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Bassett Furniture

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11 Reviews & Complaints

Most Helpful Customer Reviews:

Two years ago, September 2008, my wife and I ordered a custom couch from Bassett Furniture. We selected the fabric, the cushion style, the legs, arms and all the options that we wanted.


Latest Reviews:

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Poor Quality Furniture - Leather 7 Piece Sectional
FT. LAUDERDALE, FLORIDA -- I purchased a leather 7 piece sectional a few years back ($8,000), the core (seat) of only one section continually failed (3 ...
-- Complaint Posted by Gdpostman on 09/22/2012

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Sloppy sofa and chair cushions poor customer service
BASSETT, VIRGINIA -- I recently, less than 2 years ago purchased a Sofa and Chair from furniture store in Port Huron, Mich. In less than 1 year ...
-- Complaint Posted by Izzyautocenter on 02/18/2012

Custom hand-made couch with ill-fitting cushions - Sofa or couch
OREM, UTAH -- Two years ago, September 2008, my wife and I ordered a custom couch from Bassett Furniture. We selected the fabric, the cushion ...
-- Complaint Posted by Statdetective on 08/18/2010

Rude And Childish Manager At Greensboro Store In My Opinion - Furniture
GREENSBORO, NORTH CAROLINA -- Dear Bassett Management: I wanted to convey to you the extreme lack of professionalism exhibited by "Dean" (I do not know ...
-- Complaint Posted by No Longer A Bassett Customer on 12/13/2009

Smelly Furniture - 5 Ave Bedroom Set -- Informative Posted by Hebron on 06/29/2009

Horrible Customer Service
MELBOURNE, FLORIDA -- I purchased an area rug from Bassett in Melbourne, FL in February 2009. The swatch shown to me was brown with golden hi-lights. ...
-- Complaint Posted by WaynePPP on 06/04/2009

Extremely Poor Customer Service - Elway Sectional Sofa
GREENBORO, NORTH CAROLINA -- I recently spent $3500 on a sectional from Bassett. It was delivered yesterday to the tune of $120 delivery fee. I noticed a ...
-- Complaint Posted by Disgruntled buyer on 02/15/2009

Pleased With The Results - Furniture And Home Decor
I am happy to share with others my outstanding experience with Bassett Furniture in Connecticut. First, there was no typical ...
-- Compliment Posted by Cheche on 02/03/2009

Custom Dining That Is Exceptional - Dining Room
COLUMBUS, OHIO -- I recently moved to the Columbus area in 2008 and needed to replace furniture that I left behind - I visited many furniture stores ...
-- Compliment Posted by Uri on 01/16/2009

Just Spent $5000 - So Far So Good - Furniture: Dining Table/Chairs, Bedroom Set, Other
TUPELO, MISSISSIPPI -- We found many many negative posts on Ashley Furniture so we decided not to purchase our furniture there as planned. After spending ...
-- Informative Posted by Tim & Maxine on 02/02/2008

Bassett Furniture SUCKS - Furniture
BRIDGEWATER, MASSACHUSETTS -- Do not buy furniture from them. I received a dining room table that was scratched beyond repair, and 4 out of the 6 chairs were ...
-- Complaint Posted by Mleblanc27 on 03/30/2007

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