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Dell Computer Corporation - Dell Tech Repairman Caused Fire
Complaint - Computer/PCs - Round Rock TX
Product/Service: DELL XPS
Here is the copy of the letter I wrote to Michael Dell. I need to preface this with letting you know, the letter got me a fast phone call from his representative in INDIA! SHAME ON YOU MICHAEL DELL!... |
Dell Computer Corporation - Nightmare
Complaints - Computer/PCs -
Product/Service: XPS1
I have had this computer since June 09. I have nothing but problems. The computer worked as specified for 2 weeks. Then we had to reinstall all software. Next the printer drivers would eraze on its ow... |
Dell Computer Corporation - Contact information to help consumers
Informative - Computer/PCs - round rock texas
Product/Service: dell computers/support/service/warranty
After long and tiresome efforts, here are some Dell reps who have your answersMichael@Dell.com-Arun_G@dell.com-Naveen_Nagpal@Dell.com-Donald_Mc@Dell.com-Dennis_Brabandt@Dell. comRonald_Garriques@Dell.... |
Dell Computer Corporation - I'm In Dell Hell
Complaints - Computer/PCs - Round Rock TX
Product/Service: Customer (no) Service
In April, 2009, I was in the market for a new computer. We have always purchased Gateway computers and have had no problems or issues with them. I was a satisfied Gateway customer but my daughter insi... |
Dell Computer Corporation - Warranty is a joke
Complaint - Computer/PCs - round rock TX
Product/Service: extended warranty
Bought XPS with multi year warranty. 3 years later(under warranty) system fries. Dell( after LOUD and obscene)complaints on my part sends me a toy-XPS630i RMA replacement. It blows up 1st time juiced ... |
Dell Computer Corporation - Dell computer troubleshooting help
Complaints - Computer/PCs -
The DELL computer is fine but I am very annoyed that I have to pay for any kind of troubleshooting support from DELL especially after having owned an HP with a fabulous free troubleshooting diagnostic... |
Dell Computer Corporation - Project Management Nightmare--Purchasing from Dell
Complaint - Computer/PCs - TX
Product/Service: Various
Several Pieces of equipment were ordered from Dell during October 2009. These included a 22u Server Rack. The equipment was to arrive on 10/27/2009 for a migration on 11/12/2009 which would require ... |
Dell Computer Corporation - Dell Printer ink Kx703
Compliment - Computer/PCs -
I agree with everyone else that purchased this printer. I think it has a built in evaporator!! I would be less expensive to throw away the printer and buy another than keep buying ink!!!!... |
Dell Computer Corporation - Had it with Dell
Complaint - Computer/PCs -
Product/Service: Dell Financial Services
I bought a Dell Computer a few years back which I am still paying for I have never missed a payment once as the money is taken out of my bank every month on time around a month ago I had call Dell up ... |
Dell Computer Corporation - Like the product hate the tech support.
Complaints - Computer/PCs -
Product/Service: Dell printer software install failure.
I just purchased a new Dell Studio 15 with Windows 7. Five days old, well within the warranty period. About 2 1/2 days into trying to install my current Dell printer, which works great on two other D... |
Dell Computer Corporation - False information
Complaint - Computer/PCs -
Product/Service: desk top
I puchased a desktop Dell computer less then a year ago. This past wk. I could receive e-mails but I couldn't send. I bought insurance. I was advised by my local provider Windstream the the prob. was ... |
Dell Computer Corporation - Bad sales rep and the worst customer service ever
Complaints - Computer/PCs -
Product/Service: product not working, service reps kept passing the buck
I spoke with a sales representative with a particular computr and price range in mind, but he coninced me to buy the higher priced model to meet my needs. I received this very expensive computer whic... |
Dell Computer Corporation - Good product Horrible support
Informative - Computer/PCs - TX
Product/Service: Desktop PC Dell 545 and technical support
Just bought a new Dell desktop Model 545 labeled with "Integrated Stereo Speakers". I like the box but there was no sound after trying all the settings. It only works with an external speaker. Thinkin... |
Dell Computer Corporation - Beware if they want to sell you
Complaints - Computer/PCs -
Product/Service: Trend Micro PC-cillin Internet Security subscriptions
I bought Trend Micro from Dell for three years. I am 1 1/2 years into my subscription and my system, Inspirion 1720 crashes once or twice a day. After discussing this with Dell for a couple of weeks... |
Dell, Inc - Late Fee
Complaint - Financial Services - TX
Sick and tired on Dell saying I am late with my payment. My payment is due on the 26th of every month I send it on the first of each month 25 days early. I called Dell and it seems not one is American... |
Dell Computer Corporation - Incompatible software
Complaints - Computer/PCs -
Product/Service: Spyware offered with new computer
I purchased a new Dell computer on line. As I worked through the pages of accessories, I opted to protect it with spyware. This was offered as part of the building of the system to be built for me. ... |
Dell Computer Corporation - Why does a great products offer such criminal service
Complaint - Computer/PCs -
Product/Service: Dell 2400 Series
This desk top Dell Computer started out being a good product but soon turned to junk. I notice once I started rejecting offers to purchase new programs it started acting up. I honestly feel they creat... |
Dell Computer Corporation - Love the product, hate the service
Complaints - Computer/PCs - Austin TX
Product/Service: Dimension 8200
What is sad is that I've been very happy with the product; however, dealing with Dell Financial Services has been one hassle after another. The account was set up so that THEY could withdraw the paym... |
Dell Computer Corporation - Extremely unhelpful and stressful support
Complaint - Computer/PCs -
Product/Service: Dell Inspiron
I had my computer checked out by my campus technician and they told me my hard drive was dead and to call Dell for a new one. The first person I spoke to wouldn't do anything for me until I gave him ... |
Dell Computer Corporation - I will never buy another DEll
Complaints - Computer/PCs - Round Rock TX
Product/Service: Inspirion 6000
Bought in 2006, crash once, in 2008, new hard drive, lost Windows 2009, extended warranty
and paid 49.00 for tech support, talked to 7 agents in four countries, spent 10,5 on phone only to be told to... |
Dell Computer Corporation - Non Working Equipment
Complaint - Computer/PCs - One Dell Way TX
Product/Service: Laptop from Dell/ purchased at Best buy
I had purchased a laptop for my daughter on Aug. 8th 2009, and I gave it to her on Sept. 9th as a back to school present. As we all know this is a technology world now, and children accomplish most of... |
Dell Computer Corporation - DELL IS A HELL
Complaints - Computer/PCs -
Product/Service: Customer service
I would say. Dell should go hell. The worst service ever I can imagine. I strongly suggest do not buy dell. They will not fix your issues. They will try to sell their products. They will keep transfer... |
Dell Computer Corporation - Generic,fake,liars representing you!!!!! dell computers
Complaint - Computer/PCs - haleyville AL
Product/Service: laptop computers
Everyday you people come on line stating you have one a Dell computer, please choose your color. you do all that put your shipping address in, you wait and wait. come on now, people would not go tru... |
Dell Computer Corporation - BUYERS BEWARE OF DELL
Complaints - Computer/PCs -
Product/Service: DECEIVING PROMOTIONAL PRACTICES
Recently I received information from Dell Financial Services indicating that my present APR rating of $19.24% would increase to $29.99%. All of this was based on my credit history with a certain credi... |
Dell Computer Corporation - Software That Came with Computer
Complaint - Computer/PCs -
Product/Service: Miscrosoft Word Package
Recently had a virus and computer had to be recalabtated. After loading the software that came with the computer I discovered that the Miscrosoft package--Word, Excel, Powerpoint was not included. Whe... |
Dell Computer Corporation - Terrible Product
Complaints - Computer/PCs -
Product/Service: Insipiron 1110
I have owned this product for one month and the machine is disabled. When I contacted Dell they said it was after the the 21 day limit and that I shouild contact service. I was then then passed to cus... |
Dell Computer Corporation - Took Funds from the Bank without permission
Complaint - Computer/PCs -
Product/Service: 1525, 2 GPS, and XP400
We purchased Dell products when the catalog we were mailed offered a great deal. Twice I caught them putting a higher total price on our purchases. I had them change it. Now they won't allow us to see... |
Dell Computer Corporation - Dell to pay $4 million in compensation
Informative - Computer/PCs -
This applies to New York residents only. If you were ripped off by DHell financing under their no interest financing, failure or ignored by DHell to repair your PC under warranty, or never received a ... |
Dell Computer Corporation - Inspirion 1525
Complaint - Computer/PCs -
Product/Service: Battery
After owning my 1525 Laptop for 11 months the battery totally quit on me, because I was in the process of moving, I had to wait to call it in to Customer Support, and of course I get someone from Indi... |
Dell Computer Corporation - Extremely BAD Customer Service
Complaints - Computer/PCs -
Product/Service: Customer Service
Problem: I am very upset with your company! I just want to say that my both experiences from buy with DELL have been extremely bad. My last purchase which was three weeks ago and I did not put my em... |
Dell Computer Corporation - Fraudulent sales
Complaint - Computer/PCs - MN
Product/Service: Laptop computer
Recently I was working with a Dell technician to fix a problem with my computer due to a virus. My computer was 5 years old and the insurance for repairs was running out so they suggested that I purc... |
Dell Computer Corporation - Rip Off
Complaints - Computer/PCs -
Product/Service: customer support over the phone
Was charged $49.00 for customer support. The problem was not fixed. I told the lady that I did not want to pay the $49.00 if the problem cannot be fixed...She said "It will be fixed, we handle about... |
Dell - VERY VERY poor customer service
Complaint - Computer/PCs -
Product/Service: Inspiron Laptop and Optiplex Desktop
I will keep it short: The customer service of DELL is amongnst the worst I 've ever experienced.. Despite being a fairly able Techie, due to warranty requirements I end up calling DELL. On EACH occasi... |
Dell Computer Corporation - Dell Tech Support is a DISASTER!
Complaints - Computer/PCs - Round Rock TX
Product/Service: Dell Studio 1536 Laptop
I am writing because right now I am about as mad as I've ever been. Why? Because in January of this year my husband and I decided to use some of our overage money to purchase a pair of laptops for s... |
Dell Computer Corporation - Two Reps Two Different Info 129 To Fix Their Mistake
Complaint - Computer/PCs -
Product/Service: Dell Laptop
NOTE: THIS FALLS INTO THE CATEGORIES OF SERVICE FEE'S, REP MISTAKES, POOR CUSTOMER SERVICE, WARRANTY, REPAIR SERVICES, RELIABILITY, PRODUCT QUALITY, PRODUCT PERFORMANCE, & QUALITY OF SERVICE.
So t... |
Dell Computers - Dell non-service dept
Complaints - Computer/PCs - Round Rock TX
Product/Service: repair service
I placed a repair order on my Dell Inspron laptop. According to the instructions given to me by their service department, they sent an empty box by FedEx to me to return the computer to them. I recei... |
Dell Computer Corporation - Never again
Complaint - Computer/PCs -
Product/Service: Inspiron laptop computer
One month, 30 days, of use and the CD/DVD driver broke from normal use. The only "solution" offered after several attempts was I had to buy another one for $159. If it broke after 90 days of use, I un... |
Dell Computer Corporation - Dell...difficult to deal with
Complaints - Computer/PCs -
Product/Service: XPS One
Purchased a XPS One on line about 3 weeks ago. Out of the box, the system looked very nice and appeared to be well put together. Unfortunately within hours of operation it started experiencing prob... |
Dell Computer Corporation - Nightmare at Dell
Complaint - Computer/PCs - Round Rock TX
At the beginning of my conversation with the sales representative I informed him I had a Texas State Tax ID #. At that point he stated we would get to that later. The events surrounding my experienced... |
Dell Computer Corporation - Never Ever Again
Complaints - Computer/PCs -
Product/Service: Customer Service
I purchased a Dell desktop computer in February of this year. The computer is fine the customer service STINKS. I came in and tried to get on my computer and the monitor would not come on. It gave ... |
Dell Computer Corporation - Dell 1747 Laptop
Complaint - Computer/PCs -
I worked for 9 months saving a hundred dollars a month just to be able to have a lap top computer. I thought Dell was the way to go because we had Dell desk computers at work.
Boy was I wrong. I ... |
Dell Computer Corporation - Battery
Complaints - Computer/PCs -
Product/Service: Insprion 1525
In December of 2008. My Dell Inspirion 1525, wasn't even a year old yet and the batter died on me. Not even a year old!!!! Me not realizing that I could have just used the adapter, brought a new batte... |
Dell Computer Corporation - Vista 64 compatibility
Complaint - Computer/PCs - Roundrock TX
Product/Service: vista 64 and Adobe photoshop elements 7
I purchased a Dell Studio system with Vista 64 OS 7/15/09. I also purchased preloaded Photoshop Elements 7 at that time with the salesperson's help. When I tried to use Photoshop, the Editor would n... |
Dell Computer Corporation - Still waiting for the PC in New Mexico
Complaints - Computer/PCs -
Product/Service: Inspirion PC 546
I contacted Dell by website and placed an order for a PC , and printer June 22, 2009. I was informed that due to me not responding in a timely manner to all of the emails ans voice amils that part of... |
Dell Computer Corporation - Son unos Ladrones
Complaint - Computer/PCs -
Product/Service: computer desktop
Llame a Dell para suport con mi computadora q al update un programa de Window me dio un error y me dijeron q me la dejaban como nueva q eran 49.99 han pasado mas de 4 dias no me han solucionado nada y... |
Dell Computer Corporation - What Just Happened
Complaints - Computer/PCs - round rock TX
Product/Service: Adamo external blu ray drive
A simple request to return and or exchange a product that I was misinformed about has been a nightmare. my experience with Dell has been nothing short of appalling. The customer service reps are inade... |
Dell Computer Corporation - Vista junk
Complaint - Computer/PCs -
Product/Service: Vista opreating system
Dells Vista system is a pile of junk, nver buy a system with it, Dell knows this that is way they offer you a down grade to XP when buying a new computer. They can not repair it and if you have it, th... |
Dell Computer Corporation - Defective Computer
Complaints - Computer/PCs -
Product/Service: Inspirion 1525
I purchased a Dell Inspirion 1525 on Dec. 14th, 2008 and 8 months later it died! The first thing to go was the ac adapter which became soooo hot that I had to handle it with an oven mit. The electri... |
Dell Computer Corporation - Terrible customer service
Informative - Computer/PCs -
Product/Service: dell dimension 2400 tech support
The other night I had to crash my system call up Dell tech support name of tech was norman since then this has been a nightmare first off I spent $400.02 on this service $200 for tech support for 1 yr... |
Dell Computer Corporation - Dell Studio 1737
Complaints - Computer/PCs - Round Rock TX
Product/Service: Studio 1737
On April 28th 2009 I bought a Dell Studio 1737. I receive it on the 30th. When I tried to load a DVD the disk got stuck. That was just the beginning of my problems. Dell replaced the DVD then the ... |