U-Haul - Very bad business
I reserved a 26 foot truck and got a phone call at 6:30 the night before my move and was told that my truck was given to a different customer. I would be given a 14 foot truck instead. Since it was so... |
Enterprise Rent-A-Car - Charging customer for damage they didn't do.
Enterprise Rent-A-Car scams customers for damage that they did not cause.
I have a Chevy Equinox that was in a major accident and was in the repair shop for over two months. During this time, I wa... |
Alamo - Lost and Found policy...Seriously?
My husband and I sought a rental car for a weekend trip and ended up going with Alamo at the airport in Mobile, AL. While the rates were better than the other airport rental companies, the lack of cu... |
U-Haul - Horrible, Horrible, and Worse
I was planning on moving several states away so I went with Uhaul, being that they cost less their competition. I made the reservation for a 24 ft truck early morning on Monday and was told everything... |
SuperShuttle - SuperShuttle gives good service in Pittsburgh
It was my first time with SuperShuttle or any shuttle to the airport. We needed to be picked up at 0330 for arrival at PIT at 0430. The driver arrived a bit late due to construction and an alternate... |
Europcar - Europcar - Poor Customer Service
Without a doubt, the worst customer service (or lack thereof) we have ever encountered. Only wish we had read previous reviews prior to using this company. We travelled from Australia to NZ and rented... |
Maggiore / National Car Rentals Rome - Fiumicino Airport Rome
Same complaint as previously posted.
Keep well away from Maggiore at Fiumicino Airport Rome.
Had a reservation for a station wagon at 10:30 am. Arrived on time but it took 1.5 hours to get to the ... |
National Car Rental - National disgrace
After a long flight I finally got to the Federal Circle station where many of the rental places are. Expect very slow service - maybe 30 minutes or more to get a car. My car was none too clean, but at... |
Budget Rent-A-Car - Beware of refueling charges
One thing which is hard to prove even if you top the tank before returning the car, is when they tell you 1/8 is missing. I told them the dial is on the full line and they insisted 1/8 is missing. The... |
U-Haul - Trailer hitch
Worst customer service ever. I took my Ford van there to get a trailer hitch installed. They said it would take about an hour. Two hours later they called me and said they couldn't get the previous hi... |
Europcar - Crooks
I used my credit card to RESERVE/HOLD a second car that we thought we might need in Italy. We didn't need it because we were driving a car from them already.
To my dismay, they charged me the fu... |
Avis - Random Invoice From Avis - Common Practice?
I have just returned form Canada where I hired a car from Avis. This was all organized before I left and prepaid online with their site.
This morning I received an invoice for 75CAD. But get this -... |
Alamo - Windshield fraud
I have rented the car form ALAMO LUTON UK air port for one day .
We received the car after midnight in dark place and use it for less than 16 hours.
When we return the car the guy that checked it fo... |
Avis - How Avis Plays Dumb to Fleece You Out of an Unjustified Late Fee
It's not uncommon to rent a car for a day as I wished to do for a one way trip from the Pittsburgh airport to Baltimore Washington Airport. I made the reservation using Avis from the Orbitz web site. ... |
U-Haul - Clueless
I always absolutely amazes me how inept the U-Haul truck rental people are. I mean, easily 95% of U-Haul rental people I have had to deal with are clueless about the equipment they rent.
I called n... |
Europcar - Europcar - THIEVES!!
In a word, terrible! Charged 2 months after the car was returned for damage previously done to the car of which I had immediately notified them on hire of the vehicle. Followed by ignorant and rude re... |
Eurocar - Sales Rep at the Eurocar Counter in Milan, Italy
We rented a car in Milan, Italy, on 12 July 2010. We waited for more than half an hour to be served. There were only 2 sales representative at the counter and the 3rd one making phone calls. This 3rd ... |
Alamo - El Salvador Alamo Terrible
Made a reservation. Was quoted one price on line when I went to the counter at the EL SALVADOR airport the price was twice as much because of mandatory insurance et. Although this is totally misleadin... |
Hertz - Completely Unreliable
MY 21 year old daughter reserved a Chevy Cobalt (or something similar) on Tuesday July 20 for pick up during the afternoon on Thursday July 22. She printed the confirmation of the reservation and bro... |
Hertz - Don't rent a car at Hertz/SJU Puerto Rico!
As a frequent traveler I have had a lot of experience with different car rental companies. Never have I had to wait for 2 1/2 hours for a car. The rental office was packed when we arrived. Very slowly... |
Budget Rent-A-Car - Budget Rental equals budget quality
We reserved an Intermediate rental at Budget in Albuquerque NM which promised a Pontiac. The clerk steered us towards a Prius at the same price because they were "great". There was no instruction, no... |
Enterprise Rent-A-Car - Damage Repair Scan
I was rear-ended and forced to rent a car from Enterprise due to the insurance which dictated which company to use. when I was given delivery of the vehicle they delivered a salt coated car that hadn... |
National Car Rental - Do not rely on delivery promise
We were very disappointed that Specialty Cars did not follow through with
the delivery service as promised. We had the car reserved for weeks and
were assured it would be delivered to our San Fra... |
Dollar Rent A Car Systems, Inc. - Bundle of Thieves. Stay well away!!
I had booked a rental from Dollar through a booking agent in the UK at what seemed like a very reasonable price. On arrival at LAX, a very pleasant gentleman informed me that I had to sign a contract ... |
SuperShuttle - Horrible Service
Super shuttle was supposed to pick me up to bring me to the airport. I went down stairs the appointed time to wait for them. A half hour later they still weren't there and I called to see what was h... |
Alamo - They will tell you to read the contract
I rented a car at the airport in Miami airport. I was late by 2 hours bringing the car back I expected to be charged for the extra time. I never expected to be charged for insurance that I declined an... |
Hertz - Poor Customer service
My sister and I had planned a trip to Florida. She had used Hertz before and was happy. I called Hertz several weeks before stating I was ill and needed a nice comfortable vehicle, Camry, Corolla. ... |
Budget Rent-A-Car - Budget Rent-a-Car-MAJOR billing hassles
First, through carrentals.com, I put in a reservation well in advance for 9am to pick up a car from Budget. Their website advertised free shuttle pick-up so I called ahead to arrange a ride, they tol... |
Hertz - Refueling Charge
Just returned a car to Burmingham, AL and was charged $8.99 per gallon refueling charge. $8.99 per gallon? How does this industry escape oversight?... |
Dollar Rent A Car Systems, Inc. - WOW! First Class Customer Service
I have read a lot of Reviews on the Internet about Dollar Rent A Car. To be honest, I got so frightened about other people's comment, that thought to myself 'what I am getting myself in to?'.
As a... |
Enterprise Rent-A-Car - Caveat Emptor: Enterprise Rent A Car
Thursday, June 24th,2010: I picked up a Ford Focus at 9:58 AM from Chicago Enterprise Leasing. Along with my 2 daughters, I drove south on Int. 65, bound for Columbus IN for a long weekend. Before lon... |
U-Haul - U-Haul Hitch Installation
After scheduling my installation job three times, they were always too busy to do the job when arriving with my car at the appointment time, they finally assigned an incompetent worker to install my h... |
Hertz - Stranded in MS
I booked a car with Hertz under the family and friends promotion code two months prior to my vacation with my kids. I spoke to Hertz representatives on several occasions regarding this reservation at... |
Enterprise Rent-A-Car - Shame on you!
It was my displeasure to have tried to rent from this facility again. The last time they didn't show up/ With the exception of the man who took me over to the Palm Springs rental facility where I pi... |
Alamo Car Rental - Alamo Repair Fraud
Although I don't expect much can be done about this fraud, I do think attention needs to be paid to the exorbitant methods Alamo uses. On May 8, 2010 I picked up a rental car from Alamo at the Kailua... |
Hertz - Hertz penalizes for early return of cars, policy was not clear in my contract
I went to visit my ailing father in Lincoln, Nebraska, and rented a car with the USAA weekly rate, which evidently was a "five-day weekly rate," then ended up turning it in more than a day early and ... |
Hertz - Given the Run Around
I had to go to Norfolk Va in an emergency. My daughter was having Cancer surgery. The company I work for paid in full the price of the rental car online for me. When I got there to pick up the car ... |
Enterprise Rent-A-Car - Wrecked
Just want to say this is the worst experience I have ever had with a company. I was rear ended by a person who rented a car from Enterprise and they had the Enterprise insurance. Enterprise is self in... |
Alamo - Do not trust Alamo - they do not honor on line reservations!
We had confirmed an Alamo sedan one week rental in Cabo San Lucas the week of June 25/2010.
When we arrived at the counter we were informed that our rate - as printed on our on line reservation was... |
Budget Rent-A-Car St. Thomas - "We have no cars"
Well in advance of my honeymoon, we reserved a jeep at Budget rent a car in St. Thomas. We walked to the counter and a frazzled desk clerk blurted out "we have no cars". To which I replied, "you don... |
Advantage Rent-A-Car - Vehicel Upgrade Not Honored
RR #19681344
Stanley T. Gorecki
307 Oswego Court
Mount Laurel, NJ 08054
856-231-9490
July 12, 2010
... |
Eastcoast - Becareful when you rent a car from E_ _ _ Coolangata Gold Coast
Ruin all holiday. Extremely bad car rental ever at E _ _ _ C _ _ _ _ Gold Coast Airport!!! . Won't use it ever. Unauthorized use of credit card fraudulent scamming $400 on last day. Got unreasonable ... |
Enterprise Rent-A-Car - Never Ever Give Them Your Debit Card!!!!!!!!!!!!!!
Beware never use your debit card to rent a car from Enterprise. on 2 occasions I used my debit card to rent a car from them and they make you give a mandatory deposit of $300 dollars which I knew of w... |
Budget Rent-A-Car - The Big Cost Of Small Scratch On The Bumper/Renault Megane
I have been working with Budget Hungary more than 3 years and I was very satisfied so far however I rented a car again for 4 days between 28June and 02July 2010 and I got the car with basic insurance ... |
Enterprise Rent-A-Car - Suprised that rental cars don't have power locks or windows
I was surprised that my Enterprise rental didn't have basic features like power locks or windows, as I've rented compact cars from other rental car companies did have power locks and windows. Power lo... |
Enterprise Rent-A-Car - Enterprise is Not the Way to Go ... unless you want your vacation to be ruined.
My experience with Enterprise has not been pleasant. My friend reserved a rental-car for my visit to Canada. When we called to confirm pick-up they told us we were good to go. However, 15 minutes a... |
Europcar - Poor service in handling car reservation
I have made a reservation on Europcar website in Feb 2010. About 2 weeks back they asked me for additional details (2 credit cards, employer name & phone) threatening me to cancel my reservation if I ... |
Dollar Rent A Car Systems, Inc. - Horrible Customer Service
Worst customer serivce ever! They tried to squeeze us for more money. The supposed franchise owner (a middle aged African American woman) refused to give me her name or any information where I could l... |
Avis - Horror story with Avis in Kampmannsgade, Copenhagen, Denmark
We recently visited Denmark, which is the country where I was born. For the first time, we had decided to rent a car. Our first choice with nembil. dk turned out to be an unwise decision. We were give... |
U-Haul - U-Haul unfair behaviour
I rented a Uhaul van from store at 1200 west Fullerton, Chicago,60614. I returned it after about 13 hours when the office was closed. The parking was extremely full, so I had no choice but to park it ... |