Hotels.com

Never Trust Hotels.com - Hotel Booking
NEW ORLEANS, TEXAS -- They made nice marketing on the phone during the booking. And they gave me 3 rooms booking confirmation. Then send me email for ...
-- Complaint Posted by Oeremb on 04/08/2013

Mis Representation and Abusing Pre-Paid Booking
Hotels.com takes pre-paid reservations and payments for their bookings and then makes the customer wait for several days before ...
-- Complaint Posted by Dynamipm on 03/22/2013

Customer Service, What's That ?
March 2nd made a reservation through Hotels.com online while at Orlando airport. Reservation was for same day in Sikeston Mo. ...
-- Complaint Posted by Kc58sack on 03/19/2013

Bait and Switch
TUCUMCARI, NEW MEXICO -- We were two hrs. out from Tucumcari, NM March 8, '13. I went to their site on my smart phone. The listed price for LaQuita was ...
-- Complaint Posted by Jacknau on 03/09/2013

Customer Service Lied to Me About Refund for Reservation Not Listed in Our Account - Customer Service, Website,
NASHVILLE, TENNESSEE -- We booked two refundable hotels for a trip we were planning, but got a confirmation for only one of them. When we decided not ...
-- Complaint Posted by Cathleenwoods on 12/28/2012

Why Not to Mess With hotels.com - Hotel Reservation -- Complaint Posted by Azizali25 on 12/27/2012

Hotels.com False Advertisement-NO PRICE MATCH GUARANTEE
I called to make reservations with Hotels.com because that's who I usually book with. I saw the same hotel going for $62 less ...
-- Informative Posted by Emconway136 on 12/21/2012

Just wanting a check ! - Food / Guest Service
METRO AREAS ALL ACROSS AMERICA -- Hotels, Motels and Restaurants are not like they use to be ! I am sick and tired of going to those places and getting disgusting ...
-- Complaint Posted by Terranceg.007 on 12/03/2012

Hotel Had No Record of Paid Reservation - Hotel Reservation
I made a hotel reservation on Hotels.com for the first time. When I got to the hotel (a Quality Inn in Ripley West Virginia), ...
-- Complaint Posted by Lohwater on 10/07/2012

Grossly overcharged - hotel reservation -- Complaint Posted by Vtsivkin on 09/18/2012

Don't Live Up To What The Site Is Advising - Welcome Rewards Program and Price Match -- Complaint Posted by Niccole20 on 09/04/2012

Bogus Price Match guarantee
Booked 3 nights in London Hotels.com. After booking, I found a cheaper rate by 30%. I wrote to them and they first told me ...
-- Complaint Posted by Johncut00 on 08/21/2012

Rude customer service & Bait and Switch practiced by this company - attempted hotel booking
MAINE -- I tried to book a room at a hotel in Maine. I used a button on the website that did Not say 'Hotels.com'. I had a question and ...
-- Complaint Posted by Neptunesotherdaughter on 08/12/2012

They Stole My Money in a Few Seconds!!! - Hotel Reservations
MONTREAL, CALIFORNIA -- One hour ago I tried to book a hotel through the Hotels.com. Honestly speaking I have used for a long time this website for business ...
-- Complaint Posted by Tina.md.tina on 08/07/2012

Hotels.com is unreliable
TULSA, OKLAHOMA -- I made reservations for 4 rooms through Hotels.com on 3/27/12 for our trip to the Caribbean July 2 through the 12, 2012. We were ...
-- Complaint Posted by Fitness-01 on 07/27/2012