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Hilton Hotels

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116 Reviews & Complaints

Company Contact Info
Contact Info: 9336 Civic Center Drive | Beverly Hills, CA 90210 | 310-278-4321 | www.hilton.com

Most Helpful Customer Reviews:

I was a faithful user of Hilton Hotels for many years. So much so that I was a Territory Sales Manager and suggested the 6 salesmen under my command use Hilton Hotels whenever they could.
On Saturday August 30, 2008 my wife and I got married.


Latest Reviews:

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Double Billed!!
ASHEVILLE, NORTH CAROLINA -- I made a prepaid reservation at the Asheville Hilton, Biltmore Park.. Daughter came down with the flu. Called a day before check ...
-- Complaint Posted by Mrteejason on 04/11/2013

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No Such Thing as a Reservation - Hotel Stay
WISCONSIN -- My wife and I recently called the Hilton gardens in Milwaukee and reserved a jacuzzi suite. When we drove the two hours for ...
-- Complaint Posted by Pjkeehnen on 02/25/2013

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Most rude employees I've ever encountered - A few night's stay at a conference
DEL MAR, CALIFORNIA -- I really have been dreading writing this review. I can, sometimes, get into the mood and write reviews that are negative, and ...
-- Complaint Posted by Piperheidseck on 10/10/2012

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Deceptive & Inept - Customer "Service"
ANCHORAGE, ALASKA -- The day before my wedding my wife and I walked in to the Hilton hotel and asked for the total cost for a one night stay. I was ...
-- Complaint Posted by Evadmc on 09/23/2012

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Valet Parking Charge -- Complaint Posted by Wilkins105 on 08/01/2012

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Ran Out of Options, Please Help
GREENBELT, MARYLAND -- Hello, I'm writing this based on an issue I am having with the hotel listed above. I made reservations on Saturday June 30 because ...
-- Complaint Posted by Soinluv83 on 07/10/2012

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Great property - Hotel -- Informative Posted by Pete.wade on 04/19/2012

DON'T EVER STAY HERE!!! - Hotel/Hospitality
LA JOLLA, CALIFORNIA -- I arrived at this hotel on Friday. We arrived at about 3:30 at which time I valeted my car and proceeded to the front desk. ...
-- Complaint Posted by Mr29handwhat72 on 12/05/2011

The so called customer service advance reservation department
POST FALLS, IDAHO -- A few weeks ago weeks ago I made a reservation with hiltons double tree hotel in dana point ca., to visit our daughter and new ...
-- Complaint Posted by Rbmbblack98 on 11/29/2011

Hilton Hotels Does Bait-And-Switch, And The CEO Doesn't Care!!!!! - Customer Service Response
MCCLEAN, VIRGINIA -- Driving East with my family this past July, 2011, to visit relatives and see the USA, a loyal customer of Hilton chain discovers ...
-- Complaint Posted by Erntrns17 on 11/03/2011

The Best Service Ive Ever Had - Front Desk / Check In -- Compliment Posted by Howardbagelman43 on 09/29/2011

Watch out for $%0 charge on your credit card!! - Hotel stay
I stayed at the Hilton Garden Inn at Lakewood NJ last night. I prepaid the room in early August, so Hilton had my money for a ...
-- Complaint Posted by Newshine4 on 09/06/2011

Not a good experence - Hotel
LINTHICUM, MARYLAND -- Not a good experience and I would not recommend this hotel. After a storm I lost power and I had to fly out the next morning. ...
-- Complaint Posted by Penny_Wolf on 08/29/2011

Hilton Customer Service Reps not empowered to do simpliest task - Hotel cancelation due to weather
After calling in this evening to cancel my hotel room in Temple, TX I was told that since the supervisor was not available they ...
-- Complaint Posted by Queen of the Road on 02/03/2011

Hilton Honors Cheated Me Out Of My Points - Hilton Honors
CARROLLTON, TEXAS -- Ok Here I go. In 2003 I had a car accident. 7 weeks later I got laid off. A few months later, I tried to redeem my points and ...
-- Complaint Posted by HiltonHonorsHater on 01/27/2011

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