it was. I was left with no c... |
Thrifty - Charged for something I NEVER agreed to
I was in for a convention in Anaheim, but flew into Los Angeles. I got a package through Expedia and PAID for my rental car with Thrifty within this vacation package. Upon my arrival to Thrifty the ... |
Thrifty - Don't Rent from Thrifty
Our van key fob stopped working and the key to open the door was not in the fob. It took them 4 hours to send someone to open our door, by that time we had missed our flight home. The representative... |
Hertz - Munich Hertz Rental Scam (Holiday Inn Location)
Upset Muenchner
Munich Hertz Rental Scam (Holiday Inn Location)
Warning to all potential rental car customers!
I have been a Hertz Gold # 1 Club member for over 10 years and had no problems ren... |
America Car Rental, Caribbean Rent-a-Car, - Beware of this company that goes under different names
They committed to a particular price in US$ and accept credit cards, but when they charged my credit card, they did so in pesos using a highly inflated exchange rate. When I reviewed the charge with ... |
Enterprise Rent-A-Car - Corporate Policy Loses Longtime Customer Without A Credit Card
I first rented a car from Enterprise in 2000 although I did not a have major credit card.
I rented a car from the same place 2 or 3 more times although I did not a have major credit card. The manag... |
Budget Rent-A-Car - Budget car rental nightmare -- blew a tire, cost a mint
Budget rents improperly inspected (aside from filthy) and then sticks customers with the repair cost to fix the problem: An hour into my rental of an economy car from Budget, on a clear day on I-40 ju... |
Auto Europe - Will never use Auto Europe again
My story is similar to the others posted on this site. I rented through Auto Europe but ended up with a different local provider when I actually picked up the car. The bill from the company actually... |
Alamo - Alamo Citation scam
I approached an off-ranp toll station in an Alamo rental car in October The booth was not occupied, the money basket was not operating, and the gate was in the open position. I had no choise but to ... |
Alamo - Charged $10 fee for .75 toll
We were late to the airport and not familiar with the Orlando toll expressway booths and accidentally went through the E-Z Pass lane without a E-Z Pass. Needless to say the toll charge was. 75 and Ala... |
Budget Rent-A-Car - Extortion and UnPolite Service
This is my 2nd time I rented car at Orlando airport from Budget.. The first time I obeyed the lady's request to upgrade my car and add additional driver charges for my wife that doubled the origi... |
Enterprise Rent-A-Car - Overcharges for time not rented
I rented from Enterprise in November for three days. I returned the car three days after as was stated in their contract. When I received my credit card bill in the mail, I was flabbergasted when I ... |
U-Haul - Forthright attention and satisfaction provided
While returning from a camping trip to Big Bend National Park, Texas, I discovered the entire rear end lights on my pop up camper were not working. No turn signals, no tail lights, no caution flasher... |
National Car Rental North Vancouver - National Rent A Car Own Mistake translates to Parking ticket for me
I returned the car on National rental car parking lot in North Vancouver,700 Marine Dr and the next day the attendent parked the car off lot to a no parking lane on West Keith Road.(because their own ... |
National Car Rental - Travelocity + National Car Rental = Trouble
First, I'll say that I've used both Travelocity and National Car Rental for quite a while with hardly any trouble at all. So maybe I was just due. I'm an "Emerald Club" member with National, and hav... |
Dollar Rent A Car Systems, Inc. - Ripped off
Wish I would have checked this web site before renting with dollar--what a rip off!! Never again--their customer "service" (if that's what its suppose to be) doesn't exists. We were lied to from day... |
National Car Rental - Car hire in Milan, Italy airport
Word of warning to all travelers who plan to rent a car in Italy. Please avoid using Maggiore (also using National brand). I arrived to their office in Malpensa airport to find out they were is chaos.... |
Thrifty - Be careful to sign you contract
Last August I rented a minivan from Thrifty at LAX. A woman hit my van on highway 405 and we called the police and the provided us the report. When I returned the car I did report to Thrifty and gave ... |
Alamo - AlamoCar Hire Beware Hidden Charges.
I rented a car from Alamo in Miami During Sept 2009,and paid fully on my credit card for the rental charge. I was totally shocked and disgusted to find in checking my bank account during December 2009... |
Hertz - Poor customer service
Upon renting a vehicle for a couple of days to visit family and friends in Northwest Indiana, I continued on to Cincinnati, Ohio. I was told upon returning the vehicle in Cincinnati at the predetermi... |
Europcar - HUGE charges in the fine print - don't listen to the agents
Rented a car from Europcar in Florence Italy with the intention of returning it there and taking the train back to the Rome airport. After talking to the agent, I learned that the cost of returning th... |
Dollar Rent A Car Systems, Inc. - Bad customer service
I just wanted to share my experience with Dollar Rental here in Raleigh. I had taken a rental for 5 days last week. I went to the Dollar rental at 8 am and asked for my car.
Unfortunately the car gi... |