Dell Collections

Product/Service:
6/8/2009

Dell Financial calls my 80 year old mother at all hours of the day and night demanding payment; my dad used the credit card in the 80’s he died in 1983.

Collections are part of business and understandable but these people engage in psychological torture.

This company is an abomination. ... Read full review >

A Warning to Dell Financial Account Holders

Product/Service:
3/8/2009 Butte MT

I would like to caution Dell Financial account holders that IF they have an open account which hasn't been used in several years or more to immediately close it out!

Even though alerted someone had accessed the account, and they said the purchase had been stopped, I was notified that I had to... Read full review >

Please Quit Calling

Product/Service:
3/5/2009

I get calls from 18662066644 at least 3 times a day and even at night. There is a machine which asks if this is [snip], press 1 if not press 2. I pressed 2 because I do not know this person. Dell just keeps calling so I press 1 hoping I can speak to a live person. When I finally speak to someone, I ... Read full review >

Declined But I Have Excellent Credit

Product/Service: Credit For A New Laptop
11/19/2008 Warnerville NY

By the advise of a friend, I wanted to order a Dell Laptop for my son for Christmas. I called Customer Service to process my order and they sent me to their financial dept to check my credit. They declined me. I have a Credit Score of 783 and did not understand why they were declining me. The Rep to... Read full review >

Dell Financial Services -lowered My Business Limit & Worse!!

Product/Service:
7/18/2008 Monroe

I have been a Dell Business and personal account holder for over three years now.

My Business account with Dell Financial Services has always had a credit limit of $10k. The highest balance I have ever had on this account was $4k. I have always made at least minimum payments on this account with... Read full review >

Terrible, Rude, Condescending, etc

Product/Service: Financial Services
11/2/2007 Milwaukee WI

I have been a Dell customer and fan for many rears but...all financial matters have now been turned over to Indians from India. Not only do they not speak English (much) but they are rude, yelling over you, trying to cut you off, etc. I currently have 9 dell computer in my home and office...there wi... Read full review >

New Dirty Trick From Dell Financial

Product/Service:
8/14/2007

Over a year ago we paid off DHELL Financial for two computers. This was after fighting them over the same-as-cash deal we thought we had. We demanded and received a paid in full letter for each computer also saying the accounts were closed. We also have the canceled checks. Lo and behind we got a ca... Read full review >

Proceeds go straight to AL QUEDA

Product/Service: financial services
6/16/2007 Carol Stream IL

Is it true that all dell financial services proceeds go straight to AL QUEDA?... Read full review >

Phone Harassment by Dell Financial

Product/Service:
5/18/2007

I am continually receiving calls from Dell Financial Services for a personal with a similar name to mine. When I inform them that no such person resides here they reply *Are you sure?* - Well, of course, I'm sure. I have been nice, I have been polite, I have been nasty and rude. It doesn't matter... Read full review >

Lawsuit Settlement

Product/Service:
11/16/2006

Dell Financial lost the lawsuit over the 90 days same as cash scam. According to the settlement terms over 900,000 class members will be notified of their rights to make a claim. Exactly who is a member is a good question. The company I work for was also screwed over by Dell Financial but we neve... Read full review >

Don't EVER, EVER, EVER do business with Dell Financial Services!!!

Product/Service: Loans & Leases
9/26/2006

Dell Financial Services is an absolute NIGHTMARE! They use every loan shark policy in the book. You will be harassed in the middle of the night, on weekends, and on holidays for their mistakes. They will not answer email or letters. Phone calls are from/to non-English speaking robots reading scr... Read full review >

Product/Service: Terms of Credit
7/29/2006 Mission Viejo CA

I purchased a Dell XPS notebook on March 22, 2006 through Dell Financial Services under their "18 months No Interest" program. Well, I made payments on time and in July, I get a bill that has $54 interest charges on it. I should've known better: A couple of years ago I had a poor experience with ... Read full review >

DELL FINANCIAL - BEWARE!!

Product/Service: AXIM PDA
7/27/2006 Austin TX

I almost don’t know where to begin. First is the unit itself, an AXEM PDA. I had to return the unit 3 times before I finally got one that would keep working. On in the series of return was DOA. Plus, after 30 days the replacement unit was refurbished. To be fair, I will say that tech support ... Read full review >

Issues with Dell and Dell Financial Services

Product/Service:
2/24/2005 Ada MI

As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

I am writing to inform you of a dispute between myself and Dell Financial Services over the amount charged for my new computer system.

12/19/04 – I purchased the equipment online... Read full review >

Sent to collections- from bill I HAD paid

Product/Service:
4/19/2004

Do not- repeat- do NOT buy anything from Dell - first I got a mismatched computer and printer- then I got sent to collections for not paying a bill- which I HAD paid! No one at Dell will help you! Most can't even speak English. They CASHED my check- yet they did not receive it??? So they give me thi... Read full review >

Harassment from Dell Financial

Product/Service: Dell Computer
9/21/2003

3 months ago, I purchased a Dell PC and when they transferred me to their Dell Financial, I decided to cancel the order. Financial said NO PROBLEM. Since then, they have shipped a PC by USPS. I called Dell, they said to refuse delivery and the USPS said they would handle returned merchandise. Si... Read full review >

Beware Dell Financial

Product/Service:
9/12/2003 Austin TX

I purchased a computer using Dell Financial Services with 90 days same as cash as advertised of the Dell website. I purchased on 2/7/03 and paid off 4/28/03 which is withing my 90days. Since then I have been advised I did not have 90days same as cash (as advertised) and have been billed late charges... Read full review >