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AAMCO Transmissions, Inc. - Check Engine Light... A week after I bought the car... I needed someone I could trust to help!
Compliment - Auto Repair - Tigard OR
Product/Service: Diagnostic/Customer Service
I just wanted to say THANK YOU to a couple employees that Aaco has working at the Tigard, Oregon Store. I purchased a car two weeks ago and found myself looking at repairs after one week. I was upset ... |
AAA - You better hope you never get hit by a AAA customer! Horrible service!!
Complaints - Auto Insurance -
Product/Service: Customer Service/Claims
As a former AAA customer my family was very saddenned by our recent dealings with them. My mother was driving my husband and I to the store when a AAA insured hopped a curb and swiped our sideview mir... |
Junior's Automotive - Hyde Park, MA - Terrible Service
Complaint - Auto Repair - Hyde Park MA
Product/Service: Customer Service
Terrible customer service time and time again. The owner answers the phone very abruptly and rudely. The service is mediocre and as he gets to know you he raises your prices. Very rude and abrasive on... |
Hyundai Motor America - 1999 Sonata Sub Frame Rust
Complaints - Auto Manufacturers -
Product/Service: Consumer Recall 1999 Sonata Sub Frame Rust / Poor Customer Service
I heard an extremely loud sound while driving my 1999 Hyundai Sonata GLS coming from the front passenger side of the vehicle and all of a sudden the front of the vehicle dropped significantly. I immed... |
Allstate Insurance - Couldn't Be Happier in CT
Compliment - Auto Insurance - Manchester CT
Product/Service: Customer Service
I've read many many complaints about customer service issues with Allstate, so I felt I had to write a compliment for my agent in CT. I have had Allstate for 3 years now and have never had an issue w... |
Saturn - Great Service
Compliment - Auto Manufacturers - Mesquite TX
Product/Service: Service light on Great Customer Service
WOW! I am very impressed with the outstanding service that I received at Saturn of Mesquite. Over the weekend I noticed that my Service light came on. First thing Monday morning I called to see wha... |
Geico Corporation - Geico needs to change their name to Lieco
Complaint - Auto Insurance - Virginia Beach VA
Product/Service: Customer service with auto claim
I had an accident involving a Geico customer were they pulled out in front of me while I was doing 40 mph. My truck was totaled and they were quick to settle on my truck within a day, knowing that I w... |
Metropolitan Life Insurance - Realy bad service
Complaints - Auto Insurance -
Product/Service: customer service
I have canceled my policy starting from May 6, 2009 and asked to send me refund for June (which I paid by mistake). Agent tell me it will take 7 business days to proceed refund. Today is August 1, 200... |
Kia Motors - Kia: Worst First Car Experience
Complaint - Auto Manufacturers - Orlando FL
Product/Service: Product & Customer Service
After much excitement of leasing my first vehicle as a college graduation present to myself, I quickly had buyers remorse.
Two days after signing my lease for a '06 Kia Sportage, I received a faxed ... |
Quality Auto - Appalling Customer Treatment at Quality Auto of Spring Lake Park, MN
Complaints - Auto Dealerships - Spring Lake Park MN
Product/Service: Customer service over the phone
Quality Auto of Spring Lake Park will never get my business. I called and spoke to the owner [snip] one day about a 2005 Hyundai Sonata that he described as being in "excellent" condition. He said he ... |
Toyota Motor Corporation - Toyota Financial Services Has Horrible Customer Service
Complaint - Auto Manufacturers - Simi Valley CA
Product/Service: Customer Service
Toyota Financial Services is far the worst company I have ever dealt with. I receive harassing phone calls even when I pay on time. Whenever I have to call, they are very rude. I had asked to speak to... |
State Farm Insurance - Great Customer Service
Compliment - Auto Insurance - Grand Jct CO
Just wanted to let the office of State Farm close to the college on 12th street know that I appreciated having them as my agents. I never had any trouble or bad customer service problems like so many... |
DaimlerChrysler - Chrysler Financial Customer Service
Complaint - Auto Manufacturers -
Product/Service: Customer Service
I bought my first Chrysler in 1994. I spent about $25,000 on a Jeep Cherokee after interest. Since then I've leased four vehicles through them for a total of about $85,000 that has gone from my wall... |
Liberty Mutual Insurance Co - Beware "Liberty Mutual"
Complaints - Auto Insurance - Arizona WA
Product/Service: Customer Service And Company Practices
Liberty Mutual Continues to treat customers with contempt. If you like being abused,this is the insurance company for you. After having this company cover all my worldly possessions (umbrella) for 22 ... |
Kia Motors - Kia of Manassas - My Worst Dealership Experience Ever!!
Complaint - Auto Manufacturers - Manassas VA
Product/Service: Sales & Customer Service
When we purchased our new SUV two weeks ago, we had no idea what we were in for when we asked to have leather added to the interior. Today we were to drop our new SUV off, and were told the after mark... |
Rick Dorschel Dealer - Making Appointments To Have The Car Serviced
Complaints - Auto Dealerships - rochester,ny NY
Product/Service: Customer Service
I have never been able to take the car in for service at the dealership because when I call the service department they never call back. I will never purchase another Lexus from them and they are the ... |
State Farm Insurance - Poor Customer Service
Complaint - Auto Insurance - Charlotte NC
Product/Service: Customer Service
I had a question about my car insurance and why the rates had gone up. I tried for a couple of hours to get in touch with the agent (during business hours) and never got an answer. Because I didn't ... |
AAA - Pathetic Customer service..The worst ever I have come across
Complaints - Auto Insurance - MI
Product/Service: AAA Michigan customer service
I moved from Michigan to Ohio and I had to get my auto insurance transferred over to OH. I contacted a cust representative at OH and she got me a new policy but she failed to inform me that I had to c... |
BMW - Non-existent Roadside assistance and Customer Service that ignores you
Complaint - Auto Manufacturers - Irvine CA
Product/Service: Roadside assistance and Customer Service
I have two major complaints which are connected to each other.
I have a major complaint about "BMW Roadside Assistance” or, about its NON-EXISTENCE. On June 6th, my rear left tire on 2006 Z4, whic... |
Georgia DMV - Bad Customer Service
Complaints - Other Auto - GA
Product/Service: Georgia DMV Customer Service
I have recently moved and noticed that I could change my address for my license online. I overlooked that I needed have my address changed with the post office 2 weeks prior to submitting my request t... |
Port City Nissan - Portsmouth, NH - Sales person told us SUV would tow 9,000lbs, Spent over $40k. It doesn't!
Informative - Auto Dealerships - Portsmouth NH
Product/Service: Dealership/Customer Service
Now the company wants us to trade it in because it is worth "18% less once you drove it off the lot." We were told it could tow 9000lbs, that it had a tow hitch; but only tows 6500lbs, and we'd have t... |
AAA - Horrible Customer Service
Complaints - Auto Insurance - Columbia SC
Product/Service: Customer Service / Plus Membership
Yesterday was the second time that the people at AAA that are supposed to provide customer service to their members/customers DID NOT.
My mother's car broke down in Anderson, SC. We live in Columbi... |
Huntington Toyota - Deposit
Complaint - Auto Dealerships - Huntington NY
Product/Service: Customer Service
I am very dissatisfied with Huntington Toyota's customer service, more-so the attitude and reluctance met with by their Sales Manager, [snip]. I had a $500 deposit down for a new vehicle that they we... |
State Farm Insurance - Claims Department Lost Them Another Customer
Complaints - Auto Insurance - Austin TX
Product/Service: Customer Service/Claims
Have been with the same agent for 19 years. Filed a claim for my car and after the wonderful (NOT) treatment from the claims department I'm shopping for a new insurance company.... |
Progressive Auto Insurance - Most Amazing Customer Service!
Compliment - Auto Insurance - Orlando FL
Product/Service: Customer Service And Call Center
I would not normally advertise for a company but I have recently had a really amazing customer service experience.
I have a lot to say about my recent experience with my car insurance company, Pro... |
Honda - Terrible Customer Service
Complaints - Auto Manufacturers - lawton OK
Product/Service: Customer Service
I am well aware that my specific problem will affect a minority of people out there, but nonetheless the customer service I received from Honda was completely unacceptable.
I purchased a civic in... |
Newberg Ford Mercury - Newberg Ford Rip-Off!!
Complaint - Auto Dealerships - Newberg OR
Product/Service: Customer Service
I have today had my 3rd and final horrible experience with Newberg Ford. My sister works there in finance so I thought that I would receive some fair treatment. I went there to see if they would give ... |
Hyundai Motor America - Customer Service
Complaints - Auto Manufacturers -
Product/Service: Customer Service/National Consumer Affairs
I purchased an 07 Veracruz in October and have had nothing but problems with it - minor problems, but still things that I need to take the vehicle in for.
I also had a head-on accident where the ai... |
Pep Boys - Worst customer service ever
Complaint - Other Auto - Rt 70, Marlton NJ
Product/Service: Customer Service - Rudeness
I had bought a cargo carrier from Pep Boys on May 14th. This was a Pep Boys Voyager XL model. I took it for a trip with me & found that the product was defective as water seeped in & it soaked my lugg... |
Westco Auto - Bad Customer Service Westco Cairns Queensland
Informative - Auto Dealerships -
Product/Service: Lack Of Customer Service
Wait to have Bad Customer Service would mean that there needs to be some to start with, When you call 5 times in 2 weeks to arrange for a service that is due and NOBODY returns your call, then that is... |
Antwerpen VW - Management Doesn't Own Up To Mistakes!
Informative - Auto Dealerships -
Product/Service: Customer Service
I purchased a used VW from Antwerpen prior to my move to Hawaii. They sold me a $900 anti-theft product that doesn't work here. Prior to purchase, I specifically asked if it worked in Hawaii, and they... |
Nissan - Very Bad Service, Felt Like Cheated
Informative - Auto Manufacturers - norwich CT
Product/Service: Customer Service
I went to Nissan of Norwich to buy a Nissan Rogue, I told the sales person over phone that I don't have a car and he offered me a ride from my home to showroom. I told him the best price that I was ge... |
Pep Boys - Bad service, Bad workmanship
Complaint - Other Auto - Union City 94587 CA
Product/Service: Overall Customer service - Radiator Service
I had earlier bad experience at Pep Boys in LA, still I chose to do routine maintenance of my Toyota Camry at Pep boys in Union City, CA (94587).
Engine tune-up was not good. Cheap parts used for ... |
Lake Manawa Nissan - Customer Service Review
Complaints - Auto Dealerships -
Product/Service: Customer Service And Sales
This is a review of Lake Manawa in Council Bluffs Iowa. First we got suckered in to buying multiple cars from this lot. I will have never had a more confusing process in my life. This people are corru... |
Saleen - Saleen Nightmare
Informative - Miscellaneous - Bellevue WA
Product/Service: Saleen Customer Service
My Experience as a Saleen Customer:
From the time I was a young boy I dreamed of owning a specialty muscle car, specifically, a Saleen. I finally had the opportunity to make my dream come true thi... |
Vence Lonestar Motor - My Day At The Dealer
Complaints - Auto Dealerships - Alice TX
Product/Service: Horriable Customer Service
I like to put my 3 cents of what happened at Vence Lonestar Motor in Alice Texas, this is what I submitted to the dealer. And never got a response.
"I was in your service department Mon from 8-3 wa... |
Wheel Works - Honesty is the Best Policy
Compliment - Auto Repair - Dublin CA
Product/Service: Customer Service
In a time when the economy is taking somewhat of a "hit", it's so reassuring to know not every merchant is looking out for their own wallet share! I went to wheel works this morning because I thought... |
Luxury Motors - Poor Customer Service!!!!!
Complaints - Auto Dealerships - IL
Product/Service: Customer Service
I have purchased 2 vehicles from them, 3 years apart, and I have to say, the customer service has diminished SEVERELY! I will not EVER go back. All they care about is the sale, and to them, the serv... |
Wells Fargo Auto Finance - Inappropriate Late Fee Charges And Incompetence Resolving Issues
Complaint - Other Auto - phoenix AZ
Product/Service: Customer Service At Wells Fargo Auto Finance
Wells Fargo auto finance customer service is the most incompetent group of females I have ever worked with and as a female I am embarrassed to be grouped with them as one of my gender. After I inform... |
Automobile Acceptance - Bad Customer Service
Complaints - Auto Dealerships - Riverdale GA
Product/Service: Customer Service
I have had nothing but bad luck with this company. First of all I have a pos car that I have spent a lot of money on. I have went in the hole trying to keep the repairs on this car up. My credit score... |
Norm Reeves Honda Cerritos - Excellent Customer Service
Compliment - Auto Dealerships - cerritos CO
Product/Service: Vehicle Purchase/Customer Service
Excellent customer service. Antonio explained every component of the deal. I felt like I was buying a car from a friend. I will be back for future car purchases.... |
DaimlerChrysler - Paying off my lease was a nightmare!!!
Complaints - Auto Manufacturers - Dallas TX
Product/Service: Chrysler Financial Customer Service
In August 2004 I leased a 2005 Chrysler Pacifica from Chrysler Financial for 3 yrs.
On July 30, 2007 I decided to purchase the vehicle. I went to a local bank and re-financed the vehicle. They ... |
Ford Motor - Why I will be buying a Volkswagon Jetta
Complaint - Auto Manufacturers - Bethlehen PA
Product/Service: Poor Customer Service
I have problems with the calipers on my 05 Ford Taurus. I tried to call a Ford dealer to get an appointment, the girl gave me such a hard time I ended up not making an appointment, but yelling at her ... |
Garden State Honda - Avoid This Dealership, Worst Experience Of My Life
Complaints - Miscellaneous - Passaic NJ
Product/Service: Rude Customer Service
AVOID THIS DEALERSHIP... Worst experience of my life. Please stay away with rude, inappropriate and inexperienced salespeople to unethical business practices and misleading price quotes. They will off... |
Fort Bend Toyota - Horrible Customer Service
Complaint - Auto Dealerships - Sugar Land TX
Product/Service: Horrible customer service
DO NOT buy a used car from here. I bought a "certified" used highlander back at the end of June that my wife drives. Shortly after we moved up to Richmond, VA. On the way up I noticed a slight shak... |
Toyota Motor Corporation - Toyota Financial Services - great customer services!
Compliment - Auto Manufacturers -
Product/Service: Financial Services / Customer Service
I've been a customer of Toyota Financial Services for almost two years now. I just refinanced my Toyota with my credit union for a cheaper interest rate, and TFS was so understanding and helpful throu... |
Costco Tire Department - Wharton NJ - Unprofessional treatment at Costco Tire Dept - Wharton NJ
Complaint - Other Auto - Wharton NJ
Product/Service: Customer service problems
My wife was going to work on the interstate last Thursday when a 1 month old Michelin tire blew out. She's a new manager on a tight schedule so, to keep her from having to wait for road service, I wen... |
EuropCar Rental - Terrible Customer Service
Complaints - Other Auto -
Product/Service: Very Poor Customer Service
We picked up the car in London and paid 100 GBP insurance and drove to Italy. We had flat tire. There was no toll free phone number to call for emergency. I had to call back to London office using my ... |
Meridian Motorwerks - Avoid Meridian Motorwerks, MN
Informative - Miscellaneous - Corcoran MN
Product/Service: Unacceptable Customer Service/Selling Practices
I called to set up an appointment to examine and test drive a 2004 Honda Odyssey on Aug. 06, 2007. A company representative said 6:00 PM would not be an issue and that they close at 7:00 PM. I arrived... |
Charlie's Dodge Maumee - Very Poor Customer Service
Complaints - Auto Dealerships - Maumee OH
Product/Service: Customer Service
Last week My husband & I experienced EXTREMELY poor customer service by management and owners on 3 occasions pertaining to 2 issues. My husband & I have been doing business at Charlies Dodge for the ... |