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BMW - Dishonest company and rude customer service
Complaint - Auto Manufacturers -
Product/Service: Certified pre-owned 2003 Z-4
I am outraged with this organization. I purchased a certified pre-owned vehicle in April 2005. I told the sales representative that I would only purchase the vehicle if I could get a warranty plan w... |
BMW Financial Services - Don't use BMW to finance or lease your car.
Complaints - Auto Manufacturers -
Product/Service: BMW Fincial Services
When I turned in my 528 in Sept after the 2-yr lease was up, I had to call BMW to get them to reduce the rate on the over-mileage.
Problem #1: They sign you up for "Paperless billing". Sounds grea... |
Crevier BMW - I will never buy another BMW again
Complaint - Miscellaneous - Santa Ana CA
Product/Service: 330 Convertible
To all considering a BMW, "DON'T" I have a 03 330 convertible with 62K miles, since 05 to present the car has been in for repairs at Crevier BMW O. C. 15 to 20 times! Repairs such as the convertible t... |
Vista BMW Coconut Creek Florida - Watch the botom line....
Informative - General Auto -
Product/Service: BMW New Car Purchases
I wanted to share a recent experience I had at the Vista BMW Dealership in Coconut Creek Florida. I went there to purchase a BMW 5 series and had done all the relevant research and was well prepared ... |
Vista BMW of Coconut Creek, FL - Beware of Vista BMW Service
Complaint - Auto Dealerships - Coconut Creek FL
Product/Service: Car Under Extended Warranty Service
I purchased a Certified Pre-Owned 545i and also purchased the extended warranty from Vista BMW. My car just had the catalytic converter go out, and so I made an appointment with Jay to have it servic... |
Bert Smith BMW - This company does NOT stand behind the cars they sale and their service dept. is worthless
Complaints - Auto Dealerships - 3800 34th Street N. St Petersburg FL
Product/Service: Automobile
I purchased a "pre-certified" Z-4 BMW from Bert Smith BMW. I have had to return this vehicle to the service dept 9 times (in just 3 months after purchase) as a result of numerous problems. They give... |
BMW - Bmw underhood fire
Informative - Auto Manufacturers -
Product/Service: 2006 BMW 325
My 2006 Bmw caught fire sitting in my driveway w/out having been driven for about 2 days. Thankfully my daughter discovered the fire after awaking at approx. 2:30 A.M. to get a glass of water. Our... |
Reliable BMW - I will NEVER ever buy another car from Reliable BMW/Reliable
Complaints - Auto Dealerships - Springfield MO
Product/Service: Promised me I was getting a better car for my type of job....Wrong
First.... this is not my first BMW. Second......... I feel screwed by this dealership. Third..... This is only my opinion. When I started looking for another BMW I knew what I wanted, but they did no... |
BMW - Run Flat Tires:Damaging & Unacceptably Rough Ride!
Complaint - Auto Manufacturers -
Product/Service: 2009 335xi with RFTs
It is with great disappointment that I write this note. Since purchasing my 335xi with great anticipation of having the greatest driving experience of my life, I have, instead, avoided driving after ... |
BMW - Bad Customer Service From BMW
Complaints - Auto Manufacturers -
Took my car in for service and this is the fourth time that it has been in for the same problem. Every time I take it in they always ask me to bring it back another day after keeping the car for a few... |
BMW - Terrible Customer Service From Service Dept at Sterling BMW Newport Beach
Complaint - Auto Manufacturers - Newport Beach CA
I took my car in for service at Sterling BMW in Newport Beach and they did absolutely nothing to help me. I purchased a brand new M6 from them and not even a year later the paint is coming off due to ... |
BMW - Windows, broken door . in case of fire! Your locked in.d
Complaints - Auto Manufacturers -
Product/Service: poor , No recall, Dangerous. NO one trust it for saftey reasons. YOUR WIFE?
My 2001 x5 has had nothing but window problems to the point that its not worth taking it on trips. My vacation is planed by the bmw repair shops on the way. I use them all the time. 5 states. They kno... |
BMW North America - Customer Relations mantra: "There's Nothing We Can Do"
Complaint - Auto Manufacturers - Woodcliff Lake NJ
Product/Service: Extended Warranty on my BMW
When I bought my BMW, I called up BMW of North America to transfer any extended warranty records to my name. BMW of NA recorded all my information and assured me that was all I needed to do.
"Are yo... |
Euro Auto Spot BMW Repair Service San Diego - BEST INDEPENDENT BMW REPAIR SHOP IN SAN DIEGO
Compliment - Auto Repair - San Diego, CA
Product/Service: BMW A/C Repair
These guys are honest and know BMW's. After they fixed the air condition on my BMW I picked it up. A few miles down the road it stopped functioning. I immediately took it back and they had to get anot... |
BMW - Squeaking sound in my car
Complaint - Auto Manufacturers - OCN Building,
Product/Service: rubber door seal issue
BMW is a premium marque car, that drivers pay for, to get good quality cars to enjoy. I was astonished lately, that my car had this terrible squeaking sound everyday that I drive now. My car is just 1... |
BMW - Bmw 635csi - only one tire available at ridiculous price ($417 each)
Complaints - Auto Manufacturers - westwood NJ
Product/Service: tries and design - only one tire was specified for this car, that is now $417 ea
I have a 1987 bmw and tried to replace the tires for the 2nd time since my ownership and found that there is only one tire that will fit the european rims that came with the car (several years ago the... |
BMW - Serious Design flow
Complaint - Auto Manufacturers -
Product/Service: BMW M3
All BMW cars have one serious design flow. Alert for people living in a place where you have enough of rain to have 9 inches of water build up on the road and your car will die!, ALERT for Florida res... |
BMW - First Gear Engaging
Complaints - Auto Manufacturers -
Product/Service: BMW G650GS MOTORCYCLE
I bought my BMW G650GS in November of 2008 and by October of 2009 I have put on 3100 miles. I have experienced a periodic 1st gear engagement problem at stop lights several times through out those mil... |
BMW motorcycle - Rebate Customer Service
Complaint - Auto Manufacturers -
Product/Service: Rebates
I purchased a 2009 BMW R1200GS Motorcycle with a rebate of 1250.00 on Sept. 30 2009. I asked if there were going to be any rebate changes and was told BMW always gives advance notice of any changes. T... |
BMW - BMW Customer Service Is Non Existent
Complaints - Auto Manufacturers -
Product/Service: BMW Autos
Unfortunately, I bought a BMW from David Aviles at Russel BMW in Baltimore, MD www.russelbmw.com and would like to educate others about my experience so that they don't have to endure what I've gone ... |
BMW - BMW Ignores Customer Complaint
Complaint - Auto Manufacturers - San Francisco CA
Product/Service: Deceptive Sales Practice And Defective Control Display
May 08 bought new 535i after trans on my 525 with 65,000mi died. The contract salesman lied about the extra $2480 service contract. We were not given a readable copy of contract. When we did get... |
BMW - Car was fun to drive but.............
Complaints - Auto Manufacturers -
Product/Service: My 3 years dealing with BMW
I just ended a 3yr. lease on a 525i. I enjoyed very much driving the car, but dealing with BMW and BMWFinancial was terrible.
I have owned and/or lease several high line cars, but never have I see... |
BMW - My expericnce with BMW
Complaint - Auto Manufacturers -
To whom it may concern, the purchase of this X3 was my first BMW. I bought it used from a dealership in Lincoln. It is in new condition however, passenger door did not open from the outside and the ... |
BMW of Sterling - BMW of Sterling Service Dept. is terrible. They've screwed me three times now.
Complaints - Warranty Services - Sterling VA
1.) I took my BMW 325i back a week after I purchased it with very loud road noise. The service manager claimed it was caused by the Bridgestone run-flat tires and that all run-flats make more noise t... |
Peake BMW - Unsatisfactory Service Experience
Complaint - Auto Repair - New Orleans LA
Product/Service: Auto Diagnostic and Service
The following report was sent to Peake BMW and BMW USA through their automatic service questionnaire email system. I gave them one business day to contact me. After they did not contact me I decided... |
Park Avenue Bmw - Great Service
Compliment - Auto Repair - Rochelle Park NJ
Product/Service: Bmw Service
I purchased a used car from a used dealership (not BMW) and I could not get any information or help from that dealership to include how much longer I had on my manufacturer warranty if any since they ... |
BMW of Sterling - BMW of Sterling Terrible Customer Service From General Manager To Sales!
Informative - Auto Manufacturers - Serling VA
Product/Service: 645 CIC
I purchased a 2005 pre-owned certified BMW 645CIC with about 8,000 miles on it. The sales person misrepresented the finance options to start with. Not sure if he was simply a lure or what, but we came... |
Savage BMW - I Actually Had A Good Experience At A Dealership!
Compliment - Auto Dealerships - ontario CA
Product/Service: BMW Service
I actually had a good experience at a car dealer! I bought a new BMW last year and these guys were so easy to work with. BMW's do cost a little more, but the service is worth it and included with the... |
BMW/Mini of Sterling - Horrible Service, Attempt At Rip-off
Complaint - Auto Repair - Sterling VA
Product/Service: Tire Change
I made an appointment for a tire change. I was given a loaner and it took the shop 3 days to change the tire. Each day I was called and told my rental would be covered. 2 months later, my rental de... |
BMW - Unreliable Car
Complaints - Auto Manufacturers -
Product/Service: 2008 BMW 335i and BMWNA Service Reps
I make will this quick. Bought 2008 BMW 335i; issues so far:
1) Both windows did not operate correctly
2) Transmission issues
3) Software Issues
4) Fuel pump failure
Eight months of owning t... |
BMW - BMW is no longer listening to their customers
Complaint - Auto Manufacturers -
Product/Service: New 5 Series or 3 Series Sedans
BMW as adopted some strange strategies for some of it's best products. Run Flat Tires are a good example... with no spare tire strategy.
Another is the crippled iDrive on the 5 series.
There are... |
BMW - Inability To Use Nokia 6120 Phone Using BMW 130i Bluetooth Hands Free
Complaints - Auto Manufacturers - Brisbane
Product/Service: Nokia Bluetooth Pairing With 135 I Sport
I recently bought a much raved about BMW 135i Sport and I must say that I was bitterly disappointed that my Nokia 6120 mobile was not compatible with the cars bluetooth technology. Although the car i... |
BMW - Half the work, and Poor Professionalism. BMW of Greenwich CT
Complaint - Auto Manufacturers - Port Chester NY
Product/Service: Collision Repair
So after 3 weeks of being without my car, I got a call this morning that my car was finally ready. Naturally I was very excited. First I went to return the rental. This took me an hour.
I made my w... |
BMW - Non-existent Roadside assistance and Customer Service that ignores you
Complaints - Auto Manufacturers - Irvine CA
Product/Service: Roadside assistance and Customer Service
I have two major complaints which are connected to each other.
I have a major complaint about "BMW Roadside Assistance” or, about its NON-EXISTENCE. On June 6th, my rear left tire on 2006 Z4, whic... |
BMW - Service at Mt. Kisco BMW
Complaint - Auto Manufacturers - Mt. Kisco NY
Product/Service: Service
The new "state of the art" facility at Mt. Kisco BMW has earned my total lack of respect. It just opened up on Kisco Ave in Mt. Kisco and has touted itself as being the "state of the art" service cen... |
Rallye BMW - BMW Service
Complaints - Auto Dealerships - Westbury NY
Product/Service: Service
Getting my BMW serviced at Rallye BMW is worse than having a tooth pulled. There are always long lines of cars waiting to get in the driveway and then finding someone to help is always nearly impossib... |
Coast BMW Nissan - Hideous Service and Out Right Deception
Informative - Miscellaneous - San Luis Obispo CA
Product/Service: 2005 Nissan Murano
From the first time we went to service to the last time 3 years later we have had nothing but horrible treatment from San Luis Obispo Nissan's Service Department. We leased for 3 years and love the c... |
Westchester BMW - Complaint about car repair service
Complaints - Miscellaneous - White Plains NY
Product/Service: 2002 525it BMW
I brought my 525iT to the dealer to have a indicator light replaced. The dealer told me I had to leave the car and that the whole light assemble had to be removed to get to the indicator light. I tho... |
BMW - Widespread transmission failure in 2000 3-series
Informative - Auto Manufacturers - MA
Product/Service: 2000 3-series Transmission
My 2000 BMW 323i with about 90K miles will no longer drive in reverse. It appears to be a transmission problem that cost about $5000 to fix. This problem is _very_ widespread but BMW refuse to take an... |
BMW - Unsatisfactions on delivery terms.
Complaints - Auto Manufacturers -
Product/Service: BMW X5
I am writing to you because I am a client of the BMW Group and I am very unsatisfied with the way I have been served by this company and it's Romania headquarters.
In March 2007 I ordered and confi... |
BMW Scam - Urgent
Complaint - General Delivery - DAKAR
Greeting in the name of our lord jesus christ. My name his bishop michael oludayo to my greatest surprise that I bishop michael oludayo can find bmw on a debious way of marketing and pr... |
BMW/Mini of Sterling, VA - BMW/Mini of Sterling Sucks!
Complaints - Auto Dealerships - Sterling VA
Product/Service: Dealer's Service Department
My brand new Mini was towed to the Sterling dealership for service, left in a "tow only" parking space, and then their service person drove the car into the garage, ruined the clutch and the dealer re... |
BMW of Bayside - BMW Service -- err... lack of!! (BMW of Bayside)
Complaint - Miscellaneous - Bayside NY
Product/Service: BMW of Bayside Complaint!!
Not only is their service advisor Alberto, unprofessional and straight out rude, but also lacks honesty and customer-service know-how.
With the exception of BMW Bayside’s very courteous and help... |
Momentum BMW Auto Body in Houston,Texas - Stay away
Complaints - Miscellaneous - houston TX
I had my BMW rear quarter panal repaired. The repaired turn out good and they said it's has a life time warranty on repair and paint. A year and a half later the paint clear coat begin to peel off on ... |
CENTURY BMW OF HUNTSVILLE, AL - RIP-OFF!
Informative - Auto Dealerships - HUNTSVILLE AL
Product/Service: CAR MAINTENANCE
CENTURY BMW OF HUNTSVILLE,AL HAS PROVEN TO SUPPORT AND USE UNETHICAL BUSINESS PRACTICES REGARDING THEIR CAR MAINTENANCE PROGRAM. I OWN A 2002 325i, WHICH I PURCHASED FROM THEM WITH 100 MILES ON IT. RE... |
BMW - The Ultimate Klunker Machine
Informative - Auto Manufacturers - US
Product/Service: 535
The Ultimate Klunker Machine
from BMW*
*Which in this case stands for “Bad Motor Works”
Yugo? Audi 5000 Turbo? Which is worse, a lemon for a car or an arrogant carmaker? How about bein... |
BMW - There needs to be a better way.
Complaint - Auto Manufacturers - Springfield MO
Product/Service: Service problems
I have had 3 BMW's and have enjoyed owning and driving them. Let me restate that. I have enjoyed them until the current BMW. I didn't know until well after the fact that my car was severely damaged wh... |
Patrick BMW, BMW North America - Patrick BMW- Sleazy Sales Practices
Complaints - Auto Dealerships - Scahumburg IL
Product/Service: New car sales
Worst car buying experience for me ever. Told me we had a deal over the phone- Had me sign over my title and fill out and sign the purchase agreement, took my certified check,let me cook, and then ca... |
Bob Howard's Crown BMW, Jeep, Buick - Customer Service
Complaint - Auto Dealerships - Tulsa OK
Product/Service: 1995 Buick Regal GS
This complaint is in regard to my white 1995 Buick Regal GS which I bought from Bob Howard's
Crown Buick in 1998 (although it wasn't Bob Howard's at the time, it was when I first
approached the dea... |
Laurel BMW - Laurel BMW Westmont Service Dept
Complaints - - Westmont US
I purchased my 740IL from Laurel, and within the past year I have received very unsatisfactory service from them. I took my car in for a brake light and they told me the housing was rusted and needed... |