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Home Depot - I Love Home Depot But
Complaint - Home Improvement -
Product/Service: Billing
I have not received a bill in the mail for items I bought in August (I think it was August). Anyhow, I am receiving calls saying I owe money BUT how can I pay when I have not received a bill in the ma... |
Home Depot - Home Depot Customer Service
Informative - Home Improvement - fayetteville GA
Product/Service: Employees
I work for a HD store in Georgia, and I've read a lot of bad customer service reviews for a lot of stores, and I've got to be honest with you, it's not like that at my store or any in my area. I will ... |
Home Depot - Lack of customer service
Complaint - Home Improvement - chula vista CA
Home Depot has the "button"in the isles that indicate to "press button for assistance from an associate" . This is definitely the most appalling system any customer service department can think of, as... |
Home Depot - So Much For Big Companies
Complaints - Home Improvement - Atlanta GA
Product/Service: Siding A House
I had a siding job done to my house two years ago by Home Depot thinking useing a big company if there were any problems they would be taken care of, WRONG.
After getting them to come back and red... |
Home Depot - Do not order from Home Depot
Informative - Home Improvement - Missoula MT
Product/Service: Ordering from the kitchen and bath area
Dear wonderful Home Depot :
To who it may concern I would like to share my concern with your customer service at the Home depot in the Missoula city. I am a General contractor from California and wor... |
The Home Depot - Poor Delivery
Complaints - Appliances - 465 Centre Street, Quincy MA
Product/Service: Maytag Dryer
Apparently when you buy an appliance at Home Depot, Home Depot kidnaps it for 4 weeks before actually giving it to you. We had a delivery date scheduled 2 weeks after the purchase price, but when cal... |
Office Depot Inc - They do not care after the sale
Complaint - Office Supplies -
Product/Service: Warranty's
Most just DO NOT CARE ABOUT YOU AFTER the sale. I have gotten the "run around" from them for almost a month. The following are the phone numbers I have been given or transferred to after I recontacted... |
Home Depot - Delivery Service is Poor - Poor Delivery Service -
Complaints - Home Improvement -
Product/Service: Napa Chaise Lounge
Firstly, about two moths ago, I had my first snafu with the Home Depot shipping dept. I ordered a twin pack of Napa wrought iron chairs, then 1 week later I'm told that they are on backorder. So, I as... |
Home Depot - Home Depot Comes Through!
Compliment - Home Improvement -
I bought a defective Maytag washer from Home Depot in Seekonk, MA. This washer broke after one hour of use. Due to policy, Home Depot insisted I deal with Maytag directly. After six days of waiting... |
Home Depot - Promotional Billing/Revolving balance issue
Complaints - Home Improvement -
My husband and I have been long time Home Depot card holders and we really do like the products and services that we have received. We had our kitchen remodeled, and have repainted our entire home wi... |
Home Depot - Poor customer service
Complaint - Home Improvement - Dublin OH
Product/Service: Flooring department
One of the worst experiences with retail stores. Ordered 7 boxes of bamboo flooring through the store (special order) on July 18th, they got to the store on August 13. Of course, one of the boxes was ... |
Home Depot - Terrible Customer Experience
Complaints - Home Improvement - Worcester MA
Product/Service: Window Replacement
Their is NO customer service at Home Depot @ Home Services division! I ordered 8 replacement windows on 5/26/10 and as of 8/14/10 I still do not have a finished set of windows. Here are the problems I... |
Home Depot - Should Be Recalled
Complaint - Home Improvement - PLAISTOW NH
Product/Service: Lg Tromm Front Load Washing Maching
I purchased a LG front loading washing maching, about 3 years ago with a extended warrity. How conveinent it exspired just before my problem. My front loader pours water out the front door every time ... |
Home Depot - Kitchen counter tops
Complaints - Home Improvement - Marana AZ
We went to the Marana Home Depot to look at granite counter tops. We spoke with the sales person about prices, installation, etc. He showed us a display with exactly what we wanted. The order was p... |
Home Depot - Home Depot on the Internet really STINKS
Complaint - Home Improvement -
Product/Service: Ariens 34 inch Zero Turn Mower and the Mulching Kit
The Ariens 34 inch Hydrostatic Mower is wonderful. What a great product. It is plenty powerful, easy to use, and it truly preforms. I can mow my one acre yard in 30 minutes now. It use to take me ... |
Home Depot - Home Depot No Show
Complaints - Home Improvement -
Product/Service: Refrigerator
After taking a day off and waiting all day for a refrigerator to be delivered from the Home Depot store in Longmont, Colorado. I received a call at 6pm from someone named Derik called saying they co... |
Home Depot - Contracting with GE for Appliance Delivery - abandon all hope
Complaint - Home Improvement - Middletown RI
Product/Service: Refrigerator Delivery
Home Depot contracts with GE to deliver appliances. They did not come when they said they would, did not call the cell number I made a point of giving when I called back in response to the previous da... |
Home Depot - What It Is / What It Isn't
Informative - Home Improvement -
Home Depot is a great hardware store / good selection of in stock items / fair prices / nice place to visit and browse (and that means spend) but thats it. Their special order department is a disaste... |
Home Depot - Being Over Charged
Complaint - Home Improvement - Virgina Beach VA
Product/Service: Shower Remodeling
My wife recently called Home Depot to have our bathroom shower remodel.
She was given a price of $4,300.00. She signed the contract and gove them $1,300.00. The installer did a good job with th... |
Home Depot - My experience with Home Depo
Compliment - Home Improvement - Reno NV
Product/Service: Carpet
I would like to share my experience at Home Depo, Reno NV. I have rental property and am widowed, therefore I have to take care of them by myself. I went to Lowe's Home Improvement to purchase carpe... |
Home Depot - Worst Delivery Service EVER!
Complaint - Home Improvement -
Product/Service: Dishwasher
I ordered a new dishwasher from Home depot three and half weeks ago. The one I wanted they currently didn't have in stock. The worker told me that they would place the order and have it delivered to... |
The Home Depot, Lompoc, CA - Two great employees
Compliment - Home Improvement - Lompoc
Product/Service: Home inprovement
Kory and Heather in the Garden department were super. They helped me load my car with very heavy bricks.... |
Home Depot - Pathetic, inconsiderate and definately unprofessional
Complaint - Home Improvement - CA
Product/Service: Stove and Microwave
We ordered a free standing range and a microwave to go on top from home Depot...On the day of the delivery July 10, 2010.
On the day of the delivery the delivery people came, introduced themselves, a... |
Home Depot - Lawn Mower Blues
Informative - Home Improvement - Dublin GA
Product/Service: Cub Cadet zero turn riding lawnmower extended maintenance
I have been working with the store in Dublin GA for six weeks to get a lawn mower repaired. I have had no information, people had no idea what I wanted, and when they would promise to call back no ca... |
Home Depot - Too Big to Serve
Complaint - Home Improvement - Bennington VT
Product/Service: Appliance Warranty Issues
My Home Depot has some of the nicest employees one could want. However, their good intentions become worthless because of the myriad systems in place that prevent a customer from getting reasonable s... |
Home Depot - Home Depot
Informative - Home Improvement -
Product/Service: What they Are?
Home Depot does not manufacture anything. Home Depot does not install anything. Home depot is basically a supply warehouse at discount prices
and a do-it-yourself store. There are many good contracto... |
Office Depot Inc - Deals Too Good to be True - Office Depot Cancels Order without Good Explanation
Complaint - Office Supplies - Raleigh NC
Product/Service: AA Brand Copy/Printer Paper
I bought 2 small cases of paper (5 reams per case) with a coupon code online and had selected to pick it up in store. The paper was on sale and so the coupon code made it a very good deal. When I we... |
Home Depot - Defective Carpeting and backing
Complaints - Home Improvement - Bettendorf IA
Product/Service: Carpeting
Purchased wall to wall carpet for livingroom, diningroom, and stairs from Home Depot in January 2008.The carpet was installed and had a smell to it. Called Home Depot and they sent someone to clean i... |
Home Depot - Refused to refund cash
Complaint - Home Improvement - Austin TX
Product/Service: ac unit
I purchased a ac unit yesterday am. The front cover did not fit. I returned it to the store I purchased it at. They did not have another one. They called another store, gave me store card to go get on... |
Home Depot - Ceiling Fan/Light Dissatisfaction
Complaints - Home Improvement - Sacramento CA
Product/Service: Hampton Bay
A little over a year ago I purchased a Hampton Bay ceiling fan/light. I hired a handyman to install the fan. It did not work as one of the parts was defective. Handyman was able to get a replacemen... |
Office Depot Inc - Office Depot - Full of Lies and Giving Run Arounds
Complaint - Office Supplies -
There was a sale on calculators so I made an order online, they confirmed my order and said the items were in stock. However, my order was put on "hold verbal authorization" and I was told I would be ... |
Home Depot - Where is my money?
Complaints - Home Improvement - Hagerstown MD
Product/Service: return
I ordered an item online, the next day I returned it because it did not work. I paid with debit card. I asked the lady how long it would be before I would get my refund and she said 5 to 7 days after ... |
Home Depot - The customer is always wrong
Complaint - Home Improvement - Normal IL
Product/Service: carpet installation
The woman who called to setup our carpet installation was rude and argumentative. She tried to debate me about an Bloomington, IL ordinance regarding the hauling away of carpet. She told me that the... |
Home Depot - Customer servic
Complaints - Home Improvement - coconut creek FL
About two weeks ago my husband and I purchased custom window treatments for our home and prior to making the purchase final the employees were very helpful and called to 'check' if we'd made a choice.... |
Home Depot - Home Depot Supports Equality
Compliment - Home Improvement -
I am so happy that Home Depot has sponsored events at pride events and participated in parades in Southern Maine and Boston. They are showing their investment in not only the diversity of their compa... |
Home Depot - Home Depot has me hanging my clothes on a line and washing my own dishes
Complaints - Home Improvement - johnstown PA
Product/Service: Faulty LG dishwasher and dryer
I bought 4 LG appliances for my new home 3 years ago. First the dishwasher died then the front-loading dryer died. LG wouldn't back their products. 5 repairmen that I contacted wouldn't even come to d... |
Home Depot - Broken Lawn Mower
Complaint - Home Improvement - Warrenton VA
Product/Service: Toro Lawn Mower Model 20331, Serial No. 290062114
I googled Home Depot, Toro, and "complaint", just to see if anyone else has had a similar experience to mine. Sure enough, there were so many I couldn't count. The first one I looked at had an experie... |
Home Depot - Whatever Happened to Treating the Customer with Respect???
Complaints - Home Improvement - Jericho NY
Home Depot is unbelievably horrible. Last week, while I was returning merchandise, the manager of the store (Keith) approached me at the return
counter and began questioning me. His inquiries centere... |
Home Depot - Excellent employees
Compliment - Home Improvement - Brea, CA
Product/Service: customer assistance
I was shopping with my dad today for door hinges for our garage door. As soon as we walked in, an associate asked us if we needed help. We explained what we needed, and he was more than happy to help ... |
Home Depot - Absolutely Dissatisfied
Complaints - Home Improvement - Waite Park MN
Product/Service: Fence Purchase
We recently purchased a special order, $6000 fence, through Home Depot and were told we would receive it in 7-14 days. My husband is in the military and took time off work, after that projected 14th d... |
Home Depot - What's happened to Home Depot?
Complaint - Home Improvement - 15410 Chrysler Dr., Upper Marlboro MD
Product/Service: Special Orders - No One's Responsible for Damaged Goods
I've been trying to get 6 pieces of Home Depot's Veranda composite decking trim board for a month. This stuff costs over $50.00 a piece. First order came in and two of the 6 pieces were damaged and ... |
Home Depot - Home Depot carpet
Complaints - Home Improvement - Bellevue WA
Product/Service: carpet
June 2nd, 2010
Frank Blake
Chairman and CEO
Home Depot
2455 Paces Ferry Road NW
Atlanta, GA 30330
Mr. Blake,
Home Depot had a 3rd party inspection by someone who is employed by Home Depot... |
Home Depot - Unfullfilled Promises
Complaint - Home Improvement - MA
Product/Service: Roof Installation
I contacted Home Depot while Searching for roofing options. The Salesman quote me a reasonable price, and promised that everything would be up to code, clean, and they would drill soffits for roof ven... |
Home Depot - Never ask them to deliver anything for you!
Complaints - Home Improvement -
Product/Service: delivery services
The mother of one of my teachers ordered a dishwasher from Home Depot. When they called about a delivery date, the date was inconvenient for her. She requested that the date be changed, but they refus... |
Home Depot - Home Depot does not stand behind the products it sells
Complaint - Home Improvement -
Product/Service: Mohawk carpet and Dyson vacuum
In August of 2009 my husband and I visited our local Home Depot store, #1302, in Anchorage, Alaska looking for new carpet for our entire home. We stressed the fact that we needed a carpet that was tou... |
Home Depot - Home Depot carpet - no stainmaster in the "stainmaster" carpet
Complaints - Home Improvement - Atlanta, GA
Frank Blake
Chairman and CEO
Home Depot
2455 Paces Ferry Road NW
Atlanta, GA 30330
Dear Mr. Blake,
I am in receipt of your letter dated April 27th, 2010. I have already received this carpe... |
Home Depot - Disability complaint
Complaint - Home Improvement - FEstus MO
Told them twice now about the threshold across the bathroom door, it is to high for my wheelchair to go over so therefor I couldn't use the bathroom-that was April-here it is June and its STILL not fi... |
Home Depot - Poor Advice again from Home Depot West Vancouver
Complaints - Home Improvement - West Vancouver
Product/Service: Building a tub surround
I entered Home Depot and asked a "Flooring Assoiciate" to help guide me through building my shower tub surround.
I was told I could use regular drywall and mastic.
I checked with my inspector an... |
Home Depot - Beware of Home Depot
Complaint - Home Improvement - Oceanside CA
Product/Service: Kitchen Remodel
I had Home Depot do my kitchen remodel because I did not want to deal with the contractors myself. I thought Home Depot would make them toe the line. That was a foolish assumption, since Home Depot v... |
Home Depot - Bad Delivery
Complaints - Home Improvement - Aberdeen MD
Product/Service: Washer/Dryer
First I got the washer. It was damaged and needed repair. They replaced four parts and two weeks later it worked thy lied about two appointments and then called me and my wife liars. Next the dryer wa... |