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Delta Airlines - Example how your business is appreciated
Complaint - Airlines -
Product/Service: Changing airline tickets
I am posting my experience with Delta. I see that the world's largest airline doesn't really care about customer service. I have the unfortunate situation in which a competitor is not available for ... |
Southwest Airlines - WORST AIRLINE EVER!
Complaints - Airlines -
Product/Service: Customer Service/Airline Policy
Parents, please DO NOT book your children/college students on Southwest. They may very well get left behind one or two days because of their over booking policies. It also feels like your getting on a... |
Air New Zealand - Premiuim Economy Waste of Money
Complaint - Airlines -
Product/Service: Premium Economy class airline seat/service
I have flown Air New Zealand multiple times in the past year, in fact, I've just earned Silver status and am quickly on my way to gold status with this airline. You would think the problems regarding ... |
Cheaptripsmember.com - Untruths
Complaints - General Travel -
Product/Service: airline tickets
I was called by cheaptrips offering what I was sure was a offer "to good to be true". But, the salesman assured me that the 4 free trips were for real. I even informed him that I planned to buy 2 ti... |
Southwest Airlines - Southwest Airlines: Late Again On Long Island
Complaint - Airlines -
Product/Service: airline
Another flight again on Southwest Air, another late arrival at Long Island MacArthur Airport. I realize that this is a cheap airline, but after all the missed business appointments, and all the misse... |
Priceline.com - How slow can a refund be?
Complaints - Travel Companies/Agencies -
Product/Service: Airline ticket refund request
Almost three weeks ago, I purchased 3 airline tickets using priceline.com. with my credit card. 12 hours later, I called back to cancel one of the tickets. She said it would be done electronically in ... |
Priceline.com - Buyers Beware
Complaint - Travel Companies/Agencies -
Product/Service: airline ticket
I recently bought airline ticket through Priceline and I need to make changes on the ticket. Called the airline they told me Priceline had to handle the matter, but not to worry the ticket price was ... |
American Airlines - Refund fiasco
Complaints - Airlines -
Product/Service: Refund due to airline cancelling fight
They cancelled one leg of our flight from Buffalo to Omaha (Chicago to Omaha)Record #CYYSRJ. I called on 10/26 to find out our options speaking with Ms. Jackson, and was told I could receive a refund... |
Spirit Airlines - First Trip On Spirit!
Compliment - Airlines -
Product/Service: Airline Flight
I just returned from my first trip on Spirit Airlines, as I am a disabled senior, I cannot describe how wonderful I was treated. The crew was outstanding, plane was clean, I was helped at both ends a... |
United/Cogan Airlines - HIGHWAY ROBBERY!
Complaints - Airlines -
Product/Service: United Airlines
UNITED/Cogan Airlines are theifs..they are highway robbers!!! I flew united using their buddy pass system to save money but they charged me TWICE what I wouldve paid if I flew through the regular airl... |
Makemytrip.com - Fraud Website
Complaint - General Travel -
Product/Service: Airline booking
Please be aware of this website. Price you see on website may not be the one you get. They give misleading infomation about price. Even if you buy ticket here at a reasonable price, changing the ticke... |
Allegiant Air - Allegiant Air Fine Airline
Compliment - Airlines -
Product/Service: Airline
I have flown Allegiant several times over the past year from XNA, TUL and Springfield and have always had a very pleasant experience. Flights have been ontime, and in one instance, 30 minutes early. ... |
US Airways - No refund policy
Complaint - Airlines -
Product/Service: Airline tickets
We had to cancel our flight because my traveling companion broke his foot. Tickets from Providence to Baltimore were $150.40 each. They said we could use the tickets anywhere in the US for up to a y... |
Spirit Airlines - We like spirit
Compliment - Airlines -
Product/Service: airline
We like SPIRIT. We have flown Spirit several times over the last couple of years, directly, from Boston to Myrtle Beach. We do not check bags. There are two flights: leave at 5:45 am and return aro... |
Travelocity - Travelocity...What a.....
Complaint - Travel Companies/Agencies -
Product/Service: Airline tickets
Booked a trip to Greece with Travelocity. The flights there went fine. The return flights is where it went bad. In Athens they did not have us listed as passengers. I had to straighten this out. Trave... |
American Airlines - AA Stolen Camera from Baggage
Complaints - Airlines -
Product/Service: Airline
Flying from Denver Co. to Traverse City, Mi thur Chicago I had a camera, telephoto lens and Charger stolen from my checked bag. The thief knew just what was in there he removed the camera from the cas... |
Priceline.com - Don't deliver what they promise, but they do deliver stress
Complaint - Travel Companies/Agencies -
Product/Service: airline tickets
At the moment I'm waiting to hear what Priceline decides to do about the ticketing fiasco they generated with our recent trip to Vegas. We purchased first class tickets DTW-LAS over three weeks befo... |
Orbitz - Beware of Orbitz.com Scams
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets/ Airport Transfers
I booked airline tickets for my family of four (including two minors) from Los Angeles to Rome via Detroit. There were four flight segments (on Northwest) : Los Angeles to Detroit, Detriot to Rome, Ro... |
Travelocity - Dishonest and unreliable
Complaint - Travel Companies/Agencies - San Antonio TX
Product/Service: Airlines reservation
Even if Travelocity has the cheapest flights do not book with them, they are a bunch of crooks:
I book with them 2 tickets to Rio for the Star Princess March 18.2009.Arriving at the airport I found o... |
JetBlue - Be Careful Booking Flights Till You Find your Seat
Complaints - Airlines -
Product/Service: Airline Tickets
I recently booked a flight with Jet Blue. After paying for the seat, I was given the option of choosing my seat. I had a 2 hr commute to the airport and knew time was limited. Unlike UsAirways and oth... |
Continental Airlines - Continental Overcharged - Won't Refund
Complaint - Airlines - Houston TX
Product/Service: Airline ticket
I bought a ticket through a travel agency for Continental flights #4, IAH to LHR on 4/7/09 and return #23, DUB to IAH on 4/22/09. Due to changes made by a tour company for my Ireland tour, I was ch... |
Spirit Airlines - This is an airline for elves.
Complaints - Airlines -
Product/Service: Spirit Airlines travel
I traveled on Spirit Airlines for the first time this week. For the most part, I did not experience many of the negative issues that many other reviewers have mentioned. In fact, I found Spirit's plan... |
Delta Airlines - Horrible Customer Service
Complaint - Airlines -
Product/Service: Airline Tickets
Upon reaching the Platinum level of Delta Airlines we were given 8 free upgrades certificates. Upon trying to use the upgrades we were told they could only be used on the Y level tickets. These tick... |
British Airways - Lost Baggage
Complaints - Airlines -
Product/Service: Airlines
My baggage was delayed by BA over 3 weeks ago. Till this date I have received no compensation from them. Not even a single call expressing their apology or assuring me of the fact that I am entitled t... |
Priceline.com - No seats, no customer service, no recourse
Complaint - Travel Companies/Agencies -
Product/Service: airline tickets
I booked tickets to Istanbul last June and was assigned seats. When I went to check my tickets I was quite surprised I had no seats. According to the airline Priceline does this all the time and the... |
Delta Airlines - Avoid At All Cost
Complaints - Airlines -
Product/Service: Airline Flights
If you have another option choose another airline and pay more, because in the end you will be better off. Delta does absolutely nothing to help a customer if they have a problem with a flight/plane.... |
Delta Airlines - A moms nightmare
Complaint - Airlines -
Product/Service: airline
I sent this following letter to Delta by mail and eamils. I was thinking they would at least allow me to have my 10.00 back
I snet this lettter to Delat when I figured out that emails werent getting ... |
US Airways - Appalling Treatment & Staff-Deceitful Business
Informative - Airlines -
Product/Service: Airline
My new husband and I had an absolute nightmare experience dealing with US Airways. We left for Las Vegas for a short wedding weekend and flew out on American with NO problems...they were wonderful. Wh... |
Alitalia - Don't ever fly Alitalia if you can help it.
Complaint - Airlines -
Product/Service: Airline
I traveled on Alitalia to Italy recently and on the return trip, they lost my bags along with those of around 10 other passengers. The Aitalia agents at their "lost and found" in JFK airport in New Y... |
Priceline.com - Avoid Priceline at all Costs!
Complaints - Travel Companies/Agencies -
Product/Service: Airline tickets to Costa Rica from NY
When we booked our tickets, everything looked fine. We saw that we started out (in upstate NY) on a US Air flight. At LaGuardia Airport, were to change to a Delta flight. Once we got to LaGuardia, we ... |
Continental Airlines - Lying To Cover Unscrupulous Practice
Complaint - Airlines - Houston TX
Product/Service: Airline Services
My daughter had a very disappointing experience leaving Newark Airport on a trip back home to Atlanta. She had a ticket for a flight leaving at 7:40 A.M. She arrived and checked in her luggage at 6... |
Orbitz - I will never use Orbitz again
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets to Alaska
Nine months before a trip to Alaska myself and a group of friends purchased airline tickets through Orbitz. We booked the flight, picked seats and were excited about our trip. Someone we knoew booked... |
Expedita - Terrible Service
Complaint - Airlines -
Product/Service: Airline tickets
I attempted to book a ticket from Rio to San Paulo Brazil on Expedia. The agent booked the wrong flight. What should have been a 8:20am departure was booked as 9:40pm. It cost me $105.00 to change ... |
Travelocity - Do Not Use Travelocity
Complaints - Travel Companies/Agencies - San Antonio TX
Product/Service: Airline Tickets
I purchased two airline tickets through Travelocity on the behalf of two entertainers I had booked for an engagement. As they were not the passengers purchasing the tickets, I was required to paper t... |
American Airlines - Jewelry Stolen from Luggage Logan Airport American Airlines
Complaint - Airlines -
Product/Service: Airlines charge you to check luggage then items are stolen
On May 25th. Prior to packing for the airport we had an emergency and I was not thinking clearly. I mistakenly packed my cosmetic bag with much of my diamond jewelry. It was approx. $10,000.00 worth.... |
Northwest Airlines - Poor performance company
Complaints - Airlines -
Product/Service: airline
Where is my laptop? Gone. Where is Northwest's centralized lost and found? Doesn't exist. On my return trip, I was not in the combined Delta/NWA reservations system although I presented an electro... |
Delta Airlines - Terrible Service
Complaint - Airlines - Canton MS
Product/Service: Airline
As of July 15, 2009 when I left Jackson, MS and arrived in atlanta where we sat on the tarmac 3 hours because all the slots are full. I miss my connecting flights and the ticket agents were very rude ... |
Spirit Airlines - Worst COMPANY Overall
Complaints - Airlines -
Product/Service: Airline
Ben Baldanza
CEO
Spirit Airlines
2800 Executive Way,
Miramar, FL 33025
Dear Mr. Baldanza:
Like many others, I am an avid traveler, both for business and pleasure. Having this lifestyle has t... |
JetBlue - Lose your bags AND treat you like a criminal
Complaint - Airlines -
Product/Service: airlines
I will be brief. My trip to NY on JetBlue took a turn for the worse when JetBlue lost the luggage that had my families wedding clothes. As you could imagine this was frustrating and inconvenient. H... |
Delta Airlines - Day from hell
Complaints - Airlines -
Product/Service: airline
Our initial flight out of Cleveland was delayed by an hour and a half due to mechanical problems. This made our connecting flight impossible to catch. We were told by the check-in agent in Cleveland... |
AirTran Airways - Quite Surprised!
Compliment - Airlines -
Product/Service: Airline
Based on the reviews I read about AirTran, eapcecially about extra fees for baggage, I was not looking forward to our recent trip.
We read AirTran's policy and used luggage that fit their criteria ... |
Priceline.com - No Fellow Feeling
Complaints - Travel Companies/Agencies -
Product/Service: airline tickets
My daughter booked a flight through priceline.com. She needed to amend her flying dates because her son, my grandson, is very ill. He has had several open heart surgeries in the past few years and i... |
Orbitz - Unbelievable - try rebooking with a canceled Orbitz ticket
Complaint - Travel Companies/Agencies -
Product/Service: airline ticket rebook
I've been on the phone for a good 30 minutes, being transferred around until I'm talking to someone in a foreign country who tells me that the $750 canceled ticket I want to trade for a $189 ticket ca... |
Orbitz - Oops
Complaints - Travel Companies/Agencies - RI
Product/Service: airline ticket
I recently bought a pair of round trip tickets to costa rica. I purchased the tickets online with a credit card and no hassle. days later I checked my bank account to see that nearly $900 was missing.... |
Expedia.com - Horrible Service
Complaint - Travel Companies/Agencies -
Product/Service: Airline Ticket
Good luck talking to a representative that can actually speak English. Thank outsourcing for that one. Secondly forget trying to change a reservation. They are idiots bottom line. ... |
Delta Airlines - Beware Of Airline Overcharges For Ticket Prices Booked Through Travel Agency
Complaints - Airlines -
Product/Service: Airline Ticket
Booked roundtrip ticket online & paid with cc on line to priceline. Got to Delta to check in and was told they had my reservation but needed payment. As trip was for dying father, I had to get on th... |
Orbitz - Poor Customer Service
Complaint - Travel Companies/Agencies -
Product/Service: Airline Tickets
Just wanted to say that Orbitz has terrible customer service. Give you wrong or incomplete information and make promises that they have no intention of keeping. After getting wrong info when a date ... |
United Airlines - Worst customer serve ever
Complaints - Airlines -
Product/Service: United Airlines
June 23, 2009
Glenn Tilton
Chairman and CEO
United Airlines
77 West Wacker Dr.
Chicago, Ill 60601
Dear Mr. Tilton:
I am writing you because I have tried at least a dozen times to find som... |
Delta Airlines - Threatened by a Reservations Supervisor
Complaint - Airlines - Tampa
Product/Service: Airline Reservation
Listed below is exactly what I sent to Delta's Customer Service form online. I am waiting to see if I get any feedback.
I was on Flight _ from Houston to Atlanta prior to this flight. My father w... |
Travelocity - Bogus guarantee and travel insurance
Complaints - Travel Companies/Agencies -
Product/Service: airline/hotel/rental car reservations
My wife and I booked a trip through Travelocity last summer for a trip in October 2009. I purchased travel insurance as well. During our trip 2 different flights were cancelled, each resulting in an o... |