American Express Consumer Reviews & Complaints - American ExpressPoor service and misinformationProduct/Service: American Express Credit Card - Green8/23/2010 Los Angeles CA I have received such poor service from American express that I cannot hold back anymore. I missed 1 payment and was sent to collections. My wife and I were called multiple times per day at work, home, and cell phone. When I paid the balance AMEX would not provide me a receipt, and when asked to spea... Read full review > American Express Credit Cards suck!Product/Service: American Express Gold and Platinum Cards6/28/2010 A while back I got a few days behind on my AMEX Gold Card, which I had had for 20+ years. One of their rude representatives, from some unknown foreign land said my account was being closed for NON PAYMENT! I was NOT given the opportunity to go online and pay immediately. I thought Oh Well! AMEX ... Read full review > American Express Gift ChequesProduct/Service: American Express Gift Cheques5/13/2010 American Express really has a winner with their Gift Cheques! It says right on the enclosed card that you can use it any where, the same as cash. I tried five Banks, several Gas Stations, a Grocery Store and no one wants anything to do with them. If you are a customer of a Bank, they will allow ... Read full review > American Express CLOSED for businessProduct/Service: American Express business account4/30/2010 Starting a company is hard work. We needed every bit of help we have received. I attended a Government business matching symposium one day in October of 2009, and American Express OPEN was a big sponsor of the event. I knew we would need business accounts and we had used them at our former corpor... Read full review > Happy CustomerProduct/Service: American Express Costco Card2/5/2010 I can not believe all the complaints on this card. I am extremely happy with this card. I have had this card for 10 years and lost it twice. They replaced it immediately with no problems. I have a $13,000 credit limit, no problems. I might add I am NEVER late. As soon as I receive my statement... Read full review > Ruining My LifeProduct/Service: American Express Gold Card1/30/2010 I opened my American express card account in 1993. I loved this card. It was useful in emergency or when I was low on cash. I had a large sign and travel balance, which I paid along with my regular charges on time until May 2009. I was victim of identity theft. The negative accounts on my credit ... Read full review > Impeding on business progessProduct/Service: American Express Gold Card Busines1/26/2010 American Express offers access to world-class Credit Cards, Charge Cards, rewards, travel, financial and business services including Corporate Cards and more...so American Express says. What American Express doesn't offer is help to the small business owner. The benefits of the Card and the reward... Read full review > Tell Costco to stop accepting American ExpressProduct/Service: American Express Open Card1/12/2010 American Express is the only card accepted by Costco, and given the lousy treatment of consumers by AmEX and the pretty good treatment by Costco, I think we should all write or convey to Costco that other cards are much easier to use, and treat most of the customers like humans. For example, go to ... Read full review > Fraudulant and untrue credit reportingProduct/Service: American Express Open Card1/8/2010 I have been with American Express since 1988, and needed to set up a payment plan with them to cover an outstanding balance. American Express did so, with explicit terms, which they sent me copy of, and I have complied to the letter, with one payment left. I was informed that American Express ha... Read full review > Great ServiceProduct/Service: American Express Credit Card12/9/2009 Great Service, lost my wallet in Malaysia, got a replacement card within one day in Malaysia. Thanks American Express.... Read full review > POOR CUSTOMER SERVICEProduct/Service: AMERICAN EXPRESS PLATINUM CARD12/8/2009 I have been a card holder for 12 years. I can't believe how bad American Express Customer Service has become. I was at an charity auction and my Amex Platinum charges did not go through for only a few hundred dollars. A lot of people in my industry were there, and the volunteers running the card mac... Read full review > American Express Credit Line CutProduct/Service: American Express JetBlue Card12/1/2009 All Right I Have Not Had an American Express card in 15 years and so I decided to open an American Express credit card recently and I did so I was instantly approved for 15,000.00 credit line, I put a Trip to colorado on the card 4 months later and paid it off within 2 months and then I just put bas... Read full review > I guess AmEx doesn't want my business. I left.Product/Service: American Express Blue11/16/2009 Dallas TX I paid off my AmEx Blue card $2,400 in full, then 2 weeks later, I tried to use my AmEx card on a trip and it was declined. I was embarrasssed. Then 4 days later, I received a letter stating that my card was canceled. I called customer service and they said one of the reasons I was canceled was b... Read full review > They cancel the card and eating up my rewards for no reasonProduct/Service: American Express Costco Credit Card10/28/2009 I opened Amex Costco Credit Card when I became a member of Costco. My credit score was 740+ and they readily approve the card with a $3000+ credit limit. My average balances were around 400-450 and paid in full all on time for each billing statement for 6 months. One day I swiped my card at a resta... Read full review > OK, I messed up..........and Amex are going to cripple me for itProduct/Service: American Express 'Blue' Credit Card10/15/2009 Ft. Lauderdale I've had my Amex Blue for 7 years now, never been late with a payment, always paid more than the minimum but, like all of us, I am only human. A couple of months ago I switched my checking account from Wachovia to a local bank that pays a decent interest rate on all balances. Diligently I went throu... Read full review > Travel Insurance auto-included by American ExpressProduct/Service: American Express Credit Card9/15/2009 I have had an American express credit card since 2000. I use it every now and then but always pay it off in full after the monthly statement. Couple months back I purchased two airline tickets using my American airlines card. I used orbitz.com and it had nothing to do with the card but they charged ... Read full review > They promised to continue my fixed rate and then changed it!!Product/Service: American Express Poor Management Decisions9/1/2009 I received a notice at the beginning of the year that changed my 9.99 fixed rate on the AmX card, that I have had for over 25 years and have never made a late payment on, to 12.99 fixed. I called and was really upset, as this is the only card out of 3 that I really use and occasionally carry a balan... Read full review > Interest Rate Hike by American ExpressProduct/Service: American Express Blue Card8/27/2009 New York, NY NY Interest rate hike on my blue from 6.99% fixed to 11.99% variable plus prime which amounts to 17.24% last I checked. On future purchases and . . . my remaining balance. Amex refused to let me 'opt out'. Everyone crush this company. They are the worst of the worse. Email Ken Chenault, CEO. His em... Read full review > American Express gift card scamProduct/Service: American Express gift card8/27/2009 Salt Lake City UT American Express is defrauding people - not limited to their own customers - with their so-called "Gift Cards." They intentionally tie up funds for no reason, even when a merchant tries to expedite a transaction. I tried to use a 2.5month-old $100 gift card on 8/26/09 for a purchase of $81.26, ... Read full review > Shame On American Express Joining The Ranks Of The Scum Bag Card CompaniesProduct/Service: American Express Blue8/24/2009 If you haven't received your recent credit reduction from American express or your rate change from fixed to variable, then brace your self. Amex, once a company you could be proud of doing business with has turned into your basic slime ball scam company, Somewhere, over martinis some ceo [snip] dec... Read full review > Amex Optima Interest Rate Hike ScamProduct/Service: American Express Optima Card8/21/2009 I got the same letter on about the same date. A notice of intent to raise APR. So I called to say, fine, close my account, I'll pay off at the existing rate. Guess what? The very apologetic Customer Service lady said no, actually you can close your account, but we're still going to raise your rate. ... Read full review > Amex Optima unjustified interest rate hikeProduct/Service: American Express Optima Card8/19/2009 After 26 years of being a faithful Amex customer I have made a decision to eliminate my revolving credit relationship with them on their Optima product. Like many who have posted complaints, I received a form letter in early August outlining an interest rate hike from 10.5% to about 15.5% effective ... Read full review > Has anyone considered a class action suit?Product/Service: American Express has gone too far!8/5/2009 Like everyone else who has suddenly lost their credit line without notice (while doing business with a vendor, or had their interest rate dramatically increased, or had their credit wrecked because they discontinued their card. My question is how have they gotten away with doing this to so many peop... Read full review > Finance Charges Allayed due to fault in American Express Auto-Pay SystemProduct/Service: American Express Credit Cards8/1/2009 In June, 2009, I changed the setting of the Auto-Pay on my American Express account from making the minimum payment to paying the entire statement balance. When I received my bill for the month of June, I was shocked to see a string of finance charges and late fees because the American Express Auto... Read full review > American Express Reducing Credit Limits By Thousands Of Dollars Without WarningProduct/Service: American Express Costco Credit Card7/17/2009 If only I had known about this sooner. I am supposed to photograph a close friend's wedding in Boston on August 1st. I decided to pay down my American Express so I could buy the airfare and use some of the credit for my week-long trip. The sad result of this policy Amex is implementing: I bought the... Read full review > Don't get an American Express CardProduct/Service: American Express Gold Card7/11/2009 This company treats its customers with disrespect and as if they are sub human. I was a long term customer. I never missed a payment. Due to my wedding I was using my American Express to make most of the payments. Just before the wedding I paid off several large amounts one up to $3000 just a ... Read full review > AE Did It To Me TooProduct/Service: American Express Blue Card6/20/2009 I was a Blue card holder who always paid on time and paid more than the minimum. I did a refinance cash back recently and paid off several cards, this one included. Two months later(6 days ago) I charged $218 and was trying to make another charge when I found out it had been canceled with no notice.... Read full review > Cancelled Card Without Even A Courtesy Call!Product/Service: American Express Credit Card6/5/2009 Hello, I have had AMEX blue card for about 4 years now. The credit limit is only $2500. I have had high balances, but never missed a single payment ever. Anyways, I was just sick of paying all this money in interest and started paying off one card after the other. About, two weeks back, I pai... Read full review > Horrible Customer RelationsProduct/Service: American Express Green Card5/23/2009 Valley Cottage OK I closed my account. Less than two minutes later I attempted to reopen the account when I realized there are some small changes that are billed to this account monthly. American Express customer account person was rude, mean and refused to reopen it. I was told there was no way to reopen it once i... Read full review > Sorry Customer ServiceProduct/Service: American Express5/20/2009 To start with back in March of 08 I made my March payment around the 1st it's due around the 9th of March. Then I made an April payment in late March. I usually pay my bills early. Well the company said that I never made a payment for April and after arguing with them they finally got it and said... Read full review > Wish there was a Class Action Suit, 25 Years, Gold Card, Joke!Product/Service: American Express Gold Card5/11/2009 I have been a loyal American Express member since 1984. I have used the card for years for business purposes and have never missed a payment. Last week, I was checking into a hotel and was informed that my card was cancelled. As I had never been late with a payment and knew the card was current, I ... Read full review > Make Sure To Get You Rewards Points If They Cancel Your Account!Product/Service: American Express Rewards Points5/2/2009 American Express canceled my Rewards Plus account a couple of weeks ago and seemingly zapped out my 51,000 rewards points (51,000 Delta miles or other possible rewards). I was really bummed until I read the following: American Express Changes Membership Rewards Policy By Kevin Gipson, New Or... Read full review > Stressed OutProduct/Service: American Express Sucks4/28/2009 Louisville KY I have two Gold Cards and One Blue, My typical monthly purchase between the gold cards are $25000.00 with hi months of $55.00 and they are always paid ON TIME. October 08 we get an letter cutting our credit to 21-K TOTAL "Current charges and Due Charges" which will equal approx $10500.00 available ... Read full review > Canceled Credit CardProduct/Service: American Express Gold Card4/26/2009 I have had my gold card for 5 years. I have never been late on a payment, and pay it off fully every two weeks. I went to use my card yesterday and it declined. I figured this was an error done by the cashier and paid on my other credit card. I called AMEX to make sure and while waiting, the automat... Read full review > Canceled Both My Accounts!!!Product/Service: American Express Blue And Blue Cash4/20/2009 So about a month ago I got a letter in the mail stating they were reducing my credit limit on my blue cash account from 10k to 3k due to my bad credit with EXPERIAN!! I don't have bad credit according to EXPERIAN!! I challenged them on the phone and they hung up on me!! Then yesterday I tried to... Read full review > They Canceled And Took My Reward PointsProduct/Service: American Express Blue4/20/2009 NJ I received the cancellation notice the other day after paying the card off, and making on time monthly payments. I went online to use my reward points only to find they are not available anymore and to send an inquiry, that part of their website wouldn't work for me. Is this the way it works? I... Read full review > They Did It To Me - Again!Product/Service: American Express Delta Skymiles Card4/19/2009 I have had an AMEX Delta Skymiles card for several years now. Up until recently, they constantly increased my credit limits because of my good credit and STERLING payment record. My limit was $30,000, but I never charged anywhere near that. In the past six months, they have notified me at least ... Read full review > My Amex Blue And Clear Cards Canceled For No Reason!Product/Service: American Express Blue and Clear4/16/2009 Rochester NH I have had 2 American Express cards (a Blue and a Clear) for 3+ years. On 3/23, I paid off both balances in full. Yesterday I received a letter from American Express dated 4/6/09 stating that they have cancelled BOTH accounts. There was no contact information listed on the letter, so I went online... Read full review > Not A Class ActProduct/Service: American Express Card4/13/2009 What company would call a consumer on her cell phone on Easter Sunday to inform the consumer that her credit limit was being drastically reduced? Not any company with class. I am not talking about a deadbeat customer; I am talking about a long-time American Express cardholder with an excellent credi... Read full review > Cancelled Platinum CardProduct/Service: American Express Delta Credit Card4/10/2009 If any has a class action law suit please let me know. I paid off my AE and they cancelled my card. I just went to the delta.com link and posted a complaint asking them to reconsider their co/op card services with AE.... Read full review > Cancelled With No WarningProduct/Service: American Express Hilton Honors Card4/6/2009 What a bunch of idiots. They solicited me for a card with the Hilton Honors program a year ago. I accepted and a card was issued in May. I was never late and usually paid beyond their laughable minimum payment requested. My credit limit was lowered in December of 2008 without explanation. During lat... Read full review > Lowering Credit Limit W/O NoticeProduct/Service: American Express Blue4/6/2009 Ontario OH I hear that all of the credit cards are doing this now. I had an AMEX card for 7 years, was never late, never went over limit or anything and had my credit limit lowered w/o any notice! They gave me an excuse about something negative on my credit report. I checked out my reports (all 3)..... and the... Read full review > Extremely Unhappy Victim Of Credit Limit Slashing!Product/Service: American Express BLUE and ONE Credit Cards4/2/2009 Voorhees NJ I have been an American Express card holder since the year 2000 and I have worked extremely hard to build the credit that I had. I currently have three credit card accounts with American Express. On my BLUE credit card between 10/17/08 and 11/18/08 statements my credit line was reduced from $48,0... Read full review > Another Canceled Credit CardProduct/Service: American Express Sky Miles3/25/2009 I was beginning to feel really bad about my cancelled American Express accound until I read how this seems to be the mode of operation as of late. Here's my story. I had a $35,000 credit line. Two months ago they reduced it to $2,100. I found this out when I went over that limit. Needless to sa... Read full review > American Express Cancel My Card Because I Paid Off The Balance Every Month Since 1996Product/Service: American Express Cosco Card3/24/2009 Walnut CA I have an American Express Card and suddenly I got a notice said that my account was canceled. I check all the history of my account with American Express and found I never pay off my bill late every month. Why they cancel my account and refuse a good customer never pay over due? What happen to ... Read full review > Problems Receiving My Costco Rebate Coupon!Product/Service: American Express Costco TrueEarnings Card3/23/2009 Boca Raton, FL I am an American Express Costco TrueEarnings Card member and I am upset that I have not yet received my Costco rebate coupon, which was supposed to be mailed to me during the first week in February, which is now over six weeks ago! I have made three separate calls to the American Express Custome... Read full review > Amex Delta Rewards Canceled Without Notice Join My Class Action Law Suit EffortProduct/Service: American Express Delta Gold3/22/2009 Salt Lake City UT I had a high credit limit with a 50$ balance. I wanted to get gas at Costco. Amex is not accepted. Today at Harbor Freight it was one of the most embarrassing moments of my life: Cashier was the opposite of friendly told me with rolling her eyes: The Card has been canceled. I was shocked. Called Ame... Read full review > Credit Limit Reduction By American Express-This Isn't Right!Product/Service: American Express Blue Card3/21/2009 I support the last comment on this. I have an American Express card, always make my payments on time and this guys decided to cut my credit line by 50%. This becomes an issue for someone trying to refinance and take advantage of the low interest rate--for instance. Part of the FICO score is me... Read full review > American Express Just Decreased My Credit LimitProduct/Service: American Express Blue Card3/16/2009 Huntington Beach CA I have been a American Express customer for 4 years now and I have never been late or not paid my bill. I have a limit rather I had a limit of $5000 and I have been leaning on it the last 6 months for gas and other things since my work hasn't given out raises in three years due to the recession. I h... Read full review > Watch Out For Credit Card Offers--It Could Cost You!Product/Service: American Express/Amazon Credit Cards3/14/2009 AL To start with, I have no debt and have always paid my bills on time. We all seem to receive many offers for credit cards, offering free gifts "no strings attached". Recently, I decided to sign up for two new cards in order to get the gifts, intending to cancel the cards later. This I did. However, i... Read full review > Credit Line DecreaseProduct/Service: American Express Credit Cards3/2/2009 I was just reading a complaint from another AMEX card member. On Friday I paid my balance in full. I paid the balance in full in the morning and by 6:00 pm I received an email that my credit line had been reduced. I paid $5,000 and they reduced my credit line by $5,000. I have excellent credit a... Read full review > Cancelled My Card Without Even Notifying MeProduct/Service: American Express Platinum Card2/26/2009 I just learned today that Amex cancelled my credit card. I spoke with them on the phone about this, and this was their reasoning: 1. I don't carry a very large balance 2. I don't always pay my card off in full each month. My retort to them: 1. I have been a card member for 10 years. 2. I ALWA... Read full review > Worst Customer ServiceProduct/Service: American Express Blue Credit Card2/16/2009 I have had a Amex clear blue card for last 9 years. I have excellent credit history and have a rather high revolving credit line on my Amex card. I have never been late on payments and I have ALWAYS paid in full every month. I do use the card to a good extent. I recently initiated an online chat wit... Read full review > Glad To Be CanceledProduct/Service: American Express Gold2/16/2009 Houston TX I was never able to make a significant purchase. I had to either call from a land telephone line # registered to my name - - one that I hadn't used in 10 years, or get on a conference call with my bank, who was closed on a holiday weekend. The extremely rude customer service reps didn't understand... Read full review > Amex is driving away its paying customers!Product/Service: American Express Platinum Card2/15/2009 Richmond VA These guys are driving away any good customers that they ever had! I had an Amex Platinum for several years at $495 per year. I kept it because allowed me to charge large amounts, which I could pay off during the next month after withdrawing accounts or tuition 529 plans (this was primarily colle... Read full review > Harsh Credit Limit DecreaseProduct/Service: American Express Blue Card2/13/2009 La Grange IL As a proud small business owner, responsible employer and responsible every loan and credit payer I was terrified to find out on February 12th of 2009, that two of my existing American Express Cards were drastically cut on credit limit in over $19,000 combining both accounts. So far, I was left w... Read full review > Lowered Credit Limit, Then Canceled The CardProduct/Service: American Express Green Card2/11/2009 Detroit MI I had been a member of Amex since 2002 with a Green card. Never late on a payment, and paid my balance every month. I got a letter last year stating that they were setting a spending limit for my card, which everyone knows the green card doesn't have a spending limit. Then I get a letter dated 2-4-0... Read full review > Business Owner Beware Of The American Express Plum CardProduct/Service: American Express Plum Card2/10/2009 CA Do not, I repeat, do not get an American Express Plum Card unless you want to see your credit score drop 40 points immediately after using the card. American Express has lost my business forever. After using the Plum card we received notice from our credit monitors that our score had dropped 40 poin... Read full review > Arbitrary Increase of InterestProduct/Service: American Express Platinum Card2/4/2009 Like so many others here, I was surprised when I noticed on my American Express Platinum statement that my interest rate was increased arbitrarily. I have a high FICO score and always pay my bills on time. I think that it is “plain wrong” when a customer who does everything right, gets penalized... Read full review > American Express - Tax Payers Save Them - They Trash Your FicoProduct/Service: American Express TrueEarnings Card2/3/2009 I recently like many others received a letter from American Express noting they reduced my credit limit. I have never been late on payment and have (had) a high Fico. I unfortunately made a call about a month ago to see if I could open up another card with a lower rate to transfer balances. Aft... Read full review > Cancelled Credit Card-Lost 45,000 PointsProduct/Service: American Express Credit Card2/1/2009 Allen TX After having the American Express Card for many years and built up a bank of 45,000 points we get our monthly statement saying that our current balance is $91 and the minimum payment due is 15 dollars due in two weeks. We never pay the minimum, but pay the entire balance. In the same mail came a l... Read full review > Anyone Interested In Class Action American ExpressProduct/Service: American Express Illegal Practices1/26/2009 surprise AZ I have been a card holder for 20 years both Green and Business Gold. Never missed a payment and credit score over 750. three harassing phone calls this week telling me I needed to pay my balance which does not cut off until 2-12-09 with a due date of 2-29-09. Pay or we cut off your card for unusua... Read full review > American Express SucksProduct/Service: American Express1/17/2009 Edison NJ In November I was offered an American express credit card from costco. by a customer service representative. I got approved and I made all my payments on time. Then suddenly on Jan 18th, 2009 when I wanted to purchase something at costco my card was declined. I called up the customer care and the... Read full review > Cancelled My AccountProduct/Service: American Express Card1/15/2009 Highland CA As with many people, my Hilton Honor AMEX credit line was reduced from 26K to 2K. I understood the reason why, I am currently foreclosing on my property (though I have not received a notice of default yet). I was shocked to find out however that my account was cancelled without notice. I had no runn... Read full review > Upset Over Unfair Rate HikeProduct/Service: American Express Blue Credit Card1/14/2009 Northfield MN I just received my January credit card statement for my American Express Blue account and was disgusted to see that my rate went from a fixed 6.99% rate to a variable 9.99% rate! I was so irate that I had to call customer service to find out why. I have had this account for five years and have nev... Read full review > Amex Lowered My Limit TooProduct/Service: American Express Gold Card12/31/2008 HI On 12-31-08 I put in an order to the same vendor I have used for some time asking them to put it on my American Express Gold Card on file. I was called back saying it was declined. So I call Amex thinking they had made a mistake or didn't receive my last payment for some reason. I was informed my... Read full review > Interest Rate and Credit LineProduct/Service: American Express Blue12/18/2008 I have been an American Express consumer since 1988. In that time, I have NEVER missed a payment or made a late payment. I recently received an email and letter that stated they were reducing my credit line and increasing my interest rate on the existing balance by 3%. I called them thinking it w... Read full review > Lowered Credit Line, Cards Declined, No ReasonProduct/Service: American Express Platnium12/9/2008 Elk Grove CA Basically its the same issue that everyone has had with American Express. I was making a small purchase on my card Saturday and the card was declined. When I called they said due to a change in my credit score they are doing a reevaluation of my services and it should reactivate in 24 hours. When... Read full review > American Express Raised My Annual Interest On My Blue Card!Product/Service: American Express Blue Fees11/22/2008 Anaheim CA American Express just increased my annual interest on my Blue card from 7.99% fixed to 10.99% fixed, as well as other fees. I refused to pay the higher rate, so I cancelled my card. They are asking for government bailout like so many other loan institutions and banks, but instead of giving consumers... Read full review > AMEX Customer ServiceProduct/Service: American Express Credit Cards / Lines11/17/2008 CA It is clear that there is something terribly wrong going on at AMEX. Like many others that have posted here I have been a personal and business customer for almost twenty years and have always paid per their terms. They have cut available credit lines by up to 95% on cards that owed as little as $1,... Read full review > American Express Sticks It To Me!Product/Service: American Express Blue11/10/2008 New Berlin WI I just spent 63 minutes on the phone with American Express (most of the time on hold) trying to get someone to explain why 1) they lowered my credit limit and 2) why they raised my interest rate by 3%. I was told that my credit limit was being decreased because I wasn't making large enough payme... Read full review > Unfair Decrease In CreditProduct/Service: American Express Costco10/5/2008 As a valued card member of American Express, I am very upset with the way they are treating their current paying customers. I have paid my bill every month on time, every time, and "due to economic times", they have just decreased my line of credit down to the current balance of my account. This now... Read full review > Sub-Standard Service and ConductProduct/Service: American Express Credit Department7/22/2008 Houston TX I have been an American Express cardmember since 1976. For much of that time my experiences were positive. It was around the late 80's that suddenly more than a few merchants that excepted the card began to perform in a less than agreeable manner, and it didn't take long to figure why they were so s... Read full review > Great Perks/Customer ServiceProduct/Service: American Express Business Gold Card2/28/2008 I recently received this card and love it! Initially I was pre-approved for the Platinum Business card and went through the application process. After applying and being approved, I decided that although the Platinum card is nice, I probably wouldn't use all the travel perks they offer for the $40... Read full review > Card Terms StinkProduct/Service: American Express Delta SkyMiles Offer2/9/2008 Probably commonplace terms, still, they stink.. -This card’s APR rate is not assured – despite their assurances. -Any fixed APRs may change to higher APRs - for any reason at any time. -Any higher APRs may change to variable APRs - for any reason at any time. -There’s no annual fee year ... Read full review > Good ServiceProduct/Service: American Express Blue Credit Card2/8/2008 Huntington NY I just thought I would take the time to write something nice on here as most of the credit card reviews are complaints. I have had an American Express Blue credit card for almost a year and have nothing but good things to say about my experience as a customer. The few times I have had to call the ... Read full review > American Express Flexible Payment ProgramProduct/Service: American Express Flexible Payment Program6/20/2007 The American Express Representative will try to offer their flexible payment program where any purchase over $200 will rollover into this plan. You will see when you get the terms and conditions that the Annual Percentage Rate is 18.24%, which is high. But the truth is that they will charge you ... Read full review > Poor Service / Total IncompetenceProduct/Service: American Express Blue Card1/21/2007 Long Beach CA I started an account with American Express in December. American Express Customer Service called to get confirmation of my Employer (a fortune 500 company) that has been in existence for over 100 years! On the first call, I gave her my work phone. She then told me she needed a receptionist numbe... Read full review > Copyright 2000-2010 My3cents, LLC |