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Davis Vision

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20 Reviews & Complaints

Most Helpful Customer Reviews:

As a Davis Vision provider, I am frequently stuck between a rock and a hard place. Patients receive poor quality eyewear from Davis Visions's lab and horrible customer service when they complain.
Davis Vision is by far the WORST visual care plan. The do shoddy work and their customer service is useless.
Davis Vision is completely and utterly incompetent. It is extremely obvious that they do not care one bit about their customers.


Latest Reviews:

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Bait and Switch - Vision Insurance
LATHAM, NEW YORK -- Me: Why did you deny benefits? Davis It's an out of network provider Me: But, I called them because they're listed ...
-- Complaint Posted by JennyL27 on 04/01/2013

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So Slow They Are Going Backwards - Reimbursement form
LATHAM, NEW YORK -- Submitted a reimbursement form weeks ago. Called to check on status of claim. They have no record if it and recommended calling ...
-- Complaint Posted by Janeyardly on 02/06/2013

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Davis Vision - Horribly Snail's Slow Paced Service - Vision Insurance
LATHAM, NEW YORK -- Going through my eye care provider to get new replacement lenses, what a pain. They don't even know the correct co-pays of Davis ...
-- Complaint Posted by Pilot727 on 11/16/2012

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Poor quality - lab sent bad lens, then sent wrong perscrition
I am going into 6 weeks of trying to get a pair of eyeglasses. The first time they sent them to the Dr office, they had bad lens, ...
-- Complaint Posted by Ajhall556 on 09/20/2012

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Misleading Benefits - Contact Lens, Participating Providers
Davis Vision sends you a list of participating providers on your Plan Benefits Statement, but beware. Some of those providers ...
-- Complaint Posted by Jennaveive on 08/23/2012

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Skip if You Can! - Eyeglasses -- Complaint Posted by Npcosta on 07/20/2012

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Looking For My Glasses If I Could Only See - Glasses
NEW KENSINGTON, PENNSYLVANIA -- I went to the Allegheny Ophthalmology in Natrona Heights, Pa, I received my glasses in about 8 days, the frames had nicks all ...
-- Complaint Posted by Junniemendelowski on 05/05/2012

Rip Off - Glasses -- Informative Posted by Laurashortway17 on 11/08/2011

Poor Eyeglass Quality and Horrible Customer Service - Eyeglasses
As a Davis Vision provider, I am frequently stuck between a rock and a hard place. Patients receive poor quality eyewear from ...
-- Complaint Posted by Dautie960944 on 06/24/2011

3 Months and Counting - Prescription Sunglasses
Davis Vision is completely and utterly incompetent. It is extremely obvious that they do not care one bit about their customers. ...
-- Complaint Posted by Seren_Dip_Ity on 05/10/2011

Poor workmanship/service - Eyeglasses
I ordered new glasses from my opthamologist following my annual eye exam. Rather than processing my order in their lab they sent ...
-- Complaint Posted by S0000 on 12/28/2010

Must Read This - Horrible Place
LITTLE NECK, NEW YORK -- I went into Davis Vision in Little Neck and was greeted by the front desk a boy named Joe and Brenda Very kind I must say. I ...
-- Complaint Posted by Jamesp007 on 12/13/2010

Davis Vision should be shut down! - optical lab
NEW YORK -- Davis Vision is by far the WORST visual care plan. The do shoddy work and their customer service is useless. I have been waiting ...
-- Complaint Posted by Mjams on 09/15/2010

Davis Vision does not honor their guarantee of satisfaction - Prescription Eyeglasses
LATHAM, NEW YORK -- I have had the displeasure of having Davis Vision as the provider under my group health insurance for the last 5 years (approximately). ...
-- Complaint Posted by Dand1001 on 12/18/2009

Davis Vision - Rocky Point, NY - New Lows in Customer Service - Optometry
ROCKY POINT, NEW YORK -- Davis Vision - Rocky Point, NY Horrible customer service - Had 7P appt. with specific Dr. that I have used in the past ...
-- Complaint Posted by Frustrated13 on 09/29/2009

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