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Most Helpful Customer Reviews:
I have been a customer of vitacost for well over 2 years. When I place my orders I order with the expectation that an order will be shipped within 24hrs as indicated on their site.
As a long time customer who has been very happy with Vitacost's service in the past, I felt compelled to post this review after a recent horrific experience with the company.
I ordered some supplements via Vitacost 26/11/12.
They shipped the box with the 'wrong' order value on the dispatch details, meaning I was charged import duty, where there shouldn't have been any.
Latest Reviews:
LEXINGTON, NORTH CAROLINA -- I have placed three orders over the past couple of months and could not believe how quickly they arrived. The items were large ...
HERNDON, VIRGINIA -- I have been ordering from Vitacost for over 15 years. I'm appalled at the bad reviews on this site. As with any company a ...
LEXINGTON, NORTH CAROLINA -- The first time I ordered some items from this store, everything worked fine. I ordered only 3 items and everything worked perfectly. ...
My last order only partially arrived - 1 of 2 packages. The other shipment was listed as "undeliverable" in tracking and was ...
LAS VEGAS, NEVADA -- Decided to try out this company by placing a small order--no problems. Order was shipped and received in less than one week. ...
Paid for Priority shipping but they are shipping using Global shipping (which is cheaper, slower). They also estimated a delivery ...
LEXINGTON, NORTH CAROLINA -- On 3/11/13 I placed an order for some work-out energy product from them. I called back to have this changed to once a month ...
I placed an order for some vitamins and a few boxes of tea. The first shipment arrived with the invoice stating all items ...
Today was the LAST time I'll order anything from Vitacost! I live in Panama and orders from the US are shipped to my mail forwarding ...
I purchased several dog treats and dog-related supplies such as ear and eye wash from this vendor a couple of weeks ago, and ...
LAS VEGAS, NEVADA -- Declining Service 1 Yr ago 1st order arrived in poorly packed and damaged box. 6mos ago 2nd order arrived 2weeks after the ...
I've been a long time customer, and been happy until today. They sent an email soliciting a "be well box", sort of a grab ...
LEXINGTON, NORTH CAROLINA -- As a long time customer who has been very happy with Vitacost's service in the past, I felt compelled to post this review after ...
BOCA RATON, FLORIDA -- I ordered products as I do every month. NOTE: I have been buying from them monthly for years. I ordered over $50 worth, they ...
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