British Airways Consumer Report Overview


Read consumer reviews, complaints and compliments on British Airways.


Reviews by category:

  • Customer service
  • Lost luggage
  • Cancelled flights
  • In-Flight treatment
  • Airline food
  • Online ticketing
  • Delayed flights
  • Company policies
  • Reliability
  • Availability
  • Quality of service
  • Management
  • Other
  • Reviews by Product/Service:

    Lost Luggage (11)
    Customer Service (8)
    Lost Baggage!!!! (7)
    Luggage (6)
    Baggage (4)
    Airlines (3)
    British Airways (3)
    Executive Club (3)
    Lost Bags (3)
    Baggage Handling (2)
    Flight Cancellation (2)
    Flight Delay And (2)
    Flight From Chicago (2)
    International (2)
    Poor Service
    "Customer Service"
    Air Miles
    Air Travel
    Airline
    Airline Check In
    Airline Round-Trip Ticket From US To India
    Airline Service
    Airmiles
    Airtravel
    Arrongant And Pathetic -- Should Spell Doom
    Ba Air Mile Flights
    BA Airmiles
    BA Flight To ORD - Total Mess
    BA Refund Policy
    Ba057 Flight To South Africa - Use Someone Else Next Time
    Baggage - Customer Service
    Baggage And Courtesy
    Baggage Claim
    Baggage Lost And Awful Customer Service
    Baggage Service? None At British Air
    Beware Credit Card Offers
    Booking No 29 JMZI; BA 935 J 10 Oct 0715 ; BA 49 I 10 Oct 15:10 .. Mrs Staufenbe
    Bookings
    Bumped, Dumped & Dont Give A Damb
    Busness Class
    Cabin Conditions On Long Haul Flights
    CCU To LHR Flight
    Customer Relations
    Delays - Service - Lost Baggage
    Dusseldorf To Heathrow
    Even Their Own Staff Hate BA!!!
    Extremely Poor Service
    Flight
    Flight BA 7075
    Flight Ba0284 Manager
    Flight Service From Washington Dulles (IAD) To London Heathrow (LHR)
    Flight To Bangalore - India
    Ground Staff At Heathrow Airport
    Harrowing Travel Experience
    Horrible Service, Lost Luggage
    Intolerable Flight Conditions, Lost Luggage
    Lack Of Customer Service For Frequent Travellers
    LHR T5
    Lon-Man
    Lost Lugguage


    Or browse the latest British Airways Reviews...

    [ Read all reviews on British Airways ]
    Re-scheduling of a transatlantic flight
    Complaint Dear Sirs, My problem is, that a re-scheduling of my flight given above from Düsseldorf to London on 10 Oct 07:15 (as a part of the following flight from London to Seattle) can't be ...
    British Airways "Missing Items in Luggage" Policy Sucks
    I travelled on British Airways recently from Accra to Philadelphia. I checked in at Accra two pieces of luggage containing my laptop and other valuables. My laptop and other items were stolen from my ...
    CUSTOMERS FIRST
    IF BRITISH AIRWAYS IS HAVING TROUBLE WITH THEIR STAFF, IT HAS NOTHING TO DO WITH THE CUSTOMER, IF THEY DECIDE THEY CAN PUT ON A FLIGHT, THEN IT SHOULD BE UP TO STANDARD, IF THEY CANNOT GIVE THE FULL ...
    Service and airline temperature was absolutely unacceptable
    The service and airline temperature was absolutely unacceptable on our trip to London. The stewards were unfriendly and the cabin temperature was unbearable. The temperature was so extreme my mother n...
    BA does not respond to my lost luggage inquiry.
    I filed a claim for lost luggage and BA gave me a claim number. Repeated attempts to contact them results in no reply. Is there a government agency where I can file a complaint to get payment for th...
    No solution or common sense
    I have been flying BA for years and recently, after I moved from London to Beijing for work, I have been flying them very frequently. They have always been fine... until I had my first issue. First...
    British Airways is Going Down
    BRITISH AIRWAYS IS GOING DOWN. Part 1. So, I happen to be a Silver Card Executive Club frequent flier and I can say that up until last year, British Airways was my number 1 air carrier. What happened...
    Price Promise is a Price Lie
    I booked on BA.com based on their Price Promise which stated if I found same flights on site where I could book they would refund the difference. Prior to booking on BA.com I found the exact same fli...
    Selling half-way ticket for a baby!!!
    I would NEVER travel with British Airways again! It is one thing when they tell you, infant bassinets are given out on first-come, first-serve basis when you try to reserve one ahead of time, and th...
    We don't care if we strand you!
    I recently flew BA to England and while there learned of their threatened walkout by cabin crew for the 20, 21 and 22 of March. My return date was amongst them. I checked their website daily to see i...


    Read all British Airways reviews >

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