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I HAD PAID $54.19 ON OCT/09/09 ON OCT 21,2009 THEY SUSPENDED MY ACCT AND SAID THAT IT WAS NOT PAID AND THAT THE CREDIT CARD WAS FRAUDENTIY USE AT WHICH TIME THEY SAID THAT I HAD TO ERIT TO FRAUD ALERT@VIRGINMOBILEUSA.
An update about resolution of the complaint that appears below:
Following the incident described below, I wrote a letter to the COO of Virgin Mobile USA about the issue.
I recently purchased a Slider Sonic from Virgin Mobile. The following is the email correspondence.
Latest Reviews:
-- Informative Posted by Kooimanjanice on 02/06/2012
ESN# And Proof Of Purchase - Samsung 340It is extremely apparent that no one in Virgin Mobile knows how to address issues concerning exactly ho to resolve consumer ...
-- Complaint Posted by Durango Brat on 04/29/2011
Suspended Service - Cell PhoneI am very angry at the fact that, I don't have a phone, due to someone making fraudulent charges on my account by the name of ...
-- Complaint Posted by Vita6949 on 02/11/2011
Took money - Mobile PhoneOn 11/12/2010, at 2:02pm Virgin Mobile debit 63.60$, and at 2:06 pm debit another 63.60$, and at 2:10pm they also debit another ...
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Fraud -- Complaint Posted by Jones928 on 08/02/2010
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