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Enterprise Rent-A-Car - Cheaters
Complaint - Car Rental - Edison NJ
Product/Service: Car Rental
Please ever don't rent a car from Enterprise when your car is in workshop and your insurance company asked to rent from them. I have Liberty Mutual insurance. When I had an accident and my car was bei... |
Enterprise Rent-A-Car - Thank you to a top-notch employee
Compliment - Car Rental - Kelowna, BC
Product/Service: Car Rental
In September we rented an Enterprise car in YVR to travel to Kelowna, B. C. After our arrival in Kelowna we had issues with the rental car (service light kept coming on), took the car to the Enterpri... |
Enterprise Rent-A-Car - Decline Prepaid gas
Complaint - Car Rental - staten island NY
Product/Service: Car rental
If given the option decline the prepaid gas. I accepted and forgot bringing the car back with half a tank of gas. They will not refund on gas so you get hit twice for it.... |
Enterprise Rent-A-Car - Rude Customer Service
Complaints - Car Rental - Dorchester, MA
I had a horrible experience at the Enterprise in Dorchester, MA. First off they were 20 minutes late picking, second off they told me once I was there that I would not be able to rent a car because th... |
Enterprise Rent-A-Car - Unauthorized Credit Card Charges
Complaint - Car Rental - Orlando FL
Product/Service: Enterprise Rental Car
I rented a car through my insurance company from Enterprise while my car in being repaired after a vandalism. I was in a minor car accident the following day and returned the rental car on the urging... |
Enterprise Rent-A-Car - BEWARE!
Complaints - Car Rental - MI
Product/Service: Car rental
I thought by making a reservation online, that they would honor my selections. Not so. Without really explaining the coverage and not explaining that my specific selections in my online reservation,... |
Enterprise Rent-A-Car - Credit Card RIP-OFF!!!
Complaint - Car Rental - Timmins
Product/Service: Stole money!!
I am a disabled women who on a long weekend was heading to my home town in northern Ontario. When I stopped to get gasoline a large truck (sand truck) hit my car and totaled it so I was given a rental... |
Enterprise Rent-A-Car - Excellent service
Compliment - Car Rental - Montreal, Qc
Product/Service: Car rental
I rent very frequently from the Enterprise location at Decarie Ave. in Montreal. I am amazed at the excellent service I receive every time. From the time they pick me up to the time they drop me off a... |
Enterprise Rent-A-Car - Enterprise Rental Cars Thieves and Liars!! Dont go!
Complaint - Car Rental - Columbus OH
Product/Service: Rental Car
I rented a car twice at the North High Street branch in Columbus Ohio. I told the manager Jordan that I wanted the lowest rate possible. He forced the damage waiver on me, claiming that it was require... |
Enterprise Rent-A-Car - After sales service
Complaints - Car Rental - Dun Laorghaire, Ireland
Product/Service: Car rental
I had an accident in an Enterprise vehicle in Ireland. The service I received in getting a new vehicle and completing the paperwork was excellent. Unfortunately I left my copy of the original rental... |
Enterprise Rent-A-Car - Poor Unorganized Service
Complaint - Car Rental - Goodyear AZ
I made my reservation for a standard car a week ahead of time because I needed a car that would handle the mountains from Arizona to Las Vegas. I had a pickup scheduled for 9 am. At 9:20 I received a ... |
Enterprise Rent-A-Car - Buy From A Dealer
Complaints - Car Rental - Iselin NJ
Product/Service: Nissan Altima
If you are looking to purchase a car don't buy from Enterprise. I purchased a car from them in June what a mistake!! First of all they tried to do the female thing!! Second they were unprofessional a... |
Enterprise Rent-A-Car - Left me stranded....
Complaint - Car Rental - Grapevine Mills TX
Well the story starts on Friday 9/18/09.... I had my car in the auto shop and around 4pm I had gotten the call that my car's claim had gone through and that I needed to pick a place to get my rental.... |
Enterprise Rent-A-Car - Unorganized and rude staff
Complaints - Car Rental - Berlin VT
Product/Service: Car rental
The car I rented was the only one they had left and had just gotten back from another rentee. The car smelled terrible and the interior was dirty- there was a brown substance caked on the steering whe... |
Enterprise Rent-A-Car - Chaos at Dulles
Complaint - Car Rental - Dulles VA
Product/Service: car rental
I am sitting in a crowded Enterprise lobby at the Dulles airport. It is chaotic. When I arrived there were somewhere around 75 people in line, and one person, occasionally, at the rental desk. many... |
Enterprise Rent-A-Car - Low Standards
Complaints - Car Rental - Vestal NY
Product/Service: Car Rental
To start off I called Enterprise after my insurance company authorized a rental car. I was told that things were very busy and that there were no cars available. I was surprised with such a large comp... |
Enterprise Rent-A-Car - Deceptive practices
Complaint - Car Rental - fort wayne IN
We called Enterprise to rent a car and they gave us a price and reserved the car for us. When we got there they took the 100.00 deposit and the payment of the agreed to price. We then all went to the ... |
Enterprise Rent-A-Car - Discovered Damage Scam with Enterprise
Complaints - Car Rental - Chelmsford MA
Product/Service: Car Rental
Enterprise Episode 8-31-09
My husband and I went to pick up a rental car while visiting MA from FL on Weds. 8-26-09 at 10:30 am at Enterprise Car Rental on 290 Littleton Road, Unit 9, Chelmsford, MA ... |
Enterprise Rent-A-Car - NEVER USE ENTERPRISE!
Complaint - Car Rental - Washington DC
My husband and I were on a vacation in Washington DC and had planned to go to Williamsburg, VA. We went to the Enterprise there that I had made reservations at a MONTH in advance. We are both under 25... |
Enterprise Rent-A-Car - Abuse of my credit card
Complaints - Car Rental - Ottawa Ontario Canada
Product/Service: rental of a car
I rented a car at the Ottawa Airport. Two months later, that is after I returned the car, I found out that Enterprise charged $1,013.22 on my credit card without my consent, for car repairs. The damag... |
Enterprise Rent-A-Car - Very Happy
Compliment - Car Rental - Toronto
Product/Service: Customer Service
We recently rented from Tomas at the Queensway, Etobicoke, Toronto, Ontario, Canada location. It was a busy week and by the time we arrived, the only car available was a Kia which was too cramped for ... |
Enterprise Rent-A-Car - Enterprise picked me up...
Informative - Car Rental -
Product/Service: 2009 Red Ford Fusion- 1219 miles
My 2008 Honda Accord got crashed, and my insurance company snet me to Enterprise across the street from Hoffman repair. The service and car was great. Highly recommended... |
Enterprise Rent-A-Car - Personal Car Damage
Complaint - Car Rental - Plano TX
Product/Service: Enterprise refused responsibility for car damage
One of the employees at the Enterprise location in Plano, slammed into my personal car as I was leaving their car lot after having rented one of the cars for the holiday weekend. After the accident we... |
Enterprise Rent-A-Car - I Was Played!
Complaints - Car Rental - Columbus OH
Product/Service: Rental Insurance
IM writing this letter for the concern of myself and other consumers. What IM finding out to be a corrupted rental car company that is collecting money for liability insurance and not standing behi... |
Enterprise Rent-A-Car - Prior damage
Complaint - Car Rental -
If you rent here go over car very carefully for damage and take pictures as they will find damage when you return and charge you. ihe worst rental co there is.... |
Enterprise Rent-A-Car - Don't tell you the entire expense story
Complaints - Car Rental -
I reserved a car through Enterprise and received a confirmation to spend $120. I was happy with this rate for 3 days and proceeded on to make my reservation.
Well, after an aggressive agent, who sol... |
Enterprise Rent-A-Car - To raise their own Insurance sales
Informative - Car Rental - Orlando FL
Product/Service: Their agents lie about insurance coverage!
My wife and I purchased vehicle insurance with the booking agent at the time we booked our trip. When we got to Enterprise to get our reserved vehicle their agent advised us that we needed their insur... |
Enterprise Rent-A-Car - Selective Listening
Complaints - Car Rental - Seaford DE
Product/Service: Chevrolet Impala 2009
I have rented from this company several times and their employees have always been courteous and considerate.
Recently, I rented from a franchise in Delaware.
As we looked at a couple of cars, we we... |
Enterprise Rent-A-Car - Billed for DAMAGES again !!!!!!!!
Complaint - Car Rental - hamilton OR
Product/Service: rental car enterprise
Once again I have been billed by Enterprise rent a car for damages on the car they rented me, the DAMAGES where all ready there, as of today they billed me again, this is the 2nd time since I rented t... |
Enterprise Rent-A-Car - Hey how about paying $335.00 for a lost key-that is discounted price from these crooks.
Complaints - Car Rental -
Product/Service: Insurance claim car rental-
I can't believe Allstate sent me to this terrible company-I have platinum coverage.
I reserved a Mustang, 5 days in advance-was given a Mangnum- (aka hearse). The car was unsafe. The steering whe... |
Enterprise Rent-A-Car - RENEGE ON RESERVATION
Complaint - Car Rental - EAST ELMHUSRST NV
Product/Service: CAR RENTAL
I had made an online reservation with Enterprise Car Rental at LaGuardia Airport a good two weeks before July 18, 2009... Confirmation # RQLWW6. I was to pick up a mini van at 11AM that day. When ... |
Enterprise Rent-A-Car - Damage Recovery Unit Incompetent and Harassment!
Complaints - Car Rental -
When I returned my rental car the Enterprise Rent-A-Car rental office representative made me spend 30 to 40 minutes filing a claim with my insurance company to cover for the hail damage on the rental ... |
Enterprise Rent-A-Car - Car Shortage?
Complaint - Car Rental -
My son and I each reserved an Enterprise full size car for Virginia Beach.
When my son spoke to the representative at the airport counter, he was asked if he and I could share a SUV. There were a ... |
Enterprise Rent-A-Car - Backwoods Service In Cochrane, Alberta
Complaints - Car Rental - Cochrane, Alberta, Canada
Product/Service: Car Rental
I reserved a standard sized car for a long business trip that I was making the following day. The vehicle was selected to provide travelling comfort for one person plus luggage, while offering reasona... |
Enterprise Rent-A-Car - Double Billed by Enterprise for a Warranty Car Rental Paid for by Toyota
Complaint - Car Rental - Glen Burnie MD
Product/Service: Car Rental
I had warranty work performed at Brown's Toyota of Glen Burnie. I was told by both Brown's Toyota which was acknowledged by Enterprise's on site representative at Brown's Toyota that I would only be ... |
Enterprise Rent-A-Car - These People Are Crooks! What A Scam!
Complaints - Car Rental - United States PA
Product/Service: Car Sales
7/6/2009
CROOKS !!!!!!! THEY WERE A RIP OFF FROM DAY 1. HARRISBURG, PA
I purchased a used (2006) Trail Blazer, which was in good looking condition. The idiot light came on right after signing a... |
Enterprise Rent-A-Car - Calgary Stampede Gouging
Informative - Car Rental - Calgary
Be aware that if you try to rent a car from Enterprise (and perhaps others) during the Calgary Stampede you are likley to get gouged severely. I arrived in Calgary at 10:00 pm on July 3, 2009 and went... |
Enterprise Rent-A-Car - Failure to honor a reservation
Complaints - Car Rental - Los Banos CA
Product/Service: car rental
I had made a reservation for pick up at 10:00 am, I received my confirmation the evening before, at 9:30am the morning of pick up I get a call from Enterprise telling me they can not provide me the r... |
Enterprise Rent-A-Car - Bait and Switch scam
Complaint - Car Rental - Highland MI
Product/Service: Import vs domestic
Oakland County MI. Highland rd. Do not trust what you think you see on the E-lot.
We were lead to believe we were renting a Toyota Yaris or similar (Nissan), Hmmm? Is the similarity the fact that th... |
Enterprise Rent-A-Car - renting a car
Complaints - Car Rental - jonesboro ark AR
Product/Service: interprise not going into detail
I feel I don't think I could ever rent from Enterprise. I call June the 11 and made resaTVation for a car for 3 days. the agent gave me my quote for the car. I drove 45 min to go get the car. when I... |
Enterprise Rent-A-Car - Beware of charges for towing rental car when it breaks down
Complaint - Car Rental - Orlando International Airport FL
Product/Service: Towing
Rented a compact Kia Rio from Orlando Intl airport. On the morning when I was getting ready to drive back to the airport, the car would not start. I called their road side assistance, and the CS agent... |
Enterprise Rent-A-Car - Excellent Customer Service
Compliment - Car Rental - Leesburg VA
Product/Service: Insurance Claim
After a horrible experience with Hertz in which I ended up with no rental car after two days - I had the insurance company cancel the reservation with Hertz and schedule me with Enterprise. I called ... |
Enterprise Rent-A-Car - Enterprise Saved My Vacation When Hertz Pulled A Fast One On Me
Informative - Car Rental - AR
Product/Service: Car Rental
I usually post scathing complaints to this site and others, but in the case of Enterprise car rentals I have nothing bad to say. We generally rent an Enterprise car to take long trips -- saving wear a... |
Enterprise Rent-A-Car - Employee of ERAC
Compliment - Car Rental -
Product/Service: We're not thieves
I am a employee of Enterprise Rent a Car and for the person who left items in a car and went back and they were gone GOOD for YOU. We give each person time to gather all of there items and belongs out... |
Enterprise Rent-A-Car - I Don't Want To Be Scammed
Informative - Car Rental -
Product/Service: Car Rental
Do you think that I should take pictures of the car before I take it on the trip, while the employee is outside with me, so he knows that I did that? And do you think I should take pictures of the ca... |
Enterprise Rent-A-Car - Terrible Service
Complaints - Car Rental - Roseburg OR
Product/Service: Confirmation Does Not Matter!
Terrible Service!
What IS the point of a confirmation number IF it will not be honored? TWICE!
I have never had this experience before with Enterprise (except at this location), however I wi... |
Enterprise Rent-A-Car - Scam Act Continues
Complaint - Car Rental - Columbia SC
Product/Service: Scam Repair Charges
In Mar 09, I damaged a Left-Hand Tail Light Assembly on a 2008 Nissan Quest by backing into a handrail at about 1 mph, going perpendicular to the handrail. Cost approximately $160 for a replacement a... |
Enterprise Rent-A-Car - Stolen my GPS
Complaints - Car Rental - North Hollywood CA
Product/Service: Garmin Nuvi 360
I have returned the enterprise rental car at Lankershim blvd, north Hollywood, LA on 29-May-09 at 12PM. I have forgotten to pick GPS and perfume for the dashboard. Went back after 2 hours and its no m... |
Enterprise Rent-A-Car - Positive rental experience
Compliment - Car Rental - New Haven CT
Product/Service: Rental Car
I needed to rent a car for a week for some local personal travel. My work offers a program with Enterpise for special rates for leisure travel.
I booked online, for a full size car for 7 days, the ... |
Enterprise Rent-A-Car - Van breaks down - Enterprise Could Care less
Complaints - Car Rental - Boynton Beach FL
Product/Service: rental
I rented a van from Enterprise in Boynton Beach, FL @ Master Auto Body while my van was being worked on @ a body shop. (GREAT BODY SHOP - HORRIBLE CAR RENTAL PLACE) On the day we were to return the va... |