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Carnival Cruise Line - Mexico Or Bust
Complaint - Cruise Ships -
Product/Service: Cruise During Hurricane Ida
We left Tampa on Nov 7th and then were informed that we weren't going to Grand Cayman our first port, but to Key West because of bad weather. When we got to Key West, the port was closed due to bad we... |
Holland America Cruises - What a Difference a Year Makes
Informative - Cruise Ships -
Product/Service: Westerdam Cruise Ship
What a Difference a Year Makes
The October 25, 2009 seven day cruise on the Westerdam to the Dutch Antilles came one year after a very enjoyable cruise from Rome to Ft. Lauderdale on the Noord... |
Cruises-n-more - Victim of a "bait n switch"
Complaint - Travel Companies/Agencies - Lake Mary FL
Product/Service: cruise booking
Booked a cruise online with Cruises-n-more because they advertised a rate lower then anyone else online. I used my credit card to make the booking and was given a confirmation # and was able to verif... |
Carnival Cruise Line - Do Not Go On Carnival!
Complaints - Cruise Ships -
Product/Service: Cruise
My husband I went on a Carnival Cruise on our Honeymoon. We left out of Florida on Sept 7th and headed to the Bahamas. We were having a good time until one of the ships motors broke down. Therefore we... |
Norwegian Cruiseline - Don't miss your sailing time
Complaint - Cruise Ships - Miami FL
Product/Service: Mediterranean Cruise
My wife, adult son and I recently sailed on a 7 day Western Mediterranean Cruise. We reserved a suite so that the three of us could share the same cabin. Turns out it was a "penthouse suite" and was f... |
Princess - Golden Princess
Complaints - Cruise Ships -
Product/Service: Cruise
Once again there were problems with a Princess cruise.
Since cruising with another princess cruise ship in June, I must report that I will not be cruising with this cruise line again.
Their ship... |
Skyauction.com - Scam - Auction Bidders Beware
Complaint - Travel Companies/Agencies -
Product/Service: Cruise - Inside Passage to Alaska
I won a bid for a cruise to Alaska through the Inside Passage on 8/21/09, only to find out that the advertised dates were booked out and no longer available and my bid had been withdrawn. They then ha... |
Carnival Cruise Line - Carnival happy to leave mother and daughter behind while rest of family cruises!
Complaints - Cruise Ships - Miami FL
Product/Service: Carnival Elation 5-Day Mexican Riviera Cruise Aug 2009
We recently booked a cruise out of San Diego with Carnival. We booked in late June through Expedia.
We worked with an Expedia agent over the phone and he also worked with a Carnival agent over the... |
Cruises-N-More - Bait & Switch
Complaint - Cruise Ships - Lake Mary FL
Product/Service: Cruise Pricing
I booked a cruise with agent Marcus for Carnival Pride Category 8H. Their website clearly indicates "Free Gratuities". They have the same pricing as Carnival. I verified the pricing from Carnival's we... |
Royal Caribbean - Royal Caribbean Theft---No Response
Complaints - Cruise Ships -
Product/Service: Cruise Lines
I, along with my family of 12, took the RC cruise to the Mexican Riviera this past June. We were on board the Mariner of the Seas from June 21-27. While on board, we were encouraged (and often times c... |
Travelocity - NEVER Book Through Travelocity Again
Complaint - Travel Companies/Agencies -
Product/Service: cruise 2009
I just returned from a 7-night Alaska cruise, my first ever cruise and also as our honeymoon. The trip itself was great, but the booking agent is so disappointing. I booked it through Travelocity, jus... |
Travelocity - Travelocity is the worst to do business with!
Complaints - Travel Companies/Agencies -
Product/Service: Cruise
My husband and I booked a Cruise through Travelocity for our 10 year wedding anniversary. 9 Days before the trip way after I had gotten the tickets and confirmations, they called and said the residenc... |
Skyauction.com - What a scam!
Complaint - Travel Companies/Agencies -
Product/Service: Cruise to Fiji (Blue Lagoon Cruises)
We won a bid on Skyauction.com for a cruise in Fiji. We paid US$450 for a cabin upgrade and US$80 for transfers to and from the airport. Neither of these 2 services were given to us and upon our retur... |
Royal Caribbean - Royal Caribbean Voyager of the Seas - A Right Royal Cock Up
Complaints - Cruise Ships -
Product/Service: Cruise from Southampton to the Med May 2009
CRUISE WITH ROYAL CARIBBEAN OUT OF SOUTHAMPTON 13th MAY 2009 ON VOYAGER OF THE SEAS. MISREPRESENTATION WITH A CAPITAL “M”.
We set sail on RCCL's Voyager of the seas with high hopes for a luxury... |
Royal Caribbean - Floating building site crewed by pirates
Complaint - Cruise Ships - peterborough AK
Product/Service: cruise
13th May 2009, bubbling with excitement of our pending 11 night cruise on a luxury cruise liner and celebrating my wifes birthday. We began with a computer failuer at check-in but they still got us t... |
Princess - PRINCESS CRUISES - SAPPHIRE PRINCESS - NO THANKS
Complaints - Cruise Ships -
Product/Service: CRUISE
I recently did a cruise with Princess for 7 seven days to Mexico. Of course the Mexico part of the cruise was canceled due to the swine flu. Chaos and mass dissatisfaction ensued.300 people left the... |
Carnival Cruise Line - Carnival's Bad Decision
Complaint - Cruise Ships - CA
Product/Service: Cruise
I’m writing this letter to alert those future victims of Carnival Cruise line. I purchased a trip to Mexican Riviera for the week if 4/27/9. The cruise line made a bad decision to embark everyone an... |
Los Angeles Times - Cruise Lines Rile Passengers, Tourism Officials By Avoiding Mexican Ports
Informative - Travel Companies/Agencies - Mexico
Product/Service: Cruise Ship Travel
Carriers will avoid stopping in Mexico for up to six weeks, rerouting ships to San Diego, Santa Barbara and San Francisco. Mexican tourism merchants are hurting, and some passengers are angry.
As c... |
Princess - Poor Service - Rude Staff
Complaint - Cruise Ships - LA CA
Product/Service: Mexican Cruise
5 days before my cruise was to leave Los Angeles to the Mexican Riviera, Princess Cruise Lines decided to change the ports to the coast of CA. Insteand of changing the date of my cruise or offering a ... |
Grand Circle Travel or OverSeas Adventure Travel - Thieves or Scammers?
Complaints - Travel Companies/Agencies - Boston MA
Product/Service: Cruise/Travel Vacation
On 03/05/09, I booked a cruise vacation for 06/05/09 to the Western Mediterranean for 15 days. On 04/02/09, I received an envelope with an itinerary for a London Cruise for 08/09 with no explanation. ... |
Princess - Crown Princess Cruise
Informative - Cruise Ships - Fort Lauderdale FL
Product/Service: Cruise
First I would like to state that it was difficult for me to categorize this as either a compliment or complaint, and that's why I'll call it informative. I also would like to state that I can't help ... |
Comfort Inns, Suites & Hotels - Cape Canaveral, FL
Compliment - Hotels - Cape Canaveral FL
Product/Service: Hotel Stay and Cruise Parking / Shuttle
Stayed at this Comfort Inn and Suites in Cape Canaveral, Florida for 2 days and nights in February 2009, before leaving on a cruise. They have a "Cruise Package" where parking your car in their lot ... |
Royal Caribbean - No Service Recovery on Royal Caribbean
Complaint - Cruise Ships -
Product/Service: Bad Cruise
Avoid Royal Caribbean if you expect any service recovery after a bad cruise. RCCL is not a bad cruise line, at least in our first 14 cruises with them. But our 15th cruise was a disaster: On arrival, ... |
Carnival Cruise Line - Lied To By Carnival And Ripped Off
Complaints - Cruise Ships - Mobile AL
Product/Service: Cruise From Mobile AL
Three friends and I choose a 5 night cruise to Cozumel and Progreso MX. When we got to the ship on 1-31-2009 we were handed a piece of paper telling us the ship had propulsion problems and we would on... |
Skyauction.com - Not Honoring Auction
Complaint - Travel Companies/Agencies -
Product/Service: Cruise
I won a 4 day cruise for 84.00 dollars plus service charges of 223.00 dollars. I elected the pay now-book later. I attempted to book and was told the allotted rooms were sold out and my money was bein... |
Holland America Cruises - Holland America - Veendam
Complaints - Cruise Ships -
Product/Service: Cruise Line
On November 4, 2007, we arrived in Tampa to board the Veendam for a 14 day cruise to the Southern Caribbean. We had received a mailer the previous July offering us a discount if we booked early. In... |
Carnival Cruise Line - Warning regarding of the “liability of stolen valuables”
Complaint - Cruise Ships -
Product/Service: Cruise
May I suggest an alternative to your canned warning regarding of the “liability of stolen valuables”? For example, this warning is more appropriate, and may deflect the fury of customers.
“P... |
Budget Rent-A-Car - I Rented A Deathtrap
Complaints - Car Rental -
Product/Service: PT Cruiser
After much hassle with the overly unhelpful CSR's, I finally got my car, a convertible. Its December and about -40 C, but at least it was a car. I was driving a 600km trip in the Canadian winter and... |
Royal Caribbean International - Royal Caribbean Toxic Fumes Vacation
Complaint - Cruise Ships - Florida
Product/Service: Cruise Explorer of the Seas
We booked a well-needed vacation with RCI January 2, 2009 thru January 11, 2009 to Eastern Caribbean on the Explorer of the Seas. Instead we ended up in a reconditioning/construction zone. We cruise... |
Carnival Cruise Line - Carnival Substitutes Mexico For Panama
Complaints - Cruise Ships - Ft. Lauderdale FL
Product/Service: Carnival Cruise Line
Carnival's Miracle was supposed to sail to Panama, Costa Rica and Belize on Dec 15th. Three days before, an e-mail was sent to some passengers advising of engine problems that reduced the cruising s... |
Cruise.com - Avoid Cruise.com --- Worst Service In The Travel Industry
Complaint - Travel Companies/Agencies - Ocean Springs MS
Product/Service: Cruise Package On Norwegian Spirit
I booked a cruise on NCL Spirit through Cruise.com in May, 2008. I had cruise credits from NCL in the amount of $290 to be applied to any cruise on any NCL ship. I tried for over SEVEN MONTHS to get... |
Royal Caribbean - Awful Customer Service
Complaints - Cruise Ships -
Product/Service: Caribbean Cruise
Just finished a cruise with 11 members of my family. My in laws spent over $17,000 to take us all on an eight day cruise on RC'S largest ship, the Independence. It is a great ship the one you see on t... |
Cruise Value Center East Brunswick NJ - Refund
Informative - Cruise Ships - East Brunswick NJ
Product/Service: Cruise
This company closed it doors on Monday November 9, 2008 and never paid me my cancellation money owed to me. Carnival Cruise reimbursed the CVC on July 25 and CVC held the money to the very end. With ... |
Enterprise Rent-A-Car - Use Car Fraud
Informative - Car Rental - Lahaina,Maui HI
Product/Service: Used 2006 Pt Cruiser
My car is a 2006 used Chrysler pt cruiser with factory warranty . I bought it from Pflueger Acura Maui on Feb 21 2008 with 26551 miles on it. Acura bought the car from Enterprise Rent-A-Car the same ... |
Airport SeaPort Parking / United Airport Parking - Beware! Unlicensed Company will Provide Parking for FLL and Port Everglades
Complaint - General Travel - Fort Lauderdale FL
Product/Service: Cruiseship Parking For Port Everglades, Florida
Before departing our cruise we reserved port parking with an online company called United Airport Parking. I prepaid my parking and when I found the facility I had my doubts. Since I have already prep... |
Carnival Cruise Line - Historical Complaint - Carnival Food Is Fit For A Carnival. Service Is Like A Sinking Ship!
Complaints - Cruise Ships - Miami FL
Product/Service: Cruise Ship
If the name fits wear it! Carnival may be big, but you do get what you pay for. If you've cruised Celebrity, Royal or others you'll be greatly disappointed with Carnival Cruise Lines. Pack your breakf... |
VCA Travel - Good Prices, Horrific Service
Complaint - Travel Companies/Agencies -
Product/Service: Cruise Travel
This company is a disaster. I booked 2 cruises through them because their prices were the best but their customer service is ridiculous. Every time I need them - whether it be to inquire about a din... |
HAL - No Problems With HAL -- Yet!
Informative - Cruise Ships -
Product/Service: Cruise
Just found this site and I have to say I am a bit dismayed with the level and types of complaints with HAL.
My wife and I are planning for the 14-day W/E Carib cruise over Christmas and New Year's.... |
Gate 1 Travel - "11 Day Athenian With 3-day Cruise" Package Vastly Overrated
Complaint - Travel Companies/Agencies -
Product/Service: 11 Day Athenian with 3-Day Cruise
I booked this package with Gate 1 Travel only because all of the Eastern Mediterranean cruises in which I was interested were sold out during the window we had available for the trip (June 20-30). My ... |
Imperial Majesty Cruise Line Vacations - Refund Funds
Complaints - Cruise Ships - Bowie MD
Product/Service: Cruise Line Vacation
I was sent a package about a cruise, of course like anybody else you are interesting in taking a cruise for a great price. I called and talked with an associate about the cruise and everything at the... |
Princess - Change In Itinerary 3 Days Before The Cruise
Complaint - Cruise Ships - NJ
Product/Service: Cruise Itinerary
We booked a cruise with Princess lines on the Caribbean Princess based on its ports of call. Well three days before departure we received an email stating "due to operational reasons" we would have c... |
Quality Car And Van Rental (Ft. Lauderdale) - Car Parking / Wrecked my car!
Complaints - Car Rental - 33316 FL
Product/Service: Airport / Cruise Parking
While on vacation in Feb 2008 I parked our car at Quality Car & Van Rental in Ft Lauderdale. While my car was there they wrecked the back bumper. I have attempted to contacted the owner [snip] many t... |
Princess - Discrepancy in Princess Refunds
Complaint - Cruise Ships - Santa Clarita CA
Product/Service: Cruise Insurance And Quarantine Refund
On a January Dawn Princess cruise I was quarantined to my stateroom with gastroenteritis by the ship's medical officer from Tuesday pm to Sunday's disembarkation. I was not refunded or vouchered for m... |
Carnival Cruise Line - Unbelievable problem w/Carnival Cruises
Informative - Cruise Ships - FL
Product/Service: Cruise ship employee & guest problems
We took a 7 day cruise to the Caribbean on the Carnival Victory. The very first evening out the passengers in the cabin next to ours were drunk & having a private party (with "smuggled" alcohol in the... |
Cruise Value Center - Warning! Caution! If You Decide To Use Cruise Value Center
Complaint - Travel Companies/Agencies - East Brunswick NJ
Product/Service: Cruise Booking - Service
Cruise Value Center - avoid at all costs, terrible company. They are rude, dishonest, unreliable, and has horrible customer service!
The price listed when booking online is the final price. No pr... |
Carnival Cruise Line - Don't sail on Carnival Cruises
Complaints - Cruise Ships -
Product/Service: Cruise
The only thing good about my cruise to Key West and the Bahamas were the ports of call. The experience onboard the Carnival Cruise ship was horrible. The food was cold and not good. The coffee was ... |
Legendary Journey Travel - Delivered As Promised
Compliment - General Travel - sarasota FL
Product/Service: Cruise
We traveled from Florida to Seattle to Vancouver for an Alaska cruise.
The connections were fine, the ship was fine, the tours were through the ship and they were fine... the usual overpriced, but ... |
Ledgendary Journeys - Non refundable deposit
Complaints - Travel Companies/Agencies - Sarasota FL
Product/Service: cruise & 4 nights in hotel in Tuscany
After reading some of the reviews on your site, we are concerned about a deposit we have made for a similar trip in September to Western Europe. We were told our $2000 deposit was non refundable and ... |
Cruise Value Center - Cruise booking
Informative - Cruise Ships - E Brunswick NJ
Product/Service: cruise
On August 2007 I booked a cruise with this company, I went through cruise compete and they were the one I chose. After I paid my deposit they never wanted to take any calls from me after that. Now my... |
Carnival Cruise Lines - Great time!
Compliment - Cruise Ships - Tampa FL
Product/Service: Cruise
We took a cruise the week before Christmas in 2007 to Grand Cayman and Cozumel. This was my second carnival cruise and my fiance's first. We had a blast! The food was yummy and the staff was pleasant... |