Orbitz Consumer Report Overview


Read consumer reviews, complaints and compliments on Orbitz.


Reviews by category:

  • Customer service
  • Cancelled flights
  • Online ticketing
  • Company policies
  • Reliability
  • Availability
  • Product quality
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  • Quality of service
  • Management
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  • Reviews by Product/Service:

    Airline Tickets (20)
    Hotel Reservations (14)
    Vacation Package (11)
    Customer Service (8)
    Flight Reservation (5)
    Flight Change (4)
    Car Rental (3)
    Hotel (3)
    Hotel Booking Practices (3)
    Travel (3)
    Air Travel Booking (2)
    Airfare (2)
    Booking Tickets (2)
    Credit Card Over-Charging (2)
    Flight (2)
    Hotel Cancellation (2)
    International (2)
    Orbitz (2)
    Plane Tickets (2)
    Reservation (2)
    Lack Of Customer Care They Want Only Your MONEY
    "Reservations"
    Air Tickets International
    Air Tran Air Travel
    Air Travel Customer Service
    Air Travel Tickets
    Airflight Reservations
    Airline Reservations
    Airline/Travel Plans
    Airlines Delays
    Bad Customer Service
    Business Trip Hotel + Car Package Deal
    Calgary To Bangkok
    Cancellation Policy
    Cancelled Airline Ticket Refund
    Car Rental Insurance
    Change Fees
    Change/Cancellation Of Tickets
    Coompnay Poliicy
    Courtersy Flight Cancelation Within Few Hours Of Booking
    Date Change/Scams
    ESBI Phone Charges
    Everything
    Excellent Service
    Extra Fee
    False/Incomplete Ad For Travel Package/Hotel
    Flight Arrangements
    Flight Booking Nightmare
    Flight Credit From Cancelled Flight
    Flight Misconnection
    Flight Price Gouging
    Flight Tickets
    Flight To India
    Flight Was Canceled & After Fighting With Orbitz &
    Flight/Hotel
    Flights
    Getting Credit From A Cancelled Ticket
    Hotel And Air Package
    Hotel Room
    Hotels/Cars/Customer Service


    Or browse the latest Orbitz Reviews...

    [ Read all reviews on Orbitz ]
    Thanks Orbitz. The itinerary you emailed me was WRONG.
    I was flying from Narita to Beijing then to Manila (it was the best option at the time) The email I got from Orbitz said that I had a 2 hour lay over in Beijing before my flight to Manila. It even g...
    Great Customer Service
    Got a full refund with Orbitz help today! Hyatt had a policy of no refunds on cancellations... Orbitz representative helped me get a full refund! A huge chunk of change since we prepaid. I wil...
    Orbitz Low Price Guarantee is a Fraud
    I found and purchased airline tickets on Orbitz. First they charged a $21+ fee, despite a big flag that said "No Fees" next to Flights. Second, they did not offer the lowest price as I soon discove...
    Worst trip ever
    I just had the worst trip of my life for me and my family. We booked through Orbitz and they never ticketed our flights. There were 5 legs affected for 6 people!!! The ticket agent at Delta took 2 ...
    Low Fare Promise is absolutely not true
    I bought an airplane ticket 2 weeks ago on Orbitz. That exact same ticket (same flight, dates, class) is now $70 cheaper, it's been that price for almost a week. Orbitz has a Low Fare Promise, which ...
    Beware of Customer Service Reps
    Travelers must beware of Customer Service agents that have the power to ruin your trip over a simple misunderstanding. I booked four fights with Orbitz to surprise my husband and celebrate the rebuild...
    Rental car robbery via Orbitz and partner
    Wednesday, 8/4/2010 Orbitz, Economy Rental Car We recently booked a rental car via Orbitz for a vacation to Manuel Antonio Costa Rica. We chose Econony Rental Car based on their discounted rate....
    I thought I trusted this site, even with the bad reviews... DO NOT BUY FROM THIS SITE
    So, I wanted to buy tickets for a roundtrip flight from New York to Houston. I could not access Priceline because the price was down. I thought, hey, how about another website like Priceline? On my sa...
    They Didn't Even Try!
    Service was horrible-- and all because of their inability or unwillingness to assist a client in need of help. I wouldn't mind so much, but these guys didn't even try! A mistake was made in my...
    ORBITZ is a big cheat
    I completely agree with somebody who reported: "Don't use Orbitz for your travel plans. They rely on people being lazy and not checking around. That is their market niche." I've reserved seven n...


    Read all Orbitz reviews >

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