Most Helpful Customer Reviews:
I have been a customer of vitacost for well over 2 years. When I place my orders I order with the expectation that an order will be shipped within 24hrs as indicated on their site.
As a long time customer who has been very happy with Vitacost's service in the past, I felt compelled to post this review after a recent horrific experience with the company.
I ordered some supplements via Vitacost 26/11/12.
They shipped the box with the 'wrong' order value on the dispatch details, meaning I was charged import duty, where there shouldn't have been any.
Great Experience. - Supplements
LEXINGTON, NORTH CAROLINA -- I have placed three orders over the past couple of months and could not believe how quickly they arrived. The items were large ...
Be Careful With This Store
LEXINGTON, NORTH CAROLINA -- The first time I ordered some items from this store, everything worked fine. I ordered only 3 items and everything worked perfectly. ...
My last order only partially arrived - 1 of 2 packages. The other shipment was listed as "undeliverable" in tracking and was ...
Never Again! - supplements
Today was the LAST time I'll order anything from Vitacost! I live in Panama and orders from the US are shipped to my mail forwarding ...
Poor Service Don't Bother
LAS VEGAS, NEVADA -- Declining Service
1 Yr ago 1st order arrived in poorly packed and damaged box.
6mos ago 2nd order arrived 2weeks after the ...
Buyer Beware! - "Be well box"
I've been a long time customer, and been happy until today.
They sent an email soliciting a "be well box", sort of a grab ...