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Overstock.com - Restocking Fee!!
Complaint - Online Stores/Auctions -
Product/Service: Coat
I ordered a winter coat from Overstock.com which did not fit me well. I packed it up {in it's original packaging}, ran to UPS to return it in the "alloted" time for a refund. Imagine my surprise whe... |
Overstock.com - Poor customer service-amateurish
Complaints - Online Stores/Auctions -
Product/Service: books ordered
Having ordered two children's books--small and easy to ship, I hoped to see them. Before the child went to college. I was wrong. On contacting, I was given a credit--and told wait some more. They stil... |
Overstock.com - Ridiculous return policy
Complaint - Online Stores/Auctions -
Product/Service: chaise lounge
I ordered a chaise lounge and the biggest ugliest L shaped couch in two pieces was delivered. The nightmare begins! "I am sorry mam, it will take 5 to 10 business days to come back and pick up the wro... |
Overstock.com - Lame Return Policy
Complaints - Online Stores/Auctions -
Product/Service: Coffee Maker
Bought a $124 coffee maker from their site. Used it for 3 weeks and could not get it to make a decent cup of coffee. I returned it using their RMA method and received less than half of my money back... |
Overstock.com - Unrealistic return policy on comforter set
Complaint - Online Stores/Auctions -
Product/Service: Comforter set
We ordered a comforter set for our California king sized bed. It was beautiful and we really liked it but it was not the proper size. It was the same size as a standard king sized bed so it would no... |
Overstock.com - False advertising
Complaints - Online Stores/Auctions -
Product/Service: Shipping charges
Am I the only one that is bothered by Overstock's home page which states $1 shipping on all orders then charges the regular rate, $2.95, for media items?
When customer service was contacted they cl... |
Overstock.com - Overstock not posting all negative reviews of products
Complaint - Online Stores/Auctions -
Product/Service: Monica Sectional Sofa
I purchased a $1200 sofa less than a year ago, it started to fall apart within 6 months, but Overstock said they didn't have to do anything after 90 days (really poor considering the high value of pur... |
Overstock.com - Where is my return?
Complaints - Online Stores/Auctions -
Product/Service: Jewelry
I ordered a pair of earrings from overstock.com on December 28, 2009. They arrived but were not what I expected. I returned them via my local post office on January 4th, 2009. I insured the package... |
Overstock.com - Ripped off
Complaint - Online Stores/Auctions -
Product/Service: 3-piece quilt set
I ordered and paid for a 3-piece quilt set for $70.00; when I received the package, inside was just the quilt-- the 2 shams were missing. I informed Overstock.com customer service and the person sai... |
Overstock.com - A big rip off
Complaints - Online Stores/Auctions -
Product/Service: camera card
They ship me a defective product, I return it and here is the reply I get one big rip off.
Hello Arthur,
We received your return for the SanDisk 8GB SDHC Memory Card. A credit in the amount of $... |
Overstock.com - "As-is" jewelry 3 times in a row!!
Complaint - Online Stores/Auctions -
Product/Service: jewelry and watches
If you search the Internet on customer reviews about Overstock, you can see a variety of comments about the products and customer service - ranging from stellar to horrible experiences. A previous ex... |
Overstock.com - Incorrect item sent TWICE
Complaints - Online Stores/Auctions -
Product/Service: Kodak digital camera
I ordered from overstock.com for the first time as a Christmas gift for my daughter. I ordered a Kodak digital camera (NEW), and in plenty of time for Christmas. I received my order and saw on the b... |
Overstock.com - Didn't Come Through for Christmas
Complaint - Online Stores/Auctions -
Product/Service: Cashmere Scarves
I sat down on December 18 - late I know - to see if there would be a possibility of getting a gift that I ordered that day delivered before Christmas. I found 3 cashmere scarves that had guaranteed d... |
Overstock.com - Online Christmas Shopping
Complaints - Online Stores/Auctions -
This year I made a decision to do a majority of my Christmas Shopping online. Call me Scrooge if you will. Actually, I've found the entire experience to be fun for the most part, it's like Christmas... |
Overstock.com - Ordered new,got used.
Complaint - Online Stores/Auctions -
Product/Service: samsung black jack i607 cell phone
I thought I was getting a good deal. I ordered this phone new not referbished. When I got it I opened it and turned it on only to find text messages from October of this year(the phone arrived in the ... |
Overstock.com - "Oh, hell no"
Complaints - Online Stores/Auctions -
Product/Service: returning items
That is what I emailed to that company in reply to their email saying that I was to be issued a refund of 7.39 for an item I bought for 25.99 and returned to them on the same day I received it with a ... |
Overstock.com - Poor Customer Service
Complaint - Online Stores/Auctions -
I have to agree with the negative comments about the poor customer service. Had a minor issue with necklaces I purchased and could not believe the responses and the total refusal to help. I will not... |
Overstock.com - Discrimination
Complaints - Online Stores/Auctions -
Product/Service: N/A
Can you believe in this day and age overstock.com discriminates against Puerto Rico? While they do ship internationally, to places like Lithuania, Hungary etc. they do not ship to PR which is part of... |
Overstock.com - Bad products bad service
Complaint - Online Stores/Auctions -
Product/Service: several items broken damaged
I ordered several items four in total. Three of them were broken, damaged. When I returned them I had to FIGHT to get the money back. VERY SLOW and required several calls. Still don't know if I will e... |
Overstock.com - Returns policy - A complete rip-off!!!
Complaints - Online Stores/Auctions -
Product/Service: Coffee Shop Wool Belted Jacket
I recently bought a decent sized order (approx. $360 worth of clothes) from Overstock.com and both jackets I had bought were too big so on the same day I received the order, after trying the jackets o... |
Overstock.com - A small fortune to return ship BEWARE
Complaint - Online Stores/Auctions -
Product/Service: Bamboo Blinds
I ordered Bamboo Blinds from Overstock.com. I was thrilled to receive them quickly. Unfortunately they did not work with the decor so we returned them today. The cost was $73!!! My husband and I were ... |
Overstock.com - Great customer service
Compliment - Online Stores/Auctions -
Product/Service: Return of order
I ordered an item from Overstock.com and it was damaged slightly. I called and asked about returning the item and they said they would get back with me. I received a call 2 days later and they told ... |
Overstock.com - Overstock.com Overcharging International Customers
Complaint - Online Stores/Auctions -
Product/Service: International Order
Just a heads for those that are not aware.
Overstock.com is overcharging consumers that are purchasing internationally. I first noticed this when I decided to change my local to the USA from Canada... |
Overstock.com - Made the same mistake twice. Overstock.com has horrible, crooked business practices.
Complaints - Online Stores/Auctions -
A few years back I ordered an item from Overstock & got an overdraft notice from my bank a few days later. I knew that I hadn't overdrawn my account- so I went to the bank and they told me that Overst... |
Overstock.com - Never Buy Sheets From Them!!!!!!!!!!!!!!
Complaint - Online Stores/Auctions -
Product/Service: Striped 600 ct Egyptian cotton sheets
I paid $69.95 for some striped sheets, and they were totally rough. I sent them back and they refunded $28. I will never buy sheets online again.... |
Overstock.com - What You Need To Know About the Big O
Informative - Online Stores/Auctions -
Product/Service: The Shipping Problem
Overstock.com does not stock hundreds of thousands of items. They have two warehouses, one in Indiana, and the other in Utah. They claim to have betten 500 and 800 warehouses all over the US. They don... |
Overstock.com - Returns
Complaint - Online Stores/Auctions -
Product/Service: Jewelry
I ordered a ring from them as a gift, paid for overnight shipping ($40), which took three days. It happened to be the wrong size, so I called to see if I could exchange it and was told that they will... |
Overstock.com - Beware their return process
Complaints - Online Stores/Auctions -
I made the mistake of buying something from Overstock as a gift for my father, who lives in another state. Turned out it wasn't what he wanted. After a half dozen emails back and forth with Overstock,... |
Overstock.com - Wouldn't allow me to cancel an order 1 hour after placing it
Complaint - Online Stores/Auctions -
Product/Service: garbage disposer air switch
I ordered this switch and then found it with faster shipping elsewhere but they wouldn't let me cancel the order claiming that it had already been processed, packed and shipped. All within an hours ti... |
Overstock.com - Poor return service
Complaints - Online Stores/Auctions -
I received an incorrect item from Overstock.com(their error) and it is proving to be almost impossible to get them to give me my money back. I looked online and now have read numerous other complaints... |
Overstock.com - I am trying to return some earrings I received and I can not get on to my account to do so. They say my password is wrong and I kn
Complaint - Online Stores/Auctions -
Product/Service: Diamond earrings
I have tried to get on to my account so I return these earrings I received to day. Needless to say your company does not accept returns. I was going by the Paper that was in the box with earrings. I t... |
Overstock.com - Overstock Fulfilled My Expectations
Compliment - Online Stores/Auctions -
Product/Service: Flip-Top Black Leather Storage Bench
I recently purchased from Overstock for the first time. I had been considering purchasing a storage bench from Room and Board for around $900 when I found a similar item on Overstock for a fraction o... |
Overstock.com - The Worst Thing About Overstock.com
Complaint - Miscellaneous -
Product/Service: Linen Pants
The pants were of astonishing inferior quality, but that wasn't the worst; to return the product (2 pants) I had to send and track 2 packages, the total cost of which was close to half the price of on... |
Overstock.com - These guys are criminals
Complaints - Online Stores/Auctions -
Product/Service: Jiffy Esteam travel steamer
DO NOT BUY FROM THESE NASTY PEOPLE. I bought the jiffy travel steamer to find that its the American version even though the company does an English one. In order to get this to work in the UK it needs... |
Overstock.com - Be Careful...Please Reconsider!
Complaint - Online Stores/Auctions - TX
Product/Service: Memory Foam Mattress lost in PA on a TX order
Very disappointed by the customer service. We ordered a mattress that was to be delivered in five days. Simple order, however, as we tracked the order in eager anticipation of our mattresses arrival,... |
Overstock.com - Beware of Paying Extra for Shipping
Complaints - Online Stores/Auctions -
Product/Service: Shipping Policy
When ordering, you have the option of paying extra for expedited delivery. BEWARE, the expedited delivery is from the date the order is filled not the date you order it. I paid nearly 50% of the cos... |
Overstock.com - The Worse Return Policy
Complaint - Online Stores/Auctions -
Overstock.com has a convoluted and inconvenient return policy. I purchased two items and needed to return both because the items didn't fit. However, their return policy does not allow multiple return... |
Overstock.com - Unsatisfied With Return Policy
Complaints - Online Stores/Auctions -
Product/Service: 650ct. Sheets
I ordered 650ct. sheets with the expectation of smooth and soft. They pilled after only two uses. I contacted Overstock.com for a full refund, but was told since it was opened and used I could no long... |
Overstock.com - Return Policy
Complaint - Online Stores/Auctions -
I scroll through some of the titles of other reviews regarding overstock.com. I have agree with all of them. This place used to have very good return service and good price. Not anymore, it is not ... |
Overstock.com - Beware of Returns!
Complaints - Online Stores/Auctions -
I bought, among a couple other things, a coat and a top didn't fit me well. I returned the coat and top and was charged a "repackaging fee" of $8.50 for the coat even though I returned it in the exac... |
Overstock.com - Overstock.com Returns Policy
Complaint - Online Stores/Auctions -
Product/Service: Rug
If you decide to order anything from Overstock.com, make sure you don't have to return it!! We ordered a rug on the premise (clearly stated on the Overstock.com) website that we could return this. How... |
Overstock.com - Return Scam
Complaints - Online Stores/Auctions -
Product/Service: Man's Overcoat
I carefully checked the return policy of this company before ordering my son an overcoat, knowing that it may not fit. I knew I would have to pay return postage but that is all I anticipated. When t... |
Overstock.com - Poor Return Decision
Complaint - Online Stores/Auctions - TN
Product/Service: Stair Stepper Exerciser
I rec'd the machine that was defective;it was replaced but since my wife travels, she was out of town for several weeks. I wanted her to approve it and at her return, the return time limit had run out... |
Overstock.com - What Does Guarantee Mean
Complaints - Online Stores/Auctions - Mocksville NC
Product/Service: Digital Photo Keychain
I ordered 4 digital keychains to use as gifts for Valentine day. Overstock.com guaranteed delivery by 2/13. When it did not arrive I bought replacement gifts. On the 16th I called them to cancel the o... |
Overstock.com - Hidden Restock Fees
Complaint - Online Stores/Auctions -
I got hit with a restock fee when I returned an overcoat to Overstock. Com. I bought an overcoat that was too short in the sleeves. I never wore it, just tried it on, put it back in the box and ship... |
Overstock.com - Returns
Complaints - Online Stores/Auctions -
Product/Service: Return Of Bedspread
I ordered a comforter set for my daughter's bedroom... When it arrived it was not the color it showed on the website... We immediately packed it back up and mailed it off. I never heard a word from t... |
Overstock.com - Overstock Censors User Reviews - And Poor Customer Service
Informative - Online Stores/Auctions -
Overstock.com posts only good reviews. Therefore, do not trust the reviews of their products. Some items are good, but some are junk, and you cannot tell the difference by the reviews.
In the past ... |
Overstock.com - Shady Shipping/Return Practices
Complaints - Online Stores/Auctions -
Product/Service: Ellen Tracy Satin Dress
I received the dress in a reasonable amount of time. I tried it on and it didn't fit. I put it back in the box the way it came and returned it a week later.
I used their shipping label. DON'T US... |
Overstock.com - Dealing with Overstock
Complaint - Online Stores/Auctions -
I was looking for a brown sport coat on overstock. They had a nice one listed for $50, but once clicked to purchase the jacket the price jumped to $127.99 After noticing this, I chatted live with a cu... |
Overstock.com - Chat/Return Policy
Complaints - Online Stores/Auctions - TX
Product/Service: Cavalier 36
I guess I should have checked out this site before ordering from O.com. My girlfriend raves about them as reputable and reliable. Not so much for me! I checked return policy and this was not listed as... |