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AAA - You better hope you never get hit by a AAA customer! Horrible service!!
Complaint - Auto Insurance -
Product/Service: Customer Service/Claims
As a former AAA customer my family was very saddenned by our recent dealings with them. My mother was driving my husband and I to the store when a AAA insured hopped a curb and swiped our sideview mir... |
AAA - AAA Poor Customer Service
Complaints - Consumer Products -
Product/Service: Membership Issues
AAA ( Auto Club ) is one of the worst customer service organizations you will ever work with.
I joined in July 2009 and in Nov I still could not get access to the web site. After many e-mails and v... |
AAA - INSURANCE,ROADSIDE ASSISTANCE,
Complaint - Auto Insurance -
Product/Service: ALL OF THE ABOVE
If you have ever heard of AAA anywhere in the U. S.A. stay away from this company, the gimmick of the main core is to sell you a membership/ roadside assistance for once a year and never really explai... |
AAA - AAA rates are too high
Complaints - Auto Insurance - Redding CA
Product/Service: Home insurance, auto insurance and life insurance
I switched to AAA because they offered me a bundle service discount by having Auto, Home and Life Insurance with them. One year later, they did an across-the-board rate increase on both home insuranc... |
AAA Battery Service - Premium price, but a great service.
Compliment - Auto Repair -
Product/Service: Mobile battery testing and replacement
My starter was lugging on a cold start, and I was pretty sure the battery was on its way out. After a few seconds of running, it would turn over OK, so I figured it wasn't the alternator.
Called th... |
AAA - Customer for 26 years
Complaints - Auto Insurance - PO BOX 920,Suisun City CA
Product/Service: liability claim
After 26 years of being a good customer, insuring all my cars, houses, i am looking for a new insurance company that would treat me with respect and dignity.... |
AAA - No Mercy for one mistake after 30 years of paying premiums
Complaint - Auto Insurance - San Francisco CA
Product/Service: Auto Insurance
I have been insured by AAA for over 30 years
and had a perfect record. No accidents or claims.
Recently I backed into a pole and thought I would get the dent in the car fixed. ($1500-Total cost) I ... |
AAA - Bad Customer Service at AAA Costa Mesa
Complaints - Auto Insurance - Costa Mesa CA
Product/Service: DMV help
The Costa Mesa, CA office of AAA consistently gives poor to bad service. Other offices of AAA have been helpful but this office is consistanly a "no can do" office. Today I went to them for a vihicle ... |
AAA - AAA Roadside Assistance Is USELESS
Complaint - Auto Insurance -
Product/Service: Towing / Roadside Assistance
My wife bought a AAA membership while we were living in Texas. We are now in Illinois. Last night her car broke down. Since the dealer was closed, we decided to wait until this early this morning t... |
AAA - Left Us Stranded...
Complaints - Auto Insurance -
I have been with AAA for 0ver 15 yrs, and we were on our Harley going for a cruise aound the lake then the regulator failed (Battery charging system).. So we called AAA, and because we didn't have mot... |
Triple AAA - Worst Insurance Company! Worst customer service!
Complaint - Miscellaneous - Phoenix AZ
Product/Service: Car accident
First Id like to warn anyone that has triple AAA insurance to look right away for another carrier. Ive had better customer service from a govt agency. ANd you all know how that is. I was involved in a... |
AAA - Home owners insurance ripoff
Complaints - Auto Insurance -
Product/Service: Home owners insurance
I had a really bad experience with homeowners insurance through AAA auto. I had full coverage on my home and property, including my swimming pool. When I bought the policy over the phone, they assured... |
AAA Auto Insurance - AAA Auto Insurance will not pay when its their fault
Complaint - Auto Insurance -
Product/Service: AAA Auto Insurance is HORRIBLE
AAA Auto Insurance will not reimburse my car rental fees. AAA's insured hit my car at fault, get my car repaired, sent them the car rental invoice, and they reject to pay for the rental when they alr... |
AAA - AAA Rip off
Complaints - Auto Insurance -
I have a premier account with AAA. I have had it for 9 months, my car broke down and when I finally had to use it the tow truck operator tried his damn hardest to find a legal reason not to tow. Stay ... |
AAA - Outstanding! =)
Compliment - Auto Insurance - Syracuse NY
Product/Service: Fixing my flat tire =)
Today started off kinda sucky - I got to school and found I'd left my wallet home. Had a quiz that I got some questions wrong on. And I had a flat tire.
So... I got home, charged up the phone and ... |
AAA - AAA means Awful, Arrogant, Asinine, Customer Service
Complaints - Auto Insurance - Omaha NE
Product/Service: Roadside Assistance
We had a blow out on our brand new camper, and called AAA immediately, thinking we would be saved.
The customer service agent was cold and non-empathetic from her first word. She asked my location... |
AAA - Overpriced
Complaint - Auto Insurance - Mount Pleasat SC
Product/Service: Repair on Fuel Injection
I witness the worst overpriced in my life. My friend went here because her fuel injector went bad. She is a member with AAA so she said she wold let them fix it. When I went to take her to get her car... |
AAA Self-Storage - Bad customer service
Informative - Software Companies - Woodland CA
Product/Service: Strage Facility
I rented for over 5 yrs and the previous mgmt was great. I paid 6 months at a time because the previous mgr promised a refund of unused months (but not partial months). In Aug I dropped off my trailer... |
S & J Towing and AAA - Being treated as a liar and no one will be accountable
Complaint - Miscellaneous - Pomona CA
Product/Service: Tow service
We had our vehicle towed on 9/5 to my home. when the flat bed removed the front tow chains the vehicle dropped off the tow truck. the driver denies any wrong doing, never reported the incident to the ... |
Triple AAA - Road Service AAA
Complaints - Auto Repair - Leominster MA
Product/Service: Membership In Road Service
I was on the highway and had a tire go; I placed three phone calls; each time the person said "your membership is cancelled"; you do not have a membership etc. I explained I didn't have the up to dat... |
AAA Battery Service Program - Just Curious
Informative - Miscellaneous -
Product/Service: AAA Batteries
Anybody have the pleasure of using AAA's battery program? Have any questions about it? I'm trying to figure out which way I should lean on some issues with the company and would love some feed back fr... |
AAA - Aaa agents dishonest
Complaints - Auto Insurance -
Product/Service: homeowners insurance
I had a fire at my home on May22,2009. The agent state the loss to be 20/80. Now they have deceided they don't what to honor the lost of my clothing because I had to many designer lables. My policy st... |
AAA - Worst customer service
Complaint - Auto Insurance - Chicago IL
I am not able to understand what the club does? I took membership a few months back. I thought I will save money on travel. I went to Chicago (Michigan Ave) branch to inquire about Disney Vacation pac... |
AAA Service Tech - Beware of AAA Techs
Complaints - Auto Repair -
Product/Service: Suzuki Forenza
My vehicle tail lights stayed on one night and ran down my battery. I called AAA for a jump start and the guy put the jumper cables on backwards. I tried to start my car and it blew fuses and shorted ... |
AAA Car Care-Sandhills, Columbia, SC - RIPPED OFF by AAA Car Care
Complaint - Auto Repair - Columbia SC
Product/Service: Auto Repair
Rip-off Artists/AAA Associates at this location: Chris, Drew & Vicky
The One Honest Associate in the bunch: The Actual Mechanic who serviced my vehicle.
The Problem: Had my car towed for the fi... |
AAA - AAA Is to Insurance as Vandy is to SEC
Complaints - Auto Insurance -
Product/Service: Claims
AAA is an embarrassing institution that leaves a stain on the entire insurance industry. Representatives S. D. and T. S. gave me the run around and laughed about how there was nothing I can do to get... |
AAA Emergency Road Service - AAA Emergency Road Service
Complaint - Auto Repair -
Product/Service: Emergency Road Service
I have AAA Plus and used up my 4 towing in 1 year. I knew I would have to pay an additional $30 for a road service call. I needed a tow about 30 miles to my home. The $30 is just for the service ca... |
AAA/Member Select Chicago Illinois - AAA/Member Select of Chicago are frauds and will cheat you and you will have to sue them
Complaints - Home Insurance -
Product/Service: Home Owners Insurance
Hello my name is Angela Marrs and my husband is Jason Marrs. I know you get tons of emails and sorts daily, but we have a story and need to get it out. On December 23, 2008 we lost our home to a house... |
AAA Platt's Garage - Beware of Platt's!
Complaint - Auto Repair - Wisconsin Dells
Product/Service: Car repair
We were stuck with a broken muffler in the Dell's. Platt's said they would weld it back on for $50. 200 miles later it broke again. Our mechanic showed us how Platt's had used silicon caulking instead... |
AAA - Lousy Service from A-Z
Complaints - Auto Insurance - Traverse City MI
Product/Service: Claims - Billing
Nightmare from hell and it is still not over. Had an accident in December; was so long on hold I had to call the tow company and police for help. Called to report the claim the next day. On hold forev... |
AAA Care Car Center - AAA Car Car Center
Complaint - Auto Insurance -
Product/Service: Car Care
I have had several bad experiences with the newly opend AAA Car Care Center in Mount Pleasant, SC.
A brake job priced 1/3 more then a locally owned small chain tire and brake shop. Question/compare... |
AAA - Do not but an extended warranty through AAA
Complaints - Auto Insurance -
Product/Service: aaa extended warranty
My 2004 Ford Freestar has an extended warranty from AAA. At 23,000 miles the trans went. The warranty company, after 2 weeks, decided to install a used transmission (!!!) much to my displeasure. Well ... |
AAA - Excessively Used
Complaint - Auto Insurance -
Product/Service: AAA
I just got down graded from $69 plan $40 plan FOR THE NEXT 3 YEARS... I was told I could not keep the plan I had for few years. They said " it was used excessively".
Yes, For the past 2 years I hav... |
AAA - Another late night save from AAA
Compliment - Auto Insurance -
Product/Service: Roadside Assistance
After filling my tank up at a Circle K this evening, in a car that I haven't used in over a month, and has been irregularly used for the past 9 months; I drove 85 North towards Greensboro from Charlot... |
AAA - Life In Danger-Customer Service Picks Argument
Complaint - Auto Insurance - Atlanta GA
Product/Service: Roadside Service
April 30, 2009, Heading down to FL on hwy 185, my car (SUV) decides to break down. We (me, my fiance' & 3 sweet little dogs) have to pull over on the shoulder, the car was going no further. I am a lon... |
AAA Autocare - AAA Service Centers
Complaints - Auto Repair - Virginia Beach VA
Product/Service: repair service
AAA automotive services are not affiliated with AAA. You will have no recourse with AAA if you have a problem. The AAA service center gives inflated estimates and then does not complete work but wil... |
AAA - The Worse Auto Insurance
Complaint - Auto Insurance - Irvin TX
Product/Service: Auto Insurance
Never call back for a claim. Very slow process. Called the agent MANY times never return it. Voice mail says ".... return your call within 24 hour..." This is absolutely BS! Ask the agent put the clai... |
AAA - Unreasonable charges on my cancellation of car insurance
Complaints - Auto Insurance - Irvine CA
Product/Service: Original premium car insurance
Basically I started my original premium (car insurance) from 10/12/08, and canceled it on 11/09/08 because of too much increase after my moving to another area. I deposited $500 when started my premiu... |
AAA Roadside Assistance - Impressive Service
Compliment - Auto Insurance - Orlando FL
I must admit that I was pleasantly taken aback earlier today when I utilized AAA's service for the first time.
After pumping gas at my local 7-Eleven, the car battery seemed to have died. I tried t... |
AAA - Membership Required
Complaints - Auto Insurance - MI
Product/Service: Auto/Home Insurance
After over 10 years with AAA, we are leaving. This year, I decided not to renew our membership as money was tight and we only used tow service once in 10 years (never used trip advisor). We received n... |
AAA - I Would Never Recommend...
Complaint - Auto Insurance -
I was in a motorcycle accident where someone ran a stop sign where I didn't have one that ended up totaling my bike and her 89' Cadillac. It was completely her fault. I filed my claim through AAA whic... |
AAA - Don't Call Them If There's An Emergency
Complaints - Auto Insurance - Fremont CA
Product/Service: Roadside Service
I dropped my husband yesterday to San Francisco Intl airport on his way to our native land. I was with my 2 babies, one four year old and a one year old.
Next morning we had to bring my mother in ... |
AAA - AAA Compromises Member Safety
Complaint - Auto Insurance - Boston MA
Product/Service: Roadside Service
Got back from a business trip last night around 12:15am. Got to the parking garage and found that my car wouldn't start.
Called AAA at 1am. They promised me a tow within 45 minutes and a call 5 mi... |
AAA - Suite Discount!!
Compliment - Auto Insurance - Temecula CA
Product/Service: 2009 Hotel Discount
In Late March, I was unfortunate enough to get hit by a young driver on the 111 highway. I called my Auto Insurance, AAA and in just 25 minutes, a person had come down, and determined that my car was ... |
AAA - False Quote
Complaint - Auto Insurance - MI
I thought AAA was a great insurance comp. until January when I totaled my vehicle. I signed over my title to AAA so they could pay it off and they were suppose to send me the money that was left over... |
AAA - Taking My Money
Complaints - Auto Insurance -
My husband and I moved a mile up the road and AAA raised our insurance $10.00 a month-whatever. Then we received not only about 6 copies of registration within 2 weeks, but got 2 notices of our insura... |
AAA - It's A Ripoff, Do Not Go With AAA
Complaint - Auto Insurance - Lewisville TX
Product/Service: Auto Insurance
Just to say, me and my wife are really good drivers so far:
Me: 250K miles, 9 years, no accidents, no tickets, no claims.
My wife: 130K miles, 6 years, no nothing.
1) They sign you up for a "p... |
AAA Winston Salem Car Care Center - Problem Care Not Preventative Care
Informative - Auto Repair - Winston Salem NC
I just wanted everyone to know that AAA Car Care Center in Winston Salem does NOT do preventative care to your car. They do not look to see if there are any other problems that may need to be address... |
AAA Moving Systems - Amateur Movers Professional Con Artist
Complaint - Moving/Relocation - Sun Valley CA
Product/Service: Moving
I hired AAA for a cross country moved, but once they picked up my stuff they increased the price 120% over the binding estimate we had. When I had to change it to a local move the company charged me $... |
AAA Winston Salem NC - Auto Repair... Horrible
Complaints - Auto Repair - Winston Salem NC
Product/Service: Radiator Replacement
I went back to AAA because the previous auto repair, actually I remembered later it was just an oil change and check up. So when we took my daughter's car for repair not long ago, it took a day to dia... |