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Air France - Delayed luggage is the norm
Complaint - Airlines -
If you can avoid flying air France do so.
Is it acceptable to wait for nearly 2 hours to complete a baggage drop after having checked in on line - air France think so. Having completed the baggage ... |
Air France - I regret flying with Air France
Compliment - Airlines -
I lost my luggage on transit in Paris to Dubai I filed a complain and they told me I will get my luggage the next day same time. So, I waited all day and no one bothered to call and inform me that my ... |
Air France - Lost luggage since December 19th 2009 with air France returning from Copenhagen World Summit
Informative - Airlines - BAMENDA
Product/Service: MY BIGBLACK BAG WITH ALL MY CLOTHING,SHOES, COMPUTER.SUITS AND NEWLY BOUGHT ITEM
ALL SCANNED DOCUMENTS THAT I LOST AND ALL EXPENSES INCURED SINCE THEN UP TILL DATE HAS COSTED ME A TOTAL OF THREE MILLION NINE HUNDRED AND NINETY FIVE THOUSAND FRANCS CFA THAT I AM READY TO SEND TO YO... |
Air France - Don't buy an air france ticket !
Complaints - Airlines -
Product/Service: Flights
Air France are fine if you catch the flight..
However should anything else happen forget it - I bought 2 tickets - £545 (economy plus which has full cancellation / changes rights).
Had to cance... |
Air France - Air france made us sick
Complaint - Airlines -
Product/Service: seating, horror in our treating us
MY WIFE AND I ARRIVED AT PARIS AIRPORT ON 06/14/2010 TO CATCH A FLIGHT TO WASHINGTON DC. BEFORE THE PLANE WAS READY FOR TAKE OFF, THE PILOT ANNOUNCED THAT WE HAVE A SICK PERSON ON BOARD AND ASKED IF T... |
Air France - Luggage not lost!
Compliment - Airlines -
6 years ago I traveled with Air France and on the way back home to Canada after having to spend a night in France because of Flights, the luggage was no where to be found. Air Canada told us they were... |
Air France - Hazardous travel
Complaint - Airlines - Sofia, Bulgaria
Product/Service: hostile check in by an Air France desk agent at Sofia airport
Being a heart patient and a long-term Flying blue member (2016460094)I make sure my travel agent makes a remark during each ticket reservation. So far there have not been any problems with any partner... |
Air France - Baby Gear Very High Charges
Complaints - Airlines -
I flew from Dusseldorf to CDG in November 2009 with my 18 month old son who had his own seat. We each had a checked bag under the limit and my son has a stroller and a car seat. Before I traveled to E... |
Air France - Is Air France using teenagers as unwilling guineepigs?
Complaint - Airlines -
Product/Service: Unsafe flying
There is not lots of info regarding flying an aircraft into volcano ash loaded atmosphere, yet AF decided to take the risk and fly WITHOUT giving pasanger with non-essential travel needs a chance to p... |
Air France - Denying Confirmed Reservation Paris/Rome
Complaints - Airlines -
Several years ago when in Paris, I went to the airport to take a mid morning flight to Rome arranged through Air France. The flight was showing on the departure board. It was confirmed when I bought ... |
Air France - Humiliated!
Complaint - Airlines -
I have just returned from a month-long to Paris and I decided to try Air France's new class of service - Premium Economy. When I arrived at the ticket counter to check in they kindly upgraded me to B... |
Air France - Poor customer service makes flight cancellations difficult / impossible
Complaints - Airlines -
My wife made a reservation through Expedia back in November but we had to cancel our flight at the last minute because our children were sick with pnuemonia. We knew we wouldn't recoup the cost of th... |
Air France - Air France horrors
Complaint - Airlines -
Product/Service: Lost luggage and no compensation
Is it possible to file a class action suit against an airline? How does one passenger seek compensation for a ruined trip and expenses due to their incompetence?
Air France lost luggage for an ent... |
Air France - Erroneous Information
Complaints - Airlines -
I had wanted to buy some tickets on air france's website and was getting an error so I contacted the local office. I was told that the price being quoted on the website was incorrect and given a much... |
Air France - What would you have liked to know before you made your purchase?
Complaint - Airlines -
Product/Service: Changing flight schedule due to emergency weather
I am supposed to travel by Airfance to Paris today. But due to the weather emergency in Baltimore/DC area I cannot make it to the airport. I called expecting that I will get a chance to change my trav... |
Air France - 70 Year old Disabled parent harassed, denied a requested wheelchair and left unattended at Charles De Gaulle airport.
Complaints - Airlines -
Product/Service: Rude airlines attendent
I am putting this complaint regarding the treatment meted to my parents who flew from India through Paris to Houston recently. My father has multiple health issues – amputated feet (actually he does... |
Air France - Mishandled luggage
Complaint - Airlines -
Product/Service: (dog cage),
By a non competent worker who has just dropped it while unloading the cargo out of the airplane due to a bad handling manner and or unfamiliarity with such a type of cargo which end up by a crash of ... |
Air France - The whole story of how Air France Avoids Finding your bags
Complaints - Airlines - Roissy CDG Cedex
Product/Service: baggage
January 7, 2010
To: President Delta Airlines Richard Anderson
VP Baggage Delta Airlines
Chairman Air France Jean-Cyril Spinetta
VP Baggage Air France
Wall Street Journal
Frequent Flyer Ma... |
Air France - Rude, horrible customer service, arrogent beyond belief.
Complaint - Airlines -
Product/Service: missing luggage dep.
I flew from America to Paris with Continental Airlines, landed December 30. 2009, and flew from there to Oslo with Air France the same day. Upon arrival in Oslo my bag doesn't show up, and I file a mi... |
Air France - AIR FRANCE LOST LUGGAGE AND POOR SERVICE
Complaints - Airlines -
We flew from Manchester to Bordeaux via Paris CDG on 26th December.
I was not looking forward to the flight as we had flown with Air France in the past and both times were not pleasant experiences!
... |
Air France - Luggage Nightmare - Worst Customer Service
Complaint - Airlines -
I left Los Angeles Airport on Dec 16 on Air France connecting through Paris and continuing on to Rome. When I got to Paris my connecting AF flight was cancelled due to bad whether in Paris. After stan... |
Air France - No extra bread for the Indian / Brown passenger on Air France
Complaints - Airlines - Bangalore
Product/Service: Crew and their racial discrimination
Started a new blog, inspired by an unfortunate incident on a recent Air France flight. http://proud2bebrown. blogspot.com/. A simple meal mess up inspite of it being a part of my booking got me a shoc... |
Air France - Lost luggage ordeal in Paris
Complaint - Airlines -
Product/Service: luggage service with Air France
My family flew on the 20 Dec for our dream vacation- Xmas in Paris. We got caught by the snowstorm in Amsterdam but were able to continue to Paris 21 Dec. No luggage. Filed a claim. Hear nothing. Now ... |
Air France - Non Delivery Of Baggages On Journey From Sweden To Mumbai Via Aris
Complaints - Airlines - Sweden To Bombay
Product/Service: Baggages -Suit Case ( Red Colour ) Containing Cloths And Valuables Tag No. 10205
I, L N PARIHAR, FATHER OF MR. ANUJ PARIHAR, MUMBAI MOB NO. 9819651523,TRAVELLED BY AIR FRANCE ON 21/12/2009 (AM). MISSED CONNECTING FLIGHT TO BOMBAY ON 21/12/09,DELAYED 1 DAY, REACHED BOMBAY ON 23/12/... |
Air France - Worst worst worst ever airline air france
Complaint - Airlines -
Product/Service: lost luggage
My name is anurag parihar, my brother anuj parihar has arrived India on 23 December but his luggage was missing which have important documents.... The worst air France luggage service sucks ............ |
Air France - How Air France Avoids Your Lost Baggage Inquiries Part II
Complaints - Airlines -
Product/Service: lost baggage
You won't believe this...finally got thru to AF baggage line and the English? speaking representative tells me my bags are in Paris, and will be delivered!! How does she know this? She can't say, but ... |
Air France - Appauling treatment to minors.
Informative - Airlines -
My 16 year old daughter and two other friends were travelling with Air France a few days before Christmas.
Due to bad weather, most flights were either cancelled or delayed. The girls were left at C... |
Air France - Air France customer DIS service
Complaints - Airlines -
Whoever posted the comment that Air France Customer service is the worst doesn't even scratch the surface. They are so far below the worst ever that it is hard to believe. I've tried their 800 556 90... |
Air France - Air France Baggage Rip Off
Complaint - Airlines -
Product/Service: 2nd Bag fee
I booked my sister a ticket with my sky team miles. She flew from seattle to India with two bags via Air Farce (whoops France). On her return she joined me in Scotland. Since she was stopping on her w... |
Air France - Air France is the worst
Complaints - Airlines -
I needed to travel to qatar from Colombia. at the check-in desk, for the first time in my life, the steward refused to check me in for the connecting flight saying that it is a "different company" aft... |
Air France - Sleep facilities in Charles de Gaul airport?
Question - Airlines -
I have a long 14 hour lay over at this airport. Are rooms available in airport for shower and sleeping?
Thanks... |
Air France - Treatment of customers
Complaints - Airlines -
My parents, my mother being seventy one and my father being seventy six and suffering from Parkinsons disease quite badly were booked to fly from Narita in Tokyo to Manchester England via Paris France... |
Air France - Cattle car
Complaint - Airlines - new york NY
Product/Service: flight to and from france
I travel often and realize things have changed in the flight industry. Compared to the air France of the 70's and 80's today there is zero similarities.
I took a fifgt this June to CDG Paris from M... |
Air France - Buyer beware
Complaints - Airlines -
Product/Service: Unauthorised use of my credit card
BUYER BEWARE!!!
My story from the beginning:
My partner and I are attending a much anticipated lecture in London on the 25th July, and we were looking on-line for the best flight offers on Satur... |
Air France - Never use AIR FRANCE
Complaint - Airlines -
Product/Service: flight
Ok we just missed a flight.
Our flight was at 13:50.
We were on the airport 1 hour before our flight time. And there we no one on airFrance checkin desks. so we went to airFrance office; they said c... |
Air France - Missing Toilet Seat Tissue Cover
Compliment - Airlines -
Product/Service: 2 strikes...
Not once, but twice this in the past month, Air France
made the same mistake! On Tuesday, 26 May Flight AF15320(9:50 A. M.) From Paris to Athens in the Business Class
section... there were no tissue... |
Air France - Worst customer service in whole industry - Thieves
Complaint - Airlines -
I am a very frequent flier and have been loyal to Air France for years. I reached their highest status "platinum" years ago and have maintained it since then.
I will however start booking with other... |
Air France - Very Helpful
Compliment - Airlines -
Product/Service: Customer Service
I had a concern about an upcoming flight with children, and they called me back immediately after I left a message. They worked with me and accommodated my request with a pleasant attitude. They didn'... |
Air France - A Pleasant Surprise From Air France Crew
Compliment - Airlines -
I often fly with Delta and Air France. I've had quite a high number of bad experiences with both airlines and I am glad I can share a pleasant experience for once.
I recently flew from Bangalore t... |
Air France - Air France Stole $1700 From My Husband!!
Complaints - Airlines - PA
Product/Service: Extra Baggage
My husband was recently flying from Mexico City to Budapest HU. He had an extra bag and decided to use the website to pay the excess fee. It clearly stated that it would be 2008 pesos. He used our ... |
Air France - The Polite Gangsters
Informative - Airlines -
I purchased a ticket (New York, Warsaw, Hannover, New York). I paid $800 on Expedia. The first flight was an overnight flight to Europe and I mistakenly read the arrival date as the departure date.
... |
Air France - Worst Airline
Complaints - Airlines - Bullhead City AZ
Product/Service: Baggage Service
I traveled with Airfrance from United States to India on 21st December. It was very important trip for me as I was going to India to submit my synopsis (for my PHD) and for that I purchased such an ex... |
Air France - Has anyone had problems with mileage expiration and lack of notification?
Question - Airlines - Washington DC
Product/Service: Flying Blue
I was given no advanced warning that my accumulated miles would expire, and Air France Flying Blue suddenly dumped over 50,000 miles that I had accumulated. ... |
Air France - Worst Airline Company Ever
Complaints - Airlines - Atlanta GA
Traveled to Europe. They broke my luggage and didn't deliver the broken luggage because it was Christmas. We had to go to the airport to get it ourselves and that's when we found out the bag was comp... |
Air France - First and last flights of Air France
Complaint - Airlines - ann arbor MI
Product/Service: Flight
My son and I took Air France to Europe for his graduation present. We had 4 flights on Air France. EACH flight was delayed or canceled resulting in missed connections and one night on the floor slee... |
Air France - Air France Double-Faced
Complaints - Airlines - JFK NY
Product/Service: International Flight
This is a complaint regarding flight #: 5, on the date of August 11th, 2008, departing JFK at 1AM, arriving Paris Charles de Gaulle at 2:10PM. This flight, as tardy as it was scheduled, was cancelled ... |
Air France - Air France Doesn't Answer The Phone!
Complaint - Airlines - New York NY
Product/Service: Telephone Customer Service
I am currently waiting to talk to an Air France representative on the phone to make a change to my reservation for my return flight to Paris. I have been waiting in a phone queue now for an hour (two ... |
Air France - Lost Luggage
Informative - Airlines - Paris
Product/Service: Lack Of Concern From Handling Agents
I recently arrived in london via paris to discover my bags had been left in paris. 48 Later there is no further news of the bags since they were initially located and depsite numerous calls to their b... |
Air France - Flight Cancellation
Complaint - Airlines -
I'll just post the complaint I sent to Air France:
Rio de Janeiro, 14th June 2008
Air France
Service client
TSA 60001
60035 BEAUVAIS CEDEX
Flight 9344 from Guadeloupe to Miami – 16th Ma... |
Air France - Air France Sucks
Complaints - Airlines - Delhi
Product/Service: Missing Laptop
I wish I had reviews of Air France service before I booked my family's travel to the US. My daughter found her checked in bag tampered with and taped on arrival in Delhi in November. She thought the C... |