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Delta Airlines - Example how your business is appreciated
Complaint - Airlines -
Product/Service: Changing airline tickets
I am posting my experience with Delta. I see that the world's largest airline doesn't really care about customer service. I have the unfortunate situation in which a competitor is not available for ... |
Cheaptripsmember.com - Untruths
Complaints - General Travel -
Product/Service: airline tickets
I was called by cheaptrips offering what I was sure was a offer "to good to be true". But, the salesman assured me that the 4 free trips were for real. I even informed him that I planned to buy 2 ti... |
US Airways - No refund policy
Complaint - Airlines -
Product/Service: Airline tickets
We had to cancel our flight because my traveling companion broke his foot. Tickets from Providence to Baltimore were $150.40 each. They said we could use the tickets anywhere in the US for up to a y... |
Travelocity - Travelocity...What a.....
Complaints - Travel Companies/Agencies -
Product/Service: Airline tickets
Booked a trip to Greece with Travelocity. The flights there went fine. The return flights is where it went bad. In Athens they did not have us listed as passengers. I had to straighten this out. Trave... |
Priceline.com - Don't deliver what they promise, but they do deliver stress
Complaint - Travel Companies/Agencies -
Product/Service: airline tickets
At the moment I'm waiting to hear what Priceline decides to do about the ticketing fiasco they generated with our recent trip to Vegas. We purchased first class tickets DTW-LAS over three weeks befo... |
Orbitz - Beware of Orbitz.com Scams
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets/ Airport Transfers
I booked airline tickets for my family of four (including two minors) from Los Angeles to Rome via Detroit. There were four flight segments (on Northwest) : Los Angeles to Detroit, Detriot to Rome, Ro... |
JetBlue - Be Careful Booking Flights Till You Find your Seat
Complaint - Airlines -
Product/Service: Airline Tickets
I recently booked a flight with Jet Blue. After paying for the seat, I was given the option of choosing my seat. I had a 2 hr commute to the airport and knew time was limited. Unlike UsAirways and oth... |
Delta Airlines - Horrible Customer Service
Complaints - Airlines -
Product/Service: Airline Tickets
Upon reaching the Platinum level of Delta Airlines we were given 8 free upgrades certificates. Upon trying to use the upgrades we were told they could only be used on the Y level tickets. These tick... |
Priceline.com - No seats, no customer service, no recourse
Complaint - Travel Companies/Agencies -
Product/Service: airline tickets
I booked tickets to Istanbul last June and was assigned seats. When I went to check my tickets I was quite surprised I had no seats. According to the airline Priceline does this all the time and the... |
Priceline.com - Avoid Priceline at all Costs!
Complaints - Travel Companies/Agencies -
Product/Service: Airline tickets to Costa Rica from NY
When we booked our tickets, everything looked fine. We saw that we started out (in upstate NY) on a US Air flight. At LaGuardia Airport, were to change to a Delta flight. Once we got to LaGuardia, we ... |
Orbitz - I will never use Orbitz again
Complaint - Travel Companies/Agencies -
Product/Service: Airline Tickets to Alaska
Nine months before a trip to Alaska myself and a group of friends purchased airline tickets through Orbitz. We booked the flight, picked seats and were excited about our trip. Someone we knoew booked... |
Expedita - Terrible Service
Complaints - Airlines -
Product/Service: Airline tickets
I attempted to book a ticket from Rio to San Paulo Brazil on Expedia. The agent booked the wrong flight. What should have been a 8:20am departure was booked as 9:40pm. It cost me $105.00 to change ... |
Travelocity - Do Not Use Travelocity
Complaint - Travel Companies/Agencies - San Antonio TX
Product/Service: Airline Tickets
I purchased two airline tickets through Travelocity on the behalf of two entertainers I had booked for an engagement. As they were not the passengers purchasing the tickets, I was required to paper t... |
Priceline.com - No Fellow Feeling
Complaints - Travel Companies/Agencies -
Product/Service: airline tickets
My daughter booked a flight through priceline.com. She needed to amend her flying dates because her son, my grandson, is very ill. He has had several open heart surgeries in the past few years and i... |
Orbitz - Poor Customer Service
Complaint - Travel Companies/Agencies -
Product/Service: Airline Tickets
Just wanted to say that Orbitz has terrible customer service. Give you wrong or incomplete information and make promises that they have no intention of keeping. After getting wrong info when a date ... |
Best Travel Store - Excellent Overseas Prices, Good Service
Compliment - Travel Companies/Agencies - Monrovia
Product/Service: Airline Tickets
Found Best Travel Store while looking for some flights to Manila. I was surprised to see the prices for most dates were much lower than the ones on the "big" travel sites like Orbitz or Expedia. Got a... |
Orbitz - Lost $406 because of Orbitz
Complaint - Travel Companies/Agencies -
Product/Service: Airline tickets
My sister booked two tickets for my mother and nephew, apprx $500 cost. She paid the $27 fee to be able to change the tickets. We did need to change the tickets to 4 days earlier, and when I called... |
Priceline.com - Priceline & Priceline.com Bait & Switch on Airline Tickets
Complaints - Travel Companies/Agencies - Norwalk CT
Product/Service: Airline Tickets
On 5-7-09 I attempted to purchase 2 first class tickets thru Priceline.com and I bid what was a reasonable price for first class tickets, I had to enter in the credit card info that they would charge ... |
Delta Airlines - Multiple Delays and Excess Baggage Fees
Complaint - Airlines - Dallas TX
Product/Service: Airline Tickets and Luggage
On 14 March before we even left for our vacation on 2 April 09 our Flight Itinerary started to change on the Atlanta flight from Flight #5235 to Flight #5630. This was just the beginning of this... |
Travelocity - Travelocity Is A Ripoff
Complaints - Travel Companies/Agencies - Fayetteville AR
Product/Service: Airline Tickets
I had booked tickets in November 2008, for 3 of us to go to San Antonio to see my new grand baby. Three days prior to departure my elderly mother got sick with the flu - not wanted to expose her new ... |
Priceline.com - Refundable tickets are not refundable...
Complaint - Travel Companies/Agencies - WA
Product/Service: Airline tickets
I used priceline.com for the first (and last) time about a month ago to purchase 3 round trip tickets from Seattle to Austin, Texas for a friends wedding. At the time of the purchase, I was not certai... |
Travelocity - Travelocity and Consumer Fraud
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets
My son was on an extended trip to South America and could not get 800 numbers from Peru so he e-mailed me and asked if I would book his return ticket. He had done research and said I should contact A... |
American Airlines - Home From Iraq
Complaint - Airlines - Killeen TX
Product/Service: Airline Tickets
My youngest son had just completed his tour of duty in Iraq and was scheduled to arrive at Fort Hood Texas on March 11th 2009. My wife and I drove his truck down to Fort Hood and bought one way ticket... |
Orbitz - Lost More Than $1000 In One Day Because Of Orbitz
Complaints - Travel Companies/Agencies - Tampa FL
Product/Service: Airline Tickets
I booked 3 airline tickets with Orbitz, by their mistake they put my wife name instead of my daughter's name, to fix it they told me to cancel the trip and start another one, I did that, after they to... |
Travelocity - I'll Never Book With Travelocity Again!
Complaint - Travel Companies/Agencies - Toronto, Canada
Product/Service: Airline Tickets
Hi fellow travelers! I am writing from Toronto, Canada. Sorry about the long review, but it was necessary, in order to illustrate how INCOMPETENT, UNHELPFUL and probably even DISHONEST Travelocity cu... |
Travelocity.ca - Don't Use Travelocity... Customer Service Does Not Exist
Complaints - Travel Companies/Agencies - Montreal, QC
Product/Service: Airline Tickets
So I try and book two tickets to Miami, the WebSite hangs up, and it looks like the transaction was incomplete.
Try and call Customer Service, on hold for 30 minutes, can't stay on hold any longer(... |
MakeMyTrip.com Inc - Fraud Alert, Customer Service, Ticket Prices
Complaint - Travel Companies/Agencies - new york NY
Product/Service: Travel, Airline Tickets
Please refrain from buying airline tickets from Makemytrip.com. They lure you with lower prices and then for days keep on saying that the ticket will be issued in 1 hour and after 72 hours inform that... |
Priceline.com - Worst Service EVER
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets
I purchased airline tickets on priceline.com (I didn't bid for them) and went to check in to my flight and my flight had been cancelled and they moved me to the next day. I called Delta and they said... |
Cheaptickets.com - Worst Company Ever
Informative - Travel Companies/Agencies -
Product/Service: Airline Tickets Online
I am a reverend and am supposed to do my cousins wedding this Saturday. I bought a ticket online three weeks ago, got the confirmation and the money came off of my credit card. 4 days ago I got anothe... |
Hotwire - Woe Be the Traveler Who Presses the Wrong Key
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets
We travel quite a bit and have used Hotwire several times with good results. BUT NEVER AGAIN. If you make a mistake and IMMEDIATELY call their customer service for a correction you will have to wait u... |
Expedia.Com - Company Will Not Issue A Refund For An Improperly Booked Ticket
Informative - Travel Companies/Agencies -
Product/Service: Booking Airline Tickets
An experdia.com booking agent booked an itinerary for me from Boston to Ålesund Norway going through Reykjavik Iceland with Icelandair and then within Norway with SAS from Oslo to Aalesund.
Aside fr... |
Cheaptickets.com - Cheaptickets Is A Ripoff
Complaints - Travel Companies/Agencies - Altadena CA
Product/Service: Purchase Airline Tickets
I purchased 2 round trip tickets for relative from Cheaptickets and a mistake was made on one of the names. I called Checptickets to correct it and they kept me on line for 1:35 minutes and still did... |
Cheaptickets.com - Don't Use This Site
Complaint - Travel Companies/Agencies -
Product/Service: Airline Tickets
I booked a flight for two on 032208. I waited patiently for a confirmation email that never came. I called on 032408 to check on the status. They told me that my reservation had been cancelled and the... |
Priceline.com - No Seats, No Service, No Return Customer
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets
This was our first time using Priceline.com. Normally we use Travelocity but we thought we would give Priceline a chance.
That was our first mistake.
After making our first flight and then wa... |
Priceline.com - Airline Tickets/buyer Beware
Complaint - Travel Companies/Agencies - San Francisco CA
Product/Service: Airline Tickets
A friend suggested I use Priceline.com. I found tickets for my International flight for $779 non stop. I checked United.com website and found their price to be $813, so I purchased on Priceline.com. T... |
Travelocity - Travelocity Air Tickets
Informative - Travel Companies/Agencies - Miami FL
Product/Service: Airline Tickets
I cannot begin to express how disappointed I am in the online travel agency TRAVELOCITY. On December 5, I was planning to travel to South Korea to begin what was to be my first vacation in many years ... |
Priceline.com - Airline tickets
Complaint - Travel Companies/Agencies -
On 11/10/07 I attempted to purchase an airline ticket for my daughter who is in college in Jackson, Ms. I live in Detroit. I keyed in that she was leaving from Jackson on Nov and coming to Detroit and... |
Travelocity - Travelocity does shady business
Complaints - Travel Companies/Agencies - TX
Product/Service: Airline tickets
On 2/22/07 I purchased 2 tickets from Travelocity.com. On March 14, I called Travelocity to cancel my tickets due to passport complications. The Travelocity rep, Alex, told me that my tickets were no... |
Corona Travel - Double Charged/Refund
Complaint - Travel Companies/Agencies - Corona NY
Product/Service: Airline tickets
Corona Travel has not issued a refund for a double charge to my credit card on airfare. I first paid this company in full for airfare and hotel in August. After many requests I was finally sent an i... |
Travelocity - Do Not Use Travelocity
Complaints - Travel Companies/Agencies -
Product/Service: Airline Tickets
I am not normally one to complain but this has got to be the worst experience I have ever had with a company. I booked airfare in December 2006 for a trip in July 2007 for our family of 4. We are fl... |
Spirit Airlines - No ticket, no service, no refund
Complaint - Airlines - FL
Product/Service: Airline tickets
Spirit Airlines should never be used. On 6/28/07 I booked 2 of us on Spirit Air to fly on Dec. 22, 07 from Ft. Lauderdale to Nassau and returning Jan.2, 08 from Provenciales. On August 7th I receive a... |
Cheaptickets.com - CheapTickets are scam artists
Complaints - Travel Companies/Agencies - Dallas TX
Product/Service: RT airline tickets to Florida
Cheaptickets is a scam. I bought two RT tickets to Florida and when I read my confirmation online I realized it was wrong. When contacting them about the mistake I was yelled at and hung up on and e... |
Expedia.com - Risks of Booking Air Tickets with Expedia
Complaint - Travel Companies/Agencies -
Product/Service: Airline Tickets
Last month I booked tickets for me and my wife on Expedia for air travel later this week as follows: Continental First Class (refundable) EWR-DEN/ Frontier Coach (non-refundable) DEN-LAS / Continental... |
Orbitz - Orbitz scams travelers
Complaints - Travel Companies/Agencies -
Product/Service: airline tickets
I purchased a flight last week on Orbitz - or so I thought! When I went to pull up my itinerary today, my flight for 2 days from now, was not listed. I called customer service and the first person I... |
Priceline.com - This company screwed me
Complaint - Travel Companies/Agencies -
Product/Service: airline tickets
This company screwed me! I bought airline tickets form them, but the site told me what time the flight would leave and hat time worked for me so I bought the ticket and then once I bought it ( and th... |
Orbitz - Charged For Tickets With No Reservations!
Complaints - Travel Companies/Agencies - SCHENECTADY NY
Product/Service: Airline Tickets
On march 26th i was in the process of making online airline reservations for 2 on orbitz's site. Initially, the card was rejected because i transposed a number when entering our tele nos. It took me s... |
Orbitz - Boycott Orbitz--Save Yourself
Complaint - Travel Companies/Agencies -
Product/Service: airline tickets
I purchased air tickets from Orbitz for my family to travel from Tennessee to London, England for Spring Break, 2007. I will never, ever trust Orbitz again.
First, I was sent paper tickets, prin... |
Travelocity - Travelocity Sucks!
Complaints - Travel Companies/Agencies -
Product/Service: Airline tickets + Hotel
Travelocity is AWFUL, I will never use them again. Because of an emergency Heart Surgery of the person I was traveling to see, I needed to reschedule my travel. I had purchased travel insurance. I ... |
Travelocity - Travelocity is a criminal company
Complaint - Travel Companies/Agencies - cocoa FL
Product/Service: two domestic airline tickets
I am 52 years old and this is the most frustrating event I have ever have to deal with. Travelocity is a criminal company. In this instance, they will not recognize a written agreement that they made ... |
Delta Airlines - Airline Tickets
Informative - Airlines - Tampa FL
On December 6th, 2006 my brother in Ohio died and I needed to fly there from my home in Tampa, Florida. I went online on Travelocity to try to see what flights were available for 12/08/06, to return o... |