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Dollar Rent A Car Systems, Inc. - Unkindly and unserious
Complaint - Car Rental - San Francisco CA
Product/Service: Car rental
After a long flight from Germany to USA we wanted to pic up at San Francisco airport at the company Dollar an with voucher prepaid-up hired car. The voucher was issued on a Midsize car which, however,... |
Enterprise Rent-A-Car - Cheaters
Complaints - Car Rental - Edison NJ
Product/Service: Car Rental
Please ever don't rent a car from Enterprise when your car is in workshop and your insurance company asked to rent from them. I have Liberty Mutual insurance. When I had an accident and my car was bei... |
Enterprise Rent-A-Car - Thank you to a top-notch employee
Compliment - Car Rental - Kelowna, BC
Product/Service: Car Rental
In September we rented an Enterprise car in YVR to travel to Kelowna, B. C. After our arrival in Kelowna we had issues with the rental car (service light kept coming on), took the car to the Enterpri... |
Budget Rent-A-Car - Never buy extra damage protection insurance from Budget
Complaints - Car Rental - Edinburgh, Scotland
Product/Service: car rental in Edinburgh, Scotland
Consumers Beware! We rented a Budget rental car in Edinburgh, Scotland and purchased extra damage protection. We were hit by a tour bus through no fault of our own and Budget has charged us the 600 B... |
Avis - Avis Budget Car Rental, LLC. Rip Off's
Complaint - Car Rental - Parissipany NJ
Product/Service: Car Rental
11-05-2009
With the holiday’s approaching I want to share my experience. Although my car rental was related to an auto accident Avis Budget Car Rental, LLC. requested my bankcard for a minimal d... |
Thrifty - Agent deceptive practices
Complaints - Car Rental - Las Vegas NV
Product/Service: Car rental
I booked a travel pkg through Expdia.com for a 7 day Las Vegas vacation. The pkg included flight, hotel and car rental. When we arrived at the Thrfty rental center at the Las Vegas airport, we had to... |
Advantage Car Rental - Extra charges
Complaint - Car Rental - Salt Lake City Airport
Product/Service: Car Rental
RR# 548769885
I rented at car through advantage car rental at Salt Lake City airport from October 14-16 2009. I had already pre-paid using hotwire, and made it very clear to the sales person that I... |
Budget Rent-A-Car - Budget Car Rental is dishonest
Complaints - Car Rental - Vancouver (Richmond) MA
Product/Service: car rental
I reserved a car online as a "deal" through WestJet Airlines. It was to be a Toyota Camry or similar and the total with insurance, taxes et al for the period required was about $285.00. When we arrive... |
Alamo - Alamo runs a scam.
Complaint - Car Rental - Omaha NE
Product/Service: Car rental via Priceline
Beware - Alamo Car Rental runs a scam through Priceline. Here is what happens: First, Alamo accepts an extremely low bid via Priceline (planning on getting money out of you in other ways). Second, ... |
Avis - Avis Stinks
Complaints - Car Rental -
Product/Service: Car Rental
I had trouble with Avis from the minute we walked in the door. I rented the car in my name for my mother in law and my wife went in to pick it up for her. They wanted $55 to let her drive and would no... |
Fox Rent A Car - Vacation starts off on the wrong foot
Informative - Car Rental - San Francisco CA
Product/Service: Car Rental
I had taken my 4 month old twin grandkids and the rest of my family to California for my sister to see. So there was a total of 8 of us. When I rented the van online, I specifically paid for a Toyota... |
Budget Rent-A-Car - How to win against Budget in Dublin Ireland
Complaints - Car Rental - Dublin
Product/Service: Car rental scam
I won against the BUDGET rent a Car of Ireland, they capitulated before the case got to the court.
Zoltan v Budget of Ireland 1:0, Hello Ann Marie!!!
If you are a tourist from the USA, do not ev... |
Budget Rent-A-Car - Budget Rent a Car sucks!!!!
Complaint - Car Rental -
Product/Service: Car rental
Save your money and rent some where else. Budget has to be the worst company I have had to do business with, and it will be the absolute last time.
I reserved a car on line for ALBUQUERQUE, ... |
Enterprise Rent-A-Car - Decline Prepaid gas
Complaints - Car Rental - staten island NY
Product/Service: Car rental
If given the option decline the prepaid gas. I accepted and forgot bringing the car back with half a tank of gas. They will not refund on gas so you get hit twice for it.... |
National Car Rental - National international scam
Complaint - Car Rental - st. louis MO
Product/Service: car rental in Spain
I reserved car rental through National/Atesa for my vacation in Spain for 272 EU. Upon coming home I discovered that invoice I got was for 378 EU. Explanation was that this is for insurance. It was ne... |
Alamo - Poor service in Hawaii
Complaints - Car Rental -
Product/Service: car rental
We had a similar experience to some of those mentioned below. After making a "reservation" we arrived at the rural Hilo, Hawaii airport to find Alamo had rented all the cars out because a cruise ship ... |
Thrifty frankfurt - Thrifty and Dollar rent a car is a scam
Complaint - Car Rental -
Product/Service: Car rental
The Thriffy and Dollar rent a car at FRA airport do not accept insurance privded by Credit Cards and charge extra 15 Euro or 20 Euro for insturance in addition to 1,200 and 600 Euro deposit. The only ... |
Europcar - Europcar Is One of the Most Dishonest and Incompetent Companies I Have Ever Come Across
Complaints - Car Rental -
Product/Service: Car Rental
I want to report the horrifying experience I had with Europcar in Portugal during the month of September. On June 16th, I booked a reserve of a compact car with automatic gear for the period 15th Sep... |
Abco Car Rental - Beware of Abco
Complaint - Car Rental - Krakow
Product/Service: Car rental
We booked low-cost car hire with Abco in Krakow, Poland. The quality of the car was good, but they ran a con trick where they ask you to meet them at a petrol station to return the car at the end and ... |
Hotwire, Inc - Hotwire...ouch!
Complaints - Travel Companies/Agencies -
Product/Service: Car rental verbiage - debt card / credit card
I recently used your site to complete a car rental using a debit card. The verbiage on the site as I started to book the car under the heading "KNOW BEFORE YOU GO" was as follows:
The rental agency ... |
Dollar Rent A Car Systems, Inc. - Long Wait
Complaint - Car Rental - Las Vegas NV
Product/Service: Car rental
Dollar
Bad experience with Dollar at Las Vegas Airport. Stood in line for hour and 45 minutes waiting to rent compact car. Counter understaffed and after complaints were told that Dollar manageme... |
Avis - Dano Rent a car-Avis in Managua-stay clear!!
Complaints - Car Rental - Managua
Product/Service: Car rental
Here is an Avis story that happened to us in Managua, Nicaragua. We rented a car in Managua for a month from Avis. We were advised to take full coverage on the rental as the roads in Nicaragua are b... |
AUTORENT SIA - Autorent SIA Scam
Complaint - Car Rental - Riga
Product/Service: Car rental Riga
This summer I tried to rent a car in Riga, LaTVia. Selected Autorent SIA, (www.rentalcar. lv) a company listed on the airports website. After booking and paying in advance around 430 euros all seems f... |
Auto Europe - Use Auto Europe and it will cost you dearly
Complaints - Car Rental - Portland ME
Product/Service: Internet Car Rental
Don't be fooled by Auto Europe internet ads with the great call in special price. I have rented numerous cars in the UK from the US and this is the worst experience ever. I was promised that the pri... |
Fox Rent A Car, Las Vegas - Bad Experience With Fox
Complaint - Car Rental - Las Vegas NV
Product/Service: Car Rental
I made a reservation with Fox Car Rental, Las Vegas through a rent a car web site. I paid for the daily insurance through the site. The company was extremely difficult to find. There were no signs in ... |
Dollar Rent A Car Systems, Inc. - Should be Called Rent-A-Wreck at Piarco Trinidad and Tobago
Complaints - Car Rental - Piarco Airport, Trinidad and Tobago
Product/Service: Sub Compact car rental
October 2009, I rented a subcompact from Dollar at their location at Piarco International Airport in Trinidad and Tobago. I made the reservation online and all was well till I arrived to pick up the ... |
Advantage Rental Car - What Custome Service? Should Be Called "Do It Yourself Rental Car"
Complaint - Car Rental - San Antonio TX
Product/Service: Car Rental In San Antonio Texas
I knew I got a bad feeling about this company when I saw the rental shuttle in the rain, and he stopped and opened up the door and I looked at him and there he sat. He watched me climb up the wet sli... |
Hertz - Theft of my GPS on the Rental Return Property by employee
Complaints - Car Rental - san antonio TX
Product/Service: car rental in San Antonio Texas
I turned in a rental car to Advantage who is owned by Hertz rental car in San Antonio Texas. It was 8:52 in the morning and when I arrived all I saw was a sign that said "Park Here" and a trailer. I... |
Thrifty - Thrifty Car Rental Vancouver Canada
Complaint - Car Rental -
Product/Service: Car Rental
Car Rental is becoming a real pain. You must ask about everything at the time of hiring, or you will get burned. For example, I booked a rental for a mid-size car at Vancouver Airport (Canada). On arr... |
Auto Europe - Never Use Auto Europe
Complaints - Car Rental - Portland ME
Product/Service: Car Rental
First off, I should say I've rented a car more than 50 times in 10 different countries. I tried Auto Europe a year ago, and it is almost unbelievable how bad it was. Things like the wrong car happen,... |
Enterprise Rent-A-Car - BEWARE!
Complaint - Car Rental - MI
Product/Service: Car rental
I thought by making a reservation online, that they would honor my selections. Not so. Without really explaining the coverage and not explaining that my specific selections in my online reservation,... |
Avis - Avis Frankfurt Scam Artists - Stay Clear!!!!
Complaints - Car Rental -
Product/Service: Car Rental
Avis Germany (Frankfurt) is scamming US renters at the price of $660 for a small cratch (under 1 inch) by just charging it to your credit card and producing phony estimates. Stay clear of them!! Figh... |
Prestige car rental - Unsafe
Complaint - Car Rental - New York NY
Product/Service: car rental
Ford 500 rented in Manhattan from Prestige Car Rental (www.prestigecarrental.com) through Kayak was high mileage (>50K), poorly serviced (oil light came on early in the trip), and equipped with unsafe... |
Thrifty - Thrifty Car Rental Deceptive Practices
Complaints - Car Rental - Orlando FL
Product/Service: Car rental insurance fees!!
I was a walk up rental customer having the ability to choose many other car rental options at Orlando Airport Site. I chose Thrifty.
I told the agent I was looking for an economical car for a two da... |
Enterprise Rent-A-Car - Excellent service
Compliment - Car Rental - Montreal, Qc
Product/Service: Car rental
I rent very frequently from the Enterprise location at Decarie Ave. in Montreal. I am amazed at the excellent service I receive every time. From the time they pick me up to the time they drop me off a... |
Enterprise Rent-A-Car - After sales service
Complaints - Car Rental - Dun Laorghaire, Ireland
Product/Service: Car rental
I had an accident in an Enterprise vehicle in Ireland. The service I received in getting a new vehicle and completing the paperwork was excellent. Unfortunately I left my copy of the original rental... |
Avis - Beware of systematic Ripoff
Complaint - Car Rental - Fort Lauderdale FL
Product/Service: Car Rental
Beware of returning your rental car at Avis without waiting for a receipt. I was renting from Avis weekly and every time I didn't wait for my receipt and relied on the electronic receipt, my return m... |
Alamo - The Old Our Gas is Cheaper Scam
Complaints - Car Rental - Dulles International Airport DC
Product/Service: Car Rental
Although I prepaid our car rental through Priceline Alamo offered to refill the tank at the going rate of $2.52 per gallon in Washington, DC two weeks ago. I asked specifically if they just added what... |
Fox Rent A Car - Fox Rent A Car - San Diego - Bait and switch
Complaint - Car Rental - San Diego CA
Product/Service: Car Rental
I rented a Jeep from Fox Rent A Car in San Diego, at the location near the airport. I was excited to get a car from them, as they are one of the only car rental agencies you can rent a Jeep from. I re... |
Budget Rent-A-Car - Budget attempts to overcharge customers
Complaints - Car Rental -
Product/Service: car rental
I recently had an unsettling issue with Budget Rentals over a car I rented in Newfoundland. We rented this car for a month, including a 12.5 cent a km charge over 100 kms a day. During the trip, my ... |
Europcar - Read the fine print
Complaint - Car Rental -
Product/Service: car rental
Avoid using Europcar. First, their offices are usually pretty far from where you want to be, so you have to hunt it down or take a taxi. It took me an hour to find the office in Sienna and, since it w... |
Enterprise Rent-A-Car - Unorganized and rude staff
Complaints - Car Rental - Berlin VT
Product/Service: Car rental
The car I rented was the only one they had left and had just gotten back from another rentee. The car smelled terrible and the interior was dirty- there was a brown substance caked on the steering whe... |
Avis - Horrible!
Complaint - Car Rental - San Diego CA
Product/Service: Car Rental
Never EVER will I even think about renting from Avis again. I had reserved an economy car for my trip to San Diego, they were the cheapest on orbitz. When I get there, first they say, well we don't ha... |
Thrifty - Another way to increase revenue????
Complaints - Car Rental - Tulsa OK
Product/Service: Car rental
I rented a Thrifty car in Providence. During my rental I was cut off by a truck at a toll plaza in Maine and missed paying the toll.
I called the Toll Athority got an address and sent in the toll.
... |
Alamo - Unethical Do Not Rent From This Company!
Complaint - Car Rental -
Product/Service: Car Rental
I returned a car to San Francisco Alamo. One month later I got a letter stating that the car had damage and I needed to pay. I attempted to contact Alamo from the number on the letter, no one ever a... |
Enterprise Rent-A-Car - Chaos at Dulles
Complaints - Car Rental - Dulles VA
Product/Service: car rental
I am sitting in a crowded Enterprise lobby at the Dulles airport. It is chaotic. When I arrived there were somewhere around 75 people in line, and one person, occasionally, at the rental desk. many... |
Priceline.com - Never ever use pricline for car booking
Complaint - Travel Companies/Agencies -
Product/Service: car rental reservation
They claims that car rentals are saved by 40%, that all BS, I could have received the better deal by going directly to enterprise.com. When I am reserving the car using priceline, accidental, I hit th... |
Avis - Avis Overcharge Game
Complaints - Car Rental - Denver CO
Product/Service: car rental rate
I rented a car from Avis for 47.99 per day. I brought the car back a day late. The extra day was an astounding $155 per day plus a $10 late fee.
The customer service would do nothing about it - s... |
Dollar Rent A Car Systems, Inc. - Dollar doesn't honor their own agreement
Complaint - Car Rental -
Product/Service: Car rental in Philadelphia
I agreed to a contract to rent a car from Dollar based on a weekly rate. I agreed to pick up the car on a Friday at 1pm and drop it off at Tuesday at 4pm. I was quoted $158 based on these times.
... |
Enterprise Rent-A-Car - Low Standards
Complaints - Car Rental - Vestal NY
Product/Service: Car Rental
To start off I called Enterprise after my insurance company authorized a rental car. I was told that things were very busy and that there were no cars available. I was surprised with such a large comp... |