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Expedia.com - Nasty Operators
Complaint - Travel Companies/Agencies -
Product/Service: Air Travel
On November 13, the cruise ship Royal Caribbean was told by the coast quard that it could not dock in Baltimore for another 12-15 hours. My husband and I both tried to explain the situation to Exped... |
Expedia.com - Avoid Expedia Dot Con
Complaints - Travel Companies/Agencies -
Product/Service: Air Travel
Expedia ripped me off for more than $4,200! I bought a business class ticket from Phoenix to Istanbul, Turkey through Expedia on Turkish Airlines and then had to visit Tel Aviv, Israel. Turkish Airl... |
Expedia.com - Expedia is NOT Recommended
Complaint - Travel Companies/Agencies -
Product/Service: travel
I wouldn't use Expedia for travel anymore. I booked tours in Rome and ended up on a tour where you couldn't hear anything that that guide said due to faulty equipment. I had another tour with the same... |
Expedia.com - Expedia Travel Insurance (Berkley) Does NOT Cover Military Order Changes
Complaints - Travel Companies/Agencies -
Product/Service: Berkley Travel Insurance
I am an officer in the military. I made flight reservations through Expedia.com two months out from the flight date, and I also purchase their travel insurance for $32. I thought I would be covere... |
Expedia.com - Will never book with them again
Complaint - Travel Companies/Agencies -
Product/Service: flight/hotel/transportation package
We booked a trip to Lisbon Portugal using the flight/hotel package option. After reading almost 100 glowing reports about one of the hotel options, we chose it. We also selected and paid for the air... |
Expedia.com - Refunds
Informative - Travel Companies/Agencies -
I have entered all the details about Expedia's refusal to give me my hotel refund of $1700 in the past. After reading many other reports I highly recommend that you DO NOT USE EXPEDIA. COM. Also do no... |
Expedia.com - Horrible custoner service
Complaint - Travel Companies/Agencies -
Product/Service: travel services
I booked a reservation with the White Barn Inn in Kennebunk, Maine for this upcoming weekend a few weeks ago. I received a confirmation of this reservation from Expedia yesterday. Today, 3 days befo... |
Expedia.com - Horrible Customer Service
Complaints - Travel Companies/Agencies -
Product/Service: Travel
I booked a trip for Feb 2010. I received an email that my return flight was cancelled. I called customer support. I was on the phone for 40 minutes and was disconnected. Each time I call back I must g... |
Expedia.com - Do Not Use Expedia
Complaint - Travel Companies/Agencies -
Product/Service: Plane Reservations
I have had a bad experience with Expedia and will never use it again. Their customer serice is terrible! First you speak to someone in India, after several attempts to get someone to answer the phone.... |
Expedia.com - Insurance Scam
Complaints - Travel Companies/Agencies -
Product/Service: "Insurance"
I booked a hotel and flight package with Expedia for 4 people all on my credit card. One person didn't pay me and I tried to cancel her flight and hotel. I was told I had to call the hotel and airli... |
Expedia.com - Steal Your Money
Complaint - Travel Companies/Agencies -
Product/Service: Eticket
booked a eticket with Expedia to a person and we didn't know that the name that this person uses as business was her middle name. So I called them and the airline (AIRTRAN) to simply make a note on t... |
Expedia.com - Worst experience with on-line travel agency
Complaints - Travel Companies/Agencies -
Product/Service: The way they handle canceled flights
Is it right that the travel agency charge you with a “reschedule fee” when your flight is canceled and you have to reschedule your flight because you can’t make the time of new flight? Is it rig... |
Expedia.com - Flight Protection Rip Off
Complaint - Travel Companies/Agencies -
Product/Service: Flight Protection Insurance
Expedia sold me a flight protection plan in case my plans changed "i wouldn't have to pay any cancellation or change penalties." Expedia also said if you need to make a change just call us and we wil... |
Expedia.com - No Help From Expedia
Complaints - Travel Companies/Agencies - Las Vegas NV
Product/Service: Flight Cancelled / No Refund
Back in April of this year ( 2009 ) I booked a package deal from Expedia.com. I called back within 24 hrs. to cancel this flight. As of now,
Aug. 29, 2009 after countless phone calls, I have not rece... |
Expedia.com - Ruined vacation
Complaint - Travel Companies/Agencies -
I have only been on 1 vacation in the last 20 years. I finally get to go to Brazil and after contacting expedia.com to do everything I was mis-advised. They said I only needed a passport to travel t... |
Expedia.com - Lies, Lies! Consumer Taken Advantage Of and Not Knowing It
Complaints - Travel Companies/Agencies - Redmond WA
Product/Service: Refund on Price Differential
I booked a package with Expedia on August 4, 2009 for flight/hotel/car to Kahului, HI in November 2009. There was a price differential between Expedia and what I pulled up in Orbitz. I had the scree... |
Expedia.com - Poor Service 5 day booking resulted in total frustration
Complaint - Travel Companies/Agencies -
Product/Service: Flight Booking
The Expedia connection to westjet was down for 5 days and they did not know it. I wasted 5 days sending emails and sitting on hold.
Finally booked direct with westjet who said the Expedia site was ... |
Expedia.com - Terrible coustomer service! DO NOT USE!
Complaints - Travel Companies/Agencies -
Product/Service: Airfare-hotels-package deals
Traveling can be hard enough without the issues Expedia adds to the trip. I book for my company and use Expedia for about $15,000 worth of travel a month. You would think this would make me at least... |
Expedia.com - Ruined my Holiday!
Complaint - Travel Companies/Agencies -
Product/Service: Bookings/Customer Service
I booked a motel in Cape Cod, MA for one night through expedia. When I reached the place there was no one at the front desk and I found out that the Motel had been shut for months because it did not h... |
Expedia.com - Exceptional Customer Service
Compliment - Travel Companies/Agencies -
Yvonne went above and beyond for me with flight reservations that I had and she worked with the airlines for a couple of hours to try and assist me with getting a refund on a non refundable ticket. Sh... |
Expedia.com - Deceit, Lies, and Fraud.
Complaint - Travel Companies/Agencies -
Product/Service: Travel Agency
Expedia is a lying, fraudulent company. Before I made my flight reservation I spoke with an Expedia travel agent to make sure I would be able to make changes in my flight reservation if need be as I w... |
Expedia.com - Horrible Customer Service - Supervisor Hung Up
Complaints - Travel Companies/Agencies -
Product/Service: Reservations
I wanted to book a 3K flight with Expedia to Europe. I had United Airline credits from an earlier changed itinerary. Expedia agent Enrique (Phillipines) said I needed to talk to a supervisor. He had m... |
Expedia.com - Never book with Expedia!
Complaint - Travel Companies/Agencies -
Product/Service: Flight
I had the worst customer service experience ever! Not only are they rude to me when I requested for flight changes, they do not know what they are doing or talking about. If they are not there to help... |
Expedia.com - Unnacceptable price guarantee
Complaints - Travel Companies/Agencies -
Product/Service: hotel reservation
I paid for a 2 night stay at a hotel in Tucson, AZ for a weekend in October, 2009. I made the reservation and paid in full in June, 2009. In July, 2009 I noticed the price dropped approximately 30%. ... |
Expedia.com - A VERY DIFFERENT KIND OF VIRUS!
Complaint - Travel Companies/Agencies - Bellevue
Product/Service: PC virus
I purchased a flight roundtrip for my husband who flies frequesntly being a contractor out of state. After completing payment my pc alarm went off stating it had obtained a virus from the Expedia web... |
Expedia.com - HORRIBLE EXPERIENCE - STAY AWAY FROM EXPEDIA
Complaints - Travel Companies/Agencies -
Product/Service: Flight Reservation
We booked a flight from Savannah to Frankfurt and then a day later to Rome.
Four days before our departure we were now informed that the flight had changed. They now booked us from Savannah to Munic... |
Expedia.com - Terrible customer service!!! Use ANYONE else
Complaint - Travel Companies/Agencies -
Product/Service: travel
Expedia has the WORST customer service. Calling them is a nightmare. Any deal isn't worth using them! ... |
Expedia.com - RIDICULOUS and HORRIBLE SERVICE!!!
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservation
I made a reservation for Holiday Inn in San Diego for one room with 4 adults and double bed request thru expedia.com. I receieved a confirmation email for the room with the request couple days before ... |
Expedia.com - Expedia.com Has Nightmarishly Horrible Customer Service
Complaint - Travel Companies/Agencies -
Product/Service: Travel reservations
Expedia has the worst customer service imaginable -- in fact, I would never have imagined that customer service could be so bad before dealing with Expedia.
In short, dealing with Expedia is a T... |
Expedia.com - Very bad Expedia service
Complaints - Travel Companies/Agencies -
Product/Service: Flight, car rental and trip insurace
All 4 members of our family contracted a stomach virus that caused us to all have vomiting and diarrhea on the day we were to leave.
I made the only call I could hoping to have our travel agent (E... |
Expedia.com - Horrible Service
Complaint - Travel Companies/Agencies -
Product/Service: Airline Ticket
Good luck talking to a representative that can actually speak English. Thank outsourcing for that one. Secondly forget trying to change a reservation. They are idiots bottom line. ... |
Expedia.com - Got charged twice
Complaints - Travel Companies/Agencies - Las Vegas NE
Product/Service: Hotel booked by Expedia
I just returned from a vacation trip in Las Vegas. I booked the hotel Sahara through expedia.com. I have book hotels online before through others such as hotel.com or Orbitz.com. I have been luck i... |
Expedia.com - Horrible service
Complaint - Travel Companies/Agencies -
Product/Service: Hotel rental
I called Expedia wanting to rent a hotel on the Riverwalk, San Antonio Texas. I was offered the hotel, Days Inn. The man I was speaking to could barely speak English and I had to yell into the phone t... |
Expedia.com - Expedia and Atlantis = double trouble!
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservation
I purchased tickets off Expedia.com for a 2 night stay at the Atlantis hotel. It appeared to be a good deal but it turned out to be a big regret. What I didn't notice was that in the fine print of m... |
Expedia.com - Hotel Refund
Informative - Travel Companies/Agencies -
Product/Service: Shanghai Hotel Cancellation
I reserved a room at a Shanghai Hotel through the web with Expedia. I canceled three weeks before our trip and was refuse a refund. I'm out $2200. DO NOT BOOK HOTEL ROOMS WITH EXPEDIA. The fine print ... |
Expedia.com - Do not schedule your trip with expedia. CON
Complaints - Travel Companies/Agencies -
Product/Service: all inclusive trip
Long story short, I paid, Expedia didn't deliver. Then I was told sorry, it's non-refundable. I booked roundtrip transportation from airport to hotel and back. Our representative didn't meet us for th... |
Expedia.com - Want To Be Stranded In Mexico Book Expedia.com
Complaint - Travel Companies/Agencies - Bellvue WA
Product/Service: Travel
On June 8, 2009 My family and I traveled to the Riveria Maya in Mexico for a family vacation. We had booked through Expedia.com to stay at the Akumal Beach Resort for our vacation. We flew from Mobile... |
Expedia.com - Expedia is useless
Complaints - Travel Companies/Agencies -
Product/Service: Hotel booking Chicago, IL
I booked a reservation for a hotel room
through Expedia. The reservation was confirmed
and prepaid. Upon checking in to the hotel
we were told that they were overbooked and there
was not a single ... |
Expedia.com - Hotel Reservation
Complaint - Travel Companies/Agencies -
I tried to book a hotel thru Expedia and they kept telling me on line that my credit card was not accepted I went to the ATM and I find money taken out of my checking account so I look at my bank sta... |
Expedia.com - Date Change without Notice
Complaints - Travel Companies/Agencies -
This was my first time buying from Expedia. I usually fly 3-4 times a year and have never encountered this problem from all the other agencies I've purchased from. I recently purchased a ticket from... |
Expedia.com - Just Another Soldier
Complaint - Travel Companies/Agencies -
Product/Service: Airline Ticket
I screwed up let start with that....My son is a minor and I booked a flight for him without being accompanied I'm just a dumb dad and didn't realize we need this I take full responsibility for that. H... |
Expedia.com - Expedia.com Hand-In-Glove With Hotels.com, In A Bad Way
Complaints - Travel Companies/Agencies -
Product/Service: On-Line Travel Service
I booked seven nights through hotels.com and joined their Welcome Rewards program. Now this company (which is owned by Expedia) tell me that my nights are now and always were with Expedia.
Well, t... |
Expedia.com - Flight Insurance Fraud
Complaint - Travel Companies/Agencies - CA
Product/Service: Flight Insurance And Customer Service
An international round trip ticket was purchased with flight insurance for a relative. Once the family member arrived at the port of entry, the us customs agent errored on the visa permit by a day, t... |
Expedia.com - Expedia Doesn't Provide Accurate Information & Customer Svc People Can't Help
Complaints - Travel Companies/Agencies - Detroit MI
Product/Service: Travel on NWA
I booked a trip in February on NWA through Expedia. The RT ticket was over $1000. The weather got bad and I was advised to move up my departure by a day. I called Expedia and it was going to cost me a... |
Expedia.com - Expedia Sucks
Complaint - Travel Companies/Agencies -
I wouldn't even recommend EXPEDIA to someone I don't like! I bought a R/T ticket 4/09 and ended up having to cancel. I honestly never travel and know I wouldn't be able to trade the ticket for another... |
Expedia.com - Expedia Fraud on Hotel Refund
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservation in Monte Carlo, Monaco
I had a reservation for a week at small apartment hotel in Monaca, when reached there at 11 PM there was not body at the reservation counter or even Expedia was not available, so I check-in to a diffe... |
Expedia.com - Expedia Lies
Complaint - Travel Companies/Agencies - Baltimore MD
Product/Service: Cancellation Insurance
Do not buy Travel Insurance if you ever book through Expedia because they do not honor it. I booked a trip to Bermuda for flights from Philadelphia for 5/27/09. My husband was notified that he is lo... |
Expedia.com - Expedia Is Cruel
Complaints - Travel Companies/Agencies - Beaufort SC
Product/Service: Guaranteed Reservation No Guaranteed
I made a reservation on Expedia on March 16, 2009. Expedia said to pre-pay with credit card to guarantee my reservation. after several e-mails notifying me of my confirmed reservation I thought I was ... |
Expedia.com - Will Never Use Expedia.com Again
Complaint - Travel Companies/Agencies - IL
Product/Service: Reservation For Hotel Room
I reserved a room for 2 nights in Mackinac Island through expedia.com for next month, by calling their (Expedia's) 800#. 10 minutes later I went on-line to look up that same hotel to see the location.... |
Expedia.com - Expedia Charged Me $300 For Flight Cancelled by Airline
Complaints - Travel Companies/Agencies -
Product/Service: Travel/Flight
I booked an itinerary on Expedia a month ago and found out on Friday afternoon that my Saturday morning flight had been cancelled. I called Expedia, and it took the first representative 30 minutes to... |