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Key Bank USA

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138 Reviews & Complaints

Company Contact Info
Contact Info: 127 Public Square, 7th Floor | Cleveland, OH 44114 | 1-800-539-2968

Most Helpful Customer Reviews:

I am retired and check my account many times online everyday. I'm lucky that I have the time to do it as most people don't.
Before you read all the replies note that several of these individuals seem to post to many of the KeyBank complaints and they all seem to have star ratings on them and follow the keybank indoctrination of saying the same thing over and over.
I found the My3cents.com Web site while searching for information about overdraft policies employed by Key Bank.


Latest Reviews:

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Settlement - School Loan Alternative Loan for Pilot School
A student pilot I know got over $100,000 in loans from Key bank to become a pilot. Pilots who start out today barely make a living. ...
-- Compliment Posted by Shaman on 12/11/2012

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Rewards - Credit Card, Saivings Account -- Complaint Posted by Goldenstate718 on 04/08/2012

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STAY AWAY FROM KEYBANK - Mortgage -- Complaint Posted by Lolly748 on 02/21/2012

Lein holder on car title - Car title
BROOKLYN, OHIO -- Been trying for 6 weeks to get a release of a lien on a car title. Asked to speak with a supervisor and was told I could not ...
-- Complaint Posted by Toreysmith77 on 01/30/2012

KeyBank Closed My Account for No Legitimate Reason - Checking Account
CLEVELAND, OHIO -- I opened an account on January 17, 2012. Two days later, the personal banker called and told me that she had to close my account ...
-- Complaint Posted by Kinglj20 on 01/20/2012

An absolutely horrible mortgage experience
CLEVELAND, OHIO -- Every week there were new forms to be signed and new documents to be provided - new hoops to jump through. They provide a website ...
-- Complaint Posted by Mabish37 on 10/16/2011

They Closed my account for no reason! Stay Away!! horrible bank!
STAY AWAY FROM KEYBANK!!! I opened up a Keybank account over a month ago, due to a good promo that they were running. Out of ...
-- Complaint Posted by Ascg on 06/11/2011

Unbelieveable Theft by Overdraft Charges - Overdraft Charges
KeyBank charged me $123.00 on a $5.00 overdraft. I opened this account and then found out that they (1) sent bills and charged ...
-- Complaint Posted by Jmyers on 05/05/2011

Loan - credit line
ANYWHERE IN THE US, IDAHO -- I wish I had read these reviews BEFORE I decided to borrow money from Key. They are horrible. They do not want to work with ...
-- Complaint Posted by Cherylh on 04/28/2011

3 overdraft fees for the same 53 cents !!!! DON'T BANK AT KEY - overdraft fee rip off
CLEVELAND, OHIO -- This is the most immoral situation I have ever encounted. I overdrafted my account by. 53cent by using my debit card. Key ...
-- Complaint Posted by Himpro45 on 04/01/2011

Overdraft Charge Nightmare
I was with another bank for four years and made the biggest mistake by trying Keybank. When you use debit cards with most banks, ...
-- Complaint Posted by Keynot4me on 03/31/2011


Not everyone is equal when it comes to receiving the iPod touch through Key Bank - iPod touch promotion for opening up a new checking account
CLEVELAND, OHIO -- I think that Key Bank has mishandled their whole iPod touch promotion. If you opened up a new checking account and complete certain ...
-- Complaint Posted by KeithGormezano on 11/10/2010

Overdraft Ripoff Scheme and Threats Made in Person on on Phone - Checking Account
$34.00 that is what this is all about. Prior to the bank closing on Saturday a deposit was made. Some bills were paid on Monday, ...
-- Complaint Posted by Hardworker15 on 11/10/2010

First Bank Experience with Key Bank=Back to the Credit Union
I am 18 years old. I opened my first checking account with Key Bank in July of 2010. It is October so it has been 3 months. ...
-- Complaint Posted by Kcouth on 10/07/2010

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