Qwest - Qwest now charges to pay your bill
For years I have paid my Qwest phone and internet bill over the phone with Visa. It is NEVER late. This weekend when I went to do what I have done for years, I was told there was a $4 fee to pay the... |
Qwest - Qwest Disconnected My Service Because of Mis-keyed SSN
Qwest disconnected without notice my service because one of their employees "miskeyed" my social security number into their system and I became a "suspicious" person to them. In order for them to rec... |
Qwest - Take your complaints out on the Corporate Office NOT Network Techs
Qwest doesn't even give paystubs to their employees, they just put what they want into their checking accounts if they feel like it and there's no way of double checking if you got paid right because ... |
Charter Communications - Over charges
Charter Communications over charged my account by $404.19 by charging me for 2 internet lines. When called (6x) they refused to refund the money. That's customer service in the 21st century I guess.... |
Verizon - Verizon Customer NO-Service Department
My new Verizon phone broke (was defective) and there is no similar model in the whole city of Mesa, Az. Or for that matter, within 100 miles radius. Jason, my "custumer service" representative exlai... |
Verizon - Exorbitant Charges for phone calls- $3 a minute
I have been charged $300 for a couple of international calls that I made. The effective rate is almost $3 per minute. Verizon FiOS would not budge. This is clear cut rip off and taking advantage of un... |
Verizon - DON'T! USE VERIZON LANDLINE SERVICE!
Please reconsider before you decide to use Verizon landlines telephone service. The only good thing was the HP computer. The problem that I have experienced for the past eight months that I had this... |
AT&T - Reward/Referral Rip-offs
It is unfortunate that AT&T uses fraudulent advertising to lure customers into referring friends and family members to subscribe to Uverse. My sisters and I were given the run around about the referr... |
Verizon/DirectTV - Rippedof by Verizon/Direct TV special
I fell for Verizon's 3 bundle for $99.99 per month, it didn't take long before I got unbundled and my first bills were Verizon:$138, DirectTV $58.
I immediately discontinued the services. DirectTV h... |
Cricket Wireless - Cricket Has Very Poor Customer Service
Don't buy Cricket's mobile service if you are looking for a carrier with good customer service and technical support.
I have so many examples of their bad customer service that it would take me all... |
TracFone - Getting Excellent Service And Value
I've been a satisfied Tracfone customer for about 10 years because it works everywhere I've been in the US, including really out of the way locations (Pine Ridge, SD, for example). It will use any ava... |
MetroPCS - Prejudicial Advertising
If every letter represents ten thousand similar thoughts, know that I am not the only one who is appalled by the stereotypical commercials featuring two Indian phone marketers, and Indian girls dancin... |
T-Mobile - Actually had a positive experience
While I was out of town this weekend, I tried to call my husband at home at our T-Mobile @ Home number. For some reason, it switched directly to voicemail. Later, when I talked to him on his cell ph... |
Virgin Mobile Canada - Worst Cell Company In Canada
Hello ppl! Well they did it again screwed another fairly long term user! So...... takes two months to get a lg bliss phone in for me!
When they do of course the rebates "dissapear" and even worse ... |
Charter Communications - Poor service
I live in marion nc. i have had charter internet for years. I upgraded to a bundle in October 09. my speed was ok for a couple of weeks then it is not fast at all now. I am paying for 10 mbs but I am... |
Vonage - Trying to disconnect
Just tried to cancel my Vonage account after one year of service.
First off you cannot do this online, like everything else in Vonage, I had to wait 20 minutes to get a customer service represent... |
Cricket - Cheap Service-Pathetic Customer Service-Try To Con Customers
Detailed rating: service quality: poor customer Service: poor overall value: good
experience:
pros: reasonable cost, np prob with reception for me.
Cons: dirty dealings. Do you rese... |
Qwest - Qwest keeps changed contract end date, bad customer service...
Be careful every time you upgrade or change your service Qwest puts you in another contract. They extended my contract date by over 1 year when they offered me faster internet at additional price. I ... |
Sprint - Bad customer service
I am with Sprint for more then 12 years
now Sprint has a very bad customer service
no one is qualified to answer any question
I am trying to talk to them regarding my phone
and no one knows what t... |
At Home Corporation - Att Uverse Rewards
I am so over AT&T Uverse Rewards. I have six sisters and we are in our late 50s and early 60s. My sister Valerie, My sister Kathy have all gotten tangled up in this referral fiasco. My sister Valeri... |
Charter Communications - Inconsistent service and billing
Both my Mom and I have Charter service because it is the only option offered for High speed internet in our area. We have had continous problems with Charter not keeping their agreements.- Never once ... |
Sprint PCS - Nickel and Dimeing
I have had my Sprint account for over 10 years, I pay my bill on time xxx xxx. xxxx Last month I receive a letter from Sprint informing me that if I don't adhere to their request of setting up auto b... |
Verizon - Data Plan Drama
I haven't had too much of a problem with Verizon in the past; I needed a phone, and they supplied it. The discounted phone upgrades every couple years have been nice, too. It keeps me feeling satisfie... |
MetroPCS - MetroPCS International text messages & phone calls
Customer services is the worst. To get to a human being I have to keep yelling at their computer system "agent" "agent" "agent", until the system gets tired and tried to cancel the call. Then, intern... |
NuEra Wireless - The Worst Wireless Company Ever!! They are a Fraud!
I had never experienced such a disgusting, terrible service from any other wireless service provider. I paid approximately $48 to open up the account and prepaid $51 for the month of service. Just thr... |
T-Mobile - T-Mobile Tyranny
T-Mobile's corporate greed and ineptitude deserves to be known to consumers. Last year I got laid off and have been struggling to make payments on their service. Despite my paying sums I truly canno... |
Charter Communications - We all know Charter is horrible - How do we change it and what's our alternative
If you're here, it's because you know how horrible Charter is. I'm not telling anyone anything new and that's a major part of the problem.
I've had Charter's "services" for about one month now and... |
T-Mobile - T Mobile is the Worst service ever !!! Stay away please, please stay away !!!
T Mobile customer service is the worst ever, 90% of the employess hardly speak English, they blame other departments for mistakes and transfer you without briefing the other person so you have to expl... |
Phonesale.com - Stay Away From Phonesale.com
Watch out for PHONESALE.COM ! Lots of clever key word come ons (
i.e. easy, fast, prompt service, low prices, etc). The fact is you may not get what you paid for. But, you can rely on their return... |
Sprint Nextel - Sprint Doesn't Stand Behind Its Products
I got a phone from Sprint June 2009. The phone ate through the battery within a few weeks. Sprint sent me a new battery. After a few weeks, the phone ate another battery. I took the phone to the S... |
Global Tel Link, Ohio - Consistent miserable service
Twice in a minute I received collect calls from an Ohio penal institution from a relative and each time accepted the call (which endengers a six dollar fee from Global Tel Link) and each time the call... |
Verizon - Verizon customer service?
If you have Verizon FIOS internet service and telephone service, watch out when you need to cancel only the internet service. They may terminate you phone service too and require you to pay a fee to t... |
MetroPCS.com - MetroPCS is the WORST!
MetroPCS has to be the worst company I have ever dealt with; or tried to deal with for that matter!
I got a deal on the service; unlimited for about 39 bucks.
- contract was shady; wrote it up ... |
Qwest - Retalitory Phone Service
I ordered a phone line put into my office, simple you would think. When the Qwest representative took the order, actually the only time they are friendly is when they are taking your money or an orde... |
Verizon - Verizon - Worst Service Ever!
I had Verizon Online DSL for the past two years and I would be on the phone with some customer service representative in India every month or so. One time, a representative even had the nerve to laugh... |
LINGO - LINGO SUCKS
I am with LONGO for last 5 months. The add said unlimited minute but disconnected my phone saying high usages(what a joke). I have two kids in the house with no phone. I had spend five days to get the... |
Verizon - Verizon Wireless Customer No-service
Verizon called me in October 2009 to see if I wanted to extend my contract another 2 years. I said, "No, thanks". I wanted a service that offered a simpler plan, around $20 a month, less minutes, si... |
Global Inc Tel Service - Ripped Off
I put 25.00 on my account and never was able to use it.
they say its because in the state of California the inmates aren't allowed phone calls to cell phones but they said this after I gave them t... |
NuEra Wireless - I get ripped off!
I pay this cell company Nuera Wireless $88.85 last Thursday (01/28/2010) for a service that was bad explained to me by one of the salesperson (Miss Beatriz), then I found out what she told me was not ... |
Verizon - Data package fees unwanted
Verizon is now charging $9.99 for a data package. This charge was put in place on Jan. 18,2010, it is on phones that previously did not require this package. I went to up grade my envy 2 to an envy 3 ... |
Straight Talk - Straight Talk cell service is nothing but trouble...
I purchased a very expensive tracfone and unlimited minutes phone card, only to have serious issues attempting to activate it. The system was down and the customer service associates barely spoke Engl... |
Verizon - Verizon-we are only interested in FIOS
I have had phone line problems since I moved to this 1977 house two years ago. At times my phone and DSL would go off when it rained hard. The service guys were great and really tried to clean the cor... |
Qwest - Do Not Get Any Bundle Packages With Qwest!
I would not recommend getting any bundle packages through Qwest. First of all, they know nothing about the bundle services they offer. Qwest offers one thing for a certain price and certain restrictio... |
T-Mobile - Hates Its Customers
T-Mobile won't let us out of our contract (& we've been with them for years) b/c I am unemployed and we are living in a motel. They say that we have to provide utility bills to provide proof that we ... |
Verizon - Verizon Customer Service Is The Worst! Do Not Deal With Verizon!!!
A few years ago (in 2005) we dropped Verizon because of its bad customer service a slow response to problems. Now we were thinking of ordering FiOS (seeking faster internet) called Verizon (we live in... |
Vonage - Extremely inconsiderate and in reality, dupes the customer with hidden fees running into hundreds of dollars
I took the service in USA, and after that they kept calling and bugging me to refer a friend and get 2months free. I did it, took 2 connections for Australia and India and got 4 months free. Both the ... |
Qwest - QWest LD issues
In regards of people complaining about Qwest LD, I work for Qwest, and saw a few people complain about trying to change LD carriers from Qwest to another carrier 99% it is the other carriers fault if ... |
Verizon - UNBELIEVABLE
My landline phones have been out for two days. After doing self diagnostic steps at home, I went on the Verizon website and booked a service appointment. The date on which I booked the appointment was... |
Charter Communications - Charter Cable
Charter offers Bundles starting out at like 64.99 for all 3 services you get basic cable the lowest Internet speed and the basic digital phone service so if you upgrade to basic expanded then it will ... |
Verizon - Thinking of switching to Fios, think twice.
If you're thinking about switching to Fios, I have to ask you one question - why? First off, they may run fiber optic out on the pole, but once it gets to you house, it's still coaxial cable. I can't ... |