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Econo Lodge, Jonesboro, GA - Bed bug infestation
Complaint - Hotels - Jonesboro GA
Product/Service: hotel stay and severe bitings
After staying at this motel one night on 11/7/09 I was in severe pain and swelling from multiple bed bug bites which took some hours to show on my body. By the next day I had to go to an emergency cli... |
Travelocity - Travelocity - land of 1000 excuses
Complaints - Travel Companies/Agencies -
Product/Service: Hotel refunds
I booked a hotel for a family visit to San Diego through Travelocity. I went the week before for work, and once I realized where the hotel was, cancelled it and made another (yes through Travelocity ... |
Priceline.com - Bad customer service
Complaint - Travel Companies/Agencies -
Product/Service: hotel
I wanted a 3 star hotel near the Mall of America. I won a hotel and looked on tripadvisor.com to see reviews. It had many reviews stating how filthy the hotel. One person said that it should be shut... |
Hotwire, Inc - Misleading Star Rating
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservation
I am not the first person to complain about Hotwire's misleading Star Rating system. To make a long story short, I paid for a four star hotel but got a 3.5 star room as listed on their own Flight + H... |
Hotels.com - Poor customer service and misrepresentation of condition of properties
Complaint - Travel Companies/Agencies -
Product/Service: hotel booking
Key West Doubletree had a closed pool which hotels.com customer service intentionally claimed was definitely completed and open. After a complaint to hotels.com, a partial refund was assured but neve... |
Priceline.com - Priceline should be named "Rip off line"
Complaints - Travel Companies/Agencies -
Product/Service: Hotel
So I go to Priceline.com and all over their site it states repeatedly " lowest price guaranteed" or "save upto 50%" so that makes me feel that I would be receiving some sort of a deal. I entered a pri... |
Hotels.com - Never use them beyond a reference tool
Complaint - Travel Companies/Agencies -
Product/Service: Chicago hotel room
Booked a room for two nights in Chicago for a rate of 99.00 a night that was to include breakfast for two. Got a confirmation that had the word "breakfast" missing, just the word "free." When I went t... |
Priceline.com - Horrible Service - Buyer Beware
Complaints - Travel Companies/Agencies -
Product/Service: Hotel
I wish I had read these reviews prior to using Pricline. I would not recommend them for anyone!!! They are totaly unflexible and insensitive. I booked a hotel in NYC through Priceline. First, I ove... |
Priceline.com - If it seems too good to be true...
Complaint - Travel Companies/Agencies -
Product/Service: "Refundable" Hotel Reservation
I made airline and hotel reservations for Las Vegas and elected to pay $70 more for 'fully refundable' rooms should I want to cancel. Within a week, I was able to find lower rates by booking directly ... |
Travelocity - Nightmare Honeymoon
Complaints - Travel Companies/Agencies -
Product/Service: Airfare hotel reservations
I booked our honeymoon to Puerto Rico with Travelocity. We where flying out of Chicago. We had electronic ticketing.
Everything was fine till the morning we where supposed to leave. When I we... |
Privately owned Holiday Inn - Holiday Inn...No way!
Complaint - Hotels - Rockfalls IL
Product/Service: Hotel hospitality
Who is paying who to keep this a Holiday Inn? Its flunked the previous 6 inspections, had a rescent bank take over. It breaks the federal law on pool safety..drain covers are not secure and the auto p... |
Hotwire, Inc - Don't Use Hotwire
Complaints - Travel Companies/Agencies -
Product/Service: Hotel
I booked a trip to NYC for 2 adults & two kids ages 14/16. The room needed to have two queen beds but what I got was a room with a full bed & a twin bed. That was the biggest room with two beds the ho... |
Priceline.com - Priceline will rip you a new one
Complaint - Travel Companies/Agencies -
Product/Service: Name Your Own Price hotel reservations
Watch out for Priceline. They stole $105.28 from me and will not give it back. In Sept. I got on Priceline and did the Name Your Own Price. I needed to go to Washington, DC for a reunion of my famil... |
Hotwire, Inc - Misleading information and a semi-working web site.
Complaints - Travel Companies/Agencies -
Product/Service: Hotels in Miami Beach
Used HotWire a few times and it was fine, however, this time I tried booking a hotel at South Beach, Miami and at the booking screen you usually see the map of the are your hotel will be. In my case, ... |
Orbitz - Hotel booking cannot be completed with the average nightly rate specified
Complaint - Travel Companies/Agencies -
Product/Service: Hotel
I was trying to make a reservation on Thursday, 10/29/2009 for a 4 nights stay in Washington DC in January. So I happily log in to Orbitz and search for hotels. It shows up Crowne Plaza Hotel THE HAMI... |
Priceline.com - Unless you are a Smoker - DON'T book hotels with Priceline
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Room - Holiday Inn
When you bid on Priceline, you MUST accept their offering AND you have no recourse. This means, if you get a SMOKING room when you arrive at the hotel, you have no choice. And you can't get your mon... |
Expedia.com - Will never book with them again
Complaint - Travel Companies/Agencies -
Product/Service: flight/hotel/transportation package
We booked a trip to Lisbon Portugal using the flight/hotel package option. After reading almost 100 glowing reports about one of the hotel options, we chose it. We also selected and paid for the air... |
Comfort Inns, Suites & Hotels - Good Time Turned Bad
Complaints - Hotels - Franklin IN
Product/Service: Poor Hotel Management
Three weeks ago I stayed at the Comfort Inn in Franklin, Indiana. The service from the time I checked in, to the time I checked out, and now, has been pathetic. The hotel made a mistake with my reserv... |
Cheaptickets.com - Be careful when booking a reservation!
Complaint - Travel Companies/Agencies -
Product/Service: Hotel reservation double charged
Cheaptickets charged my Visa card twice for the same hotel stay in Florence, Italy. Upon contacting them several times, they continually said there is nothing they can do and they cannot issue a refu... |
Roadway Inn Fresno - I was Ripped off
Complaints - Hotels - Fresno CA
Product/Service: unused hotel room
I booked a room online at the Roadway Inn Fresno, in Fresno, CA using Priceline services, and unfortunately for me I was unaware prior to my stay that you need to give a 24 hour notice if you will not... |
Hotwire, Inc - Poor Customer Service
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservation
I made a reservation for a hotel with airport shuttle service, the hotel when booked had extended shuttle service, but recently cut it back and was not going to available during my needed time. I call... |
Holiday Inn - Hotel Review
Complaints - Hotels - FL
Product/Service: Hotel
I checked in at the Holiday Inn inn in Melbourne, FL When I checked in they said the rate was 88.00 but I received a credit card bill for 108.62 They also said I ate lunch at the restaurant for $9.... |
Book in Hotels.com - Who are responsible for the site: Book in Hotels?
Complaint - Travel Companies/Agencies -
Product/Service: A site in the internet that Book Hotels
I, like many other people (I can see it now) booked a Hotel in May 2009 through the INTERNET SITE BOOK IN HOTELS. COM for 3 nights from October 10 in Venice U$ 833,38, the credit card was successfull... |
Hotels.com - Misrepresenting that the room is discounted, mispresent room, hotel location
Complaints - Travel Companies/Agencies -
Product/Service: Sofitel Champs Elysees, Paris Texas hotel room
We booked a hotel room on the telephone with Hotels.com in July for the Sofitel Champs Elysees. It was represented that it was a significant discount off the regular room rate for that hotel. Super... |
Holiday Inn - Theft of Lost Item
Complaint - Hotels - Woodland CA
Product/Service: Hotel stay
I just stayed at this hotel. I arrived at about 230 am. I placed a do not disturb sign on my door. I was awoken around 0800 am by house keeping cleaning my adjoining room. There were no other do n... |
Strastosphere hotel tower - Hazardous for the customer
Complaints - Hotels - las vegas NV
Product/Service: hotel room
I stayed at the Strastosphere hotel & casino in Las Vegas Nevada. And while in the room I stepped on a safety pin that was on the carpet in my room. Needless to say it was very painful and blood did c... |
Priceline.com - NEVER USE PRICELINE
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Rooms
I purchased two hotel rooms using priceline.com
Along with the purchase of the two rooms I also purchased the "TRAVLERS INSURENCE" (never pay for this).... I was unable to use the hotel rooms. So I c... |
Microtel Hotel - Knoxville, TN - Bed Bugs?
Complaints - Hotels - Knoxville TN
Product/Service: Hotel Room
My wife was awakened in the middle of the night with multiple bits on her legs. We're not sure what it was, but suspect bed bugs.
They gave us another room, but did not comp the hotel room.... |
Travelvelocity - Why use Travelvelocity
Informative - Hotels - Southlake, Texas TX
Product/Service: Hotel booking
GoodBuy – Prepay entire trip – Why?
What is the value of this feature if there is no savings?
The room is no better than standard rooms.
You do not get the choice of bed size, smoking or non-sm... |
Priceline.com - Bait and switch
Complaints - Travel Companies/Agencies -
Product/Service: Hotel room
I used Priceline.com to look for a hotel room in the Lake George, NY area for 2 nights (Oct 10-Oct 12). I decided to start my bid at $40 for a 2.5* and above. Priceline found no room for that amount s... |
Priceline.com - Price Gouging
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservation
I made a reservation at the Virginian Suites Hotel in Arlington, VA, through Priceline. The Room charge was $149.06 plus tax. On checking into the hotel I initialed and signed the registration sheet... |
Priceline.com - Yet another priceline ripoff
Complaints - Travel Companies/Agencies -
Product/Service: hotel
I wish I had come here before I booked on Priceline. I read the contract and it's not a matter of misunderstanding.
I gave parameters for the location of a hotel (specific city) and Priceline booke... |
Bookinhotels.com - Bookinhotels.com is a FRAUD
Complaint - Travel Companies/Agencies -
Product/Service: Hotel bookings
Bookinhotels.com is a FRAUD. They take you money as soon as you book a hotelroom but don't forward the booking to the hotel. Then after a while they send you a mail that your booking has been cancelle... |
Days Inn - Days Inn Marion NC - disgusting
Informative - Hotels - Marion NC
Product/Service: Hotel in disrepair, unclean
Sleeping in car would be more comfortable and cleaner. Hotel should be condemned, very unclean, rude owners, terrible condition. Avoid at all costs... |
Days Inn - Get Me Out Of Here
Complaint - Hotels -
Product/Service: Hotel
It is 2:44 am still unable to sleep do to the birthday party in the next room. Traveled all day to DC with our 89 yr old father to see WWII memorial. But just our luck it's Amber's birthday! After n... |
Expedia.ca - The Worst Travel Company in Canada
Complaints - Travel Companies/Agencies - Kitchener, Ontario, Canada
Product/Service: Hotel package to Barbados
Two years ago, my husband and I attempted to book a trip to Barbados with Expedia.ca.
Had I known that this site existed then, I would have submitted this review much sooner. We were told that the ... |
Super 8 Hotels - Bedbug infestation
Complaint - Hotels - Fort Nelson, BC
Product/Service: Hotel rom
I recently stayed at theSuper 8 Hotel in Fort Nelson BC. After 4 nights I finally worked out that the massive welts on my body were from bed bugs and not the notorious black flies of the area.
Alt... |
Hotwire, Inc - Hotwire - Consumer fraud and misleading hotel ratings
Complaints - Travel Companies/Agencies -
Product/Service: 2-star hotels. 4-star prices
Using the Hotwire web site I booked a hotel sold as a 4 star establishment. When we arrived at the hotel it was a very simple 3 star (at best) hotel. This is supported by the hotels business certifica... |
Days Inn, 1144 Bush River Road, Columbia, SC - BAD, BAD, BAD
Complaint - Hotels -
Product/Service: Hotel in bad location and it stinks!
I am sorry but there is NOTHING good about this Days Inn. If there are good reviews on here it must be the hotel themself putting the reviews on here. This hotel is in a very bad industrial, secluded ... |
Book In Hotels - Fraudulent Activity
Complaints - Hotels -
Product/Service: Hotel Booking
On January 22/09 I made 2 hotel bookings with this company for reservations at the Metcourt Laurel in Johannesburg on August 18/09 and Sept 14/09. My credit card was duly charged on Jan 22/09. Then on... |
Priceline.com - An excellent experience, contrary to what many reviews here state
Compliment - Travel Companies/Agencies -
Product/Service: Used "Hotel and airfare" conbination, not "name your own price"
I almost didn't book this trip, based on the reviews I read here. But I also had to say, once I read and understood the limitations of this service, and the dumb things a lot of customers expected, an... |
Quality Inns, Suites & Hotels - Sleep Tight; Don't Let The Bed Bugs Bite!
Informative - Hotels - Houston TX
Product/Service: Choice Hotels//Quality Inn And Suites/Reliant Park And Medical Center
I gave a review on the Comfort Suites that I stayed at while visiting MD Anderson Cancer Center in Houston, Tx. While searching for a hotel from the list I was given by MD Anderson I asked to inspect... |
Choice Hotels/Comfort Suites - Comfort Suites/Reliant Park/Texas Medical Center, Houston Tx
Compliment - Hotels - Houston, Texas
Product/Service: Could NOT have been happier!! Great hotel!
We traveled to Tx for an opinion at the esteemed MD Anderson Cancer Center in Houston. On the first night, because we didn 't know the area, we stayed at the medical center's hotel which was much too... |
Hotwire, Inc - Represented Hotel Star Ratings
Complaints - Travel Companies/Agencies -
Product/Service: Online Hotel Booking
I recently booked a 3.5 star hotel on hotwire.com and will be my last. The hotel brands mentioned on their website are Hilton, Crown Plaza, and Millenium hotels..and other respected hotel brands. On... |
Skoosh.com - Frustration
Complaint - Hotels -
Product/Service: Hotel Booking
I used Skoosh.com to book a hotel reservation in Colchester VT. I was skeptical, having never heard of Skoosh.com prior. However, hotels in the area were booked up and I was desperate for a room for t... |
Hotels.com - No Refund-The Worst Customer Service Ever
Complaints - Travel Companies/Agencies - Dallas TX
Product/Service: Hotel Booking
We booked a hotel room at Days Inn in Melbourne, Florida for four nights through the website hotels.com. The hotel Days Inn was showing very high rated on the website hotels.com. After arriving, we we... |
Marriott International - Failure @ Marriot CourtYard St. Pete Fl
Complaint - Hotels - St. Petersberg FL
Product/Service: Hotel Accomadation Marriot
I am staying at a Marriot in St. Petersberg. It is a 1/2 built renovation. they charge $12 for overnight parking. The gym equipment is broken and dangerous.
In the rooms the bathtubs are from 100 ye... |
Travelocity - Failed to Make Reservation
Complaints - Travel Companies/Agencies - San Antonio TX
Product/Service: Hotel Reservation
I used Travelocity for the first time to book a hotel reservation for a business trip to Miami. I arrived prior to check in, just to drop my bags. While there, I asked to confirm the hotel had a rese... |
Priceline.com - Vegas hotel reservation
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservation
This company is very corrupt as far as I am concerned. I bid on a room in Vegas and once done they will give you the hotel room with no recourse--you are stuck. I was not happy with the choice at al... |
Choice Hotels - Charged for 6 nights on debit card, only stayed 2 couldn't get help
Complaints - Hotels - Richmond Hill GA
Product/Service: hotel stay
Stayed two nights at Quality Inn, in Richmond Hill, Ga. due to errors by front dest clerks debit card was charged for 6 nights. I contacted the hotel and left several messages for the GM and front des... |