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Continental Airlines - Continental takes my carry-on full of valuables without asking, and "loses" it.
Complaint - Airlines -
Product/Service: Lost luggage
Continental Airlines recently lost a bag of mine filled with irreplaceable possessions. This bag was a carry-on bag –not a checked bag, a carry-on –and was moved without my knowledge or permissi... |
British Airways - Ba incompentant
Complaints - Airlines -
Product/Service: lost luggage
I flew with ba on 31/8/09 from heathrow to jfk. I collected a case that was the same colour and style as mine and the bag tag numbers were the same as the one I had on my passport. on arriving at my b... |
Southwest Airlines - Lost Luggage / Customer Service
Complaint - Airlines -
Product/Service: Lost Luggage
Southwest airlines lost my luggage on a straight flight from SFO to Las Vegas. The lost luggage isn't the real issue, the real issue is how RUDE their customer service department is. They do NOT care... |
Southwest Airlines - Makes All The Other Airlines Look Really Bad
Compliment - Airlines -
Product/Service: Lost Luggage and Delayed Flights
I fly all the time. From experience I can tell you that Southwest is hands down far superior to ALL of the other airlines. As a matter of fact, I am getting off a 2 week cruise at the Port of Miami ... |
Air Canada - Air Canada "losing" more than 10 passengers' baggages on the same flight
Complaint - Airlines -
Product/Service: Lost Luggage
Traveling on a direct flight from Tokyo Narita airport arriving Toronto on July 13th.
My luggage was checked in with my friend's but mine was nowhere to be found after arriving Pearson airport. Ma... |
Delta Airlines - Do Not Fly Delta
Complaints - Airlines - Atlanta GA
Product/Service: Lost Luggage/Very Poor Customer Service
I flew from Maine to Florida yesterday. It was my first time flying Delta, and I never will again. I have to fly home on Delta in a few days and I am very nervous. They lost my luggage. The customer s... |
Continental Airlines - Lost Luggage
Complaint - Airlines - Jacksonville FL
I flew to Newark from Jacksonville, was charged $15 to check in my bag...was I not supposed to bring a suitcase with me? Please just charge me an extra $15 for my airline ticket and forego the charge ... |
American Airlines - American Airlines Are A Fraud And Rip Off
Complaints - Airlines - boston MA
Product/Service: Lost Luggage
I traveled on October 4 th 2008 to Trinidad where my kids spent the summer with my family. My sons 1st b-day was on October 5th and all materials for his party was in my stolen/lost luggage and my cl... |
Air Canada - I Hate Air Canada
Complaint - Airlines -
Product/Service: Lost Luggage
I am so angry at Air Canada! I took a DIRECT flight from Toronto to LaGuardia on Dec 20 and Air Canada managed to lose my bags. It took over 45 minutes to get through to an agent - did you know that t... |
Air France - Lost Luggage Takes 7 Days To Be Delivered
Complaints - Airlines - JFK/ CDG
Product/Service: Lost Luggage
My parents were visiting from Germany and arrived on 8/28/2008 from Leipzig (LEJ) via DeGaulle (CDG) to Newark (EWR)
They had a connecting flight in Paris and while they had an hour to get to the c... |
Air Canada - Don't Forget To Ask For Reimbursement: $50 Per Day
Complaint - Airlines - Vancouver
Product/Service: Lost Luggage
Mom lost her luggage (so much for the business class service) on the way from Vancouver to Toronto. My husband and I took care of her complaint to Air Canada. For those who lost the luggage:
1. Los... |
British Airways - Intolerable 7 Hour Flight From Hell On British Airways
Complaints - Airlines -
Product/Service: Intolerable Flight Conditions, Lost Luggage
We have just completed air travel from Heathrow to Baltimore Washington International on BA Flight. We were literally held hostage on the plane by a single mother from a foreign country with 3 child... |
Delta Airlines - Lost/Stolen/Forgotten Luggage
Complaint - Airlines -
Product/Service: Lost Luggage
I am a professional musician who flew with Delta Airlines only to have them lose my guitar. There customer service is extremely poor as any number they give you to contact is either an answering mach... |
AirTran Airways - Almost 1 year lost luggage no resolution!
Question - Airlines - FL
Product/Service: Lost luggage
I traveled with my 4 kids on Airtran Airways and they lost 4 of our 10 suitcases. To this date their insurance company has given me the run around. Can anyone give me any advice on this? I am willing ... |
Southwest Airlines - Lost luggage and their mocking of our situation
Complaint - Airlines - Manchester NH
Product/Service: Lost luggage and SWA lack of concern
We were recently disappointed with the lack of concern for our lost luggage by SWA. Granted, we were not alone. There were at least 10 other folks that were in the same boat as us. My question is, ... |
British Airways - Complete Incompetence, No End In Sight...
Informative - Airlines - heathrow
Product/Service: Lost Luggage/Cancelled Flight
We also had the misfortune of traveling thru T5 on March 27th (Boston to Manchester). 2 bags didn't make it to my final destination of Manchester. Our return flight on the 31st was cancelled so that B... |
British Airways - Horrible No Service, Incompetence, Not At All Caring, No End In Sight
Complaint - Airlines -
Product/Service: Lost Luggage, Horrible Customer No Service
On March 27 I had the great misfortune of being the 3rd flight to arrive at T5 from Johannesburg on BA #56. With all the great fanfare at the departure gate in Joberg, i.e champagne for all, quartet o... |
Air Canada - Lost Luggage - Terrible Experience
Complaints - Airlines - Toronto OH
Product/Service: Lost Luggage
Air Canada...wow...the name alone makes me want to scream. I am forced to use this airline for work, yet every time I do, some ridiculous situation seems to occur.
Most recently I used them to tra... |
Virgin Atlantic Airways - Lost Luggage - No Resolution
Complaint - Airlines -
Product/Service: Lost Luggage
I hope you will make sure that Sir Richard B. gets to see what some of our bitterness carries towards his airline. I said this because his airline is full of inefficient and morally bankrupt staff tha... |
Air Canada - Lost Luggage
Complaints - Airlines -
Definately, the last time I travel with Air Canada. They lost by luggage on a direct flight from Montreal to Toronto. ... |
American Airlines - Lost Luggage
Complaint - Airlines - Westmont IL
This is the fourth day after landing at O'Hare and the baggage (ski bag with everything inside) is still missing.
When contacting AA lost luggage 800-535-5225, I get a "baggage not located". Phone... |
US Airways - Lost Luggage Claim
Informative - Airlines - Washington, DC
Product/Service: Lost Luggage
US Airways PAID my lost luggage claim! What a surprise, after reading so many complaints about airlines giving consumers the run-around. My tips for success (I guess, maybe I was just lucky):
1. ... |
Air France - Lost luggage that no one in Air France gives two hoots about
Complaint - Airlines - Dubai
Product/Service: Lost Luggage
Our belated honeymoon from Rome turned into a complete disaster thanks to Air France. Returning from Rome, my husband flew Air France via Paris and onto Dubai where we currently reside, In hindsight... |
Spirit Airlines - Lost luggage/Lost Customer Service!
Complaints - Airlines - FL
Product/Service: Lost Luggage
I traveled from Ft. Lauderdale FL to San Jose Costa Rica. Only one of my two pieces of luggage arrived with me. I completed the necessary paperwork at the baggage claim center in the airport. It ha... |
Jetstar Airlines - Lost Luggage Run Around
Complaint - Airlines - Cairns
Product/Service: Lost Luggage
Recently my son went to Singapore and then to Taipei from Cairns in Queensland, on arrival at Singapore he has no luggage as its lost? So he lodges a claim and is told its in Sydney we will get it to ... |
American Airlines - AA's bad management at O'Hare, Heathrow, Istandbul and at Headquarters
Informative - Airlines -
Product/Service: Deceptive schedules, bad management, lost luggage
How We Spent Our Vacation from Hell
By Franklynn Peterson and Judi K-Turkel
If you can’t trust the people to whom you entrust your life when flying or sailing, who can you trust? One of our m... |
American Airlines - Lost Baggage
Complaint - Airlines - New York NY
Product/Service: Lost Luggage / Customer Service
On November 03, 2007 I traveled from XNA to LGA with one short stop in Chicago. Seated in 24F, I saw my bag loaded onto the airplane bound for La Guardia. Still, my bag, and the bags of 4 or 5 others ... |
U.S. Airways - Lost Luggage
Complaints - Miscellaneous -
My husband and I traveled U.S. Airways for a once in a lifetime trip to Alaska leaving Lynchburg, Virginia, via Charlotte, Phoenix and Seattle connecting with Alaska Air to Anchorage from Seattle. We... |
Air Canada - Air Canada lost my luggage & ZERO Customer Service
Informative - Airlines - San Francisco CA
Product/Service: Lost Luggage & Horrible Customer Service
I traveled non stop on Air Canada yesterday from San Francisco to Toronto. I checked in early and, despite past bad experiences with lost luggage, decided to check my bag (direct flight, first flight... |
British Airways - Lost in Spain on its way to Morocco
Complaints - Airlines -
Product/Service: Lost Luggage
I wish I knew about BA's terrible reputation before I booked my flight to Morocco, for, if I knew, I would have chosen any other airline. Just Google 'Lost Luggage British Airways' and you will see p... |
Air Canada - Lust Luggage And Poor Customer Service
Informative - Airlines - Banff
Product/Service: Lost Luggage And No Effort To Assist Over Phone
I was flying Air Canada from Calgary to Vancouver and then transfer to Cathay Pacific from Vancouver to Hong Kong and then to Bangkok.
My bag apparently never left Vancouver and hence never arrived... |
British Airways - Lost Luggage - Join Class Action Law Suit Against BA
Complaints - Airlines -
Product/Service: Lost Luggage
My bag was lost on June 27th. Although I haven't received it and it is considered as lost according to BA employees, despite repetitive claims filled with BA, no one as even tried to contact me. Bagga... |
Delta Airlines - Lost Luggage/Bad Customer Service
Complaint - Airlines - dallas TX
Product/Service: Lost Luggage
Eleven months ago my sister and I checked in at DFW to board a Delta flight to Rome. What we did was to enter the twilight zone. We got to Rome, our luggage didn't. The line at the Delta lost lugga... |
British Airways - BA Lost my baggage
Complaints - Airlines - Milwaukee WI
Product/Service: Lost luggage in a direct flight
I have travelled a lot in my life but my luggage never got lost. I flew with BA from London to Madrid and my baggage never arrived in Madrid and I did not have anything to wear for 3.5 days. BA Spain ... |
U.S. Airways - Lost luggage Name correction U.S.Airways
Complaint - Airlines - San Diego CA
Product/Service: Lost Luggage
I made a mistake on the name of airline. The airline that lost my sons luggage was U.S. Airways not U.S. Airlines. U.S. Airways lost my sons luggage on August3, 2007 and he still has not received it. ... |
Spirit Airlines - Spirit Airline Lost My Luggage And The Service Was Horrible
Complaints - Airlines - las vegas NV
Product/Service: Lost Luggage And Medication
I just got back from costa rica yesterday and I live in las vegas. I traveled from las vegas paying 10 usd for them to put my luggage on the plane. There was a lay over in ft. Lauderdale and then of... |
British Airways - Avoid BA like the plague
Complaint - Airlines - Paris
Product/Service: Lost Luggage
When they lose your luggage (and likelier than not, they will), it goes into the black hole that is the Italian luggage delivery service OBX. BA screwed me over by losing my luggage at the beginning ... |
British Airways - BA Lost Luggage + Willie Walsh's Fax Number
Complaints - Airlines -
Product/Service: British Airways Lost Luggage + Fax # For Willie Wa
My luggage disappeared on June 29 after flying AA from Boston to Heathrow where it was to transfer to British Airways to Tel Aviv. I am getting the same run around that all others posting to this topi... |
British Airways - BA- All around nightmare!!!
Informative - Airlines -
Product/Service: Lost Luggage
Please be aware that when you fly British Airways you get absolutely NO customer service should anything go wrong. I flew from Denmark to California on May 7, 2007 with my infant son. I booked my tick... |
British Airways - Lost luggage
Informative - Airlines -
Product/Service: Lost Luggage
On June 22nd of 2007, Grand Circle Travel scheduled for me and my traveling companion airline tickets to Vienna with a stop in London. We were going to be traveling on the MS Debussy for a sixteen day... |
British Airways - Horrible service + lost bags = never using BA again
Complaint - Airlines - Denver CO
Product/Service: Horrible service, lost luggage
On Friday 13th July I checked in at Paris CDG. I was travelling on a business class ticket to Salt Lake City via Heathrow and Denver. Upon arrival at the check in area I could only locate self-serve k... |
Spirit Airlines - Lost Luggage / Poor Customer Service!
Complaints - Airlines -
Product/Service: Lost Luggage/ No Customer Service
Yesterday my daughter flew from Ft. Lauderdale into Atlanta, with a stop in Orlando, (she paid $10 additional fees just to check a peice of luggage.) I greeted her at baggage claim and after waiting a... |
Spirit Airlines - Lost Luggage claim
Informative - Airlines -
Product/Service: Lost luggage
Spirit airlines is the worst airlines I've ever dealt with. On Dec 16 2006, debarking from the Carnival Triumph Cruise. My family and I flew out of FLL to Laguardia Airport in NY. When we arrived to N... |
British Airways - Delayed or Lost Luggage - Runaround in Delhi
Complaints - Airlines - delhi
Product/Service: Lost Luggage
I never want to fly British Airways again. Not only was my flight a miserable experience, but they have LOST my luggage. I am a graduate student on a summer internship and I will now have to replace... |
Northwest Airlines - Northwest Airlines - Nightmare & Terrible Customer Service
Complaint - Airlines - dtw MI
Product/Service: Customer Service/Lost Luggage
My daughter and a friend were flying from Detroit Metro airport to Dallas-Fort Worth, scheduled to leave on Wednesday, June 13th on flight 701 - leaving Detroit at 7:15 p.m. and arriving in Dallas at ... |
Continental Airlines - LOST LUGGAGE
Complaints - Airlines - paris
Product/Service: lost luggage
I have been in Paris for 3 days without luggage - no clothes, make up, medication, materials for my meetings. And the number I was given at CDG airport to call and check on my luggage, is nothing mor... |
Spirit Airlines - Lost Luggage/Customer Service
Informative - Airlines - Orlando FL
Product/Service: Lost Luggage
March 18, 2007. Flight from Orlando Florida to Atlantic City. Non stop flight. After our outgoing flight being changed 4 times, we arrrived in Orlando. Coming home Orlando lost my luggage. Here i... |
US Airways - Lost luggage
Complaints - Airlines - syracuse NY
I traveled on US Airways on May 18,07 and it is now May 29,07 and they have not found my luggage yet. I went on a cruise to the Bahamas with no luggage. I filed a report on the ship like US Airways to... |
Continental Airlines - Lost Luggage - lack of accurate information or help
Complaint - Airlines - Pittsburgh PA
Product/Service: Lost Luggage
To Whom It May Concern:
On April 30, 2007 after returning from our honeymoon from Puerta Plata, Dominican Republic to Pittsburgh, PA, we discovered after waiting at the baggage claim area that... |
Delta Airlines - Lost luggage for entire trip
Complaints - Airlines - NYC NY
Product/Service: lost luggage for entire trip
Group of 10 flew from JFK to San Juan for a cruise, nonstop flight. Went a day early and 1 member of our party didn't get their luggage when we got to San Juan. We were leaving the next day on a 8 day... |