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E-trade - Wrongful Account Balances
Complaint - Online Finance Services -
Product/Service: Brokerage Account/ ATM Debit-Credit Card
I have a Brokerage Account with E-Trade and every time I have to call and ask for a balance update. Why.
Ex: I will get my jobs direct deposit. Lets say &700.00 I will withdraw 100.00 from the ATM.... |
E-trade - E*Trade Pro Software
Informative - Online Finance Services -
Product/Service: E-Trade Pro version 5
POOR documentation, POOR overall design, DIFFICULT to tell when orders have executed, RENOWNED crappy customer service, SLOW execution...for this LUXURY you PAY $99/3 months if you don't make enough t... |
E-trade - Etrade is a Rip Off - Steer Cleear of this Company
Complaint - Online Finance Services -
Product/Service: Service Fees
Once I figured out that Etrade charged me $40 a quarter to have an account I decided to liquidate. This was an account I opened to try my novice hand at trading. Once I liquidated all my shares, the... |
E-trade - Your Customer Service Sucks
Complaints - Online Finance Services -
Product/Service: Account Services/Brokerage Account
Etrade has the worst customer service of any financial institution I have ever used. I will be writing a letter to the CEO. Whoever is response for training the reps that answer the phones should be f... |
E-trade - Sold my best stocks on margin without notice
Complaint - Online Finance Services -
Product/Service: etrade pro
Etrade pro designed in such a way that you never know when you go to margin. I have been in margin call and all of a sudden saw the majority of my AAPL stocks have been sold at market value without a ... |
E-trade - Etrade rips off the little guys
Complaints - Online Finance Services - WA
Product/Service: Fee ripoff
Just learned my lesson with Etrade. Wife and I invested $2500 several years ago. After the market crashed I just let them sit. Though I did keep depositing small amount to an etrade savings account ju... |
E-trade - IRA rollover investments
Informative - Online Finance Services -
Product/Service: stock acquisitions
At this point, from what I'm told and see on their website, eTrade offers IRA account holders free transfers from your current IRA funds holder (to eTrade) and from $6.99 to $12.99 for my IRA Cash Swe... |
E-trade - Failure to Notify, loss of savings
Complaints - Online Finance Services - New York City NY
Product/Service: ETRADE S&P Index Fund
For years I had been saving into three Coverdell ESA accounts at ETRADE and saving into their own S&P 500 Index Fund. This past March 2009, they liquidated the fund, sold my shares, and put the proce... |
E-trade - Watch Out for Extremely High Fees - Avoid
Complaint - Online Finance Services -
Product/Service: E-Trade Brokerage Account
Let me preface by saying I have had E-Trade Accounts for more than 10 Years....
E-Trade is inexpensive for trades and has some great tools BUT - they have some huge fees that can blind-side you. I... |
E-trade - Human Customer Service, when I didn't even request it
Compliment - Online Finance Services -
Product/Service: E-Trade Online Checking Debit account
I had some fraudulent charges on my debit card. I emailed customer service, they emailed me back, I emailed them. I was fine with this interaction as I do most stuff online. Then they called me to e... |
E-trade - E-"no"trade
Complaint - Online Finance Services -
Product/Service: Closing out my account
I asked, in writing, that my account be closed out to my favorite charity. Over 60 days after sending the request, still no movement. They acknowledge receiving the request but indicate it has their... |
E-trade - Complaint
Complaints - Online Finance Services -
Product/Service: Fraudulently Transfer
After notifying Etrade in Feb., that I did not either sell or transfer funds from my Roth IRA to an external account, (after ten phone calls), they informed me that it was not a fraudulent transfer. W... |
E-Trade - E Trade Ripped Me Off.
Complaint - Financial Services -
I signed up for an E-Trade account back in 2000 before they even had "account inactivity fees". Now I come to find out that they have charged me $560 dollars in "account inactivity fees" for doing ab... |
E-trade - Lies And More Lies. Be Advised Not To Use Etrade For Stocks
Complaints - Online Finance Services - Womelsdorf PA
Product/Service: Stock Trading
ETrade is the GoDaddy of stock trading. All marketing with a crappy service. The customer support is a nightmare. The website is full of half truths and misleading verbiage.
First, I deposited m... |
E-Trade - High Fees
Complaint - Online Finance Services -
Product/Service: Brokerage/Savings
I began investing in stock about a year ago--I know, a bad time to start, but we all make mistakes, and I had a lot to learn.
One thing I learned--if you're a smaller investor, do not choose ETrade... |
E-trade - ETrade Customer Support is an Absolute Nightmare!!!!
Complaints - Online Finance Services -
Product/Service: Online Trading
I am new to ETrade, so I called their Customer Support to ensure I was choosing the right options to sell some stock on their site. The agent had a tone like "why are you calling me," then proceeded ... |
E-trade - Deceptive Practice
Informative - Online Finance Services -
Product/Service: Brokerage
Recently in order to meet margin requirement with Etrade, we sold one security from our portfolio. After selling one security, we tried to sell another security from our portfolio to create cash in th... |
E-Trade - ETrade Will Charge You A Hefty Fee To Close Your Account
Complaints - Online Finance Services - CA
Product/Service: Brokerage Account Hidden Fees
DO NOT do business with ETrade. I transferred my account to another firm and they charge me $60 in fees to withdraw MY OWN funds! Go Figure! Furthermore, if you don't do anything in your account, t... |
E-Trade - Deceptive Accounting
Complaint - Online Finance Services -
I have been trading online since 1998 and had good and honest trading experience with Brown Co. But with E Trade (bought out Brown Co) who have other conflicting financial services, its quite differen... |
E-trade - E Trade A Ripoff Company
Complaints - Online Finance Services - NJ
Product/Service: Trading on Margin
E Trade real time trade is not a real time trade but in fact is a rip off scam. Floating a margin call at will is their norm. If you are on margin account get out before your wealth is gone. I have no... |
E-trade - If You Value Your Sanity Do Not Use Etrade - For Anything!
Complaint - Online Finance Services - New York NY
Product/Service: Service
We had a Line of Credit that was sold to ETrade Bank. They are absolutely the WORST company I have ever dealt with in my life. Trying to get the loan paid off is a nightmare. After a recent home ref... |
Nike-Trade.com - Nike-Trade Is A Rip Off
Complaints - Miscellaneous -
Product/Service: Ugg Boots
I purchased a pair of Ugg boots from this site and just like everyone else, mine came in a small box with the boots in a plastic bag. I have been trying to reach them for weeks but I get no response.... |
Nike-trade.com / Uggcenter.com - Sells FAKES!
Complaint - Clothing Stores - Drums PA
Product/Service: Ugg Boots
I purchased a pair of "UGG boots" from nike-trade for $105.00. The site says they are based out of California and their products come in the original box and are authentic however; when they arrived ... |
E-trade - Etrade is the best value in OLB
Informative - Online Finance Services -
Product/Service: Brokerage
I have had accounts with full service brokers and more recently other online services over the last 30 yrs and have been with Etrade for the last 10 yrs. They are definitely the best bang for your buc... |
E-trade - I Do Not Recommend E-trade!!
Complaint - Online Finance Services - suffolk VA
I spent five days just trying to open an account with E-trade. They called me and 'for security purposes' to verify my identity, they wanted me to tell them my EX-husband's first wife's BIRTHDAY!!! ... |
E-Trade Financia - Worst Customer Service
Complaints - Online Finance Services - CA
Product/Service: Online Broker
Please, Do not open up with E*Trade Financial. You will lose all your money like I did and you’ll will be charge for a lot of stupid reasons and every time you have to call them to give your money b... |
E-trade - Slow Outside Account Transfer
Compliment - Online Finance Services - New York NY
Product/Service: Outside Account Transfer
I just deposited a 5$,000 into my e-trade account, on the night of Nov 17. While on the website it said that it would take 4 days to deposit the money into my account where it can be invested. When ... |
E-trade - Legal Theft
Complaints - Online Finance Services - glendale CA
Product/Service: Brokerage Account
I opened an account a few years ago and bought stocks and just let them sit. I just found out they have been charging a $40/quarter account service fee. The account started at $1300 and now its a $... |
E-trade - How Do I Get ETrade To Release My Funds?
Question - Online Finance Services - Falls Church VA
Product/Service: Frozen Funds
Recently (July/August 2008) Etrade financial froze my CD account and Savings account. They said it was because someone fraudulently opened a brokerage account in my name. They would not tell me the ex... |
E-trade - E*trade = Horrible Customer Service
Complaints - Online Finance Services -
Product/Service: Investment Account
As I write this I am once again on eternal hold with E-trade for the fourth time in less than a week. What are my problems with E-trade you may ask? Where do I begin?
I saw the E-trade commercial s... |
E-trade - Etrade Is Misleading
Informative - Online Finance Services -
Product/Service: Creating An Account
E trade makes it sound like it is easy to sign up and start trading. I signed up I used their Quick Transfer function to fund my account so I could be quickly trading and take advantage fo the market ... |
E-trade - E*Trade - Frozen Account W/No Explanation Terrible Customer Service
Complaints - Online Finance Services -
Product/Service: Banking
Foolishly deposited 10k into a new checking account and after a full month I have no access to the money or the account. E Trade never informed me that the account was locked nor why they locked it. W... |
E-trade - Poor Customer Service Re: Withdrawal Policies And Procedures
Complaint - Online Finance Services -
Product/Service: Customer Service - Withdrawal Policies
I do not recommend doing business with this company. Their customer service is inept and their policies and procedures make doing business next to impossible. This is especially the case if you have a... |
E-trade - Funds Transfer to Broker Account
Complaints - Online Finance Services -
Product/Service: Brokerage Account Transfer Funds
OK I thought I'd vent my frustration here because it seems it's the only thing you can do when dealing with Customer No-Help Service.
I opened an E-Trade A/C a couple of weeks ago and was firstly ... |
E-trade - Service
Complaint - Online Finance Services -
Over the past two years I have placed about a hundred calls to their customer service to find out why stock transfers within my ETrade accounts and from other brokerages into ETrade were incorrectly p... |
E-trade - Trying to change my PIN
Complaints - Online Finance Services -
Product/Service: Visa Debit Card
Etrade won't let me change my PIN. After more than 20 email exchanges, the right hand can't figure out what the left hand is doing and they keep sending me the wrong forms missing the "reference numbe... |
E-trade - Formal Complaint Policy Procedures
Complaint - Online Finance Services - Merrifield VA
Product/Service: Banking
November/2007 By phone contact, I set up an account with E- Trade Financial Bank, thinking my account was set up after following the direction's of the Teller. I had to go and deposit from my external... |
E-trade - Super Bowl Commercial
Compliment - Online Finance Services -
I don't know a thing about this company as I've used the same investment firm for the past 21 years and have no intentions of ever changing the way my coins are handled. If there is one thing that I k... |
E-trade - Diabolical Customer Service and Support
Complaint - Online Finance Services -
Product/Service: CD Account
Four weeks ago E-trade advertised a great rate for a 6 month CD. I opened an account on Jan. 3 which was quite easy, called a few days later to give them my bank details as they had instructed me to... |
E-trade - More trouble than it's worth
Complaints - Online Finance Services -
Product/Service: E-Trade Bank
I tried to open an account with E-Trade to get their 5.05% interest rate. Their website would not allow me to use my P.O. Box in my address where our mail comes. I had to call twice to get this ente... |
E-trade - Mismanaged an IRA Account
Complaint - Online Finance Services -
Product/Service: Brokerage Account
My husband and I are in E-Trade Nightmare Hell. We have nearly a half million dollars invested in an IRA there. Two years ago, my husband called to purchase a $100,000 CD within the IRA account, our o... |
E-trade - Etrade screws up royally and Customer service really sucks
Informative - Online Finance Services - Arlington VA
Product/Service: Bank
It all started on Sept 12, 2007 when I faxed over some documents showing my name change. I sent it to both the bank and stock broker side. The stock broker side was quick to get things changed. The... |
E-trade - Service with a frown...and attitude
Informative - Online Finance Services -
Product/Service: Complete Savings
I just closed my account after 4 months. They took two months just to get my wife added to the account. Customer service is the worst. They had me fax in her info twice and did not bother to call back... |
E-trade - Restricted / Frozen Accounts
Complaints - Online Finance Services - Roseville CA
Product/Service: Brokerage and Savings
I opened an Etrade account and everything was fine until I requested funds from another account I own outside of Etrade. The funds ended up not being authorized and ever since my account has been rest... |
E-Trade - Froze My Assets With No Cause Or Warning
Complaint - Online Finance Services - Roanoke VA
Product/Service: Brokerage Account
Etrade gladly took my account from another company. Then all of a sudden I received a phone call asking me a bunch of "identity questions." I was told they wanted to clear up "my issue." I said I d... |
E-trade - E-Trade has stolen USD 466.000 from me
Complaints - Online Finance Services - Arlington VA
Product/Service: Wire
I wanted to make a third party wire. In order to make sure nothing would go wrong and no faxes would disappear I went into their affiliate in Chinatown, Manhattan. Despite standing in their affiliate ... |
E-trade - Customer Service
Complaint - Online Finance Services - Milwaukee WI
Product/Service: Online trading
I would highly suggest to select another company but Etrade. I was a customer for over 4 years, and put up with the high service fees. When my funds went downhill to trade with I tried to cancel my ... |
E-trade - AN EXAMPLE OF HOW NOT TO INVEST YOUR MONEY
Complaints - Online Finance Services - US
Product/Service: Online Investing
For the past seven months I have been trying to close my recently deceased father’s E*TRADE® investment account. As a co-executor of his estate, I needed to close this account and retrieve the r... |
E-trade - Money Withdrawal?Distribution
Complaint - Online Finance Services - US
Product/Service: Money Withdrawal/Distribution
After the death of a family member, we have been waiting over 5 months to get the distribution from her accounts to her heirs. E-trade keeps making excuses, apologizing, but doing nothing. They prom... |
E-trade - Policy changed of funds quick transfer,no prior notification
Complaints - Online Finance Services - US
Product/Service: Funds,Quick Transfer Policy Change
Gus complained about Policy Changes@E-Trade:
" E-Trade sends out e-mails to advertise low morgage rates,high yielding savings accounts,IRA's,ect,ect,ect. But when it comes to a policy change, NO... |