Phone/Mobile/Internet Services Consumer Reviews

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Phone Power - So far happy customer
Well recently I signed up for Phone Power due to Vonage not having selective call block. I'm loving phone power's service much better than Vonage. I like being able to block specific numbers as well a...
Global Tel - You Have Got To Be Joking Right
Global Tel-link is the worst service that I have came across since my Boo has been incarcerated. First of all, when you first call to set-up your account everything seem fine. Okay, when my phone is t...
Sprint PCS - Stay FAR AWAY from Sprint
I was a Sprint Customer for years. Went with a HTC touch screen-it took me 6 months and countless hours of dealing with their poor customer service to get it working. When I lost the phone, they cha...
AT&T Mobility - Dissatisfaction of At&T Mobility Service
Here is the letter that I sent certified mail to AT&T Mobility cc California Public Utilities Commission November 16, 2009 To AT&T Mobility Service Notice of dissatisfaction of At&T Mobi...
Verizon - Moving Verizon Service To A New Address Is A Real Torture
Verizon lost my move order and did not even apologize for it or do anything to address it quickly. - Verizon left me with no Phone, Internet and TV services and did not even offer a quick solution ...
Mobile Device Protection - Not A Reliable Company
I have a LG 920 which AT&T has checked out and decided it was not working properaly. I went on line whith the problem and they replied Had I dropped my phone. What if I did drop it. That's why I got i...
T-Mobile - Be aware of T-mobile representatives
On October 5, 09 I called T-mobile to reduced my shared minutes since I was not using much and not knowing that if I change anything in plan I will be stuck with them for a another 1 year contract. I ...
Verizon - Lost Phone, Horrible Customer Service
I returned a phone to Verizon, either fed ex or Verizon lost the phone. They charged my account 434.59 for the phone. Verizon's customer service is rude and unprofessional. They are refusing to work w...
Phone Power - No drop signal
I started using this company when AT&T decided to drop their VoIP service. I signed up for the two years in advance deal because it looked like a great savings. The problem I now have is that they d...
Sirus - Sirius unauthorized subscription auto renew
These Guys suck. Six months after the one year subscription they sent us an auto renewal notice . “presorted mail”... tri fold style labeled "important subscriber information inside" It Looks l...
T-Mobile - Not good one
This company is a liar, they make you feel like you don't know nothing and overcharge you, and they said that they can't do somenthing because they are not allowed or the system won't let them do it a...
Sprint Nextel - Terrible Security measures with Sprint and Shady Business
I was with Sprint-Nextel for about 6 years and decided to move away from the Nextel to much more robust phone features (iPhone specifically). I co-signed a friend at the time in 2006 (my fault on the...
Sprint Nextel - Watch The Small Print.
Before you sign up for Sprint Service; read the small print, especially if you need to cancel your contract. This company is strickly out for money (profit), and will not attempt to resolve disputes r...
Charter Communications - Getting Put Togther by Charter
I have cable TV through Charter Communications in St Charles Mo. I been with them six months at about $50 per month for expanded basic cable. I called and found out they offer a special to "new custom...
Centennial Wireless - Paying for Gigabytes?
Back in April of this year I signed a contract for two years for wireless internet and home phone service. I was given the old usual sales pitch about the product, and was told what I would receive...
Verizon - Verizon lies for money
I was at a Verizon kiosk on the 7th of November needing questions answered about features of phones. I walked up to the kiosk, where there were FOUR employees, and stood there for almost 24 MINUTES. ...
Time Warner Cable - Worst Customer Service
The internet connection in our area is very unstable. Calling customer service is excruciatingly painful. They are not helpful and calling them is a waste of time. It is always the customer's problem ...
Charter Communications - Poor services
I would like to post a complaint due to very bad service by Charter communications in the area of Roscoe and Rockton, Illinois. We have been having trouble with our internet dropping and running very...
Nu Era Telecom Miami Beach Fl - The person who offered the service and the supervisor lied to me
I was called and offered long distance telephone services with rates that were lies. The rates offered were changed when the supervisor call me. Moreover, there has a connection fee of $35.54 that th...
Qwest - Qwest L-I-E-D!
We moved to an area that is monopolized by Qwest for telephone service. I contacted Monte. Monte told me about the Bundled Services which "WOULD SAVE YOU MONEY" in doing so. I had asked about the tax...
T-Mobile - T-mobile is horrible
I can't wait for my t-mobile contract to expire. I have been complaining about the same problem for more than a year with no solution. Since July of '08 I get a text (after sending one) that my email ...
Time Warner Cable - Problems with the bill
My husband and I have been with Time Warner for a long time now... if you don't pay attention with your bill, the 99dollar tiple play became 110, then $135 on our bill at one time. you try to call the...
Verizon - Insurance
I have been a customer of Verizon for a long time. The last few times I have tried to go in and talk to them it is almost impossible to talk to someone. You have to wait so long. I went in today t...
AT&T - The "new at&t" joins the ranks of companies providing "Customer no-Service"
We currently own two houses that are approximately 200 feet apart. Until 11/10/2009 both had AT&T phone and DSL service. On Nov 10th we had AT&T move service from house a to house b, while disconti...
Verizon - Customer service
I want to talk to an actual person, not a computer! Ive tried like 6 different numbers and they all take me back to the same place. I need a $20 bundle text messaging plan and I accidentally didn't ad...
Metro Pc - Phone was cut of after payment
My phone was cut off after I made my payment. I made my payment on 10-29-09 and my phone was cut off on 11-10-09. I have a month to month plan. My phone was cut off for a month or two before I was abl...
Comwave telecom - Cheaters
I applied for a home phone and got the equipment in ten days. it was with explicit condition that I will keep my existing number. After installation they told me that you will get your number in 7-10 ...
T-Mobile - Excellent Customer service! 5+ year customer and forever long
I have been a customer with t-mobile for about 5 years. and I have received nothing less than FABULOUS customer service. Every single time I call they have exceedingly satisfied my needs and ackno...
Verizon - Impossible to Get Bill Error Fixed & Extreme Phone Static
Switched to Verizon high speed internet & landline phone March '09 & haven't had a day of peace since. 1+ month phone static; phone was practically useless. Called them; they said they'd switch me to ...
MetroPCS - Metro Ulimited Garbage!!!! Metropcs Failed!!! Avoid At All Costs!!
I was very excited to hear about this new cell phone company that claims to give you everything UNLIMITED for a fraction of the cost. Boy was I gullible and deceived! They must have watched me from ...
TracFone - They steal your Units (minutes)
I had nothting but trouble trying to understand the man I spoke with and there was a terrible echo in the phone. They told me I had to wait four hours to get my 412 units back from the old phone, but ...
AT&T - Day 4...
I am now into the fourth day of trying to have my service transferred from one location to another. I have spent hours trying to resolve this simple request. I am told I need the business office the...
Verizon - What Customer Service?
I had to take my phone in that was only 5 months old. The phone kept dropping calls and turning off. When I went in they reordered the phone and told me when it came in. To bring both phones back a...
Phone company - It is a shame...
It makes no sense to me that you have to use a 3rd party to receive phone calls from correctional facilities. if I want to receive collect phone calls no one should be able to block that as long as it...
AT&T - 3rd Party Slamming
I called AT&T in August of 2009 about my phone bill having charges on it from some company that I am not even familiar with. I was informed that my phone line was slammed. I have called them monthly...
Verizon - Avoid all Verizon services and products! They have the WORST customer service ever.
Two weeks ago, I signed up for residential phone service and DSL, and it has been an absolute nightmare accessing my account, installing DSL, and contacting the billing department regarding erroneous ...
Verizon - "I can't do that" turned into, "Sure, no problem" with a different rep
When I started to go over my texting limits Verizon offered an increase in regular texting and unlimited texting to other Verizon wireless customers for an extra $5. So I called back in May 2009 and r...
At Home Corporation - Incorrect charges
I received an AT & T phone bill for $585.01. I have had the same phone number for 37 years, I have always paid my bills, never had a problem that could not be resolved until now. I have called AT & T ...
Skype - SKYPE: Lousy service and noone to turn to.
Skype is upposed to be the cheapest means of communication for those of us living far from home...cheap it is not, if you consider the amount of time wasted tryng to engage a call, the absurd am...
GlobalTelLink - GTL should not be in business
This company is(in my opinion)immoral. There should be a law against ripping people off as badly as they do on a continuous basis! As if it weren't bad enough already for my husband to be in jail, the...
AT&T Wireless - Amazing Customer Service Joyce Braun
It seems that people are more likely to write a negative review and I'm guilty too. I spent thirty minutes on the phone tonight with an AT%T operator who did not help me and eventually directed my ca...
Vonage - Unauthorised Payments - It's A Rip Off!!! Watch Out!
It's DISSAPOINTING that a company like VONAGE would rip off from its own clients. You give them business and then they rip you off??? They called me and there deal seemed to be so good since I could m...
Verizon - Stay Away!
Verizon called to get me to switch back o their service every day for a month and when I finally agreed to switch back they couldn't get anything right. I had to go through the 20 min process 3 times...
Cricket Wireless and Broadband - Cricket Wireless is a scam
Cricket wireless promised a rebate. You'll never get it. Most of the time their phone is disconnected. If you do happen to get ahold of a live person and ask about anything you are switched over to ...
AT&T - Why are all the phone service so assinine when you call in for help?
My wife paid our bill on auto pay and instead of taking the correct amount it shorted $10.00 and they cut our long distance on the weekend, no one home at AT&T. She found out the problem Sat. when che...
AT&T - It's all up to the field rep if you can get U Verse
After trying to get U-Verse, twice, I am now shopping for a new provider that has field reps willing to install a TV service. I wasted 3 days off work first, trying to get U Verse installed then a...
Time Warner Cable - Worst Phone Service Ever!
Consumer beware! The Time Warner phone service is more often broken (no service at all) than not! If you will depend on their service as primary method to be reached or for reaching others, forget i...
T-Mobile - Beware of Billing
So far, with T-Mobile, we've had about three billing cycles. At the end of each cycle, I've had to call to get a AAA credit applied and get my balance so I can pay it in full. This month, when our...
Verizon - Verizon refused to correct a billing error
Several Verizon phone reps promised to fix billing error, but we kept getting the same bill month after month. You call and an anonymous person says they will fix your problem, but they don't and you ...
Cricket Wireless - Worst Customer Service Ever.
It all started when I had to move from Phoenix, Arizona to Windsor, California. I took my cricket phone with me and all was well. I decided to make my monthly payment 5 days in advance on October 9th....


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