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Dish Network Consumer Reviews

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1116 Reviews & Complaints


Top Helpful Reviews:

  1. Service Termination/Equipment Return
  2. Top Ten List: Why Dish Network SUCKS
  3. Dish Network Is Using Deceptive Tactics To Lure Customers Into 2 Year Contracts
  4. How to resolve a consumer issue
  5. Disgusted

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What Customers Have Said About Dish Network:


Compliment Dish Network - Great Service - Compliment
LAS VEGAS, NEVADA -- I have been with dish for a while now and their service has never failed me. Great service!!!!!!
-- Posted by Whatahotmess on 04/20/2012

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How To Get Help With Dish Network - Dish Network Alarm System Service - Informative
PHILADELPHHIA, PENNSYLVANIA -- DishNetwork is not perfect but if you speak to the right person they will solve your problem rather quickly.
For rebates Deals Specials and or billing and technical problem I use this number normally a supervisor will help you 1888-669-6145 mon thru Friday 8am to 11pm Saturday 9am to 10am Sunday 10am to 6pm @ eastern time hope this helps you all. I use this number for additional credit and tech issues.
-- Posted by Antonio11 on 03/20/2012

Complaint Ridiculous charges - Satellite Television - Complaint
DENVER, COLORADO -- Overall their service was okay, it became really expensive really fast. My main complaint, is that there was some ridiculous pro-rated charge when I went to cancel.

This was not something that was adequately explained when I signed on, so I ended up having to pay $125 to cancel my service.
-- Posted by Aarjordan on 02/14/2012

Complaint LIARS - Dish - Complaint
LAKEWOOD, COLORADO -- Do not go with Dish Network. They are liars and commit fraud.
NO ONE knows what they are talking about and they all give you the run around. Your rate will go up every month and they will forge your signature!!!!!!
-- Posted by Amber04 on 02/07/2012

Complaint Keep away from Dish Network. Losing satellite very frequently. - Complaint
Nearly every day, I turn on my television just to see a notation that my satellite has lost the ability to bring me my television programs. I still have a year on this contract and am thinking about seeing a lawyer to try to get out of it. I truly hate Dish Network.
-- Posted by Fairspidle15 on 09/20/2011

Complaint Complaint - Complaint
Don't go with Dish Network. They are a bunch of liars. They tell you your service will be 24.95 a month for 12 months. After 3 months they raised my bill to 34.95 and cut the number of channels I could have. Go somewhwere else.
-- Posted by on 09/03/2011

How many days do I have to cancel? - Question
How many days do I have to cancel Dish Network because of dissatisfaction due to bad reception without being charged?
-- Posted by Melugintimothy5 on 06/22/2011

Compliment Sometimes helpful, sometimes not. - Box Fixing & Figuring out Loss of Channels - Compliment
Getting fixer people that come from Dish Network is definitely like eating a bag of jelly beans.. sometimes you get a super good one, but you can't remember the name to ask for it again. other times you end up with the icky black licorice flavor. today, our guy was super helpful.... if only he came out last year to tell us what we could do to easily fix our TV.. now we have to pay extra to get a pole in our yard to fix the channels.
-- Posted by Jonesah on 06/21/2011

Dish mover not really free - Informative
After completeing our new home we contacted Dish Network about having our service relocated to our new home, all the advertisment shows dish mover free of charge, not so fast when we called we were told there would be a $100.00 fee for the move. After much talk back and forth with the arragant service person we cancelled and servive, free I don, t think so, friendly customer service, no way. #1 in customer service, I'd hate to deal with #2.
-- Posted by Big brother on 05/20/2011

Complaint Payment increase - Complaint
HAMILTON, MONTANTA -- I ordered the 120 channel package, when I ordered it they said the price of $24.95 will not increase for one year after 4 months they now charge me $10-$15 more per month.
-- Posted by Dognanny23 on 04/04/2011

Complaint Dishnetwork is a rip off - Complaint
I had Dishnetwork over a year now on a 2 year contract. I've got the top 200 channel progam an most are sports or what I call junk channels. The ones that sucks and a lot are other language other than English which I don't understand.

I would cancel my service but would have to pay an extra 17.50 for every month of my contract + other fees and they keep rising my monthy fees and there adds on TV are all lies.
-- Posted by People81 on 03/07/2011

Complaint A pure joke! - Complaint
After being a customer of Dish Network for 6 years I finally decided to get with the program and upgrade to DVR. I was told that I would be charged $149 for it, but had I been a new customer it would be free. Then the lady proceeds to tell me that I can go on eBay and purchase one and a technician would come out and hook it up for me for $95. Seriously??? Pretty sure I will be looking into a different company. Seems as though they prefer new customers as to old ones.
-- Posted by Mom04 on 02/28/2011

Complaint Bunch of liars - Tried to get get $420 from me!! - Complaint
Worst company ever!!! When I called to inquire info they told me that I could cancel in 30 days with no cancellation fees. I am in my 28th day and they said they would CHARGE $420.00 to cancel my service. I spoke with several managers they all said the same bs. They even tried to call me dumb saying why wouldn't I read the contract before signing it. WTF!!!
-- Posted by Pissed women on 02/25/2011

Complaint Humorous - Satellite Cable - Complaint
I wish I had read these reviews before I decided to go with Dish Network. They are all right on the money. They have finally (after 2 months and 5 supervisors) admitted they tried to scam me. But only because I had factual evidence. Then they still are trying to collect a cancellation fee. This is quite possibly the worst organization in the history of business. Pay close attention to all of the reviews and DO NOT EVER GO WITH DISH NETWORK.
-- Posted by Listenclose on 11/24/2010

Complaint Greedy - cheaters - Complaint
Had channels remove to lower payment plan, instead the payment stayed the same. They lower it for one month. and the next month it went up again, they said it was a discount for removing channels, but the following month it went back to a higher payment. Did not get the channels back got the higher payment back, these people or ripping people off. they need to be stopped.
-- Posted by Babybear on 11/07/2010

Complaint Dish scam - Complaint
DISH NETWORK IS A RIP OFF ALL MY FRIENDS HAVE HAD THE SAME EXPERIENCE I HAVE WE ARE GOING TO GET TOGETHER AND GET A LAWYER TO TAKE CARE OF THIS AND WE ARE DISCONNECTING OUR SERVICES EVEN THOUGH WE SIGNED A CONTRACT. DISH NETWORK HAS BREACHED THE CONTRACT THEMSELVES. I JUST WANT EVERYONE THAT READS THIS TO STAY AWAY FROM DISH NETWORK AND THERE SIDE KICK {4DIGITALTV. COM}BECAUSE THEY CHARGE TOO. IF YOU DECIDE TO SIGN UP FOR DISH YOU {DO NOT} GET THE CHANNELS YOU ARE SUPPOSE TO.
-- Posted by Webber on 09/24/2010

Complaint Do Not Choose Dish Network - Complaint
DO NOT even think about getting DISH Network. Consider yourself warned! I have never in my life dealt with such horrible customer service. Don't be duped by the fact that at the moment they have the lowest cost, you get fewer channels for the price and you aren't even guaranteed to get the channels they promise you! The supervisor actually yelled, belittled and hung up on me!!
-- Posted by SKutz on 09/20/2010

Complaint Dish Network and Dish Internet - Internet andTV - Complaint
TEXAS -- Every time there is a cloud in the sky or a drop of rain, our Dish Network and internet service goes out. And that happens a lot in my area. I've called and told them this, but they won't take any money off bill. I would say that I am getting about one-half of the service for which I've paid.

My dial-up internet was much better (but slower) than what I have now, but, at least, I was GETTING something.
Needless to say I'm going back to dial up.
-- Posted by Dee2009 on 07/07/2010

Complaint They do noy honor their permotion - Complaint
They do not honor their permotion they raised the price from what they said it would be in their advertised permotion. I feel this is grounds for me to not honor the contract that we signed.
they should honor their permotion that I agreed to. They are not HONEST
-- Posted by Lois79 on 07/01/2010

Complaint What is wrong with local channels - Complaint
The local channels keep dropping off, sometimes twice a day, happens for about 15 minutes, sometimes longer..its getting on my nerves...It keeps saying on the screen, do not call for service we are working on the local channels. Not sure why we shouldn't call, this is getting old!
-- Posted by Madrick on 06/23/2010

Complaint Worst Service - Complete Service - Complaint
Never go for Dish Network. This is the worst company. They squeeze money from you like a mosquito taking your blood.

Especially when you are moving. They keep on taking money. They have charged me many times for moving.

-- Posted by DIWAKAR on 05/11/2010

Complaint Dish network scam scam scam - Complaint
Make a long story short don't go with Dish Network since April 2 2010 we are paying 34.99 only get like 50 channels most of them are people selling stuff we tryed to cancel it three days later cause it sucked and not worth it I thought we would have at least three to thirty days to cancel but nope these people are a scam it needs to be illegal these people are riping us off!!!!!DONT GET DISH NET WORK DONT GET DISH NET WORK SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM!!!!!!!!!!!!!!!!!!!!!!!
-- Posted by Pipi on 04/30/2010

Who needs dish - Informative
I believe I would do without TV if I had to rely on dish, overall they are the pits.
-- Posted by Tealover on 02/27/2010

Complaint No Service but I still have to pay - Sattelite Provider - Complaint
PALATINE, ILLINOIS -- I recently moved 4 blocks before the completion of a 24 month contract, Dish Network is unable to provide me with service at my new location. Apparently they can't aim the dish toward the only sattelite available. Even though they can't provide me with service, I am still required to pay them or cancel my contract and pay them a hefty fee. I am now in the postion of paying two providers, one for service and one for nothing. Beware of the contract, it is only binding on one side, mine.
-- Posted by Jaacee on 12/19/2009

Has anyone had their credit check without your permission? - TV network - Question
ENGLEWOOD, COLORADO -- I created a hoopla with a few financial pundits who have told me companies can't check your credit without your permission (implied or explicit). Dish Network, Chase, American Express, my lawyer, etc. have done this to me. I know this because I have had a credit monitoring service. I would love to hear from anyone who has had the same problem.
-- Posted by CoonCatOne on 10/16/2009

Dish it up... - Informative
Sorry, I haven't had the problems that people post. I've had a good experience.
-- Posted by Space1202 on 09/16/2009

Complaint Brazen Fraud: Scam - Complaint
Dish Network quoted 29.99/mo with no contract. They sent billing for $49/mo, $99/mo, and later $214 for a totally-fabricated contract. I cancelled their service after about 9 days because of hassling over charges and very rude customer service.

I can't figure out how Dish Network can stay in business with such brazen disregard to law and ethics. It would be good if a government agency could discover and punish the perpetrators.
-- Posted by Danielb on 04/06/2009

Complaint Dish Network Sucks! - Service - Complaint
I had to move to an apartment so I had Dish Network transferred. I didn't have "line of sight" so I couldn't have Dish Network at my apartment. They can't give me service. It is their fault.

They still charged me $150 for cancellation fee... they suck!
-- Posted by Rogernguyen2008 on 08/21/2008

Complaint Removal of satellite dish - Removal of satellite dish - Complaint
One more complaint: When you cancel (and you will!) Dish wants part of its satellite dish returned to them. Since they love to put them on roofs, hope you have a ladder. Also hope you aren't elderly or disbled. One of those ratchet type things works pretty well. I've gone back to DirecTV and they are soooo much better!!!
-- Posted by Ohsoverysickofdish on 11/28/2007

Complaint Programming - SERVICE - Complaint
OMAHA, NEBRASKA -- I am tired of the reruns that stay on for months at a time. If you must use reruns for programming why don't you recycle them or a more timely basis. For example every 30 days
-- Posted by Mtyruck on 03/09/2007

Complaint Fraud, Cheater, Thief - Complaint
GUYS, NEVER EVER go with this company. I talked to a lady from dish network on phone and I made sure 10 times that if I am not happy with the service I can return both service and equipment within 30 days. She took my credit card charged $150. She gave me one monthly charge and I was charged more. I called them no help. I ask them o take their equipment back. They said you purchased it, it's yours. Go to hell dish and you reps.
-- Posted by Sanam1 on 06/05/2006




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