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Dell Computer Corporation - Sick and Tired of talking to someone I can't understand
Complaint - Computer/PCs -
Product/Service: Financial Services/Orders Cancelled
I have had so much trouble getting through to Dell that it is ridiculous. I was on the phone last night for 3 hours and had been transferred 7 times but I wasn't giving up. Finally about 4 hours of... |
Dell Computer Corporation - Dell Computer Bait/Switch Tactics
Complaints - Computer/PCs -
Product/Service: Dell Latitude
Dell sold a computer for a price, then claim they are "out of stock" or over sold after receiving sales confirmation and phone calls stating otherwise. They called to let us know that the model ordere... |
Dell Computer Corporation - Customer Service/Support: Why even pretend?
Complaint - Computer/PCs -
Product/Service: Studio xps 8100 Desktop Support
First off- I am posting this expression of frustration here because Dell does not care enough to provide any access point for feedback that I could find( after searching for an hour) with the exceptio... |
Dell Computer Corporation - Dell Customer Service Sucks
Complaints - Computer/PCs -
Product/Service: Ordering of Ink
I was astonished to find out that the order that I had purchased online and received a confirmation for had mysteriously been cancelled by Dell. I spent over 2.5 hours and talked to people in India, ... |
Dell Computer Corporation - Dude, DON'T Get a Dell anymore!
Complaint - Computer/PCs -
Product/Service: Laptops (Various)
I purchased a Dell Inspiron 1525 in December 0f 2008. It arrived with a damaged case. They replaced it, and within a short time, the hard drive died. They replaced that one and again, hard drive failu... |
Dell Computer Corporation - Dell Financial Services - Nightmare!
Complaints - Computer/PCs -
Product/Service: Dell - Financing a Computer
Our nightmare started when we purchased a new Dell computer last year. The product itself has been fantastic, however our dealings with Dell Financial Services has been less than stellar! First of all... |
Dell Computer Corporation - Poor Technical Support
Complaint - Computer/PCs -
Product/Service: Inspiron 530
I purchased an additional "Tech Support" from Dell last February. I've had to use this support SEVERAL time and Dell continues to pass the buck. They were unable to resolve the problem or offer very ... |
Dell Computer Corporation - Worst customer service
Complaints - Computer/PCs -
Product/Service: laptop
Inspiron 2200. power adapter burned up.
using part number on adapter, enter in their search field.
comes up with a refurbished one which is fine. But compatability button,
does not list this laptop... |
Dell Computer Corporation - Okay Computer but Lousy service
Complaint - Computer/PCs -
Product/Service: Dell Inspirion 1750
I was quite excited when my Dell computer arrived and for awhile, was quite happy with it's performance. Then I had a project to complete and tried to open up Microsoft Office Power Point. I then r... |
Dell Computer Corporation - DELL LIES - DONT BUY DELL
Complaints - Computer/PCs -
Product/Service: INSPIRON 546 MT
Placed order on line 11/23/09 - received confirmation with ship date. notified on 12/08/09 your order has been delayed with another ship date- just prior to ship date on 12/15/09 received e-mail Dell ... |
Dell Computer Corporation - Only If I Knew Then What I Know Now
Complaint - Computer/PCs - TX
Product/Service: Studio One 19 With Blu Ray
I was happy for the first day after I got my studio all in one 19 tell I found out the blu ray didn't work. Total time on the phone with Dell support was 12 hrs to try to fix it. Couldn't find a fix... |
Dell Computer Corporation - My New 11z Three Hours And Dead
Complaints - Computer/PCs - Sarasota FL
Product/Service: Laptop 11z
I just got my new Dell 11Z today. I had to wait three weeks for delivery. Started great, looked good but yes there is a but. In less that three hours the hard drive crashed. A week later and ten phone... |
Dell Computer Corporation - Dell Customer Service is the Pitts..
Complaint - Computer/PCs -
Product/Service: Overall Customer Service
I am a commercial customer of Dell and have purchased over 100 pc in the last 15 years. I am totally shocked at the horrific service I have received from Dell. On December 20th I received a new Dell V... |
Dell Computer Corporation - Don't buy Dell!
Complaints - Computer/PCs - Lavergne, TN
Product/Service: studio xps 8000
We purchased a computer just after Thanksgiving. On New Years Eve we finally got the monitor. In checking with our Fed Ex number we were notified that the computer should arrive on January 8. On Ja... |
Dell Computer Corporation - Dell Financial Services won't accept my payment because Checkfree handles it
Complaint - Computer/PCs -
Product/Service: Monthly payment for computer
Yesterday I tried to pay my monthly online payment to Dell for the computer and other items I purchased in the last year. When I went to the Dell Financial Services site, I discovered my account had ... |
Dell Computer Corporation - Do Not Buy Any Dell Products. One Ridiculous Company.
Complaints - Computer/PCs -
Product/Service: Wireless printer W313W.
1 Yr. Ago I purchased a Dell p703w wireless printer. It was 1 yr and 3 days old when it stopped printing black. After doing all of the normal steps, including purchasing a $22.00 Dollar ink cartridge ... |
Dell Computer Corporation - Ridiculous customer service
Complaint - Computer/PCs -
Product/Service: Dell computers
I have been trying to solve the computer with Dell technical support for a month. First, I understood hardly anything of what those people are saying. I called them four times, they did the troublesho... |
Dell Computer Corporation - Do Not Buy a Dell!
Complaints - Computer/PCs -
Product/Service: Dell Inspiron 1750
This is the second Dell computer I have purchased. The first one, the hardrive crased after 1.5 years and I lost all my information. This second computer I have had for 3 months...the hard drive has d... |
Dell Computer Corporation - Worst. Customer Support. EVER.
Complaint - Computer/PCs -
Product/Service: Vostro 1400
Dear Readers,
At the risk of coming off as talcum powder in amidst a blizzard of other unhappy customers, I urge you to look at HP or any of the other numerous high-quality brands of computer manuf... |
Dell Computer Corporation - Byzantine policies
Complaints - Computer/PCs -
Product/Service: mini laptop
I purchased a mini laptop for my daughter for Christmas. She received a full-size laptop from her boyfriend and so we tried to return the mini to Dell. We could only talk to people in the Phillipines ... |
Dell Computer Corporation - The Dell Christmas Week & New Year's Day Nightmare
Complaint - Computer/PCs -
Product/Service: Dell Vostro 410 Desktop - 1 year old and 2 months
Prior to the X-mas, my computer crashed with a blue screen. I called Dell and then said you need a new hard drive and motherboard. We are sending one and you will have next 1-2 day installation by o... |
Dell Computer Corporation - Poor products
Complaints - Computer/PCs -
Product/Service: laptop computer
I purchase a Dell computer in Feb. 2009, since then they have replace the computer twice and are replacing it a third time. They have made fun of my disability. I can only understand certain monoton... |
Dell Computer Corporation - Dell's Service Dept.
Complaint - Computer/PCs -
Product/Service: Dell D1PDSR11
I called on 12/14/09 with a problem with my Dell PC sending multiple unreadable copies of attachments I'd tried to send. I was told I had a very dangerous infection and it would cost $129.(+tax) to r... |
Dell Computer Corporation - Waiting, Waiting and Still Waiting
Complaints - Computer/PCs - Picture Butte AK
Product/Service: Dell Studio Slim Desktop
On November 11, 2009, I ordered a Dell Studio Slim Desktop online through the Dell Canada website. On November 12, 2009 the order was approved. Dell did not provide me with a shipping date. I assum... |
Dell Computer Corporation - I'll never deal with Dell again
Complaint - Computer/PCs - Frenchs Forest, NSW, 2086
Product/Service: Laptop
December 11th 9:20am – Ordered a laptop for my sons Christmas from DELL Computers and received verbal and email confirmation that the unit was in stock and would be shipped next business day, credit... |
Dell Computer Corporation - My Dell Laptop is Falling Apart
Complaints - Computer/PCs -
Product/Service: Inspiron 1526
Dell Inspiron purchased April 2008 for $749. Spent over $500. in repairs:
1. Software issues (improper installation, wrong software installed) from new. One year and $320. later this was resolved.
... |
Dell Computer Corporation - Marketing an unnecessary product for profit!
Complaint - Computer/PCs - Manila
Product/Service: Webroot Spy Sweeper with AntiVirus
I purchased my Dell laptop computer on December 2008. I also purchased the Norton AntiVirus and a software warranty. I had three incidents with my software and had to call Dell Oncall. All of the soft... |
Dell Computer Corporation - Dell Will Screw You
Informative - Computer/PCs -
Product/Service: Laptop and Technical Support
Dell Will Screw You
I apologize in advance for the length of this posting, but I am a Abused Dell customer and do not want you to become the same. Before you buy any Dell Product or Service, you m... |
Dell Computer Corporation - Never ending order
Complaint - Computer/PCs -
Product/Service: studio 17 laptop
I placed an order for my laptop Studio 1745 in October. After several delays and numerous tries to find out why the laptop keep getting pushed back I finally had enough and cancelled the order. There ... |
Dell Computer Corporation - Dell Technical Support Delivers Outstanding Service
Compliment - Computer/PCs - Austin TX
Product/Service: Inspiron Computer
I loved the outstanding customer service I received from a technical support specialist from DELL Computers today! Extraordinary!
Thumbs up to all the good people at Dell who helped me get the issu... |
Dell Computer Corporation - Customer Service Failures
Complaint - Computer/PCs -
I just had the misfortune of having a discussion via online chat with one of their Customer Service Representatives (for lack of a better term). To say that I was appalled is an understatement. They... |
Dell Computer Corporation - Delayed Shipping
Complaints - Computer/PCs -
Product/Service: Desktop Computers
I ordered 2 computers from Dell online on November 16th. The expected delivery date was December 7th. I used standard, 5-7 day delivery.
Then, on December 3rd, I received an email that says, "w... |
Dell Computer Corporation - Beautiful computer, wrong operating system, tear hair out
Complaint - Computer/PCs - Lawrenceville, GA
Product/Service: Dell Vostro
Just today assembled my beautiful new Vostro desktop for my solo psychiatric practice. I ordered it with Windows 7, 64-bit, with Windows XP. Big mistake the XP part. Even though backup disks includ... |
Dell Computer Corporation - Unsolved problems
Complaints - Computer/PCs - tallington stamford England
Product/Service: inspiron 546
I have read the Dell reviews with interest, most of them are from people who live in the U. S.A I live in England which makes getting any sort of service from Dell impossible. Briefly my computer was ... |
Dell Computer Corporation - I've learned my lesson
Complaint - Computer/PCs - TX
Product/Service: Inspiron E1505
I've always thought of myself as reasonable intelligent, and learn from my mistakes. But huge error in judgment. I 1st owned the Inspiron 1500( that still sits in a closet collecting dust) That ran... |
Dell Computer Corporation - Refurbished, junk, lying customer service reps
Complaints - Computer/PCs - round rock TX
Product/Service: Computers Inspirion 600
I contacted Dell a month ago because my 3 year old computer faded to black. The hard drive was corrupted and I lost all my data. I have spoken to over 10 reps and I have the inspirion that doeasn't wo... |
Dell Computer Corporation - Excellent Service
Compliment - Computer/PCs -
Product/Service: Netbook 10v
I recently purchased a netbook from Dell and could not track my shipping online. When I finally found my way to the Financial Department the problem was resolved immediately.
I received the Netbook o... |
Dell Computer Corporation - Dell Tech Repairman Caused Fire
Complaints - Computer/PCs - Round Rock TX
Product/Service: DELL XPS
Here is the copy of the letter I wrote to Michael Dell. I need to preface this with letting you know, the letter got me a fast phone call from his representative in INDIA! SHAME ON YOU MICHAEL DELL!... |
Dell Computer Corporation - Nightmare
Complaint - Computer/PCs -
Product/Service: XPS1
I have had this computer since June 09. I have nothing but problems. The computer worked as specified for 2 weeks. Then we had to reinstall all software. Next the printer drivers would eraze on its ow... |
Dell Computer Corporation - Contact information to help consumers
Informative - Computer/PCs - round rock texas
Product/Service: dell computers/support/service/warranty
After long and tiresome efforts, here are some Dell reps who have your answersMichael@Dell.com-Arun_G@dell.com-Naveen_Nagpal@Dell.com-Donald_Mc@Dell.com-Dennis_Brabandt@Dell. comRonald_Garriques@Dell.... |
Dell Computer Corporation - I'm In Dell Hell
Complaint - Computer/PCs - Round Rock TX
Product/Service: Customer (no) Service
In April, 2009, I was in the market for a new computer. We have always purchased Gateway computers and have had no problems or issues with them. I was a satisfied Gateway customer but my daughter insi... |
Dell Computer Corporation - Warranty is a joke
Complaints - Computer/PCs - round rock TX
Product/Service: extended warranty
Bought XPS with multi year warranty. 3 years later(under warranty) system fries. Dell( after LOUD and obscene)complaints on my part sends me a toy-XPS630i RMA replacement. It blows up 1st time juiced ... |
Dell Computer Corporation - Dell computer troubleshooting help
Complaint - Computer/PCs -
The DELL computer is fine but I am very annoyed that I have to pay for any kind of troubleshooting support from DELL especially after having owned an HP with a fabulous free troubleshooting diagnostic... |
Dell Computer Corporation - Project Management Nightmare--Purchasing from Dell
Complaints - Computer/PCs - TX
Product/Service: Various
Several Pieces of equipment were ordered from Dell during October 2009. These included a 22u Server Rack. The equipment was to arrive on 10/27/2009 for a migration on 11/12/2009 which would require ... |
Dell Computer Corporation - Dell Printer ink Kx703
Compliment - Computer/PCs -
I agree with everyone else that purchased this printer. I think it has a built in evaporator!! I would be less expensive to throw away the printer and buy another than keep buying ink!!!!... |
Dell Computer Corporation - Had it with Dell
Complaints - Computer/PCs -
Product/Service: Dell Financial Services
I bought a Dell Computer a few years back which I am still paying for I have never missed a payment once as the money is taken out of my bank every month on time around a month ago I had call Dell up ... |
Dell Computer Corporation - Like the product hate the tech support.
Complaint - Computer/PCs -
Product/Service: Dell printer software install failure.
I just purchased a new Dell Studio 15 with Windows 7. Five days old, well within the warranty period. About 2 1/2 days into trying to install my current Dell printer, which works great on two other D... |
Dell Computer Corporation - False information
Complaints - Computer/PCs -
Product/Service: desk top
I puchased a desktop Dell computer less then a year ago. This past wk. I could receive e-mails but I couldn't send. I bought insurance. I was advised by my local provider Windstream the the prob. was ... |
Dell Computer Corporation - Bad sales rep and the worst customer service ever
Complaint - Computer/PCs -
Product/Service: product not working, service reps kept passing the buck
I spoke with a sales representative with a particular computr and price range in mind, but he coninced me to buy the higher priced model to meet my needs. I received this very expensive computer whic... |
Dell Computer Corporation - Good product Horrible support
Informative - Computer/PCs - TX
Product/Service: Desktop PC Dell 545 and technical support
Just bought a new Dell desktop Model 545 labeled with "Integrated Stereo Speakers". I like the box but there was no sound after trying all the settings. It only works with an external speaker. Thinkin... |