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Delta Airlines - Example how your business is appreciated
Complaint - Airlines -
Product/Service: Changing airline tickets
I am posting my experience with Delta. I see that the world's largest airline doesn't really care about customer service. I have the unfortunate situation in which a competitor is not available for ... |
Delta Airlines - Delta, Bad!!
Complaints - Airlines -
Product/Service: Flight
This is a very long convo but I wanted to show the back and forth between myself and Delta
Just bad service
RE: Case Number 8257328
Thank you for your most recent communication expressing yo... |
Delta Airlines - American Express False Advertising for Skymiles
Complaint - Airlines -
Product/Service: Delta Skymiles
Delta and Amex advertise this headline: "Instant Account and 25,000 Miles" and Delta adds a big headline "for your holiday travel." Fine print contradicts the headline and turns out it would be IMPOSS... |
Delta Airlines - Unreasonable service charges
Complaints - Airlines -
Product/Service: Flight date change
We are taking a trip to New York to take care of some family business. On September 7th I bought 4 tickets for Friday the 16th of October, 2009. Due to other family members schedules, we realized we r... |
Delta Airlines - Seating Problem
Complaint - Airlines -
Product/Service: Crowded Business Class
I "splurged" for a special trip to Ireland and reserved a Business Class seat. On the last leg of my trip our scheduled jet was replaced by another in which the Business Class appeared to me to be as ... |
Delta Airlines - First class fare, low class flight
Complaints - Airlines -
Product/Service: First class flight purchase
I purchased a full first class fare for my family from Atlanta to Sacramento round trip at a cost of $5300 for 4 tickets. Atl to Sac was fine, coming back was unbelievable. Both trips on the same type... |
Delta Airlines - Worst ever experience
Complaint - Airlines -
September 8, 2009. Flight to Europe from John F. Kennedy airport. At the check in we told that the gate had been closed for the flight despite of the fact that it was 65 minutes before departure time.... |
Delta Airlines - Horrible Customer Service
Complaints - Airlines -
Product/Service: Airline Tickets
Upon reaching the Platinum level of Delta Airlines we were given 8 free upgrades certificates. Upon trying to use the upgrades we were told they could only be used on the Y level tickets. These tick... |
Delta Airlines - Cancelled flight due to missing staff/Awful customer service
Complaint - Airlines -
I'm writing due to a terrible experience I had with Delta flying from JFK to Buffalo. I had a 10pm flight on a Sunday night. The flight kept being delayed until about 12 or 12:15am, each time Delta an... |
Delta Airlines - Robbed by Delta
Complaints - Airlines - Atlanta GA
My husband recently inadvertently missed his flight - which we take full responsibility for, however when I called Delta to inform them of this and to "rebook" his flight, first they wanted to charge ... |
Delta Airlines - Avoid At All Cost
Complaint - Airlines -
Product/Service: Airline Flights
If you have another option choose another airline and pay more, because in the end you will be better off. Delta does absolutely nothing to help a customer if they have a problem with a flight/plane.... |
Delta Airlines - A moms nightmare
Complaints - Airlines -
Product/Service: airline
I sent this following letter to Delta by mail and eamils. I was thinking they would at least allow me to have my 10.00 back
I snet this lettter to Delat when I figured out that emails werent getting ... |
Delta Airlines - Misinformation - again and again
Complaint - Airlines -
I booked a flight from SFO to Dublin, Ireland by way of Atlanta on Delta. I spoke with the reservations department myself as did the travel agent from Quinn Travel (San Francisco, CA). We were both ... |
Delta Airlines - Stolen Bags
Complaints - Airlines - GA
Product/Service: Baggage
On a recent non-stop flight from Atlanta to Las Vegas my bags did not arrive at the Delta turnstile. I immediately reported the loss and was given the claim forms and assurances that they would be del... |
Delta Airlines - Cost Of First Class Ticket And Delta Selling My Coach Ticket
Complaint - Airlines -
I was due to fly home from Hawaii on last leg of 10 day trip. Delta air 0062158584 from Ohau. I fell and broke my ankle on 07/23/09. Was attended by ems/hospital and taken back to the ship. Sailed ... |
Delta Airlines - Delta solvents on planes UPDATE
Complaints - Airlines - Atlanta GA
Product/Service: Inboard spraying
For those of you who think spraying things onboard is normal,it is not. I fly a lot and this was not some routine spray. It was likely some sort of disinfectant to prevent infection. However, there ar... |
Delta Airlines - DELTA RIPS ME OFF AGAIN
Complaint - Airlines -
I purchased a round trip Delta ticket at the Salt Lake City airport an hour before the flight to Great Falls Montana. 30 minutes later I decided to drive instead of paying Delta's outrageous price of... |
Delta Airlines - Lost luggage/cancelled flights
Complaints - Airlines -
Product/Service: ruined vacation
Flying Delta turned my dream vacation into a nightmare. It’s been 29 days since I’ve seen my luggage. Try taking a 12-day Mediterranean cruise with no luggage. It’s awkward, inconvenient,... |
Delta Airlines - Discrimination against peanut allergies
Complaint - Airlines - Atlanta GA
I was traveling with my daughter who has a fatal peanut allergy. We were told the airline would create a 3-row front and back peanut free buffer. We were in 1st class. When we got on the board the fli... |
Delta Airlines - Delta's Skymiles Program Is A Total Ripoff
Complaints - Airlines -
Product/Service: SkyMiles Program
First of all, they advertise a "free" flight in the U.S. for 25,000 miles, but GOOD LUCK on finding anything, even though you are very flexible, plan WAY ahead, and want to use your miles during a sl... |
Delta Airlines - Two Year Old Forced To Sit Alone
Complaint - Airlines -
When I went online to electronically check-in with Delta Airlines on August 14, 2009 for my return flight on Saturday, August 15,the system would not let me check in. I call Delta and was told the rea... |
Delta Airlines - Delta-traveling with children & destination wedding hell!
Complaints - Airlines -
I was due to fly to Aruba to get married. We sat on the tarmac for almost 2 hours, so I missed my connecting flight in Atlanta. Delta was unable to get me on a flight until the next day. they did not ... |
Delta Airlines - Worst Airline In The Industry
Complaint - Airlines - GA
Product/Service: Flight
Hello readers, I am going to share an experience of mine that gives me headaches just thinking about it. In order to visit a friend in Tunisia, I had to book a flight that stops in Paris, whereupon I ... |
Delta Airlines - Please I Need Your Help To Solve This Problem To Get My Money Back
Complaints - Airlines -
Name: Mr. Hamza Elsherbiny
Email Address: hamzaelsherbiny@hotmail.com
[snip]
I booked 4 tickets online for myself and my family from Delta.com web site since June 2009. The trip was Cairo – Ne... |
Delta Airlines - Baggage Chimps at Delta
Complaint - Airlines -
Product/Service: Lost Baggage Every Time
The wonderful folks at Delta have floundered only 1 flight short of a new record. Or at least I hope it would have been a record. On 3 of the last 4 flights they have lost my baggage. On the return fl... |
Delta Airlines - Delta Sucks
Complaints - Airlines -
Product/Service: Will not honor seats selected.
Four tickets were purchased from Delta via Priceline, three Weeks before flying to Florida. The seat’s 12 - A B C &D’s were selected. When we arrived at JFK on the afternoon of our trip, and prin... |
Delta Airlines - $175 to bring back the same bag
Complaint - Airlines -
ON 7/13 I flew Delta Nortwest airlines out of NY LGA to Florida PBI for business. On 7/17 on the return flight I was told that my bag was too BIG, not overwight, too BIG. This was the same bag I used ... |
Delta Airlines - Transfer ticketing and lost baggage
Complaints - Airlines -
Product/Service: International trip from Louisville to Helsinki
I was booked to fly from Louisville through Atlanta to Helsinki on 31 July 2009. The international leg, from ATL to Stockholm was to leave ATL at 8:00PM. I was on a 1 hour feeder flight from Louisvill... |
Delta Airlines - Cusomer Service Rep hung up on me
Complaint - Airlines -
I called Delta customer service because I had questions about the change in my flight schedule. They booked me on a new flight which will arrive arrive at my destination 6 hours later that the origio... |
Delta Airlines - Pet In Cabin Policy Is Horrible!
Complaints - Airlines - SW Florida FL
I read and lengthy and informative review about someone else flying with their small pet, and they detailed Delta airlines (and some of the OTHERs are not much better, I have found). Delta is the wor... |
Delta Airlines - Unprofessional and rude agents
Complaint - Airlines -
I Have been the Delta preferred member from past 10 Years. I remember the time 9 years ago when you were greeted by very friendly Delta agent to the agents now who would not even say hello to you, jus... |
Delta Airlines - Terrible Service
Complaints - Airlines - Canton MS
Product/Service: Airline
As of July 15, 2009 when I left Jackson, MS and arrived in atlanta where we sat on the tarmac 3 hours because all the slots are full. I miss my connecting flights and the ticket agents were very rude ... |
Delta Airlines - BEWARE
Complaint - Airlines -
If you ever have the discomfort of having to fly with Delta please be aware that if you book online with a Credit Union Visa the website does not support it and they with enter pending charges on the ... |
Delta Airlines - Day from hell
Complaints - Airlines -
Product/Service: airline
Our initial flight out of Cleveland was delayed by an hour and a half due to mechanical problems. This made our connecting flight impossible to catch. We were told by the check-in agent in Cleveland... |
Delta Airlines - You paid for a ticket but you still can't get on the plane
Complaint - Airlines - Las Vegas NV NV
Product/Service: Gave Delta money for a flight that we could not get on
I booked a flight for my son to see his father, he is 13 and has never flown before. I booked it over the phone with an agent and explained that he has never flown before and I was a little aprehensi... |
Delta Airlines - Milage Redemtoin Points
Complaints - Airlines - Atlanta GA
Recently I used my Delta Sky Miles to purchase a ticket to New York. When I checked available flights Jet Blue had one at 10:55Am for $219 as well as Delta. Looking to save money I chose Delta. Choos... |
Delta Airlines - How to ruin a holiday
Complaint - Airlines -
We booked NWA and then discovered it would be a Delta flight. We left London Heathrow 2hrs 20 minutes late, missed our connecting flight to Orlando, still at gate but not allowed to board. No sorry ju... |
Delta Airlines - Beware Of Airline Overcharges For Ticket Prices Booked Through Travel Agency
Complaints - Airlines -
Product/Service: Airline Ticket
Booked roundtrip ticket online & paid with cc on line to priceline. Got to Delta to check in and was told they had my reservation but needed payment. As trip was for dying father, I had to get on th... |
Delta Airlines - Don't Lose Anything On A Delta Airlines Flight
Complaint - Airlines -
My daughter flew on Delta Airlines from NY to Tel Aviv on July 3. She inadvertently left behind on the plane her brand new mobile phone which was in a small case with 3 cards with identification, her... |
Delta Airlines - No Receipt for Online Baggage Check-In
Complaints - Airlines -
I paid online the $15 fee for checking in baggage (this could be a compliant in itself) and was provided the option of having the receipt sent via email. Since I was at a hotel I had no easy access t... |
Delta Airlines - Loss of frequent flyer miles
Complaint - Airlines -
Product/Service: Skymiles
When Delta announced their merger with Northwest Airlines, they announced they would link the SkyMiles and World Perks accounts. I waited for them to send me the information on how to do this, and rec... |
Delta Airlines - Many delays & lost luggage
Complaints - Airlines -
On June 26, I had reservation on flight # 5175, from Atalnta to Des Moines Iowa. After a 2 hour drive to Atlanta, I found out that flight was cancelled. I was then transferred on flight # 15556 to M... |
Delta Airlines - Lousy Service
Compliment - Airlines - Sarasota FL
Yeah I read another complaint on Delta airlines and myself and sister and daughter went north form Florida to Ohio for our mother was real sick from Alzheimer's and they wouldn't even change our retur... |
Delta Airlines - Delta does not care!
Complaints - Airlines -
Product/Service: Overbooked flight
In September 08 I booked a flight from Sarasota, FL to Rochester, NY. The reason I booked the flight 5 months in advance is to get a flight that leaves when I want to fly and does not have a long ... |
Delta Airlines - Complaint
Complaint - Airlines -
Product/Service: Purchased of round tickets to Atlanta booked 4/15/2009
Reservations made over a month prior to departure. Sacramento to Atlanta. Flight going pleasant.
Return flight terrible.
Arrived 4 hrs prior to departure. Unable to get assigned seats, clerk ... |
Delta Airlines - Thanks Delta for your crappy service
Complaints - Airlines -
My parents being both 80 years old and living in Florida presented a challenge when they wanted to return to Pennsylvania for a summer visit and birthday party for my step dad. I decided to fly them ... |
Delta Airlines - Piss poor customer service
Complaint - Airlines -
Product/Service: Check in at Delta counter
(the following is a letter we wrote to the Delta corporate office)
To whom this may concern:
I seek to make a formal complaint about the check-in staff at the Columbus International Airport in Ohi... |
Delta Airlines - Sky Miles Cancelled without Warning
Complaints - Airlines - Atlanta GA
Product/Service: Sky Miles
I am one of an apparently growing number of Delta Frequent Flyers punked by the Sky Miles program managers. A e-statement showed up for June09 with my 69k miles vanished. A call informed me they had... |
Delta Airlines - Threatened by a Reservations Supervisor
Complaint - Airlines - Tampa
Product/Service: Airline Reservation
Listed below is exactly what I sent to Delta's Customer Service form online. I am waiting to see if I get any feedback.
I was on Flight _ from Houston to Atlanta prior to this flight. My father w... |
Delta Airlines - Delta's Inept Service Helped My Military Husband Arrive 8 Hours Late For Duty
Complaints - Airlines -
Product/Service: Flights
My husbands flight to Atlanta on Delta was scheduled to leave at 3:30 in the afternoon. By 6pm he was still on the tarmac in D/FW. He arrived late in Atlanta and missed his connecting flight to Ft. ... |