Down The Water Tank

Product/Service: Flame Lock Water Heater
2/27/2009 Kings Beach CA

after knowing that they have a defective product and having to require an upgrade, these people having the ability to notify the owners of the boat anchors they bought did not do it. The store that I bought the water Edsel from had my name, address, and phone #. The thermo coupler went out and it t... Read full review >

Product And Parts

Product/Service: Flame Lock Water Heater
11/15/2008

I agree with the aforementioned problems with this unit. (Flame lock) I also have had problems with the thermocoupler. This will be the 2nd unit I have installed... The unit quits without warning or pattern.

Secondly, when you access the web site attempting to cross reference a number good luck.... Read full review >

Poor customer service

Product/Service: Flame Lock water heater
2/4/2005 Macon IL

I purchased a flame lock water heater on March 13, 2004 from Lowes in Forsyth, IL. We installed the water heater Nov. 19, 2004. On Dec.31, 2004 the thermacouple burnt out. I called my son-in-law, as luck would have it, he was at Lowes and stated he knew what the problem was and he would pick up a th... Read full review >

Costly Repairs after 1.9 years of service

Product/Service: Flame Lock Water Heater
3/7/2004

Dear Sir or Madam,

On June 15th, 2002, I purchased your Whirlpool Gas Water Heater with Flame Lock Safety System (model number FG1H4040T, product number 0730138, serial number 0215119499) at Lowe's. The exact store location is 5125 West Main Street, Kalamazoo, Michigan, 49002. Their phone numbe... Read full review >