My3cents.com - Let your voice be heard! Consumer Reviews, Complaints and more...

Company Membership

For information on disputed/contested reviews, click here.

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Please note: We now offer a convenient way for companies to post responses to reviews. Simply visit the review you wish to respond to, and scroll down to the Community Tools section below the review. There you will find a link title Business: Post a response to this review.

Membership Options:	Free
Post An Online Response To Your Company Reviews Post your side of the story along side the consumer review. Your response also will get emailed to the author.
Update Reviews To Show Resolution For any complaints you successfully resolve with the consumer, we will update the page to include the details of the resolution.*
Automatic Notifications Receive e-mail alerts when consumers post new reviews on your company.
Offer Help To Consumers Before They Are Publish Negative Reviews Allows your company to specify resolution contact information that will be presented to consumers BEFORE they write a negative review on your company. This can help curb negative reviews while acting as a positive benefit to consumers.
Membership Cost:	$0

* Note: The consumer must mark the complaint as "resolved" for changes to take effect.

Sign up for our free company membership!

Dispute Process:

To dispute a review/posting, please submit the following information via e-mail to admin@my3cents.com with the subject "Review Dispute Request":

Include a link to the review/post in question
Specify the specific reason you are disputing the review/post

Once we receive your request, we will mark the review as disputed and forward your dispute reason to the author. The author then has the option to update/correct their review and republish it, or remove it all together. Please note if the author/consumer feels their review is fair and accurate, they can choose to republish it as-is.

If legal action is required towards an author, please note that we cannot release author contact information unless requested by the courts. If you require the contact information we have on file for an author, please have your local courts forward a subpoena requesting such information to the following address:

My3cents.com - ATTN: Legal
2711 Centerville Road, Suite 400
Wilmington, DE 19808

Business Replies - Contested Complaints:

If a court were to find that a consumer complaint constitutes libel or defamation, that consumer would be held legally responsible for damages to the reputation of that business. Under federal law (the Communications Decency Act), because My3cents.com does not censor posted consumer messages or investigate them for accuracy, My3cents.com is not legally responsible for the complaints that are posted, even if those complaints contain remarks that are defamatory. However, this law does not protect the person who leaves the complaints from responsibility for those complaints.

For more information on laws limiting the liability of companies like My3cents.com from written remarks posted on its site by third parties, please visit these Web sites:

http://en.wikipedia.org/wiki/Section_230_of_the_Communications_Decency_Act

http://en.wikipedia.org/wiki/Barrett_v._Rosenthal

Please note: We now offer a convenient way for companies to post responses to reviews. Simply visit the review you wish to respond to, and scroll down to the Community Tools section below the review. There you will find a link title Business: Post a response to this review.

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