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Most Helpful Customer Reviews:
I have spent nearly six hours trying to get service resored. First, they could not tell me why service was out (on December 3, 2007) but put in an order to restore - priority.
Latest Reviews:
Txu unfair to custumers trying to pay their bill - Electricity
I had a high bill I struggled to pay down. Got it paid down but still get disconnect notices for $128.00 on top of my $200.00 ...
I had a high bill I struggled to pay down. Got it paid down but still get disconnect notices for $128.00 on top of my $200.00 ...
Payment - Coustmer Service
On 28Mar2011 I received a call from TXU concerning a late bill in the amount of 13.95. This message said they were going to turn ...
On 28Mar2011 I received a call from TXU concerning a late bill in the amount of 13.95. This message said they were going to turn ...
Deposit Applied When Disconnect Notice Sent - Electric Service
This company has some very tricky ways of gathering the savings they say they offer you. I missed a scheduled payment, and suddenly ...
This company has some very tricky ways of gathering the savings they say they offer you. I missed a scheduled payment, and suddenly ...
TXU-Worst Customer Service EVER! - Payment mistake
DALLAS, TEXAS -- Just received a disconnection notice after thinking I was on a payment plan. Turns out the deferred payment plan they were nice ...
DALLAS, TEXAS -- Just received a disconnection notice after thinking I was on a payment plan. Turns out the deferred payment plan they were nice ...
Worst customer service I have ever experienced - Electric
DALLAS, TEXAS -- I have TXU energy for 2 years. I have been fighting with them for a year now regarding a bill. They have been sending me a bill ...
DALLAS, TEXAS -- I have TXU energy for 2 years. I have been fighting with them for a year now regarding a bill. They have been sending me a bill ...
TXU Energy Worse Excuse For A Company - Electricity
Yesterday I hear someone at my breaker box and go out there and it is TXU disconnecting my electricity. He said he had a work ...
Yesterday I hear someone at my breaker box and go out there and it is TXU disconnecting my electricity. He said he had a work ...
Bad Customer service - TXU Energy
I am customer of TXU Energy for quite a time, but I felt disappoint when knowing that TXU had outsource the customer service ...
I am customer of TXU Energy for quite a time, but I felt disappoint when knowing that TXU had outsource the customer service ...
Customer Service - TXU Customer Service
DALLAS, TEXAS -- On Friday, Sept. 11, my electric power was either out or was very dim. It was on in part of the home and dim in the other part ...
DALLAS, TEXAS -- On Friday, Sept. 11, my electric power was either out or was very dim. It was on in part of the home and dim in the other part ...
Refund due
I changed to another energy company in June. My last bill from TXU included $200 for early cancellation. I had no contract with ...
I changed to another energy company in June. My last bill from TXU included $200 for early cancellation. I had no contract with ...
TXU Energy HORRID - electricity provider
DALLAS, TEXAS -- TXU energy cost us hundreds of dollars by refusing to turn off the power to the rental home we moved from. While the house was ...
DALLAS, TEXAS -- TXU energy cost us hundreds of dollars by refusing to turn off the power to the rental home we moved from. While the house was ...
NEW TXU SCAM when you try to switch: BEWARE!!! - 2009 electricity provider
DALLAS, TEXAS -- June 2, 2009, I contacted TXU as I was preparing to switch to a provider with a lower rate of 10.5. At that time TXU offered ...
DALLAS, TEXAS -- June 2, 2009, I contacted TXU as I was preparing to switch to a provider with a lower rate of 10.5. At that time TXU offered ...
Customer Focused Service - Not! - Utility (Power)
DALLAS, TEXAS -- Power giant TXU apparently doesn’t think much of customer service, satisfaction, or retention. The so called “Customer Service”, ...
DALLAS, TEXAS -- Power giant TXU apparently doesn’t think much of customer service, satisfaction, or retention. The so called “Customer Service”, ...
Don't Get Fooled By Sales People - Electricity
BAYTOWN, TEXAS -- When TXY energy sales person knocked on my door, I was not interested in it at all. But, after she convinced me that I DO have ...
BAYTOWN, TEXAS -- When TXY energy sales person knocked on my door, I was not interested in it at all. But, after she convinced me that I DO have ...
False Promises - Reducing My Electric Bill
TEXAS -- I received a call from this company to lower my electric bill from reliant. I emailed the company to complain. Did not get an ...
TEXAS -- I received a call from this company to lower my electric bill from reliant. I emailed the company to complain. Did not get an ...
Never a Positive Experience with TXU
WACO, TEXAS -- My experiences with TXU have never been positive. Please note ahead of time that you will be on the phone with a script, not ...
WACO, TEXAS -- My experiences with TXU have never been positive. Please note ahead of time that you will be on the phone with a script, not ...
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