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Travelocity - Nightmare Honeymoon
Complaint - Travel Companies/Agencies -
Product/Service: Airfare hotel reservations
I booked our honeymoon to Puerto Rico with Travelocity. We where flying out of Chicago. We had electronic ticketing.
Everything was fine till the morning we where supposed to leave. When I we... |
Priceline.com - Priceline will rip you a new one
Complaints - Travel Companies/Agencies -
Product/Service: Name Your Own Price hotel reservations
Watch out for Priceline. They stole $105.28 from me and will not give it back. In Sept. I got on Priceline and did the Name Your Own Price. I needed to go to Washington, DC for a reunion of my famil... |
Hotels.com - Hidden charges unacceptable
Complaint - Travel Companies/Agencies -
Product/Service: Reservations
No mention of hidden charges (service fees) anywhere on their website. Not even in the FAQ's. The room looked like a good price but after they added the hidden charges it was a rip-off. When we receiv... |
Expedia.com - Do Not Use Expedia
Complaints - Travel Companies/Agencies -
Product/Service: Plane Reservations
I have had a bad experience with Expedia and will never use it again. Their customer serice is terrible! First you speak to someone in India, after several attempts to get someone to answer the phone.... |
Hotels.com - Hotels.com SUCKS!!!!!
Complaint - Travel Companies/Agencies -
Product/Service: making reservations
Do not and I repeat DO NOT book your room with Hotels.com, they are unrelaible and their customer service is disappointing. This is my second time having problems with booking a hotel room with them. ... |
Budget Rent-A-Car - AVOID BUDGET RENT A CAR ON LINE RESERVATIONS
Complaints - Car Rental -
Product/Service: On line reservations
Budget website is poor and will not confirm your reservation properly. Budget will charge your credit card but not confirm your reservation.
Budget will not refund your money due to their errors. Cus... |
Priceline.com - Do not use priceline.com!
Complaint - Travel Companies/Agencies -
Product/Service: hotel reservations
A friend of mine had told me that her family members had bid for a $45 3 star hotel room on Priceline and got it...for the weekend and area to which I was traveling. So, I used Priceline.com for the ... |
Orbitz - Reasons Not To Use Orbitz
Complaints - Travel Companies/Agencies -
Product/Service: Hotel reservations
I sent a complaint letter to Orbitz about their service and all I got in return was a form letter. Screw this company and I advise anyone and everyone not to book with this company. Original letter an... |
Priceline.com - Customer Service....What Customer Service???
Complaint - Travel Companies/Agencies -
Product/Service: Insurance on Hotel Reservations
Scripted, Robotic, Borderline Rude and Totally useless!
I found a great offer on a hotel on Priceline but was hesitate after reading the 'fine' print about no refunds, exchanges, or transfers yada ya... |
Priceline.com - I know William Shatner would never use Priceline.com services
Complaints - Travel Companies/Agencies -
Product/Service: Travel reservations
We will NEVER use Priceline again. We lost money also. We know there are contracts and rules but
the customer service is worthless. We did agree to contract but we feel a good company should be flexi... |
Expedia.com - Horrible Customer Service - Supervisor Hung Up
Complaint - Travel Companies/Agencies -
Product/Service: Reservations
I wanted to book a 3K flight with Expedia to Europe. I had United Airline credits from an earlier changed itinerary. Expedia agent Enrique (Phillipines) said I needed to talk to a supervisor. He had m... |
Hilton Hotels - Virginia Beach Hilton - No Flexibility in Reservation
Complaints - Hotels - Virginia Beach VA
Product/Service: Reservations
I had a reservation utilizing points at the Virginia Beach Hilton. My family had to cancel at the last moment, so I tried to cancel the reservation 24 hours ahead of the check-in. I was supposed to ... |
Priceline.com - Do not use priceline.com
Complaint - Travel Companies/Agencies - Norwalk CT
Product/Service: hotel reservations
Be very careful when looking for hotel rooms with priceline. I entered a price that was too low, upped it then automatically was confirmed without even accepting the offer. It says right on the firs... |
Priceline.com - DONT BID ON RENTAL CAR RESERVATIONS!
Complaints - Travel Companies/Agencies -
Product/Service: Reservations
DO NOT BID ON RENTAL CAR RESERVATIONS! I bid on a hotel next to LAX and got a great deal. Have never had troubles bidding on hotels. This time I needed to get a rental car, so I used the link at the b... |
Travelocity - Lousy customer service, arbitrary flight cancellation
Complaint - Travel Companies/Agencies - Southlake, TX
Product/Service: RT air reservations to Rochester, NY from Mpls, St. Paul
Upon learning that Air Trans had adjusted my reservation so that my arrival time in Rochester, NY was moved from approximately 5pm to midnight I called the airlines to see if other arrangements could ... |
Bookinhotels.com - Bookinhotels.com are Bad News
Complaints - Travel Companies/Agencies -
Product/Service: Hotel reservations company
Bookinhotels has scammed me too, by not refunding owed money and fobbing me off when I contact them!
Having spoken to my card company and Trading Standards it looks as though I'm powerless to do an... |
Travelocity - NO HELP AT ALL
Complaint - Travel Companies/Agencies - Southlake, TX 76092 TX
Product/Service: RESERVATIONS
I just got back from Playa del Carmen Mexico July 18th 2009, and thanks to Travelocity it was terrible trip.
Let me begin from the beginning. I booked air hotel and transfers in May for myself, wife ... |
Expedia.com - Expedia.com Has Nightmarishly Horrible Customer Service
Complaints - Travel Companies/Agencies -
Product/Service: Travel reservations
Expedia has the worst customer service imaginable -- in fact, I would never have imagined that customer service could be so bad before dealing with Expedia.
In short, dealing with Expedia is a T... |
Hotwire, Inc - Hotels Rating Scam
Complaint - Travel Companies/Agencies -
Product/Service: online hotel reservations
Hotwire violated own ranking policy and rated a hotel a 3 star based on the hotel ranking of itself. Priceline, Yahoo, Expedia all ranked lower than a 3. Policy is to take an average, but when most ra... |
Days Inn - Days Inn 15% Rate Promotion - Scam - Misleading - Review - Bait and Switch
Complaints - Hotels -
Product/Service: Reservations Scam - Bait and Switch - Review
I recently went online to make reservations at a Days Inn in Mesa, Arizona. I did this online because of their "Buy Now and Save 15% Off of Our Best Rate" promotion. When I went to make the reservat... |
Priceline.com - Never book with priceline
Complaint - Travel Companies/Agencies -
Product/Service: hotel reservations
I recently went on a holiday trip booked through priceline.com they give false statements about being such a good deal. Priceline charged me 175.32 and the hotel price was 139.82, never again ... |
Holiday Inn - Non refundable rooms
Complaints - Hotels - savannah GA
Product/Service: reservations
I made reservations online and did not read the fine print till I printed the page. TOO LATE. You guys now get your money regardless of whether I stay with you or not. You have a pretty profitable ... |
Orbitz - Horrible Experience
Complaint - Travel Companies/Agencies -
Product/Service: Wedding Reservations
I booked a honeymoon suite with Orbitz.com in order to save $300. I even called Orbitz to make sure the reservations were for the room we wanted. When we showed up at the resort it was the basic roo... |
Travelocity - Bogus guarantee and travel insurance
Complaints - Travel Companies/Agencies -
Product/Service: airline/hotel/rental car reservations
My wife and I booked a trip through Travelocity last summer for a trip in October 2009. I purchased travel insurance as well. During our trip 2 different flights were cancelled, each resulting in an o... |
Hotels.com - Hotels.com Sucks They Are Worse Than You Can Believe
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
Unresponsive to an unbelievable level...
After waiting 20 minutes, I got a hold of someone to help only to have them "disconnect" me.
Tried to call back waited ONE HOUR on hold - no answer.
A... |
Delta Airlines - Delta Ruined The Last Day Of Our Vacation
Complaints - Airlines - Atlanta GA
Product/Service: Airline Reservations
I have had so many problems with Delta recently. They are canceling flights all over the place and rebooking you without telling you, then sending an email "Sorry for the inconvenience" but you will ... |
Cheaptickets.com - Worst "Customer Service" Ever
Complaint - Travel Companies/Agencies -
Product/Service: Airline Reservations
Beware making any assumption that your original itinerary will stay intact, or that it will make any economic sense to change your reservation. We suckered for a seemingly cheap rate with a stopover ... |
Priceline.com - Priceline Left Me Stranded
Complaints - Travel Companies/Agencies -
Product/Service: Airline Reservations/Customer Service
Due to an unforeseen incident while on vacation in Costa Rica, my son, my boyfriend, and I were not able to take our original departure flight from Costa Rica to Miami. We contacted Priceline.com, pr... |
Hilton Hotels - Do Not Use Any Hilton Hotels
Complaint - Hotels -
Product/Service: Reservations/Customer Service
We had confirmed reservations for a suite at Hilton Homewood Suites in Lake Buena Vista, Florida. We are leaving in NINE days. Approximately 5 days ago, my husband went online to confirm our reserva... |
Hotels.com - Reservations
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations
I usually use Orbitz, so perhaps I am spoiled. I booked this time through Hotels.com, who only allows you to use one credit card to pay for the reservation. I guess I should have been smart enough t... |
Orbitz - Do not use Orbitz
Complaint - Travel Companies/Agencies -
Product/Service: Reservations
I spent 4 days and 4 1/2 hours today with their outsourced reservation team trying to change flights. With airfares going down I wanted to pay the 200 penalty and their 30 change fee to save 175 a tic... |
Orbitz - Vacation Planing From Hell
Complaints - Travel Companies/Agencies - MO
Product/Service: "Reservations"
My friend and I decided to take a trip. As we were using the Orbitz website it asked for our credit card number for the payment. We entered in his first and it had an error. It said to call the bank. ... |
Priceline.com - Don't Buy Insurance Through Priceline.com... In Fact Don't Make Any Reservations Through Priceline.com
Complaint - Travel Companies/Agencies -
Product/Service: Reservations
I've been stiffed by Priceline.com in the past for their inflexible refund policy ( i.e. you CAN'T get a refund), so this time I thought I'd purchase the trip interruption/cancellation insurance. To ... |
Orbitz - Room Not What Advertised... Never Again
Complaints - Travel Companies/Agencies - Virginia Beach VA
Product/Service: Hotel Reservations
I will never, EVER use Orbitz to reserve a room or stay at a Ramada Hotel again. I reserved and paid for my room 10 days prior to my planned trip. When I checked in, I was told that the room I reserve... |
Cheaptickets.com - Disappointed with Cheaptickets
Complaint - Travel Companies/Agencies -
Product/Service: Airline Reservations
I booked a flight several weeks in advance. My connecting flight was cancelled and I was forced into a 5 hour layover. I contacted Cheaptickets about getting an earlier connecting flight and was told... |
Travelocity - Don't Book A Hotel They Rip You Off!!!
Complaints - Travel Companies/Agencies - Council Bluffs IA
Product/Service: Hotel Reservations
I booked a hotel on Travelocity for $57.20 which was charge to my credit card before arrival. Upon check out of this motel I was presented a receipt for $41.95 the charge of my nights stay. A differ... |
Hilton Hotels - Do Not Pay In Full For Advance Online Reservations
Complaint - Hotels -
Product/Service: Online Reservations
I am a Hilton Honors customer and chose to book my Mexico travel plans using a Hilton hotel in Cancun. Due to other tour requirements, I needed to book my hotel arrangements last Oct. At that time, I... |
Orbitz - Horrible Customer Service
Complaints - Travel Companies/Agencies -
Product/Service: Airline Ticket Reservations
This is a copy of a comment I left for the CEO of Orbitz:
Mr. Harford, CEO of Orbitz,
I have a serious problem with your company. I had previously purchased a ticket for use in November of 2008... |
Holiday Inn Cocoa Beach Oceanfront Resort - Deceptive Internet Practices - Read the Fine Print
Complaint - Hotels - Cocoa Beach FL
Product/Service: Internet Reservations
In the fine print agreement there is 100 percent charge for cancellation. It is not clear until one looks at the confirmation e-mail after the fact or someone at the desk is quick to point it out whe... |
Spirit Airlines - Expect the worst
Informative - Airlines -
Product/Service: Reservations
Booked a flight from Ft Lauderdale to Chicago on a Monday for a meeting on Tuesday, due to fly out Wednesday morning and the flight was cancelled due to weather...upon arriving at O hare to check in I... |
Priceline.com - Buyer Beware - No Cancellation Fee Policy Unreasonable
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
Priceline charged a full night's stay as a penalty when a medical issue required a hotel reservation cancellation. The cancellation request took place MORE than 74 hours before the reservation date a... |
Hilton Hotels - Advance Purchase Reservations
Complaints - Hotels - hampton hotel SC
Product/Service: Hotel Reservations
Beware... apparently under NO circumstances will your money be refunded. We needed to cancel our reservations due to a medical emergency and the agent I spoke with was unwilling to make an exception... |
Taca - Don't Fly TACA
Complaint - Airlines -
Product/Service: Reservations
These people will strand you and never admit to a mistake. They took 800.00 from me and left my group of 16 stranded in Lima Peru. They don't respond to e-mails and just give you a stupid look as they... |
Best Western Hotels International, Inc. - Cancellation Policy
Complaints - Hotels - Springfield VA
Product/Service: Reservations
I too had the same experience others have as far as cancellations at a Best Western in Springfield, VA. I booked a reservation on the Best Western website, had to cancel, and did so 48 hours in advan... |
Priceline.com - Shady Operation
Complaint - Travel Companies/Agencies -
Product/Service: Hotel Reservations
Today I was looking for a hotel close to the Phoenix Convention Center. I checked the BOX "Downtown Phoenix" and my offer was approved, Yeah!!! No. Priceline's Downtown is not the same as the REAL D... |
Continental Airlines - Nobody Would Answer Phone
Complaints - Airlines - Cleveland OH
Product/Service: Telephone Reservations Unavailable - Recording Onl
Continental Airlines has one telephone number for reservations for domestic flights - 800 523-3273. On the two days when a snow storm hit the East coast and most flights were cancelled, NOBODY answer... |
Orbitz - No Seats
Informative - Travel Companies/Agencies -
Product/Service: Flight Reservations
More than 2 months ago, I made an ORBITZ reservation for a round trip flight from Portland, Oregon to Palm Springs, CA. I requested seats on both legs. On 12/9/08, I checked the itinerary for the ou... |
Priceline.com - Priceline Prices And Customer Service
Complaints - Travel Companies/Agencies -
Product/Service: Hotel Reservations
I recently went thru Priceline to book a hotel room for two nights in Birmingham, Al. Priceline charged me 65.00 a night plus taxes. I checked out of the hotel and got a receipt showing 52.00 a night ... |
Priceline.com - Hotel Cancellations
Complaint - Travel Companies/Agencies - Philadelphia PA
Product/Service: Hotel Reservations
Two times on the website, it says that there is no fee for canceling your hotel reservations. After you've made the reservation, before clicking Purchase, all of a sudden it tells you that there is a ... |
US Airways - Horrible Service - Took my money!
Complaints - Airlines -
Product/Service: Ticketing/Reservations
By far the worse service I have ever received with an airline - and I have been traveling for MANY years. Called their reservation line to book a flight - the person I spoke with had poor English ski... |