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Apple Computer Inc - New iMac Computers scratching CD's & DVD's !!!!!
Complaint - Computer/PCs -
Product/Service: 27" iMac i7 & similar models
I have been a Mac user for many years and generally love the machines but I must warn potential buyers of a problem they may experience. I recently received my new top of the line iMac i7 which is an... |
Apple Computer Inc - delay in the time promised
Complaints - Computer/PCs -
Product/Service: Mac pro
we were told by the customer representative that our mac pro wud reach us by 1 week from the date of ordering, we ordered it a week back, still says its gonna take long, had high hopes for the servic... |
Apple Computer Inc - Awesome Computer
Compliment - Computer/PCs -
Product/Service: 15" MacBook Pro
We have several Laptops (HP, Gateway, Toshiba, Apple) Now I know Apple computers seem to be more expensive but that is not really true because when I custom configure any PC matching hardware they com... |
Apple Computer Inc - Why do I need to pay for software converters
Complaints - Computer/PCs -
Product/Service: MP2 etc.
Just got a Cd from a mate and it will not work on my mac need to dowmload converters and pay $19.00 this happens often one would think this stuff comes for free like windows systems but no you lot are... |
Apple Computer Inc - Apple Service Bites
Complaint - Computer/PCs -
Product/Service: Apple Desktop And Laptop
Apple just wants your money they must not believe in their product because if you don't purchase the extended warranty they won't even answer your questions on how to use the ting. I purchased the 1/2... |
Apple Computer Inc - Apple Service: Where Did it Go?
Complaints - Computer/PCs -
Product/Service: Cutomer service
I purchased a Mac about one year ago and was very pleased with both the computer and the service--until this month when the service started heading south. First, there was the abhorrent "chat support"... |
Apple Computer Inc - Apple Computer~Biggest Disappointment
Complaint - Computer/PCs -
Product/Service: Desktop Apple Computer
I purchased a desktop and laptop APPLE COMPUTER 18 months ago and was laid off right after the purchase therefore not able to purchase a service contract. However, being the computer is only that "yo... |
Apple Computer Inc - The iPhone App Store
Informative - Computer/PCs -
They have done it again, they blocked yet another 2 google apps. Google voice and Google Latitude. Would you like to know why........... because they said they would confuse us.............. can you s... |
Apple Computer Inc - Amazing customer service from Apple!
Compliment - Computer/PCs -
Product/Service: iMac (2006, 20")
Well, I have a rather longish Apple story I feel needs to be shared...
My 20" iMac (early 2006 model) fell out of AppleCare warranty on May 8th. On June 1st I awakened to notice it was turned off. ... |
Apple Computer Inc - Customer service
Complaints - Computer/PCs -
Product/Service: mb pro
We purchased an mb pro for Christmas 2008. July 2009 the charger was not longer working. Called apple since we have the apple care. they said we have to make an appointment to bring the product in ... |
Apple Computer Inc - Glad I Took The Leap
Compliment - Computer/PCs -
Product/Service: iMac desktop
After several windows PC's and all the bull... I'm glad I took that leap of faith to get a Mac. It was scary into the unfamiliar, but the frustration with everything Windows led me to it, now I feel l... |
Apple Computer Inc - Was a PC, Now I am a Mac
Compliment - Computer/PCs - Elk Grove Village IL
Product/Service: MacBook
I was an owner of an HP laptop for four years. It included tons of useless programs but was faithful to me until it stopped turning on when I opened it from sleep mode. I eventually go the 'blue scree... |
Apple Computer Inc - Apple Is An Amazing Brand
Compliment - Computer/PCs -
Product/Service: Macbook
I have owned many macs. The 1st was a G4 desktop never had an issue with the 2 years of ownership. The second computer was a Powerbook G4, never had a problem. Third was a Powerbook again had a cou... |
Apple Computer Inc - OS Troubles/Bad Manufacturing
Complaints - Computer/PCs -
Product/Service: iBook G4
I have always enjoyed Macintosh computers. I'm normally stuck using Windows computers, anyway. This time, though, I actually got my hands on a Mac. I loved it. I've loved this thing from the first day... |
Apple Computer Inc - 3G iPhone
Compliment - Computer/PCs - CA
Product/Service: Phone Repair
I have used this forum for complaints several times, so it seems only fair to use it for a compliment! My new iPhone after several months stopped going to the home screen when the home button was push... |
Apple Computer Inc - Fraudulent Practices
Complaints - Computer/PCs - new york
Product/Service: Ipod
My iPod Nano, which is still under warranty, stopped working properly- i.e. the menu button stopped responding. Everything else still works correctly. I took the iPod to the genius bar and was told t... |
Apple Computer Inc - 50 Calls To Customer Support
Complaint - Computer/PCs -
I have just dealt with your customer relations representative Moustaffa who, after some 50 calls to technical support, offered and is sending me a free copy of “Leopard” when I’ve had nothing bu... |
Apple Computer Inc - Itunes won't speak directly with me about debit card theft
Informative - Computer/PCs -
Product/Service: Itunes.com
Someone got my debit card number online. My son has an itunes account linked to my card but has only used it a couple times in a year. He bought one song for 99 cents and within a weeks time someone... |
Apple Computer Inc - Lost all my music
Informative - Computer/PCs -
Product/Service: iPhone
Yesterday I went to play some music on my 3G iPhone. Nothing was there. I had one song on my phone. The day before I had well over 2000 songs. I figures it must be a software glitch. So I restarted m... |
Apple Computer Inc - The worst iPod yet? You betcha
Complaints - Computer/PCs -
Product/Service: iPod Classic
I bought an iPod classic in November, and to this day has been the worst consumer electronics I have ever had the misfortune to own.
Not only is the thing dead slow, the sound quality is equally h... |
Apple Computer Inc - Customer Support
Compliment - Computer/PCs - Burlingame CA
I recently purchased a desktop computer from Apple. My previous computer was a PC. The difference in the Customer Support is like black and white. Apple is a very organized company who trains their... |
Apple Computer Inc - Lost in Neverland - Shipment
Complaints - Computer/PCs - GA
Product/Service: Mac Book
I just recently purchased a MAC Book laptop, two IPODS and a printer. Everything was shipped and arrived expected except for the laptop. When I called FEDEX they said that Apple never shipped the la... |
Apple Computer Inc - The MacBook Pro
Compliment - Computer/PCs -
Product/Service: MacBook Pro
This is the best computer I have ever owned. Like any device, you are bound to have a problem... sooner or later. But it is by far the most stable platform, best hardware and user experience I have ev... |
Apple Computer Inc - Love the Warranty
Compliment - Computer/PCs - 07928
Product/Service: MacBook Pro
Computer had numerous defective parts, but all of the repair was free, and everything worked out perfectly. The warranty guarantees quality computers from Apple, you'll never get stuck with a lemon.... |
Apple Computer Inc - Poor Customer Relations
Complaint - Computer/PCs - West Fargo ND
Product/Service: i-Pod Touch
I have a recommendation for everyone--do not buy an Apple product ever!! My son bought an i-Pod Touch five months ago and the battery already will not charge. We contacted Apple and they had us send ... |
Apple Computer Inc - Cannot Get Help
Complaints - Computer/PCs -
Product/Service: iPod Shuffle And iTunes
I have a small problem, but it seems like it should be simple to solve.
I can purchase songs from iTunes, but I can't transfer them to my shuffle. No matter what I do. It is so frustrating.
I've... |
Apple Computer Inc - Questionable Product / Even More Questionable Customer Service
Informative - Computer/PCs -
Product/Service: iMac 20-inch, 2.4GHz Intel Core 2 Duo
I received a new iMac with Leopard 10.2 in April 08 that couldn't connect to the internet. Tech support asked me to re-install the O/S but it kept getting an unrecoverable error. The Genius bar coul... |
Apple Computer Inc - Can't Download With Sophisticated Firewalls
Complaints - Computer/PCs -
Product/Service: ITunes
The only reason I don't think this comes up more is the type of offices that have firewalls as mine generally do not permit downloading at all. I simply could not recently utilize Itunes for any downl... |
Apple Computer Inc - Assistant Manager Attitude
Complaint - Computer/PCs - Newark DE
Product/Service: Iphone 16GB
Within 4 days of Purchasing my IPHONE-16GB I realized that its speaker was sounding very static and it was passing that on to my Bose Home Theater. Please note that I tested by playing the very same s... |
Apple Computer Inc - ESata cable not available
Complaints - Computer/PCs - Englewood CO
Product/Service: eSata product availability
I recently purchased a 500gb MyBook external hard drive to store photos and other documents. The Apple store sales person convinced me eSata was the way to connect my laptop to the external hard drive... |
Apple Computer Inc - Malfunction
Complaint - Computer/PCs -
Product/Service: Ipod Classic
10 days ago, I purchased my first ipod, the 80 gig Classic. While I have been mostly pleased with listening to my music, there is a common abnormality. Some songs do not play all the way through. I es... |
Apple Computer Inc - Review of the iPhone
Informative - Computer/PCs -
Product/Service: iPhone
 I recently took the plunge and got a new iPhone from Apple/AT&T. I had been a loyal T-mobile/Sidekick user for ... |
Apple Computer Inc - Apple Dapple - No Service-Genuis Bar?
Complaint - Computer/PCs - DALY CITY CA
Product/Service: Apple Powerbook Laptop
I am unhappy with the 2400$ Apple Power Book laptop. I have had three batteries-a hard drive(now needing another and several other repairs.) I paid 2400 $ for the machine.
It is three years old and... |
Apple Computer Inc - Leopard OS Not Installed By Default
Informative - Computer/PCs - CT
Product/Service: iMac
Purchased an iMac at Apple store, came with Leopard disc. Never informed that factory installed Leopards are are not shipped as yet, but will be available in January, AFTER the holidays. No discount o... |
Apple Computer Inc - Rebate or Rip-Off
Informative - Computer/PCs - Beverly hills CA
Product/Service: HP Printer
The "free" HP printer that came with my daughter's laptop has yet to materialize. Computer and printer were purchased 3 1/2 months ago and rebate form was properly submitted the next day! Still have... |
Apple Computer Inc - Rebate on education purchase
Complaints - Computer/PCs - Broomfield CO
Product/Service: I-pod rebate
I purchased a notebook for my high schooler at apple store and was told I would get a "free" i-pod, only I had to pay for it upfront and then mail in to get the rebate. After 3 months of waiting I fi... |
Apple Computer Inc - Issues with computer, great customer service
Compliment - Computer/PCs -
Product/Service: Customer service
My son just bought a MacBook in August 07. It had an issue with the DVD player "freezing" in the middle of a movie, so we called tech support.
First of all, they speak un-accented English! This... |
Apple Computer Inc - Customer Service
Complaints - Computer/PCs - NJ
Product/Service: iMac desktop 20inch late 2006
Just wanted to post an email from Apple Customer care. We bought a brand new computer from Apple retaiil store at 10weeks the computer had many problems then the hard drive failed. With out going on... |
Apple Computer Inc - Defective computer
Informative - Computer/PCs -
Product/Service: iMac desktop 20inch late 2006
We were "sold" a fantastic superior product with 2nd to none customer service and support. What we received for our $3000 + purchase was completely different.
After 10 weeks of being in possession... |
Apple Computer Inc - Don't speak with Customer service reps
Complaints - Computer/PCs - Seattle WA
Product/Service: Returned Product
I recently returned a defective apple product through DHL (that is the company that Apple uses). Not only did DHL claim they did not receive it but apple says they did not receive it either. So I ge... |
Apple Computer Inc - Customer Support
Informative - Computer/PCs -
Product/Service: Mac
You only get 90 days of free support! You have to pay $49.00 to get support for one topic or pay $250.00 for 3 years of phone support and warrenty coverage if you've owned your computer more than 90 ... |
Apple Computer Inc - Apple put me thru the hoops!
Complaints - Computer/PCs - CA
Product/Service: Apple care
Apple makes a great computer & the Apple stores are helpful but their customer phone service sucks! One hand does not know what the other hand is doing. I called about a computer problem under warrant... |
Apple Computer Inc - False and Misleading Advertising
Informative - Computer/PCs -
Product/Service: iPhone
AT&T and Apple are not being upfront and honest to all existing AT&T customers.
A segment of existing AT&T customers that are internally classified as "Blue Accounts" have been misled regarding iPh... |
Apple Computer Inc - Windows vs Mac computers, laptops
Compliment - Computer/PCs -
Product/Service: apple mac vs microsoft windows pc
Ok I just have to put in my 3cents! My first experience with computers was back in the late 70's early 80's when my dad got the first radio shack computer TRS-80, where you had to upload from a tape ... |
Apple Computer Inc - ITunes purchases
Complaint - Computer/PCs - World Wide US
Product/Service: iTunes
ITunes service will allow you to purchase items that are already in your purchase history. In this case all but two epesodes of a sitcom were purchased - I believed I was purchaseing a season pass for... |
Apple Computer Inc - Great product
Informative - Computer/PCs - US
Product/Service: iPod Shuffle
I thought I would share my experience with my recent xmas gift, the iPod shuffle. It is the latest one that looks like a small clip. It holds 1 GB of music (about 250 songs) and is light as a feathe... |
Apple Computer Inc - Buy the Extended Warranty or Don't Buy a Mac
Complaint - Computer/PCs - US
Product/Service: IMAC
I would like to share my recent experience with Apple Computers with your organization. We saved up to buy an IMac G5 in September of 2005.
We really only had the budget for a cheaper computer, but h... |
Apple Computer Inc - IPod 60GB -- Waste of Money -- DON'T BUY!
Complaints - Computer/PCs - East Setauket NY NY
Product/Service: iPod 60GB
Purchased our fourth Apple iPod for about $400 at Best Buy in June 2006. Also purchased the Best Buy extended warranty. On Labor Day weekend, while my son was sitting next to me in the passenger sea... |
Apple Computer Inc - Online ordering made difficult
Complaint - Computer/PCs - US
Product/Service: Online ordering
My sister ordered my daughter an iPod online and this is what she had to say about the experience:
I can't believe how difficult it was ordering the thing! I should complain to Apple. I've never ha... |
Apple Computer Inc - APPLE-CARE DOESN'T CARE
Complaints - Computer/PCs - STAVANGER, NORWAY US
Product/Service: APPLE CARE- WARRANTY
I HAVE A MAC THAT HASN'T WORKED FOR FOUR MONTHS AND HAVE BEEN GETTING THE RUN AROUND FROM THE APPLE STORE IN STAVANGER , NORWAY. IT SEEMS APPLE REALLY DOESN'T CARE ABOUT APPLE CARE WARRNATIES. IT IS ... |