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Blockbuster Inc.

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36 Reviews & Complaints

Company Contact Info
Contact Info: 1201 Elm St. | Dallas, TX 75270 | 214-854-3000 | www.blockbuster.com/

Most Helpful Customer Reviews:

On 10 September 2010, I rent a movie at Block Buster Express Kiosk at Safeway Store address 555 E Calaveras Blvd, Milpitas, California. I returned the movie about 6.55 PM before 9PM dateline.
Blockbuster's service has gone to pot over the past couple months. I have emailed them to complain about ten times and finally sent them the following email.
To Whom It May Concern: I am writing to express concerns of a recent incident that occurred at Blockbuster in Patchogue NY, on 11/05/2010 at 10:30 P.M.


Latest Reviews:

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Management
PORT ORCHARD, WASHINGTON -- I wish to state to state a complaint regarding the management at the Mile Hill store in Port Orchard which needs to be addressed. ...
-- Complaint Posted by 1soaringeagle on 10/11/2012

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Blu Ray Instead of Regular
KINGWOOD, TEXAS -- I rented Sherlock Holmes Game of Shadows from kingwood, TX Randall's. When I returned home the movie would not play at all. When ...
-- Complaint Posted by on 07/23/2012

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Unfair Charges For Lost Movies - Charged 2x Not if More, to Replace a DVD. -- Complaint Posted by Angela.parker on 06/13/2012

Blockbuster Xpress Charge $ 40.00 for a movie I never recive - Rent a Movie
FLORIDA -- Last Friday I rent a movie but I just get an Empty case. Immediately I contact Customer Service and they told me I must pay ...
-- Complaint Posted by Jviera on 01/30/2012

Blockbuster express Kiosk charged me $26.50 for a movie I returned the next day - DVD Rental Kiosk
WOODSTOCK, GEORGIA -- On Dec 14 2010 I rented a DVD from a Blockbuster Express Kiosk in Woodstock, Ga. I returned DVD next day and I should have been ...
-- Complaint Posted by Laura G on 01/15/2011

Stay AWAY from the kiosk rental - dvd rentals -- Complaint Posted by Rvchat on 11/15/2010

Blockbuster Express is a RIP OFF - Blockbuster Express
I was charged 6 times for a DVD that wouldn't come out of the machine. BBE credited my bank account and then gave me 3 free rental ...
-- Complaint Posted by Allie3184 on 11/09/2010

Bad business-discrimination - 7 year girl being denied use of the bathroom
PATHOGUE, NEW YORK -- To Whom It May Concern: I am writing to express concerns of a recent incident that occurred at Blockbuster in Patchogue NY, ...
-- Complaint Posted by Bad business-discrimination on 11/06/2010

Block Buster Express Charge Twice - Movie Rental At Safeway
MILPITAS, CALIFORNIA -- On 10 September 2010, I rent a movie at Block Buster Express Kiosk at Safeway Store address 555 E Calaveras Blvd, Milpitas, California. ...
-- Complaint Posted by American-Woman on 09/24/2010

Blockbuster Express Kiosk rental stinks. Sure ain't Redbox!! - Blockbuster Express Kiosk
Will only allow you to rent 3 movies at a time. Machines are very slow. Online account information is useless. You can reserve ...
-- Complaint Posted by JasonCampbell on 08/25/2010

Blockbuster Express issues fraudulent charges against accounts
I rented a movie for $1 on the Internet www.Blockbusterexpress.com on 7/10 via their website www.blockbusterexpress.com. I ...
-- Complaint Posted by TEEman on 08/21/2010

A better idea - Blockbuster Express Movie Rental Boxes
I am not a great fan of Blockbuster, but I love the Blockbuster Express Kiosk machines. Unfortunately, I have had read several ...
-- Compliment Posted by RobertB on 06/22/2010

Goodbye Blockbuster! - Reinstating Late Fees
I stopped using Blockbuster about 5 years ago because I was sick and tired of having to return a movie by noon on its due date. ...
-- Complaint Posted by Clutzycook on 05/16/2010

Nothing but kindness, all Blockbusters should follow this Blockbuster store's example. - Friendly cashiers
I've had some terrible experience with another Blockbuster in my area (Read my other review about Blockbuster) But the Blockbuster ...
-- Compliment Posted by MacOSXpert on 04/20/2010

Blockbuster Express Takes Unfair Advantage of Consumers - online rental
Be very careful when renting front Blockbuster Express online...read the tiny fine print. When you reserve a film online, they ...
-- Informative Posted by PamDB on 03/18/2010

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