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McDonald's Corporation Consumer Reviews

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670 Reviews & Complaints


Top Helpful Reviews:

  1. To Egg or not To Egg that is the question
  2. Try Something Different
  3. Bad Service At Location But Very Good Follow Up By Corporate
  4. Angus Third Pounder
  5. Angus Bacon Cheeseburgers

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Recent Reviews:


What Customers Have Said About McDonald's:


Complaint They Suck - Complaint
WAKE FOREST, NORTH CAROLINA -- Bad service
-- Posted by Bellyweek on 04/18/2012

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Complaint Why even ask me - Complaint
Two nights in a row and the same stuff happens. I ordered McNuggets and they asked what sauce I wanted. I said BBQ. Both times I get home and look in my bag and see NO SAUCE! WHY EVEN BOTHER ASKING!
-- Posted by Aliwithani84 on 04/07/2012

Complaint Some of the Manager How They Treat Their Staff and Customers - Complaint
JONESBORO , GEORGIA -- They are very rude and ignorant. They don't ask staff if they can stay.They treat new people like dirt and are very rude to people. I have witnessed my mom want to transfer to another last nites manager needs an attitude adjustment fast with her staff. If someone doesn't do something she is very very rude to everybody last nites manager and there are three other one that need attitude adjustments too. Please talk to all of them thank you sincerely your staff.
-- Posted by Leatheabyrd on 04/06/2012

Complaint Worst Burger That I Have Had in 40 Years - Big Mac - Complaint
GRAND RAPIDS, MICHIGAN -- Big Mac used to be the best burger we could get, now it is the worst. It has no flavor or taste. Your double cheese is much better tasting. I am on SSI and always look foward to the treat of a McDonalds but not today.
-- Posted by Ninajost on 03/25/2012

Complaint Plastic - Complaint
EDGEFIELD, SOUTH CAROLINA -- I ordered a gravy biscuit and the gravy had plastic in it.
-- Posted by Cynt612 on 03/02/2012

Complaint - Complaint
SANTA ROSA, CALIFORNIA -- I went to our neighborhood Mcdonalds I spent 20 and when I was eating the burger that is on sale 2for I don't know how much they were but I mentioned to my husband this meat patty tatsed different it felt like it was pressed meat not a regular pattie I know the diffrence because we buy from Mcdonalds a lot are they useing a different meat if so it was not good
love your frys and shakes but very disapointed in these burgers
-- Posted by Randmcaro on 02/29/2012

Complaint get the special pricedid not - Complaint
VENICE, FLORIDA -- We went to McDonalds on Feb 22nd for a frappe that was to be $ 1.48 special for the small that we were getting for a long time when we got their they said that they stop the special, but it was advertise to that day and we visit McDonald 3 or 4 times a week or more we even had our friends with us and the girl was not nice at all. we still bought the Frappes but paid more money for them but we should. lucillec82@Aol. com
-- Posted by Lucillec82 on 02/25/2012

Complaint Plastic Piece In My Caramel Frappuccino - Carmel Coffee Frappuccino - Complaint
LAS VEGAS NV, NEVADA -- I went to McDonald's drive thru to get a caramel frappe. I had swallowed down something and it hit the back of my throat. I started choking. It was stuck there for a minute after 5/6 big coughs, a big piece of plastic came out it was very scary! I was at work and my patient was with me and he was all upset .
-- Posted by SUPERCAREGIVER on 02/05/2012

Complaint Fingers to handle food - Complaint
NAVARRE, FLORIDA -- I have a hard time getting food at Mcdonalds because they use their fingers to handle food. i thinks if they are handling food they need to use utensils or gloves whichever is easier. how do we know as customers that their hands are clean?
-- Posted by R.ASHER on 02/05/2012

Complaint Attitude and waited 30 min on our meal that fed four people. - Complaint
JONESBORO, LOUISIANA -- On January 2nd we ate there. The person taking our order had a very bad attitude. We ordered a meal for four people and we waited 30 minutes for our meal. This McDonals is not a fast food place. We could have went to a restaurant as long as we waited. It's always been the worst fast food place!!!! I hope something will be done soon. I told my kids not to ask to go back there until I hear they have changed.

Thanks
Robin
-- Posted by Ejosborne7082 on 01/02/2012

Complaint Cold Food - Bigmac / Fries - Complaint
OSCODA , MICHIGAN -- Went to drive-thru at 3:30 pm on Dec, 29 2011. One min drive home, the cheese was not even melted on the burger. Ice cold...
-- Posted by Wendybear8895 on 12/29/2011

Complaint Food tampering - hot coco - Complaint
EPSOM, NEW HAMPSHIRE -- My sons hot cocoa that Was not hot cocoa. The cup was filled with warm frothing milk or cream. Not a funny prank to play when there is a 4 year old drinking this item. To top it off there was a short black hair floating on top.
-- Posted by Tuzza7772 on 12/22/2011

Complaint Bad Service - Complaint
LONGVIEW, TEXAS -- Everytime I go buy sweet tea I guess they give me unsweetened because its not sweet at all. I ordered a hot chocolate, they gave me coffee with whip cream. It didn't taste good at all. I think they should make sure what there giving out before giving it to the customer. They also get orders mixed up.
-- Posted by Karina.mosko37 on 12/14/2011

Complaint Game machines and product - sugar free pancake syrup made with splenda - Complaint
HASTINGS, NEBRASKA -- Two game machines and only one works. This has been going on for over 6 months.

I would like to eat pancakes sometime but no sugar free syrup as I am diabetic.
-- Posted by Ljshay56 on 12/11/2011

Complaint Breakfast was worst meal of day - sausage mcmuffin - Complaint
KINGSVILLE, TEXAS -- At 6:35am on October 29. I convinced my wife to get mcmuffins off dollar menu. the time it took to get our food was 6 minutes n worse, the sausae mcmuffin bread was BURNED and meat was undercooked!!!!! I wasted 5 bucks!!! bought 4. and... they ddnt have cheese! horrible!!!! I'm very disappointed. now I know never to rely on Mcdonalds for breakfast. I ddnt eat! the food was that bad
-- Posted by Rgarcia558581 on 10/29/2011

Complaint Bread moldy - Complaint
PHILADELPHIA, PENNSYLVANIA -- Half way eating my sandwich, turned sandwich arould and saw a moldy spot the size of a nickle and I am 7 and half months pregnant.
-- Posted by Lharris57 on 10/17/2011

Complaint Egg shells in my egg mcmuffin - Complaint
Egg shells in my egg mcmuffin scratched my throat. Whats with this?
-- Posted by Barbd5 on 07/31/2011

Complaint Ignorant construction worker tells us to go somewhere else - Complaint
Went to the Springvalley Illinois Mcdonalds and they are doing construction the construction worker told us we couldn't park in the lot we said then well go somewhere else he told us to go ahead. Then a cook let us park in the lot. He was mad and ignorant sat and watched us the whole time we were there to eat we couldn't even finish our meal we got up and left.
-- Posted by Longmire_jennifer7 on 07/21/2011

Complaint 3 Times Forgetting To Fill Complete Order - Dressing for Salad - Complaint
3 times I've gone to this McDonalds and they charge me extra for salad dressing that I never get, so from now on I will start taking a sack full of Splenda.
-- Posted by Farley1772 on 07/11/2011

Complaint McDonald's - Complaint
The employees at McDonald's are very rude. They can't get the orders right.
-- Posted by Dclarktclark1 on 07/02/2011

Complaint Older Crew People - Workers - Complaint
They don't let older crew people work, all the hours are giving to the
younger crew. Worked there 27 years and now they cut my hours because
I make too much money. Yeah but I have the experience and loyalty that the
younger crew don't. But that don't seem to make a difference.

The bottom line is the dollar and profit. Sad, sad sad.....
-- Posted by Pepsi17979 on 06/13/2011

Complaint Raising price of Sr. Coffee at one location ...Sherman Oaks, Ca. location more then any other - Coffee - Complaint
All other L. A. McDonalds Senior Coffee is 59 cents. The Sherman Oaks McDonalds has raised it to $1.00. I understand in the big picture this is trifle, but it picks on us seniors with fixed income. I would have breakfast four times a week there, I like the coffee and the price. No more...there are other fast food chains who treat seniors a lot better.
-- Posted by Second858688 on 06/09/2011

Complaint Cross Contamination - Napkin Container On The Trash Container - Complaint
After ordering went to get napkin & was located on the trash container very unsanitary.
-- Posted by Rathbundeb627 on 06/07/2011

Complaint Fly in my tea - sweet tea - Complaint
WOODBURY COMMONS, NEW YORK -- My family and I went to Mcdonalds in woodbury commons on 11/13/2010. I had a sweet tea and shared it with my husband. we finished the sweet tea and my husband is always the one to finish off with eating the ice. he was eating the ice when he noticed one had a black something in it. so he stopped eating the ice. when we got home he let all the ice melt. when it was melted he looked and it was a FLY.
-- Posted by Tinag on 11/14/2010

Compliment Angus bacon and cheese snack wrap. - Compliment
Recently McDonald's, came out with a line of snack wraps inspired by their Angus burgers. Since the Angus burgers are pretty good I thought I would go out and try one. I got the Bacon and cheese one.

Its basically, beef, red onions, pickles, cheese, and bacon wrapped up in a tortilla. I didn't know what to expect but it turned out to be good for a 1.99 its a good snack to have when your on the go I might get two next time try the other two flavors I recommend it.
-- Posted by Wally86 on 08/21/2010

Complaint No Juice or Milk with Breakfast Meals - Breakfast Meals - Complaint
I rarely go to McDonalds for breakfast but was traveling with my son and stopped. I could not believe I was charged extra ($1.39) for an orange juice with a "breakfast meal". My son doesn't drink coffee or soda - and as a parent - even if he did - he wouldn't get soda for breakfast. McDonalds should be ashamed - $4.39 for a "meal" and then another $1.39 for juice to go with the meal.

What happened to being concerned about nutrition?
-- Posted by Syclt on 07/26/2010

Complaint Leave the smoothies to the planet - Smoothie - Complaint
NEWNAN, GEORGIA -- I tried both of the new smoothies from Mcdonald's and they suck!!! I think they took the parfait added a few more berries and blended it! Not good mcdonald's.
-- Posted by Kiminem on 07/14/2010

Complaint Workplace Harassment - Complaint
FEDERAL WAY, WASHINGTON -- McDonald's is one of the worst employers in the nation. Their management is allowed to harass and intimidate employees for no other reason than that they can. It is not considered illegal unless you are a member of a protected class, otherwise known as a minority.

Employees have no recourse other than to quit, or be fired when management tires of their little games. Job seekers beware!
-- Posted by Demmeld on 05/02/2010

Compliment I got extra toamtoes even though i asked for none!! - Compliment
Today for a fast lunch, I did the drive thru at Mcdonalds. I made my order, and asked for NO tomatoes. guess what?? I got extra tomatoes, and I did not even have to pay for them.

perhaps the car behind me ordered extra tomatoes, and their sandwich had none ......


so to say the least, way to go Mcdonalds!
-- Posted by Madconsumer on 04/19/2010

Compliment Excellence - Service - Compliment
I've eaten at the Plainfield St., Springfield, MA., store for many years. It is a predominantly Spanish neighborhood with predominantly Spanish staff. This restaurant has the nicest people working for them! Their service is quick and friendly. I compliment the Manager on running a clean restaurant with really, really nice stff.
-- Posted by Azula on 04/15/2010

Compliment Awesome sandwich - Compliment
ARLINGTON, TEXAS -- I had a fish sanddwich and a regular hamberger for lunch. they were both delicious. I am now hooked on their fish sandwich. I used Market Pantry(Target brand) tartar sauce. not bad. and I was not charged extra for any ketchup or veggies on my hamberger
-- Posted by Andbran on 08/18/2009

McDonalds... Too much??? - Informative
I have seen the movie "Super Size Me" In the extras they put McDonald's food in glass jars, they also put the same food, just not from McDonalds in a jar. The other food rotted way faster than McDonalds food. Some of their food was good for up to 2 weeks! McDonalds French fries stayed edible for more than like 2 months.

I have refused to eat Mcdonalds food, or anything from there, for a couple months, but I was wondering if their food has gotten any better, and how is their Mc'cafe mochas?
-- Posted by Cupcakeoa on 07/24/2009

Complaint Nasty - Place - Complaint
LAFAYETTE , TENNESSEE -- It was nasty smelled bad floors and tables were also very nasty flies everywhere you couldn't really eat cause of them, hair on the table food was no good service was very very slow no refills @ Macon County Lafayette TN.
-- Posted by Smelly puss on 06/27/2009

Complaint Nasty mochas - mochas - Complaint
Mochas never made the same. sometimes just taste like coffee. the employees leave out chocolate or mo whipped cream.
-- Posted by Mochagirl on 06/16/2009

Complaint BLT Sandwich - Complaint
I have a big problem here I order A BLT Bagel with lettuce and tomato why is it that when I ask for an extra tomato that they charge me for it?? When I go to Tim Hortons they never charge you for an extra tomato I believe this is outrageous !!!!! So they say well ma'am we have to charge you for an extra tomato!!!! Is that right? Are the employees told to do that??

If so are you chasing us out to give our business to Tim Hortons???????
-- Posted by Mia/cookie on 02/20/2009

Complaint Not What I Was Hoping For! - Bad Service - Complaint
SANTA CLARA, CALIFORNIA -- I walked into a Mcdonalds on a Sunday afternoon. It was the first time I had ever gone to a fast food place. My friends had been badgering me to go there. I ordered some Chicken Mcnuggets. A few hours later I hadn't eaten anything else and I felt sick. I fell to the ground and vomited. Later I had found out I had been food poisoned.

NEVER GO TO MCDONALDS!!!!!!!
-- Posted by Johnsman on 12/23/2008

Complaint Missing Items - Deluxe Breakfast - Complaint
GREENSBORO, NORTH CAROLINA -- I ordered a deluxe breakfast and, to my dismay, the sausage patty and biscuit were missing. I think they tried to make up for it by adding an extra pancake!
-- Posted by The-the on 12/11/2008

Mcdonalds Coupon Newsletter - Informative
I received a email today from McDonalds for a free southwestern chicken sandwich with a purchase of a drink. I just went and got one its a really good sandwich.

So if you subscribe to McDonalds emails you might get a coupon from them just wanted to let you guys know.
-- Posted by Wally86 on 08/22/2008

Complaint My visit to your store - Complaint
I was in a store for breakfast this morning and had the nastiest food. The hashbrown tasted as if it was sitting there for about 1 hr or longer. The bacon egg and cheese biscuit was hard and dry. The egg was more like rubber and the food was not even warm. Had I not been on my way to work I would have went back to get the money back.

I ended not eating the food due to the poor quality. And the very impersonal service will be the reason I will not go back to this store any longer.
-- Posted by Chonte6273 on 01/06/2008

Compliment Iced Coffee is a winner!! - Compliment
ARIZONA -- I don't normally eat at Mcdonalds. I hate the flat, bland hamburgers and over salted fries. But, then they introduced the iced coffee. I now find myself going to Mcdonalds a few times a month. The coffee is delicious, affordable, and you get a decent size amount.

My only suggestion is that they offer non fat milk instead of whole milk.

-- Posted by Lunaan on 10/04/2007

Compliment Foul Language - Compliment
ROCHESTER, NEW YORK -- Employees and Managers at 788 Lake Ave., Rochester NY 14613 continue to use foul language even after being told to stop. There were young children in the store.
-- Posted by Bandit756 on 06/16/2007

Complaint Cockroaches - Complaint
I went to dinner at MCD's on 6/5/007@ 9:00PM located at Canton Mall, Bayamon, PR. And wile eating at our table small cockroaches started to appear, very disgusting, they were coming in from the kids playground and the manager old us the exterminating co. was there already to take care of the situation. But helloo, in the middle of our dinner!!!!! I couldn't it anymore and we left very disappointed.
-- Posted by Ruthy on 06/06/2007

Complaint Employees Not Wearing Gloves - Complaint
CORDOVA, TENNESSEE -- It is down right nasty to see an employee hold cheese in their ungloved hand. This happen at the Mcdonalds located in Cordova, TN. They do not wear gloves. The Manager said when ask why they don't, she said TN codes does say they have to. Employees touch everything, as I am writing this review it is the spring time which mean allergies. McDonalds I know you can afford gloves.
-- Posted by Brewert on 04/04/2007

Complaint Too much bread not enough syrup - Complaint
JACKSON, MISSISSIPPI -- As much money as mcdonald's rakes in I don't know why they're being cheap with the syrup. They give 3 hotcakes and 1 pkg of syrup. I enjoy eating mcdonalds but I don't really have to have their breakfast so I won't be buying it any more. This place gets more business than any other fast food and chooses to be cheap. mcdonald's, you need to do better.
-- Posted by Mistreated100% on 02/25/2007

Complaint ICE CREAM - ICE CREAM - Complaint
17315, PENNSYLVANIA -- THE ICE CREAM MACHINE AT THE MCDONALDS IN DOVER,PA. IS CONSTANTLY BROKEN..THREE TIMES THIS MONTH I ATTEMPTED TO PURCHASE A SHAKE AND EACH TIME WAS TOLD THEY WERE NO AVAILABLE.. I HAVE WRITTEN TO THE COMPANY THREE TIMES AND STILL YESTERDAY I WAS TOLD ALL ICE CREAM PRODUCTS ARE NOT AVAILABLE
-- Posted by PAJEFF2 on 01/17/2007

Complaint No tacos - Complaint
I went to Jack In the Box last night in Pittsburg only to find out that they were out of tacos. What gives? Seeing as this is one of their main selling items, I'd expect them to have more in stock. I demand some free coupons!
-- Posted by Tofu Impact on 03/25/2006

Complaint No sundees - Complaint
CHICAGO, ILLINOIS -- I was doing some shopping with my mom at Wal-Mart the other day and we decided to go to McDonalds there. Turns out that they don't serve the $1.00 sundees. What gives? I never buy a meal without one! I thought McDonalds was more of a centralized company. This is completely bogus, people. If I want a $1.00 sundee, I expect them to have it. I don't think McDonalds is living up to their expectations.
-- Posted by The Saiya-jin Reborn on 01/10/2006

Complaint drugs - Complaint
ELPASO, TEXAS -- Watch out people the mcdonalds in Walmart on transmountian road is allowing some of there employees to bring drugs to work and if you complain they will do nothing about it and if you say something like i did you will get treated poorly and threatened.
Thank you,
A employee at this mcdonalds
-- Posted by Fruity on 12/10/2005




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