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Maggiore / National Car Rentals Rome - Fiumicino Airport Rome
Complaint - Car Rental -
Same complaint as previously posted.
Keep well away from Maggiore at Fiumicino Airport Rome.
Had a reservation for a station wagon at 10:30 am. Arrived on time but it took 1.5 hours to get to the ... |
National Car Rental - National disgrace
Complaints - Car Rental - JFK Airport NY
Product/Service: car rental with overseas voucher at JFK
After a long flight I finally got to the Federal Circle station where many of the rental places are. Expect very slow service - maybe 30 minutes or more to get a car. My car was none too clean, but at... |
National Car Rental - Do not rely on delivery promise
Complaint - Car Rental - San Francisco CA
Product/Service: Emerald Club
We were very disappointed that Specialty Cars did not follow through with
the delivery service as promised. We had the car reserved for weeks and
were assured it would be delivered to our San Fra... |
National Car Rental - Notified of rental car damage 11 months after return
Complaints - Car Rental -
I rented a vehicle from National at LAX in August 2009, and in July 2010 I received a call from a collection agency to collect for damage to the vehicle. This was the first I had ever heard of any da... |
Maggiore / National Car Rentals Rome - Italy Car Rental Horror Story
Complaint - Car Rental - Rome Airport Fiumancino Aport
Product/Service: Maggiore National Car Rental Rome Airport
Beware of maggiore car rentals in Rome.
I had a confirmed booking with them but this is what happened.
We arrived Friday 3rd July at the car rental counter and pulled a service number.
There ... |
National Car Rental - A truly low class experience
Informative - Car Rental - Brockville, Ontario
Product/Service: National Car Rental in Brockville
I recently had to rent a car in Brockville, Ontario. My car had suddenly quit on a journey from NY to Montreal, I had to reach Montreal within hours. I was offered a car rental from National at a so-c... |
National Car Rental - Could Not be Better
Compliment - Car Rental - Jacksonville, FL FL
Product/Service: Car Rental
Most often the only time people write a review is to complain, but today I would like to praise the service we received from National Car Rental at the Jacksonville, Florida Airport(JAX). I made my re... |
Irish National Car Rentals - Stay Away From Irish National Car Rentals
Complaints - Car Rental -
Product/Service: Car Rental
I booked a car on Travelocity from Irish National Car Rentals, when I got to Shannon they refused to honor the agreement and told me the insurance I had paid for was wortless, so they charged me $600 ... |
National Car Rental - Stolen Cam Corder
Compliment - Car Rental - SeaTac WA
This is a copy of the email I sent to National Car Rental
Upon return to SeaTac, I dropped off the car in your return area. After passing through the terminal inspection area I noticed that I had l... |
National Car Rental - Ripping Off Left Over Electronics
Complaints - Car Rental - San Jose CA
I left my $100 bluetooth headset in my rental car in San Jose when I returned it. It was in plain sight, in the cup holder. Yeah, my bad for forgetting it, but National is bad for stealing it.
Gu... |
National Car Rental - Why the tennis star?
Complaint - Car Rental -
Product/Service: Advertizement
When I hear the ex-tennis star's voice I hit the "Mute" button. I didn't like him throwing tantrums on the court, and I am sure not going to listen to him now. I will do my best to never rent a Nati... |
National Car Rental - Can They Tax Us Anymore?
Informative - Car Rental - NV
Product/Service: Car Rental
We recently had a trip to Las Vegas, NV whereas we rented a car for the two days we would be there. I was shocked to find out that the taxes/fees added on to the car rental was close to the actual ca... |
National Car Rental - Charged for so called damages seven months after renting the car
Complaint - Car Rental - Calgary Alberta
Product/Service: National Car Rental
Seven months after renting a vehicle from National Car Rental, they forward me an invoice for alleged hail damage to the vehicle "while it was in my possession". In addition, this is after an additio... |
National Car Rental - National Sucks!
Complaints - Car Rental -
Product/Service: Car Rental
I made a reservation with National to compare to others and let me say I am not impressed. To start with I was dropped off at a group of cars that had no sign to show what cars were what (luxury/premi... |
National Car Rentals Mexico - Rip Off Fees Charged For Drop Off
Complaint - Car Rental - San José del Cabo. B.C.S. México C.P. 23400
Product/Service: Car Rental in Tijuana Mexico by National Car Rental
On the 10th January 2010 we rented a car from National Car Rental in Tijuana Mexico for return to Tijuana on the 27th January. The first problems started on our drive down to Todos Santos when the win... |
National Car Rental North Vancouver - National Rent A Car Own Mistake=Parking ticket for me
Complaints - Car Rental - North Vancouver
Product/Service: Car rental
I returned the car on National rental car parking lot in North Vancouver,700 Marine Dr and the next day the attendent parked the car off lot to a no parking lane on West Keith Road.(because their own ... |
National Car Rental - Travelocity + National Car Rental = Trouble
Complaint - Car Rental - Hanover MD
Product/Service: Car rental
First, I'll say that I've used both Travelocity and National Car Rental for quite a while with hardly any trouble at all. So maybe I was just due. I'm an "Emerald Club" member with National, and hav... |
National Car Rental - Car hire in Milan, Italy airport
Complaints - Car Rental - Milan, Malpensa airport
Word of warning to all travelers who plan to rent a car in Italy. Please avoid using Maggiore (also using National brand). I arrived to their office in Malpensa airport to find out they were is chaos.... |
National Car Rental - Horror Story About National Car Rental
Complaint - Car Rental - San Diego CA
My daughter came to San Diego for Thanksgiving & rented a car from National Car Rental. She was supposed to return the car the week after Thanksgiving & fly back to Vermont. During her stay, my real... |
National Car Rental - Misleading car categories
Complaints - Car Rental - 560 Bessie Coleman Dr IL
Product/Service: Car rental
On the National website, I reserved a "standard" car at Chicago O'Hare Airport that was described as a "Chevrolet Malibu or similar." There was no "standard" grouping of cars at this location. The bu... |
National Car Rental - HORRIBLE Service
Complaint - Car Rental - Key West, Florida
Product/Service: National Car Rental Key West
Absolutely the WORST car rental experience... ever.
Located off airport, transportation a problem, not reliable and will leave you hanging. Long lines.
The Manager, Hugo, is a piece of work, and ... |
National Car Rental - National international scam
Complaints - Car Rental - st. louis MO
Product/Service: car rental in Spain
I reserved car rental through National/Atesa for my vacation in Spain for 272 EU. Upon coming home I discovered that invoice I got was for 378 EU. Explanation was that this is for insurance. It was ne... |
National Car Rental - Criminal Scam
Complaint - Car Rental -
Product/Service: Rental branch in Waterloo, ON, Canada
I rented there a minivan to move a few boxes. On Pickup I noticed a stain on the backseat, but didn't care, because I never picked up a fully clean car anywhere. The only thing I did with the seat was... |
National Car Rental - Stolen - Laptop/Itouch
Complaints - Car Rental - P.O. Box 610068 TX
Product/Service: Rental Car
Rented a car from National Car Rental in Dallas Tx. I returned it in a rush and left my computer bag in the car. I realized my mistake and returned to collect my bag 1 hour later. I called ahead to... |
National Car Rental - Infested with Cockroaches
Complaint - Car Rental - San Francisco CA
DO NOT rent from National Car Rental! I recently rented a minivan from them and half way through my trip discovered the car was infested with cockroaches. When I returned the car the two managers I sp... |
National Car Rental - Frustrated and dissapointed with the service.
Complaints - Car Rental -
I was stuck in Kamloops the other day with my family nd I had no other transportation to get back home to Vancouver. I called National car rental and everything went fine through the phone call. A man... |
National Car Rental - Most Frustrating Experience Ever
Complaint - Car Rental -
Product/Service: Car Rental
Made a reservation and was told over the phone that the quoted rate included all taxes and surcharges. Written confirmation notice just had the quoted rate and no indication whether it included taxes... |
National Car Rental - Tried to charge for "scratch" that was just dirt that wiped off
Complaints - Car Rental -
Product/Service: Rental
Rented a minivan from the National Car Rental at Las Vegas airport. Check in with the reservation was easy. However we were directed to go up an escalator and out into a parking garage to get our mini... |
National Car Rental - Small Print
Complaint - Car Rental -
Product/Service: fees
While on vacation, we rented a car from National Car Rental. One day, we thought that we might have gone through a toll, without paying for it. We noted that the toll was $1. When we checked the car... |
National Car Rental - Bait and switch
Complaints - Car Rental - Tampa FL
Product/Service: car rental in Tampa - reserved through Hotwire
I arranged a pre-paid car rental through Hotwire and National car rental. I received confirmation that the minivan I paid for would hold seven adults and five suitcases. After flying cross country, we... |
National Car Rental - Walk Instead Of Ever Using National Car Rental
Complaint - Car Rental -
Product/Service: Rental Cars
National cares nothing about their long term customers which means if you are a new one, you are treated lower than the dust. After 15 years of loyalty I will NEVER, NEVER rent a car from National "r... |
National Car Rental - Take care of your belongings before you return the Car
Complaints - Car Rental - Orlando FL
Product/Service: Customer Service
I have rented a Chevy Impala from National Car in Orlando as I have got this from a deal on Hotwire. I have always used Enterprise Car Rental and was quite satisfied with their service.
When I retu... |
National Car Rental - Read your fine print!
Complaint - Car Rental - irvine CA
Product/Service: 4 day car rental
I moved to Orange County and had to rent a car while waiting for my shipped car. Not knowing exactly when my car would arrive, I rented via National's website for a 4 day rental. I was quoted $173 f... |
National Car Rental - Not Dependable
Complaints - Car Rental - Seattle WA
Product/Service: Car Rental
I reserved a minivan with National Car Rental in Seattle because I had to carry up to 7 people during our vacation. When my plane was going to be 4 hours late I called National and they said it was OK... |
Alamo/National Car Rental Atlanta Airport - How Can You Exist In Todays Competitive Customer Service Industry Performing This Poorly?
Complaint - Car Rental - Atlanta Hartsfield-Jackson International Airport GA
Product/Service: Car Rental
I really am not sure where to begin this rental nightmare. I'll take it from the top, we have been in our business since 1928, and I have just recently taken the leadership helm. Myself and my staff a... |
National Car Rental - Absolutely Horrible
Complaints - Car Rental - Kansas City MO
Product/Service: Vehicle Rental
I was sent on a business trip to Kansas City, MO and my only available option for a rental at that time in the class of vehicle I needed was National. I usually rent vehicles once a month or so on bu... |
National Car Rental - Charged for refueling even when car returned with full tank
Complaint - Car Rental - Shreveport LA
Product/Service: Refueling charge
I have been renting from National Car Rental for 2 years with no problems or complaints until now. I've never really paid attention to my final receipts because I always thought the totals would be th... |
National Car Rental - Missing Gloves
Complaints - Car Rental - seattle WA
Product/Service: Lost/Stolen Item
Accidentally left sweater with Air Force gloves in pockets in van Sea-Tac Airport, 3/23/08. Sweater finally reported found 4 days later. Charged $10 to have sweater returned. But gloves are missing... |
National Car Rental - Bad Service, Unprofessional Personnel, Error Prone Staff
Informative - Car Rental - Charleston WV
Product/Service: Car Rental Charleston West Virginia Airport
I have used National many times in the past to travel long distances across the U.S., each time taking advantage of the unlimited mileage feature and have had great experiences. Enter Charleston, WV. ... |
National Car Rental - PremierFirst Vehicle Rental Ruined My Financial Life
Complaints - Car Rental - England, UK
Product/Service: Car Scraped in Accident = Financial Disaster
I rented a car at Gatwick Airport outside London, Drove for about 2.5 hours, a motorcyclist crossed the road and scraped my car then slammed into the vehicle behind me (and survived... somehow). I'm n... |
National Car Rental - Car Hire In London
Complaint - Car Rental - London
Product/Service: Car Hire
This company has the worst service in London. That is no mean feat. I travelled for two hours to get to a branch then was denied a car. For the pleasure of this non service I was still charged a days ... |
National Car Rental - Disgusted With National Car Rental
Complaints - Car Rental -
Product/Service: Damage Deposit Scam
I traveled to England from Canada in December of 2006 for my daughter's wedding. I rented a car at London Heathrow with no problems...my problems only began when I returned the car. During my trip, I ... |
National Car Rental - Bogus damage on rental car
Complaint - Car Rental - London, UK
Product/Service: Bogus damage
I am a US resident living in the UK for a year. I rented a vehicle from National Car Rental at King's Cross in London October 8 for a period of 9 days for a trip to Scotland.
After picking up the v... |
National Car Rental - Beware of Roadside Assistance
Complaints - Car Rental - Billings MT
Product/Service: Company Policy
If you read the fine print carefully, the National Rental Agreement Terms and Conditions specify that driving 'off paved roads' negate the terms of the contract. I would bet that this rental agreemen... |
National Car Rental - Rental Experience In Zagreb Croatia
Informative - Car Rental - zagreb croatia
Product/Service: Rental Experince
Rented a small car. The car was defective and shook vigorously when driving over 95 km/hour.
A possible explanation is the thin tire markings on the front tires.
Also the agency refused to grant ... |
National Car Rental - Car Rental Rip-Off and Customer Service Fraud
Complaints - Car Rental - Merida, Mexico
Product/Service: Car Rental
I had reserved a rental car through National Car Rental through their website before I travelled to Merida.
Problem #1:The confirmation page said: Pick-Up Location: Merida Int'l Airport and Dro... |
National Car Rental - National Car Rental Shannon Ireland
Informative - Car Rental -
Product/Service: Rental Car in Ireland
I arranged my car rental through AUTOEurope and got the best quote from National so I took the reservation and paid. When I arrived at Shannon Airport in Ireland they said we have no cars but told me... |
National Car Rental - National Is The Worst
Complaints - Car Rental -
Product/Service: Car Rental
National is the worst! I booked one-way flight from LA to IL to get my boys for summer visitation. Booked rental with national to drive back home because youngest son cant fly. Landed in IL late after... |
National Car Rental - High pricing
Informative - Car Rental - Dallas IL
Product/Service: Car rental
I rented a car at the Dallas airport (DFW) the rental charge was to be about $100. I told them when I checked the car out that I was returning it to San Antonio. They ended up charging me $358. For a... |
National Car Rental - Avoid National Rental Car in Miami Beach
Complaints - Car Rental - miami beach FL
Product/Service: Car Rental in Miami Beach are sketchy individuals
I have rented cars with companies such as Thrifty's and Hertz without any problems and always efficient and professional service, but this was my first and LAST time using National Rental Car. They wo... |