Auto Insurance Consumer Reviews

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State Farm Insurance - Bad Insurance!
Funny, I had exactly the same experience as the other reviewer with the money not coming out of the bank account. I suddenly discovered today that I have been uninsured for the past month because Sta...
Erie Insurance Group - Erie property insurance, they won't pay for damages, give the runaround
I am a general contractor. I was helping a rural WI couple secure a claim for storm damage on their home. There were tornado warnings and extremely high winds in July of 09 that ripped several shingle...
Prudential - Prudential is not an honest company.
In Nov of 1955 when my first daughter was born, I took out an educational policy for her, for 800 dollars to be paid when she reached 18. In June of 1957, I did the same thing for my second child. 80...
Main street america - Cheating/Irresponsible and unethical insurance company
I had an accident in OCT 09. My front bumper was damaged as well as my windshield was damaged with chips on it. First of all you will not get any person whom you can speak directly. You need to leave ...
Erie Insurance Group - Beware of this company and its agents
Two months after I lost my job, our basement backed up with sewage. At the time, I thought that Erie did a good job covering the loss (we had a sewage rider). I was able to find a job later in a diffe...
AAA - You better hope you never get hit by a AAA customer! Horrible service!!
As a former AAA customer my family was very saddenned by our recent dealings with them. My mother was driving my husband and I to the store when a AAA insured hopped a curb and swiped our sideview mir...
Ride Safely.com - Buyers Beware
Buyers beware:i bought a vehicle thru ride safely recently. In doing so I learned a big lesson. I live in colorado and bought a vehicle in philadelphia. The problem started when I contacted their (tok...
L.A.INSURANCE - NOT INSURABLE
I PURCHASED INS. ON MY 1995 INTREPID IN OCT.2009, NOW I AM BEING TOLD MY INS. WILL BE CANCELLED END OF NOV.2009 BECAUSE THE CAR WAS MANUFACTURED IN CANADA! I RECEIVED TITLE, REGISTRATION, AND LIC. PLA...
USAA - USAA Auto Insurance - how do they make their decisions?
Please note that this is in regards to USAA Insurance only. All other USAA services have been top notch and they have gone above and beyond my expectations. About six months ago, my wife and her si...
American Family Mutual Insurance Co. - Cannot settle a claim
On September 10, 2009 an insured of American Family left a stop sign and hit our vehicle, totaling it. Police were called, and following the investigation, the other driver was cited for careless dri...
Travelers Insurance Company - Insurance Agent has Claims Nightmare
I am an Insurance Agent for many years. I had my automobile and home insured with Travelers and being in the industry, my coverage was quite adequate. Approx. a year ago I was involved in a 4 car cha...
Allstate Insurance - ALLSTATE FRAUD
DAVID GRIFFARD OF ALLSTATE OF HARKER HIGHTS/I COULDNT MAKE MY PAYMENTS FOR MY HOME OR CARS /HE SAID MAKE ACLAIM BURN IT AND LETT THEM PAY YOU /WELL WHAT PERSON WOULD TELL THE CUSTOMER THIS KIND OF ADV...
Cotton States Auto Insurance - An On-going Saga Of Ineptness
My wife was rear-end by a Cotton States insured driver (CSd) who was ticketed for following to close. We called concerning the claim that evening but they go home at 5 pm. When we finally reached some...
State Farm Insurance - Excellent Insurance Services for over 25 years with State Farm
For over 25 years, I have been a satisfied customer of State Farm Insurance and have enjoyed great and prompt service from all agents assigned to me as I relocated from WV to KY to NC. I started out ...
The Travelers Home - Failure to take responsibility for an insured accident and unethical practices
A customer of The Travelers Home & Marine Insurance Company cut my daughter and I off the road--left a one-lane road and went up on the grassy area to pass us on the right and side swiped us. Travele...
Allstate Insurance - Rate Charged Almost Double Than Rate Quoted
My experience with AllState insurance company is really bad. To save some money on my existing auto coverage, I shopped around and they quoted me 397 for six months policy which was about 20% cheaper ...
Geico Corporation - Rear ended by GEICO policyholder, her policy lapsed after the claim, no $$
On Sept. 29, 2009, I was hit in the rearend by a woman driving a 2008 Nissan Versa. She was going approximately 25 mph when she hit me, I was at a complete stop. She pushed me into the car in front ...
Progressive Auto Insurance - Progressive increased our quarterly premium by $100 for no reason
We've not had an accident or a claim, we didn't move, still have the same 2 cars, didn't change ourplan, nothing happened at all, but after 3 months, Progressive increased our premium by $300 a year f...
Encompass Insurance - Encompass Insurance deceptive practices
On Oct 17 2006 I was rear ended in Montgomery County Texas by a minor, 16 year old Russian girl driving a brand new Volvo S40. Her insurance was with Encompass Insurance (a mask for All State). They...
Geico Corporation - Auto Accident
I was injuried in an auto wreck in May of 2008.I have been diagnoised as having frozen shoulder syndrome. The insurance company at fault(Geico) is operating on borderline "Bad Faith" as my attorney th...
Direct General Insurance - Direct General takes money but won't pay claims
My car was hit from behind in late Sept 09 by a woman driving a car belonging to one of her relatives. The car that hit mine was insured by Direct General Insurance, and the driver was issued a citati...
AAA - INSURANCE,ROADSIDE ASSISTANCE,
If you have ever heard of AAA anywhere in the U. S.A. stay away from this company, the gimmick of the main core is to sell you a membership/ roadside assistance for once a year and never really explai...
Allstate Insurance - Experience with Allstate
I've had Allstate Insurance all of my driving life, and I'm in my late to mid thirties. I've never had any major problems with them, and I've filed one claim that was my fault, one that was not. So,...
American Family Mutual Insurance Co. - American Family refuses to pay!!!
I was hit by a American Family motorist .. The driver ran a red light and t boned me and totaled my car. American Family settled on property damage and paid for my car.. The medical bills well thats a...
Farmers Automobile Insurance Assn - Lower rates
Farmers beat my recently increase AAA Insurance home-auto-life policy by over $300 a year. I haven't experienced their service yet, but the price is right....
AAA - AAA rates are too high
I switched to AAA because they offered me a bundle service discount by having Auto, Home and Life Insurance with them. One year later, they did an across-the-board rate increase on both home insuranc...
Progressive Auto Insurance - That lying commercial again
Never have I received paid in full dicounts, although for three years thats how I pay, actually my reward this time for paying in full was an 18.00 dollar incrase. I never had a speeding ticket, and t...
Progressive Auto Insurance - Deceptive Quotes
Be careful of Progressive's offer to give you a discount for using e-papers. They don't list this as a discount down on the bottom of the premium quote page, but rather initially reduce all your premi...
Allstate Insurance - Worst insurance company ever!
An Allstate driver hit my car while I was parked, and they took over 3 weeks to "decide" they were at fault! they switched my case literally 7 times to 7 different people! Then they low balled me over...
AAA - Customer for 26 years
After 26 years of being a good customer, insuring all my cars, houses, i am looking for a new insurance company that would treat me with respect and dignity....
Metropolitan Life Insurance - Met Life Dental Insurance
My husband has been paying for his dental insurance that was offered by Met Life. He had a partial, but the ONLY anchor tooth, #16 had to be extracted due to severe decay and perio pocketing. His de...
Geico Corporation - Keep the Gecko--through out the cavemen and eyes on money
I know there are others out there that feel the same way I do. I have no tolerance for the so-called "cavemen" commercials. They are nonsensical, unless you know of some of them living somewhere in th...
Unitrim Direct Insurance - Nightmere Company
Unitrim's client hit me while I was at a stop, hitting me at an estimated 45 -50 mph. I was hurt, (neck, and back sprang). Within three days they had return their clients call and arranged to see th...
AAA - No Mercy for one mistake after 30 years of paying premiums
I have been insured by AAA for over 30 years and had a perfect record. No accidents or claims. Recently I backed into a pole and thought I would get the dent in the car fixed. ($1500-Total cost) I ...
AAA - Bad Customer Service at AAA Costa Mesa
The Costa Mesa, CA office of AAA consistently gives poor to bad service. Other offices of AAA have been helpful but this office is consistanly a "no can do" office. Today I went to them for a vihicle ...
AAA - AAA Roadside Assistance Is USELESS
My wife bought a AAA membership while we were living in Texas. We are now in Illinois. Last night her car broke down. Since the dealer was closed, we decided to wait until this early this morning t...
AAA - Left Us Stranded...
I have been with AAA for 0ver 15 yrs, and we were on our Harley going for a cruise aound the lake then the regulator failed (Battery charging system).. So we called AAA, and because we didn't have mot...
Allstate Insurance - Couldn't Be Happier in CT
I've read many many complaints about customer service issues with Allstate, so I felt I had to write a compliment for my agent in CT. I have had Allstate for 3 years now and have never had an issue w...
Penn Warranty - Penn Warranty Complaint
Penn warranty is denying my extended warranty coverage for transmission work on my 2003 Volvo. After a long and fruitless conversation plus bit of internet research, I have realized that the Penn Warr...
Apollo Casualty Insurance - Thieves & Crooks
I was sideswiped by a man insured by Apollo Casualty. He admitted fault at the scene. I filed a claim with Apollo only to be denied.... they stated that a third party wearing a sign board for Little...
Liberty Mutual Insurance Co - Liberty mutual insurance
IMHO..don't waste your time with Liberty Mutual. they are too old. Go with newer insurers like Geiko or Progressive. Liberty's website blasts you out of the water for unknown reasons which they care ...
AAA - Home owners insurance ripoff
I had a really bad experience with homeowners insurance through AAA auto. I had full coverage on my home and property, including my swimming pool. When I bought the policy over the phone, they assured...
State Farm Insurance - Why Did My State Farm Home Owners Insurance Increase By $140.00 Annually, I Was Told They Suddenly Had A Zone Change?
Thanks for any info....
AAA Auto Insurance - AAA Auto Insurance will not pay when its their fault
AAA Auto Insurance will not reimburse my car rental fees. AAA's insured hit my car at fault, get my car repaired, sent them the car rental invoice, and they reject to pay for the rental when they alr...
Liberty Mutual Insurance Co - Sky increase
I had full coverage on a 2004 pickup truck I was with in insurance for a few years after a few months I could not get the title for this truck so the insurance policy that I had was closed so when ...
AAA - AAA Rip off
I have a premier account with AAA. I have had it for 9 months, my car broke down and when I finally had to use it the tow truck operator tried his damn hardest to find a legal reason not to tow. Stay ...
AAA - Outstanding! =)
Today started off kinda sucky - I got to school and found I'd left my wallet home. Had a quiz that I got some questions wrong on. And I had a flat tire. So... I got home, charged up the phone and ...
Nationwide Corporation - Accident over a year ago
I had a accident 1 yr and 6 months ago. I wasn't at fault. I went to the dr with my neck, and back, I went to er got mri. I went to choritpor. they have never paid my medcial bills and I get those bi...
AAA - AAA means Awful, Arrogant, Asinine, Customer Service
We had a blow out on our brand new camper, and called AAA immediately, thinking we would be saved. The customer service agent was cold and non-empathetic from her first word. She asked my location...
Hartford Financial Services - REFUSAL TO PAY SHORT TERM CLAIM
HELLO ALL, I AM WRITING TO TELL OF MY COMPLAINT AGAINST THE HEARTFORD AT WORK CLAIM DENIAL OF MY CLAIM WHICH IS ONLY $100.00 A WEEK. THEY SAY I NO LONGER MEET DEFINITION OF DISABILITY EVEN THOUGH MY P...


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