Travelocity

516 Reviews & Complaints

Company Contact Info

Contact Info: 4200 Buckingham Boulevard MD 1400 | Fort Worth, TX 76155 | 1-888-709-5983 | www.travelocity.com

Most Helpful Customer Reviews:

Be Wary Of Using 3rd Party Sites To Book Hotels

There was a mix up with a hotel reservation date in February (2 months ago) that was a simple fix. I booked a hotel. I got there and they didn't have my reservation.

Travelocity Service from an Employee

After reading many of the complaints posted on this website regarding Travelocity I am astounded and appalled by the service that Travelocity's customers have received.

I'll Never Book With Travelocity Again!

Hi fellow travelers! I am writing from Toronto, Canada.

Latest Reviews:

Travelocity Failed to Tell Me of a Connecting Flight Change Which I Could Not Make! - Travelocity.com
I booked airfare and hotel thru Travelocity. com. Frontier changed the connecting flight in Denver and notified Travelocity ...
-- Complaint Posted by Tgroda on 05/15/2013

Travelocity does NOT honor their own cancellation credit rules - Airline Credit
CALIFORNIA -- I had to cancel (or rather postpone) a flight I'd booked in April 2012 for a flight scheduled to depart May 2012. Per the emailed ...
-- Complaint Posted by Kristin875 on 05/08/2013

Do Not Book Hotels From This Company - Hotel Accomodations
My husband and I booked a room in New Orleans at Harrahs hotel. The room was supposed to be a luxury room suite with 2 queen ...
-- Complaint Posted by Nsgstud on 05/05/2013

Worst Experience Ever, Crooks and Thieves - Vacation Package
LOS ANGELES, CALIFORNIA -- My girlfriend and I tried to book a vacation package with this site but at checkout the website rejected the credit card and ...
-- Complaint Posted by Aguilar037 on 04/26/2013

Don't Pay Upfront Total Cost of Flight, Hotel, Car. - Insurance for Travel Reservations
Don't pay money upfront to companies like Travelocity, Expedia, and others. If you cancell or miss the flight, they don't ...
-- Informative Posted by Hrbdvm51 on 04/21/2013

Poor Service - Travelocity "Top Secret Hotel" Service
I booked a hotel in the Charleston SC area for one evening 4/3/13. I used Travelocity's "top secret" hotel booking process which ...
-- Complaint Posted by Nicks5030 on 04/05/2013

Horrible Service - Questions on Booking
I booked a cruise with Travelocity and the pricing was good. When I received the e-mailed confirmation, I noticed that it was ...
-- Complaint Posted by George_chin11545 on 03/24/2013

Customer Service Agents -- Informative Posted by Clarence_brooks on 03/09/2013

Don't Use Travelocity for Airline Tickets - Go Direct to the Airline! - Airline Tickets
NEW YORK -- I don't think I could outline everything that went wrong with my most recent booking with Travelocity. I have been a customer ...
-- Informative Posted by Marthasimmons on 02/27/2013

Be Careful - Air Ticket -- Complaint Posted by Ojitomx on 02/20/2013

Worst Customer Service I Experienced in my 53 years - Change of Reservation
I will never use Travelocity again! Booked a room for my son traveling from GA to FL for interview, was delayed and requested ...
-- Informative Posted by Ttaylor0218 on 02/12/2013

Not Guaranteed a Ticket Even if You Get Confirmation - Flight Booking
This is absolutely ludicrous. They never confirmed my seats with the airline so they basically can't give me what they confirmed ...
-- Complaint Posted by Mereling on 02/11/2013

Do Not Use Travelocity - Even With A Confirmation Number You Are Not Guaranteed A Room You Paid For - Hotel Rental
I will never use Travelocity again! I booked for and paid for a hotel through Travelocity at the Seattle Marriott Waterfront. ...
-- Complaint Posted by MLCraven1 on 02/07/2013

Do Not Use Travelocity-No Good - Partial Trip Cancellation
In August 2012, we booked a flight and hotel to Atlantis re a special they were running for mid-December. Their website, only ...
-- Complaint Posted by Sueshil on 01/28/2013

Travelocity Scamming Customers - Airline Tickets
TEXAS, TENNESSEE -- I had purchased tickets with this company last year September for my flight in December. After purchasing my tickets I had found ...
-- Complaint Posted by Kylec on 01/25/2013

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