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FTD.com - No Flowers for a 90 year old mother from her only daughter thanks to FTD
Complaint - Consumer Products -
Product/Service: BHG Spring Tulip Bqt - 1053
The flowers were ordered for delivery on Mother's Day. My 90 year old mother spent mother's day in her apartment where she lives alone waiting for her flowers. It makes me very sad. I am her only chil... |
FTD - No Miles, No Courtesy, No Customer Service from FTD
Complaints - Home/Garden - Downers Grove, IL
Product/Service: American Airlines Miles for Spa Finder Gift Certificate with FTD
I ordered an expensive gift certificate which was promoted with over 3000 American miles. The gift certificate was delivered but the miles were never credited. I called about 10 times and wrote 4 e-... |
FTD.Com - Where Are My Flowers
Complaint - Delivery/Mail -
Product/Service: Mother's Day 2010
I ordered from FTD on May 8, for my mother and grandmother the website stated that delivery would be made on the 8th or 9th. I get a call later that day from FTD stating that they could not make the d... |
FTD - My mom got NOTHING for Mothers Day...thanks to FTD.
Complaints - Miscellaneous - downers grove IL
Product/Service: Flower Delivery (lack of flower delivery)
The worst thing that you can give your mother for Mothers Day is nothing, and that is exactly what my mom got from me this year. I ordered flowers by phone (1-800-sendFTD) on May 4, 2010, with a prom... |
FTD Flowers online - Don't trust these people to deliver for Mother's Day
Complaint - Miscellaneous -
Product/Service: Mother's Day Flowers
I ordered flowers from FTD web page to be delivered to my 83 year old mother on the Friday before Mother's Day. Received order confirmation so I thought everything was fine. Mother's Day - call mom ... |
FTD - How to ruin a Valentine's Day by FTD
Complaints - Miscellaneous -
Product/Service: Floral delivery
Ordered flowers online with FTD on Tues, 2/9/2010 for delivery to my wife's work on Fri 2/12/2010. I was hoping this would be the start to a wonderful Valentine's weekends. Friday the 12th arrives and... |
FTD.com - Horrible Customer Service
Complaint - Delivery/Mail -
Product/Service: Delivery of flowers and a stuffed bear
Do not order flowers from FTD.com. I ordered flowers from FTD on the date of 2-13-10 for delivery on Valentine’s Day and they never arrived. I called the very next day and they stated that the flori... |
FTD.COM - FTD.COM Don't Use Them
Complaints - Online Stores/Auctions -
FTD, Today on Valentines failed to deliver flowers I order for my wife. This is the second time in a row this has happened. I should have learned my lesson the first time, but I'm real, I know thing... |
FTD - DO NOT USE FTD
Complaint - Specialty Stores -
Product/Service: Eloquent Red Rose Bouquet
I wish I had read these reviews before I ordered. I will never use FTD again. Ever. Tell all your friends. Background: I am in the military, and I am away from home a lot as you can imagine. The weeke... |
FTD.com - FTD.com - Inaccurate Order, Delivered Day Late, Poor Customer Service
Complaints - Consumer Products -
Product/Service: Fall Flower Arrangement in Pumkin
Horrific experience!! I ordered flowers to be delivered on Nov 5th (what would have been my grandparent's anniversary) to my grandmother. I usually order direct through a florist and tell them what ... |
FTD and their affilates - Save your money on delivery flowers
Complaint - Delivery/Mail -
Product/Service: delivery flowers
My husband tries so hard to celebrate events in our life. Several times he has ordered delivery flowers from multiple companies that are really all run by the same one. In each of his orders he has pi... |
FTD.com - Stay away from FTD.com
Complaints - Specialty Stores -
Product/Service: Flowers
I ordered flowers for my wife so she could have them for her birthday party. I was away on business and was going to miss the birthday and the party the day before.
I ordered flowers and was told ... |
FTD.Com - Don't Count On Them For A Special Occasion!
Complaint - Miscellaneous - TX
Product/Service: Florists
I always thought that FTD was top of the line when it came to floral delivery... after all, they've been around a long time. However, I will never, ever again count on them to deliver flowers! Too ba... |
FTD - So Much For Mother's Day
Complaints - Consumer Products - OK
Product/Service: 4 Flower Arrangements
I ordered 4 flower arrangements to be delivered May 9th or 10th for Mother's Day. On the 9th I got a notice that 1 could not be delivered due to not having a florist available in the area. I had pic... |
FTD - Don't Order Flowers Direct Through FTD!
Complaint - Miscellaneous - Sherman TX
Mine was almost exactly like the previous complaint(s). I ordered Bday flowers in plenty of time for my mother-n-law and they didn't get delivered. I was so mad and embarrassed at the same time. I w... |
FTD Flowers - Issues with flowers sent by FTD.com Flowers
Informative - General Consumer - Princeton NJ
Product/Service: Flowers
I was about to order flowers through FTD. COM website, and was told by a friend who had recent experience that they are well known for sending broken and non-conditioned flowers. We decided to not use... |
Ftd.com - FTD is a incompetent
Complaint - General Delivery - CA
Product/Service: Flower Delivery
My daughter who is away at college was admitted into the hospital for emergency surgery. Being that I couldn't be there I wanted to send her some flowers to let her know I was thinking of her and to t... |
FTD.com - FTD.com is terrible
Complaints - Delivery/Mail -
Product/Service: Flower Delivery
I am usually not one to file complaints or take the time to write negative reviews but this time they have left me with no other choice. I placed an order for a flower arrangement to be delivered to m... |
FTD - No Flowers For My Wife On Our Anniversary!
Complaint - Delivery/Mail - winter haven FL
Product/Service: Flower Delivery
I ordered anniversary flowers for my wife on 12/30/08 for delivery on 12/31/08 and they never arrived. I called at 4pm and 7pm on 12/31/08 to see what the problem was and was told "no problems they wi... |
FTD.com - Flowers Forgotten Forever
Complaints - Consumer Products - Bethlehem NH
Product/Service: Flower Delivery
Beware the consumer who is foolish enough to order from FTD.com. I was mad year before last to have spent $60.00 ordering a poinsettia for my mother for Christmas through FTD.com, when she received a ... |
FTD.com - Flowers Delivered For Mothers Day
Compliment - Delivery/Mail - Edgewood/Lexington Park MD
Product/Service: Flowers
I actually had a good experience with FTD.com.
I ordered flowers for my Mom-in-law from FTD.com. The flowers arrived in great condition. Everything ordered was there (flowers, crystal vase, chocola... |
FTD.com - Terrible Product, Terrible Service By Ftd.com - Flower Delivery
Complaints - Consumer Products - Arlington MA
Product/Service: Flower Delivery # E9685120
Here's what I tried to send to FTD (without the personal identifiers) because the phone kept me online for over 45 minutes. So I went on line and the online form did not work. I have a screen shot o... |
FTD.com - Uunskilled and Untrained Florist - Unacceptable Replacement
Complaint - Miscellaneous - Fresno CA
Product/Service: Funeral Flower Arrangement
We ordered a spray of flowers to be sent to my grandmother's funeral since we were unable to attend. The spray was a direct order from FTD.com's website. We received a telephone call and voicemail mes... |
FTD.com - FTD can substitute whatever they want
Informative - Miscellaneous -
Product/Service: A Dozen Long Stem Yellow Roses
FTD.com website's inventory showed a product was available; It was not FTD made an unacceptable substitution and ruined my 25th anniversary.
On or about August 19th I purchased 1 dozen long stem ye... |
FTD - Substitution Policy
Informative - Miscellaneous -
Product/Service: Pink Rose bouquet
Beware of FTD's substitution policy. FTD delivered on time the wrong arrangement of flowers - I had ordered a pink bouquet of roses to honor my mother's 5 years as a breast cancer survivor. She rece... |
FTD.com - Do not use FTD.com if you want the flowers to arrive
Complaints - General Delivery -
Product/Service: Flowers
Although the website allows for easy ordering, there is no recourse for non-delivered products. The best that FTD can do for a customer when their product does not arrive is refund the purchase price.... |
FTD Flowers Network - Mother's Day Flowers and Fruit Basket Never Delivered
Complaint - Miscellaneous - Blaine WA
Product/Service: Ftd Flowers Network
To this date, my mother has not received her flowers or fruit basket. I phoned FTD headquarters today and complained. They stated that they would look into the issue. I am also filing a complaint w... |
FTD.com - Refused to Deliver Flowers
Complaints - Miscellaneous - WA
Product/Service: Flowers
My father died a little over one month ago. I am my mother's only child and her only support system. She is living alone about 2000 miles away. Try as I might, I was not able to travel to her home ... |
1-800-Flowers.Com and FTD.Com - Flower orders
Informative - Miscellaneous - CT
Let me start off by saying I worked for both companies in numerous positions.I see some complaints on here bad mouthing companies without merit. So I have some information to share.
First off if yo... |
FTD - Customer Service
Complaints - Miscellaneous - Santa Rosa CA
Product/Service: Flower Delivery
I ordered flowers from FTD online, which I have done many times before. They arrived (via Fed X) with a broken vase and broken roses. These things happen.
I tried to call FTD for three days and got ... |
Ftd.com - I haven't gotten the flowers on St Valentine day and the floweres haven't been delivered ever
Complaint - Miscellaneous - Los angeles CA
Product/Service: Flowers delivery
Do not use that company ever!!!!!!!!! I did not get the flowers delivered on St. Valentine day and the next day too....... Do not order!!!!!!! ... |
FTD.com - Not too late to Order...just too late to deliver!
Complaints - General Delivery - US
Product/Service: Online Florists (delivery)
Feb.13 2007, Being busy I decided to order flowers online for my girlfriend for Valentine's Day. I found a site called FTD.com. I ordered a nice bouquet of flowers to be delivered within business ho... |
FTD - Non-Delivery / Non-Notification
Complaint - General Delivery - US
I ordered flowers for delivery directly from the FTD website on Thursday, 12/7/2006 for my mother's birthday. I requested a delivery date of 12/9/2006 and completed my order as instructed -- by provi... |
FTD.COM - Valentine's Day disappointment
Complaints - Miscellaneous - Downers Grove IL
Product/Service: Flowers delivery
I ordered a dozen roses, pretty pricey ones [8912 RED] on February 11. Wasn't disappointed with them before, had ordered from them only once previously with no problems. Valentine's Day came (February... |
FTD.COM - Customer Service
Informative - Online Stores/Auctions - US
Product/Service: Florists
I wanted to place an order with FTD and when I called the operator didn't know the products on the web site very well or the differance between a florist filled and a courier delivery and when I could... |
FTD - Mothers Day was more important then a Funeral
Complaints - General Delivery - US
Product/Service: Plant arragment for a Funeral
I placed a order with Alma's House of Flowers in Middletown, Pa. who is a FTD supporter. It was the day of the viewing of a funeral for a cousin. The order took place at 8:54 am. Everything was to be ... |