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Econo Lodge, Jonesboro, GA - Bed bug infestation
Complaint - Hotels - Jonesboro GA
Product/Service: hotel stay and severe bitings
After staying at this motel one night on 11/7/09 I was in severe pain and swelling from multiple bed bug bites which took some hours to show on my body. By the next day I had to go to an emergency cli... |
Holiday Inn - Theft of Lost Item
Complaints - Hotels - Woodland CA
Product/Service: Hotel stay
I just stayed at this hotel. I arrived at about 230 am. I placed a do not disturb sign on my door. I was awoken around 0800 am by house keeping cleaning my adjoining room. There were no other do n... |
Choice Hotels - Charged for 6 nights on debit card, only stayed 2 couldn't get help
Complaint - Hotels - Richmond Hill GA
Product/Service: hotel stay
Stayed two nights at Quality Inn, in Richmond Hill, Ga. due to errors by front dest clerks debit card was charged for 6 nights. I contacted the hotel and left several messages for the GM and front des... |
Doubletree Club Farmers Branch - Very Disappointing Stay
Complaints - Hotels - Farmers Branch TX
Product/Service: hotel stay
This Doubletree Club Hotel in Farmers Branch Texas is very poorly run. I had reservation problems upon check-in. I had double billing charges on my credit card upon departure. I left several message... |
Days Inn - Days Inn on Sloat in San Francisco
Complaint - Hotels - San Francisco CA
Product/Service: Hotel stay
Do not even consider staying at the Days Inn on Sloat in San Francisco. Reasons: 1. Should have figured it out when calling to make reservations the person who answered could not understand me, I mad... |
Ramada - Huge Disappointment!
Complaints - Hotels - Bloomington MN
Product/Service: Hotel stay
I was NOT pleased at all with our stay at this Ramada Inn location.
I booked our room online and was pleased when I found it to be GRAND OPENING weekend of a newly remodeled hotel.
This hotel w... |
Marriott International - London Regents Park
Complaint - Hotels -
Product/Service: Hotel Stay in London
I recently stayed at the Marriott’s London Regents Park Hotel. The hotel is actually in /near the Swiss Cottage area.
The hotel staff is non responsive. The hotel rooms and hall has a musty o... |
Embassy - Unsatisfied Customer
Complaints - Hotels - Dallas TX
Product/Service: Hotel Stay
I recently booked a weekend for our 10 yr. anniversary at the Embassy Suites Dallas Hotel (North Dallas). The hotel included the sweetheart pckge. with our stay which included chocolates, wine, etc. ... |
Comfort Inns, Suites & Hotels - Cape Canaveral, FL
Compliment - Hotels - Cape Canaveral FL
Product/Service: Hotel Stay and Cruise Parking / Shuttle
Stayed at this Comfort Inn and Suites in Cape Canaveral, Florida for 2 days and nights in February 2009, before leaving on a cruise. They have a "Cruise Package" where parking your car in their lot ... |
Priceline.com - Service @ Priceline.com or Lack Thereof
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Stay
My most experience with Priceline.com will probably be my last. Like many of other Priceline customers, I am an active user spending over $1300 on the site over the last 2 years. Until this last tim... |
Priceline.com - Violation Of Terms Of Service When Booking Hotel Stay
Complaint - Travel Companies/Agencies - Norwalk CT
Product/Service: Hotel Stay - 2 Nights
COMPLAINT ACTIVITY REPORT Case # 84050439 Better Business Bureau, Inc.
Consumer Info: Miller, Mr. Jeff
Business Info: Priceline.com, Inc.
PO Box 5511
Norwalk, CT 06856-5511
203 299-8034
... |
Holiday Inn - Sleepless Nights
Complaints - Hotels - Virginia Beach VA
Product/Service: Hotel Stay (Holiday Inn Sunspree, Virginia Beach)
We were in the mood to reserve the extra room (Suite) on the beach. What was supposed to be a pleasant visit with our son before he departs on his long journey overseas in the Navy turned out to be a ... |
VIP Travel - VIP Travel Does Not Deliver--And You Have To Jump Through Hoops
Complaint - Travel Companies/Agencies - Port Orange FL
Product/Service: "Free 2-3 Night Hotel Stay"
Many timeshare companies offer this as a bonus for visiting them. YOU GET A CERTIFICATE for a 2-3 night stay at one of 600 hotels, you get $30 gas certificate and $25 meal card. The meal card is the ... |
Ramada - Traveler Beware
Complaints - Hotels - Texarkana TX
Product/Service: Hotel Stay
Written from room #233.
The lobby is nice, the landscaping is average, we thought we recognized a respected name - Ramada. The young lady at the front desk was really nice. The elevator works and t... |
Hilton Hotels: Berkeley Marina Doubletree - Security Guard Tried To Break Into Room At Midnight
Complaint - Hotels - Berkeley CA
Product/Service: Hotel Stay
On the night of 11/15/08, I was woken from my sleep by the Hotel's Security trying to enter my room. There was NO KNOCK, just the door trying to be opened by someone with a working key. My security ... |
Holiday inn express - Hotel does not believe in customer satisfaction
Complaints - Hotels -
Product/Service: hotel stay on points
A couple of months ago, my daughter and I stayed at a Holiday Inn Express in BC. We were there on a search for college housing, so we treated ourselves to one night in a hotel on "points". We checke... |
Holiday Inn - Horrible Service At The South Haven MI Holiday Inn & Suites
Complaint - Hotels - South Haven MI
Product/Service: Our Hotel Stay
The service in this hotel is one of the worse I have ever experienced. It seemed the hotel was run by a group of teenage girls with no manager to be found. One example; one of the amenities of this ho... |
Shoney's Inn West Monroe LA - Worst hotel in this country!
Complaints - Hotels - West Monroe LA
Product/Service: Hotel stay
The room was horrible. It was filthy. It smelled of dog and cat urine. I reserved a pet room then they insisted that I didn't. I could not understand why I was put in a pet room if they didn't know I ... |
Hilton Hotels - Great Customer Service? Do Not Look Here. . .
Complaint - Hotels - san diego CA
Product/Service: Hotel Stay Hilton Harbor Island San Diego
I stayed at the Hilton Harbor Island San Diego, CA from March 27 – Apr 01 this year. I have never been so unsatisfied with the level of customer service from any hotel. We never received clean tow... |
Best Western Hotels International, Inc. - Most comfortable beds in any hotel I've ever been in...
Compliment - Hotels - Central City KY
Product/Service: Hotel stay
We were in Central City, KY for a wedding in March. We stayed at the Best Western there, and that place has the BEST beds ever! They are nearly as comfortable as my own.
Maid service left somethi... |
Days Inn - This Has To Be Illegal!
Complaint - Hotels - Birmingham AL
Product/Service: Hotel Stay
Beware of Days Inns. I booked a room for a week in Birmingham Alabama for a business trip and a week before my stay, the company I work for changed my travel plans and were sending me to another city... |
Paradise Island Harbour Resort - All Inclusive Hotel Stay
Complaints - Hotels - Nassau, Paradise Island, Bahamas
Product/Service: All inclusive hotel stay
Our Stay at the Paradise Island Harbour Resort, Paradise Island, Nassau, Bahamas 3-1-08
We came to Paradise Island Harbour Resort to celebrate my wife's 50th birthday. She turned 50 on March 1, the... |
Quality Inns, Suites & Hotels - Thieves
Complaint - Hotels - Erie PA
Product/Service: Hotel Stay
Four of us stayed in Quality INN hotel near Prescisle Casino in Erie, PA. After leaving the next morning I forgot my wallet right next to the TV. I made four phone calls, they would send nobody to che... |
Days Inn - Locked in bathroom for almost 1 hour
Complaints - Hotels - Scottsdale AZ
Product/Service: Hotel stay
On June 07, 2007, my girlfriend and I were staying overnight at the Days Inn in Scottsdale, AZ. for meetings the next day. After bathing I couldn't open the bathroom door, it was stuck, and my girlfr... |
Quality Inns, Suites & Hotels - There is nothing Quality about the Quality Inn hotel chain
Informative - Hotels - rancho cordova CA
Product/Service: worst hotel stay ever
On 12/26, I called the Quality Inn hotel in Rancho Cordova, city next to sacramento), about a room. The dsk clerk quoted 59.99 of which I accepted. I asked for a reservation with a confirmation #, he ... |
Marriott International - Rip-off ... charging for alleged smoking...charging an extra day on credit card
Complaints - Hotels - Augusta GA
Product/Service: hotel stay
On 11/17/07, I checked into the Marriott hotel in Augusta, Ga. At check-in, I was not informed of a $250.00 bill if they suspect you are smoking in the room. It was late and we went directly to sleep.... |
Silver Legacy Hotel - My trip
Compliment - Hotels - Reno NV
Product/Service: Hotel stay
Just wanted to post a compliment about the Silver Legacy Hotel in Reno. My Parents and I went to a small family reunion last week, and had an outstanding time. Our room (and the bathroom) were extreme... |
Days Inn - Don't Stay at Days Inns
Complaints - Hotels - St. Louis MO
Product/Service: Bad Hotel Stay
We stayed at Days Inn St. Louis on Lindbergh; a nightmare of errors. We got a key to a room that was already occupied. New room wasn't cleaned we had to request it. We were assigned a room next to th... |
Le Quinta Inn(s) The Company Locations - My L A S T stay at Le Quinta
Complaint - Hotels -
Product/Service: Hotel stay
We arrived late, my client speaks and travels to almost 175 cities a year staying at a lot of properties, I travel frequently as well.
The Property build itself as a wi fi ready and operable with p... |
Holiday Inn Express, Meadville, PA - Excellent Stay - Highly Recommend!
Compliment - Hotels - Meadville, PA
Product/Service: Hotel Stay and Service
This was my 1st stay at a Holiday Inn Express & I must admit... I was very impressed. We selected this hotel near Allegheny College to help my niece get settled in her dorm. We stayed here in August ... |
Best Western Hotels International, Inc. - Hotel Stay in Monticello, Indiana
Complaint - Hotels - Monticello IN
Product/Service: Hotel Stay
This was my third time staying the Best Western in Monticello, IN. I made the reservation 30 days ahead of time and when I arrived, was told that my reservation had been cancelled by an employee the ... |
Expedia.com - Will not refund my money
Complaints - Travel Companies/Agencies - Jacksonville FL
Product/Service: Hotel Stay 1 night, pay for 4
I booked 4 nights at the Omni Hotel in Jacksonville through Expedia. My plans changed and I only stayed one night. The hotel said, no problem. Expedia, says, no refund. I emailed the hotel and the... |
Homewood Suites (Hilton) - A great place to stay
Compliment - Hotels -
Product/Service: Hotel Stay
Homewood Suites (Hilton)
39270 Cedar Boulevard
Newark, CA 94560
E-mail: NWKHW_Homewood@hilton.com
I travel allot, so I say in allot out hotel’s all over the world. I really don’t like too be... |
IHF - Looks are deceiving
Complaints - Hotels - Folly Beach SC
Product/Service: Hotel Stay
We stayed at Holiday Inn at Folly Beach (AKA Charleston on the Beach) What a beautiful setting on the Beach, beautiful landscaped, has it's own pier, Restaurants and everything. I must tell you that t... |
Marriott International - Baton Rouge Marriott
Complaint - Hotels - Baton Rouge LA
Product/Service: Hotel stay
I was a fan of the Marriott Hotel until last year when I was on a tour of the devastation left by the hurricanes and was injured due to the Marriott Hotel’s negligence. The hotel staff decided to co... |
Radisson - Extra fees assessed upon hotel check in
Complaints - Hotels - Orlando FL
Product/Service: Service Fee added to hotel stay
I recently booked a room through Priceline for Orlando, FL. The Radisson accepted my bid and the contract was created, when my credit card was charged. When I checked in, I was required to sign a fo... |
Radisson - Car Broken into in Parking lot
Complaint - Hotels - Charleston SC
Product/Service: Hotel stay - Raddison Charleston (SC) Airport Hot
In the early morning of April 23, 2006, our car, parked in the parking lot of the Raddison Charleston Airport Hotel in North Charleston, SC, was broken into, ransacked, and looted of an expensive came... |
Best Western Hotels International, Inc. - Worst Hotel Stay Ever
Complaints - Hotels - Orlando FL
Product/Service: Hotel Stay
Upon checking in, the front desk clerk warned us that any phone charges would be “very, very, very, very” expensive and suggested we buy a phone card. Fair enough, at least I was warned about that. ... |
Days Inn - IInfectious pool; dirty establishment; lousy service
Complaint - Hotels - Alton IL
Product/Service: Hotel stay
Three of us stayed at the Days Inn in Alton, IL, from Aug. 23-28.
Where to start?
The swimming pool. All three of us ended up with ear infections as a result of swimming in the pool, requiring eac... |
Ramada - Customer Service??
Complaints - Hotels - Hollywood FL
Product/Service: Hotel Stay
To whom it may concern,
On June 14th we checked into the Ramada Hollywood Beach Resort and rented the Penthouse Suite. Check in was just fine and we had no problems. Later on that day was t... |
BAY WATCH RESORT - TERRIBLE SERVICE
Complaint - Hotels - NORTH MYRTLE BEACH SC
Product/Service: HOTEL STAY
I HAD A BAD EXPERIENCE WITH THIS RESORT. FROM VERY RUDE WORKERS AT THE FRONT DESK. I WILL JUST LIST A FEW OF THE THINGS THAT WENT WRONG AND YOU CAN DECIDE FOR YOURSELF IF YOU WANT TO VISIT THIS RESORT... |
L' Horizon Garden Hotel - L'Horizon Garden Hotel -The Best!
Compliment - Hotels - Palm Springs CA
Product/Service: Hotel stay
If you read my review of my experience at the dreaded Miracle Hot Springs Spa & Resort, this was where I booked after that fiasco. This hotel is so quant and beautiful and the service was impeccable. ... |
Miracle Hot Springs Spa - Worst experience at Miracle Spa & Resort
Complaint - Hotels - Desert Hot Springs CA
Product/Service: Hotel stay
When I booked this Hotel in the Desert Hot Springs, I was told that I would have a "pool view" room for $119.00 per night. When I checked in, they told me that they had no rooms for that price with a ... |