Unprofesional and Liars

Product/Service: Collections
11/5/2009

I contacted NCO several months back about them being on my credit report and to my knoledge they did not have my address OS social security number on file so I contacted the hospital that contracted them and the same thing. I summited a copy of my social and DL to them and they took it off my credit... Read full review >

LISTEN UP!!!!!

Product/Service: Collections
8/14/2009 VA

Hello!
I am a employee of NCO and let me say to all of you writing these reviews... YOU ARE SAD!!! If you owe a debt you should pay it. I sit @ my desk and call people like you all day long. Most claim they don't owe a debt our company does not just pull your account out of magcial thin air.. Inste... Read full review >

Scam - Don't Fall For It

Product/Service: Collections Letter on Bogus Account
2/6/2009

Beware - My boyfriend just received a collections letter from NCO claiming they had purchased his account from a communications company.

He never had an account with the company in question. The company name is misspelled, his middle name is incorrect...

In addition, NCO says they will be wil... Read full review >

What To Do......

Product/Service: Collections
1/26/2009 COLUMBUS OH

I am a past employee of NCO Financial... I was not a collector, I worked in the support area. If you get a collection call that you do not agree with, you are allowed by law to dispute the claim. By law the client has to provide you a statement showing date, services performed, any demographics that... Read full review >

Very Sketchy Business

Product/Service: Collections
1/7/2009 PA

I checked on the policy of American Express for their dealings with collections. American Express will not go along with other Credit Card companies to Consolidate accounts. Amex states they put accounts into a pool for collections. NCO must gobble up most. They(NCO) will start calling for payment... Read full review >

Don't get them wrong

Product/Service: Collections
4/30/2008 PA

Here's the deal... the reason why you are being called is because you have a debt to pay... they just don't want you to get behind your accounts that's all and that is being helpful... Next, why do you buy for something you don't want to pay for in the first place??? Everything has to be paid you do... Read full review >

2003 Collection On Credit Report

Product/Service: Collections
1/25/2008 AZ

NCO FIN/38 keeps showing up on my credit report. I have tried calling NCO on the number listed on the report but have never been able to speak directly to anyone. They want you to leave your name, number and any other helpful info.

I do not want to do this because I don't know what they are tr... Read full review >

Collections Agents Errors

Product/Service: Collections Accounts
7/26/2007

NCO was actually ok by me. They are a little unprofessional in the sense that I was placed on hold and then when they pick up all I heard was laughter and then some said hello instead of NCO Financial. And then they said "Was I just talking to you?" in a thick New York accent. I was actually kinda ... Read full review >

Maybe everyone just just lighten up!

Product/Service: collections
6/12/2007 new york NY

I read reviews everyday about people unhappy about collection companys, because they do this and they do that..... they call me everyday.... they add fees....this and that....

Personally I had a large debt with a creditor and the representative at nco that I was dealing with was helpful gave... Read full review >

Customer Service

Product/Service: Collections
3/20/2007 PA

On March 20, 2007 I made numerous attempts to contact this company by phone to settle an old account. I spent approximately one and a half hours on the telephone with them. I got the complete run-around! I was transferred many times, spoke to very rude and discourteous Customer Service Reps, and ... Read full review >

NCO Financial Services

Product/Service: Collections, Junk debt
11/28/2006 CA

Since the beginning of this month (11/06) we have been getting calls from this company (215-675-1573) and "Jennifer" has been leaving messages asking that we return her call at 888-801-4271 along with an "ID#". Every time we call her back, we get her voicemail. We haven't received anything in the ma... Read full review >

Collections

Product/Service: Collections in general
7/17/2006

A note for those of you who work for NCO - You are not only pursuing a reprehensible career, but you are in fact, bad people. Like many, I've been in collections for various debt through time, and NCO employees must be the most dense and unkind people I've ever had to deal with.
1. You attempt to... Read full review >

Collection Problems/ Debt Problems

Product/Service: Collections
4/13/2006 PA

I have had credit cards since 1987 and have paid them all ontime. In June of 2004, I ran into some serious financial problems. The result was either pay my home and cars or pay the credit card companies. When I immediately realized I was in trouble, I searched the web and found a Credit Counseling C... Read full review >

NCO Financial Systems, Inc.

Product/Service: Collections of Deliquent Debt
3/4/2006 Charlotte NC

I was contacted about 7 months ago by this company regarding an oustanding credit card debt...they offered me a settlement which was about 15% off the total due. I accepted, but had to make monthly payments for about 6 months in order to but the final amount together...once I did, we make the arran... Read full review >

Extortion

Product/Service: Collections
3/10/2005 Gainesville FL

NCO Financial is a Company that I did not know exist until I applied for a home loan this year for the first time. Three credit reporting agencies and a service named "Fair Issac" rendered a score. Two out of three reported no problems, but one reported a past due account named "NCO-NOKOL" for over ... Read full review >

Unethical and Possibly Illegal Tactics

Product/Service: Collections
1/12/2005 NC

I have a deliquent account with a credit card company and it has been turned over to NCO for collections. The company called and left a voice mail for me to call an 866 number and speak to a Mr. Matthews. I called the number and a voice answers "This is Tom". I thought I had dialed the wrong number ... Read full review >

NCO=trouble

Product/Service: collections
12/16/2004 san francisco CA

NCO is a collection agency that uses unethical tactics to try and collect money. i do not dispute my debt, but refuse to work with this company after researching their methods. they drain bank accounts, call endlessly, they are rude and unprofessional. i told the ahole that i knew his name wasnt bil... Read full review >

NCO cost me thousands of dollars and shame

Product/Service: Collections
8/11/2004 NV

This company fits any description I can think of for a terrorist. They destroy, are ignorant, and care about nothing but their mission. Their mission is money at any cost to others.... Read full review >

Give no Information to NCO Financial

Product/Service: Collections
7/20/2004

If you are contacted by NCO Financial, do not give them any information. If they ask you to verify your social Secutity #, don't do it. If they ask you to verify your birthdate, don't do it. If they ask you for your mothers madian name, don't give it. Only verify you address if you have received... Read full review >

Collections

Product/Service: Collections
7/6/2004 FL

Today I write to everyone in the hopes that this will help us all. In reference to the NCO collection people, they don't care about us or our problems as you already know. They want money and want it now. If you owe money and can't aford to pay then enter into a DEBIT program. The DEBIT program w... Read full review >

What a bunch of bull...

Product/Service: collections
7/2/2004 NJ

This company is nothing but bullsh-t. THey give you a non stop run around to find out anything.

CLASS ACTION LAWSUIT
Due to the # of complaints against NCO Group, I have found an attorney in NYC that will take on a class action lawsuit against them and their representing attorney here in NJ (Jo... Read full review >

Owing old Bills

Product/Service: collections
4/8/2004 Albany NY

I received a phone call from NCO this morning about an old bill I can not pay. The person I had spoke with was rude and voilated three of the FDCPA. These three were 1. Section 806 (harassment)2. Section 807 (misrepresentation)3. Threaten to place judgement, garnishment of wages and file suit. ... Read full review >

Rudeness/Bashing

Product/Service: collections
4/5/2004 Roseville CA

I received a "canned" voicemail on my answering machine to return a call to a John Barkley at 1-800-709-8625. I called the #, was put on eternal hold and then "Chad" came on the line. I asked him what this was regarding because I knew no one named John Barkley. He replied "I'll tell you what this... Read full review >

Employees

Product/Service: Collections
3/27/2004 OH

Just a few hours ago, I ended one of the most ridiculous phone calls I've ever received. My husband and I received a letter from NCO Financial Systems 2 days ago regarding a debt supposedly owed to a medical imaging company. We both looked through our paid medical bills and could not find a bill, le... Read full review >

Double Charged

Product/Service: collections
3/19/2004 troy MO

My wife and I went to pay off nco and gave them a check by phone to make one withdrawal with one check number. The company deducted that one check from my account twice. I have been working with my bank to correct the error and still have not been able to correct the problem. ... Read full review >

service

Product/Service: collections
3/19/2004 tilton NH

rude, threatening and refused to give me the mailing address so I could pay my bill, said "you'll get it when the update of new address has been put on file" been a month still waiting.....wonders if the company that they collect for know they are refusing to take the money?



UPDATE: Thanks fo... Read full review >

NCO Collection

Product/Service: Collections Nazis
3/17/2004

I had a cancel fee that a phone company tried to get me with years ago. I sent them a letter and told them they didnt have contract saying that and they agreed but said they had the right to envoke a cancel fee.

They turned it over to other collection agencies over the years. All it took was a le... Read full review >

Unprofessional conduct

Product/Service: Collections
1/15/2004 Sacramento

1/15/04 12:30 pm

I received an e-mail from the a division receptt that a Mr. Platts (1-800-933-6736 ext 1314) had called regarding a business situation.

I returned the call and found out that it was from NCO. I spoke with Mr. Platts and requested a mailing address so that I may formally reques... Read full review >

wrong doing

Product/Service: collections
12/12/2003 PA

I have been receiving calls from this NCO for the past couple of months now. I ignored them at first because I am already in a debt management program with Onepay and felt that this was a mistake because these creditors are already being paid through the program. Now I am being harrassed on an ong... Read full review >

Nasty Employees

Product/Service: collections
11/12/2003 Englewood CO

I spoke with "Julie" today, a representive of NCO Financial Services. I called trying to resolve a debt for a student loan. After discussing this for several minutes JUlie then started yelling and screaming about how I know that my loan was in deferment and how I need to stop lying and take resposi... Read full review >

Is this person for real? Also a question to NCO employees here

Product/Service: Collections
10/28/2003 Baltimore MD

Just recently I received my first letter from a bill collector. The company was NCO Financial. The debt was for a PayPal account. Problem is, I've never used PayPal for anything. Got a lady on the phone who was unpleasant from the get go.

I asked her what she knew about the debt. Her response?
... Read full review >

This company committs FRAUD

Product/Service: collections
10/6/2003

This company had contacted me regarding a past due account with one of my vendors. I authorized them to do a check over the phone for 1/2 of the amount (approx $420). They were supposed to contact me a month later for the rest. I never heard from them and never authorized a second check. I got a... Read full review >

When Has Yelling Made Anyone Pay a Bill

Product/Service: Collections
10/2/2003

I rec'd a called from Mr. Summers today telling me to call him back at 888-487-1479. I called back and he starts telling me that I owed a debt to Wachiova Bank. I started to tell him that I didn't have acct w/them, and that he was looking for the other person that has the same name as me w/in my co... Read full review >

NCO Financial Systems IMPORTANT

Product/Service: Collections
9/30/2003 FL

NCO is so bad, that in 2003, they have been sued 40 times for violations of the Fair Debt Collection Practices Act (FDCPA). These suits are usually filed when consumers are abused in violation of state and federal debt collection laws.
NCO is a money-mill, gobbling up competitors, buying portfolio... Read full review >

NCO Collection Reps that Visit this sight:

Product/Service: Collections
9/29/2003 FL

Please circle the answer below as it applies to your skills, knowledge, and experience since during,or prior to working for NCO. Answer to the very best of your ability.

Question 1
Do you know what the Fair Debt Collection Act is?
a. Huh?
b. No
c. Orange

Question 2
Highest Level of Educa... Read full review >

Collections in general

Product/Service: Collections
7/29/2003 Va Beach VA

I work for NCO, and I agree with some of the other statements, saying that collecting is honest work. It is! We are simply trying to get the money that you justly and rightfully owe. You are the ones that charged up the cards then didn't pay. We are in no way in the wrong. And in reguards to the com... Read full review >

Fishy

Product/Service: Collections
7/14/2003 Torrance CA

I just spoke to the NCO Rep who is handling a collection from Sunrise Hospital in Las Vegas due to an insurance problem.
He did not give me his full name and told me it was his choice to give me a name or not and that he was protected by the law?
He also told me that I should not be wasting my t... Read full review >