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Travelocity - Nightmare Honeymoon
Complaint - Travel Companies/Agencies -
Product/Service: Airfare hotel reservations
I booked our honeymoon to Puerto Rico with Travelocity. We where flying out of Chicago. We had electronic ticketing.
Everything was fine till the morning we where supposed to leave. When I we... |
Priceline.com - Priceline will rip you a new one
Complaints - Travel Companies/Agencies -
Product/Service: Name Your Own Price hotel reservations
Watch out for Priceline. They stole $105.28 from me and will not give it back. In Sept. I got on Priceline and did the Name Your Own Price. I needed to go to Washington, DC for a reunion of my famil... |
Priceline.com - Do not use priceline.com!
Complaint - Travel Companies/Agencies -
Product/Service: hotel reservations
A friend of mine had told me that her family members had bid for a $45 3 star hotel room on Priceline and got it...for the weekend and area to which I was traveling. So, I used Priceline.com for the ... |
Orbitz - Reasons Not To Use Orbitz
Complaints - Travel Companies/Agencies -
Product/Service: Hotel reservations
I sent a complaint letter to Orbitz about their service and all I got in return was a form letter. Screw this company and I advise anyone and everyone not to book with this company. Original letter an... |
Priceline.com - Customer Service....What Customer Service???
Complaint - Travel Companies/Agencies -
Product/Service: Insurance on Hotel Reservations
Scripted, Robotic, Borderline Rude and Totally useless!
I found a great offer on a hotel on Priceline but was hesitate after reading the 'fine' print about no refunds, exchanges, or transfers yada ya... |
Priceline.com - Do not use priceline.com
Complaints - Travel Companies/Agencies - Norwalk CT
Product/Service: hotel reservations
Be very careful when looking for hotel rooms with priceline. I entered a price that was too low, upped it then automatically was confirmed without even accepting the offer. It says right on the firs... |
Bookinhotels.com - Bookinhotels.com are Bad News
Complaint - Travel Companies/Agencies -
Product/Service: Hotel reservations company
Bookinhotels has scammed me too, by not refunding owed money and fobbing me off when I contact them!
Having spoken to my card company and Trading Standards it looks as though I'm powerless to do an... |
Hotwire, Inc - Hotels Rating Scam
Complaints - Travel Companies/Agencies -
Product/Service: online hotel reservations
Hotwire violated own ranking policy and rated a hotel a 3 star based on the hotel ranking of itself. Priceline, Yahoo, Expedia all ranked lower than a 3. Policy is to take an average, but when most ra... |
Priceline.com - Never book with priceline
Complaint - Travel Companies/Agencies -
Product/Service: hotel reservations
I recently went on a holiday trip booked through priceline.com they give false statements about being such a good deal. Priceline charged me 175.32 and the hotel price was 139.82, never again ... |
Hotels.com - Hotels.com Sucks They Are Worse Than You Can Believe
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations
Unresponsive to an unbelievable level...
After waiting 20 minutes, I got a hold of someone to help only to have them "disconnect" me.
Tried to call back waited ONE HOUR on hold - no answer.
A... |
Hotels.com - Reservations
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
I usually use Orbitz, so perhaps I am spoiled. I booked this time through Hotels.com, who only allows you to use one credit card to pay for the reservation. I guess I should have been smart enough t... |
Orbitz - Room Not What Advertised... Never Again
Complaints - Travel Companies/Agencies - Virginia Beach VA
Product/Service: Hotel Reservations
I will never, EVER use Orbitz to reserve a room or stay at a Ramada Hotel again. I reserved and paid for my room 10 days prior to my planned trip. When I checked in, I was told that the room I reserve... |
Travelocity - Don't Book A Hotel They Rip You Off!!!
Complaint - Travel Companies/Agencies - Council Bluffs IA
Product/Service: Hotel Reservations
I booked a hotel on Travelocity for $57.20 which was charge to my credit card before arrival. Upon check out of this motel I was presented a receipt for $41.95 the charge of my nights stay. A differ... |
Priceline.com - Buyer Beware - No Cancellation Fee Policy Unreasonable
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations
Priceline charged a full night's stay as a penalty when a medical issue required a hotel reservation cancellation. The cancellation request took place MORE than 74 hours before the reservation date a... |
Hilton Hotels - Advance Purchase Reservations
Complaint - Hotels - hampton hotel SC
Product/Service: Hotel Reservations
Beware... apparently under NO circumstances will your money be refunded. We needed to cancel our reservations due to a medical emergency and the agent I spoke with was unwilling to make an exception... |
Priceline.com - Shady Operation
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations
Today I was looking for a hotel close to the Phoenix Convention Center. I checked the BOX "Downtown Phoenix" and my offer was approved, Yeah!!! No. Priceline's Downtown is not the same as the REAL D... |
Priceline.com - Priceline Prices And Customer Service
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
I recently went thru Priceline to book a hotel room for two nights in Birmingham, Al. Priceline charged me 65.00 a night plus taxes. I checked out of the hotel and got a receipt showing 52.00 a night ... |
Priceline.com - Hotel Cancellations
Complaints - Travel Companies/Agencies - Philadelphia PA
Product/Service: Hotel Reservations
Two times on the website, it says that there is no fee for canceling your hotel reservations. After you've made the reservation, before clicking Purchase, all of a sudden it tells you that there is a ... |
Priceline.com - Priceline Rating System
Complaint - Travel Companies/Agencies - ALLENTOWN PA
Product/Service: Hotel Reservations
Bid on rooms, got a "3 star" hotel". Called them immediately and told them that I stayed there and it was no more than a 2 star MOTEL, outside entrance like the 1960's motels. All they did was read ... |
Best Western Hotels International, Inc. - Hotel Inadequacy
Complaints - Hotels - auburn AL
Product/Service: Hotel Reservations
We had reservations at Best Western in Auburn, Alabama. We cancelled these reservations by phone a week ahead of the reservation. We are still being billed and Best Western will not accept the fact t... |
Priceline.com - Terrible Customer Service, Lied To Me Twice
Complaint - Travel Companies/Agencies - Norwalk CT
Product/Service: Hotel Reservations
Purchased 3 star room that was full of negative feedback that we could not view until after the purchase. Room was 150 sq ft, Priceline representative said they could not help in any way. The hotel sa... |
Priceline.com - Buyer Be Very Afraid!!
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations
I made a reservation on Priceline for a hotel in Coeur d'Alene ID and Priceline booked me in a hotel in Post Falls ID, which is 10 miles away. While that might not seem like it is that far away, I wa... |
Priceline.com - Complaint
Complaint - Travel Companies/Agencies - Asheboro NC
Product/Service: Hotel Reservations
On July 14, we searched for hotels in Asheboro, NC, for a one night stay on the Asheboro tourist information site. We decided on the Holiday Inn and clicked on the website, to check for availability a... |
Book In Hotels.com - Book In Hotels - Cheap Rates - Bad Customer Service
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations Online
The money you save is not worth the time trying to get a hold of these folks if something needs to change.
You have to pay for the whole hotel stay at once, which was fine when there appeared to be... |
Travelocity - Wrong Place/Extra Charges
Complaint - Travel Companies/Agencies - San Diego CA
Product/Service: Hotel Reservations
Although the gentleman was polite, Travelocity with its fees and "buck passing" is not ok. I made a reservation for a specific hotel and when I took a look at my confirmation e mail it was a hotel wit... |
Priceline.com - Avoid Booking Through Priceline.com
Complaints - Travel Companies/Agencies - Chicago IL
Product/Service: Hotel Reservations
BUYER BEWARE!!! Priceline is a total RIPOFF!!! I recently booked three nights at the Doubletree hotel in Chicago through Priceline. When I checked out I got a bill from the hotel which was cheaper th... |
Priceline.com - Priceline.com Avoids Taking Care Of The Customer
Complaint - Travel Companies/Agencies - Granbury TX
Product/Service: Hotel Reservations
We recently contacted a hotel for weekend reservations. It was not revealed to us that we were actually dealing with Priceline.Com, or we would never have pursued the reservation. Shortly before lea... |
Cheap Hotels Resorts.com - Company Owes Refunds For Incorrect Bookings And Does Not Bother To Respond To Queries
Complaints - Travel Companies/Agencies -
Product/Service: On-line Hotel Reservations
Booked hotel in Bahrain via their website and money was debited via credit card. Then received mail from them that hotel was fully booked after making payment. Contacted them and they said their polic... |
Hotels.com - Dishonest misleading middlemen
Complaint - Travel Companies/Agencies - NJ
Product/Service: Hotel reservations
I want to warn everyone there that Hotels.com is MISLEADING with their reservations. I recently reserved a hotel room in NYC for my wife's special Birthday weekend, and told them I absolutely needed a... |
Arizonahotels.com - Hotel Reservations
Informative - Hotels - AZ
This site tricked me into making a hotel reservation through their site and took the full hotel costs off my credit card before I even went to the hotel. When I had travel plans change and had to canc... |
Hotwire - Beware of Hotwire hotel bookings
Complaint - Hotels -
Product/Service: Hotel Reservations
Want to sleep with your grandmother? Be aware that specifying two adults when you book a room will NOT necessarily get you two beds. The hotel wanted to charge me almost double the price when I discov... |
Priceline.com - Consumer Fraud
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations
DO NOT DO BUSINESS WITH PRICELINE.COM.
Their business practices are misleading, deceptive and they are in the business of fraud.
I understood that once I agreed and confirmed a reservation that... |
Orbitz - Over charging of Hotel Prices
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
I recently stayed at a Hotel offered by Orbitz. Upon checking out of the Hotel (Days Inn) the hotel charged $50.00 less than what Orbitz has originally quoted. When I contacted Orbitz about a credit... |
Hotels.com - Hotels.com Rip Off
Complaints - Travel Companies/Agencies -
Product/Service: Hotel reservations
Hotels.com is a huge rip off! I booked 4 nights in San Angelo, TX at a Fairfield Inn. My confirmation notice from Hotels.com did not include any billing information. On check out I got a bill from the... |
Travelocity.com - Rates and availability not accurate!
Complaint - Hotels - WY
Product/Service: Hotel reservations
Boo! Booked a room in Jackson Hole for 4, to find out later that the rate was incorrect, small print stated the rate was for 2 and additional fees would apply. Also made and confirmed a reservation ... |
Priceline.com - Priceline placed Beverly Hills/West Hollywood in Century City
Informative - Travel Companies/Agencies - Internet
Product/Service: Hotel Reservations
This funny, yet sorry situation is better demonstrated in letters I have sent and received to/from priceline.com
First - my e-mail to priceline.com top brass, responsible for North America.
Secon... |
Orbitz - Terrible Customer Service
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
I have never used my blog to rant against someone, but today’s the day. I’m that angry.
I just had the worst customer service experience in my life. I booked the Casa Sant’Andrea Hotel in... |
Expedia.com - Complaint
Complaints - Travel Companies/Agencies - Dallas TX
Product/Service: hotel reservations
I just returned from a convention in Dallas that would have been a lot better if I had not used Expedia. I booked a room for 1 adult and 2 sixteen year-olds and requested two double beds. I received c... |
Orbitz - Total Runaround
Informative - Travel Companies/Agencies - Los Angeles CA
Product/Service: Hotel reservations
I, too, have gotten the total runaround from Orbitz. They owe my wife a deposit for a cancelled hotel reservation, $100. We've been trying for 2-3 months to get them to pay up. Each time they send ... |
Orbitz - Don't Book With Orbitz
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations
Booked a hotel in Rio de Janeiro through Orbitz. When I called the hotel 4 days prior to departure to confirm the reservation and request a non-smoking room (as recommended right on the Orbitz web sit... |
Travelocity - Travelocity is untruthful to its customers
Informative - Miscellaneous -
Product/Service: Hotel reservations
Needed a one-night hotel layover in Puerto Rico due to JetBlue rescheduling me. I used Travelocity's website and hit the initials for that airport to locate a nearby hotel. I picked a hotel on the l... |
Travelocity - Travelocity SUCKS!
Complaints - Travel Companies/Agencies - US
Product/Service: Hotel Reservations
I made hotel reservations through Travelocity. The fine print stated "a cancellation fee MAY apply". Further down it stated that if cancelled within 24 hours of date of check-in, a cancellation fee ... |
Four Seasons - I was charged over $8,000.00 for an on-line reservation!
Complaint - Hotels - Whistler, British Columbia US
Product/Service: Hotel Reservations system
In January of 2006 I was interested in a ski trip to Whistler, British Columbia for Valentines Day. I looked up the Four Season's Web-site and decided to make and guarantee my reservation for four day... |
Best Western Hotels International, Inc. - Do not use bestwestern.com to book hotels
Informative - Hotels - Erie PA
Product/Service: Hotel reservations
I have learned, by Best Western's own admission, that the rates quoted on the company's website can be superceded by the individual properties. I booked a non-cancellable rez, only to arrive at th... |
Travelocity - Don't believe their "guarantee"!
Complaint - Travel Companies/Agencies - US
Product/Service: hotel reservations
I made two hotel reservations through Travelocity. A couple days after I had received my confirmations, they contacted me and said the pricing was incorrect (their error). They gave me two options: ... |
Marriott International - Check -in -- take what we give you and shut up
Informative - Hotels - US
Product/Service: Hotel reservations
Marriott has really slid into a non-customer oriented posture. They are now just money grabbers. Their customer service has dipped to an all time low. Tey calling them and lodge a complaint -- they... |
Expedia.com - Hotel Reservations
Complaint - Travel Companies/Agencies - CA
Put this one into the category of "Never using travel services with non-refundable reservations!!" I had planned the trip for my wife to celebrate our wedding anniversary, and booked several nights at... |
Hotels.com - Reservation and Cancellation Fees
Complaints - Hotels - OR
Product/Service: Hotel Reservations and Cancellation Fees
I made reservations through Hotels.com for a room, several months in advance. I found that Hotels.com charged my credit card for the full amount the day I made the reservation. This is the email I sen... |
expedia.com - Hidden/Over Charges
Complaint - Travel Companies/Agencies - US
Product/Service: Hotel Reservations
I have used this service with the following problems:
* The company has hidden fees/charges when you book a hotel and will not disclose them or break them out. Their total fees/taxes for the exact s... |
Hotels.com - Hidden Charges
Complaints - Hotels - US
Product/Service: Hotel Reservations
I have used this service with the following problems:
* The company used to illegally charge more for tax, arbitrarily "rounding up" to the next dollar on taxes for each day. For example, if the dail... |