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Sears - 3 Yr Old Sears Kenmore Elite Refrigerator Liner Cracking
Complaint - Department Stores -
Product/Service: Master Protection Agreement From Sears
After having a tech come and look at my refrigerator the result is to patch my refrig with a kit. There is cracks on the bottom of the floor of refrig, sides and behind the lights. I think there is a ... |
Sears - Auto Center wasted my time and money
Complaints - Department Stores - Richmond CA
Product/Service: Tires
I researched customer reviews on Sears site and called in to order 4 new tires to be installed on my car. They took my order alright, but when I came at the agreed time they had only 3 tires in spite ... |
Sears - Worst repair service
Complaint - Department Stores - mentor OH
Product/Service: home use snow blower
Our snow blower was sent into their repair center for its yearly service, and after over a month of waiting for it we finally received it back. The snow came so we went to use it and gas just poured ... |
Sears - Got stuck with a $1,200 lemon!!!!
Complaints - Department Stores -
Product/Service: kenmore frontload washer
Paid that kind of money, expecting agreat product. we had to have it replaced once before warranty expired. after warranty expired same problem happened again and the repair bill is over 600$!!so, i ... |
Sears.com - No customer service
Complaint - Consumer Products -
Product/Service: Dinnerware
Order place with Sears.com for 3 dinnerware sets and 1 set of two dishes called a companion set which matches the dinnerware. Sears.com canceled the order for the dinnerware with no explanation on can... |
Sears - Agitating Agitator
Complaints - Department Stores -
Product/Service: Kenmore washer 41797862791
The agitator on this washer is poorly designed. It has 3 fins at the bottom. There is about 1cm of space between the distal portion of each fin and the base of the agitator. The space is lessened grad... |
Kenmore/Sears - Dont buy Kenmore refrigerators
Complaint - Miscellaneous -
Product/Service: Model 253.6419240 Top Freezer
Sears will not tell you/... This products fails to stay cold if placed in a room/garage/ or basement the my get down to 55 degrees Fahrenheit. This is a know problem but you will have to call a servic... |
Searsfeedback.com - Searsfeedback.com
Complaints - Department Stores -
Product/Service: survey website
I also tried to do a survey on Searsfeedback.com and could not find the site anywhere. I guess it's Sears way of pretending to care about customer opinions.... |
Sears - Sears has the worst employees and horrible management
Informative - Department Stores - Dewitt, NY
Product/Service: Workplace harassment
Hi I work for Sears in Dewitt, NY. And I think my boss SP is a has been lunatic who secretly runs Sears the way she wants and hides it from corporate. She never leaves her office never confronts cust... |
Sears, In Brass City Mall Waterbury, Ct. - Craftsman Is Now Crapsman!!!
Complaints - Tools/Hardware - Waterbury CT
Product/Service: Impact Driver Model# 315.114832
I recently bought the crapsman 5 piece combo kit 4 MONTHS ago. I spent about 200.00 on this product. The impact driver in the kit is already slipping and not wanting to drive a lag in anymore. I brou... |
Sears - Defective Washers totally unfair, demand a recall or free repair!
Complaint - Department Stores -
Product/Service: Sears Kenmore or Frigidaire Front load washing machine model 417...
There are thousands of people having the issue of accelerated corrosion on these machines. The corrosion seems to be the result of sabotage. These washers have aluminum bearings which are attached to... |
Sears - Service Nightmare with Sears Warranty Refrigerator-Freezer Repair
Complaints - Department Stores -
Product/Service: Service call on dead 10 month old refrigerator freezer
On January 6th 2010 we requested service on our 10 month old Kenmore refrigerator freezer from Sears. Our second warranty repair.
This time the unit blew out the control panel which regulates the te... |
Sears - On-line ordering
Complaint - Department Stores -
Product/Service: mattress
I ordered on-line. Cancelled the order. after almost 3 weeks I have not received my money back. After talking to reps I am told they are behind and wil take another ????... |
Sears - Kenmore Elit products
Complaints - Department Stores - pittsburgh PA
Product/Service: refrigerator / dishwasher
I'm not going to waste time in details other than to say these 2 products have not worked right from day 1
the refrigerator bought from the returns dept. had noisy compressor
then the gear grease i... |
Sears - Sears.com Scam & Lies To Customers Re: In Stock Items
Complaint - Department Stores -
Product/Service: Online Order & Delivery
PLEASE DO NOT USE SEARS.COM!!!!!!! On January 21, 2010, I placed an order for a travel system (car seat/stroller) for my son. The item was in stock in the store but since it was a gift, I didn't want ... |
Sears - Sears Promotional No Interest!
Complaints - Department Stores -
Product/Service: Billing
Be careful when Sears has a promotional deal when you purchased an item, they will tell you you have so many months with no interest and and really won't. You have to look at your bill carefully and ... |
Sears Mastercard - Fraud
Complaint - Financial Services -
Product/Service: Sears Mastercard Extortion
I HAD been a loyal Sears customer for over 40 yrs until my recent experience with their MasterCard. I made the mistake of taking them up on their 0% financing to pay off higher interest loans. I tra... |
Sears Appliances - No more Sears
Complaints - Department Stores -
Product/Service: Appliances
Sears sucks, their delivery is charged no matter how big the purchase is, their appliances - even floor models are overpriced, customer service is medium at best. ... |
Sears - Fraudulent appliance repair warranty
Complaint - Department Stores -
Product/Service: Appliance repair
I called Sears to have an appliance repaired and they offered a repair for a set price with a one year warranty on the repair. I paid for the repair on that day over the phone. What Sears did not te... |
Sears Automotive - Don't go to Sears Automotive
Complaints - Miscellaneous - Charleston WV
Product/Service: new brake pads
I called to see how much new brake pads would be for my car, and was told between $169 and $198. Since nothing eles is open on Saturdays I took my car to get it looked at and get a real estimate. I ... |
Sears - Sears ripoff interest rates
Complaint - Department Stores -
Product/Service: Interest rates
SEARS in Canada is charging annual 28.8% interest (Daily rate. 07890%) If I want rates like that I'll go to the local pawn shop. Once I pay down this card I will never walk into a SEARS store again.
... |
Sears - Dishwasher pruchase and installation disaster
Complaints - Department Stores -
Product/Service: Bosch dishwasher
I purchased a dishwasher from Sears. It was a disaster from start to finish. Here's what happened.
1. They said they would put it in a full twelve days from purchase. This seemed excessive but I sa... |
Sears - Sears is the WORST!!! And they do not care aboput there customers!
Complaint - Department Stores -
Product/Service: Delivery
We purchased a Samsung refrigerator from Sears at the Deptford Mall in New Jersey. The delivery was scheduled for this past Tuesday. When they brought the refrigerator, we told the delivery person th... |
Sears - Took my money & never shipped product
Complaints - Online Consumer Services -
Product/Service: Craftsman
Placed an online order for Christmas gift on 12/14/09 (was in stock), to be shipped to store. In my e-mailed order confirmation, it was stated to arrive 12/31/09. First week of January 2010, I checked... |
Sears - Sears Repair Service
Complaint - Department Stores -
Product/Service: Kenmore Front Load HE Elite
I can relate to the response on trying to get the washing machine repaired. My washer just broke, 5.5 years old. My frustration and anger comes from trying to get it repaired. 1st day off of work-T... |
Sears - Sears scam
Complaints - Department Stores - NJ
Product/Service: refridgerator repair
Got the one year appliance warranty. Made an appointment to have fridge repaired which took more than a week. Repair guy comes in with an attitude. Says he won't work on appliance because it needs t... |
Sears - They took my money!!
Complaint - Department Stores -
Product/Service: Floor Jack
I purchased a floor jack on line as the stores did not have any in stock. I needed the jack ASAP that was in December. I was told would receive the jack by the 31st and now no jack and no money!!! I h... |
Sears - Broken Hood Latch!! - HORRIBLE CUSTOMER SERVICE
Complaints - Department Stores - Yuma AZ
Product/Service: Auto Shop
December 28, 2009-6:00 p. m: Myself and a friend, arrived at Sears, in our town to purchase 4 new tires for my 1999 Volkswagen Beetle. About an hour or so, prior to that, we had an oil change done. Ea... |
Sears - Sears falls way short!!
Complaint - Department Stores - Concord NC
Product/Service: oven door
Bought an oven/stove from Sears 3 years ago. After 6 months the handle on the oven door started coming off. The entire front of the oven would fall off. Our only recourse was to buy another one becaus... |
Sears - Their appliances and service are BAD
Complaints - Appliances -
Product/Service: Refrigerator oven
We bought a new home Sept 2008 the contractor sent us to Sears. Big mistake. Our refrigerator worked all of 1 month. Last week the oven quit working needing 2 new thermostats at a cost of $275.00 t... |
Sears - Sears Appliances and the DIS_SERVICE Dept
Complaint - Department Stores - Wheaton IL
Product/Service: Service on non-functioning 2006 freezer /Kenmore made by Frigidare
The freezer and lack of service was overwhelmming and extremely upsetting for a 73 yr old. We came home after being gone only to find our home smelled like the county morgue. Nov.20th all food had m... |
Sears - Change your policies Sears!
Complaints - Department Stores - Owensboro KY
Product/Service: ordered online/return to store
I ordered a nextec 12 volt compact multi-tool for my husband for Christmas. I did not think it would be delivered by Christmas or that perhaps the order was mixed up and was delivered to the store (Ow... |
Sears - Update for Sears Canada
Informative - Department Stores -
Just to update on my experience at Sears Canada. Thanks to my 3 cents.com for giving consumers contact e-mails I was able to contact Sears and they will be taking care of the situation.
However I a... |
Sears - No Customer Service
Complaints - Department Stores - pointe claire, quebec
December 29th, 2009 I went to Sears (Fairview Location) I left close to tears and with 2 store bouncers following me. My 4 sons were with me - I am a career person (sales) 48 years old and have never ... |
Sears - Sears charged me twice for one Refrigerator.
Complaint - Department Stores - Davie FL
Product/Service: Refrigerator
Sears charged me twice on my credit card and now they won't give me my money back.– Sears even admits they double charged me and told me to deal with my credit card company to dispute the charges. H... |
Sears - Horrible online experience
Complaints - Department Stores -
Product/Service: Appliance Purchase and Delivery
Absolutely, positively the worst online buying experience ever. Sears on the whole has improved their merchandise and pricing in recent years and as such, I have been more open to buying from them. ... |
Sears - Stackable Kenmore Washer/Dryer
Informative - Department Stores -
Product/Service: repair
On January 7, 2009, we purchased a KENMORE stackable washer-dryer for our condo which was rented to our son and his wife. At the time, we were told we would get a rebate of 10%. When we never receiv... |
Sears - Sears Appliance $204.99 Extended Warranty
Complaints - Department Stores -
Product/Service: Sears Ultra Wash Dishwasher
Beware of Sears' $204.99 extended warranty on appliance repair. When I first called Sears to repair my dishwasher I was offered this extended warranty which I accepted. I was told if Sears could not... |
Sears - How could something so simple turn into such a mess... oh wait, its Sears! Why would I expect anything but!
Complaint - Department Stores -
Product/Service: Repairs and customer service
So, my husband and I bought a new Kenmore Range from Sears in May 2008. For the most part it worked well, although it took forever for the oven to heat up. My saga begins December 8, 2009...
For the... |
Sears - Representative Very Inadequate In Applying Customer Service
Complaints - Health/Fitness -
Product/Service: Arranging For Calibration Of Exercise Bike
Dec. 21st 2009. Tele, 1-800-4-MY-HOME in regards to calibration of a SCHWINN exercise bike, purchased 1-05-09, sales check# 0203517T5716. Rep. said that there was 'no records of such purchase'. She al... |
Sears - Liars
Complaint - Department Stores - Williamsville NY
Product/Service: Samsung Dryer-Repair
My parents bought a washer and dryer from Sears a couple weeks ago. They got them home and installed and we all LOVED them-- they were fabulous- 2 days after using the dryer- it stopped working. It wo... |
Sears - Sears Installation
Complaints - Department Stores - Madison WI
Product/Service: appliances
My wife recently purchased a new washer & dryer from Sears on the east side of Madison Wisconsin. Since it's just her and I at home any more, I asked that she pay to have them install them. She did ... |
Sears - Sears Washer And Dryer Service
Complaint - Department Stores -
Product/Service: Washer and Dryer service
My Washer and Dryer supposed to be installed in the same day and old Washer and Drier should be picked up. Only Dryer was installed and nothing was picked up.
After I contacted Sears they sched... |
Sears - Shoddy Service
Complaints - Department Stores -
Product/Service: Heater
On Friday, December 18th I woke up to a heater that did not work. At roughly 12:30 pm Technician ID 0000695 arrived at my home in response to Service Order No. 83215129. Within 15 minutes he announc... |
Sears - Poor Customer Service
Complaint - Department Stores -
Product/Service: Kenmore Oven
All of my appliances have always (in the past) been purchased from Sears. The glass front on my Kenmore Oven shattered from a freak accident, I retrieved the maual from my files to order the replacem... |
Sears - Delivery and installation
Complaints - Department Stores - Lawton OR
Product/Service: washer and dryer
I looked at a washer and dryer which my wife wanted from Home Depot, and decided I would purchase the same unit from Sears instead. I called customer service (national and the Lawton, Ok store) to mak... |
Sears Kenmore Refrigerator - Sears service
Complaint - Appliances - Altoona, Pa
Product/Service: Kenmore refrigerator model 106.5736.700
I cannot believe how Sears service has deteriorated in the last four years. There service used to be excellent, but not anymore. I purchased a refrigerator in 2008 and after 1 year and three months, a... |
Sears - Waranty Service Complaint
Complaints - Department Stores -
Product/Service: Proform Eliptical
On November 12, 2009 I purchased a Pro-Form XP Thinline 480 Elliptical Exerciser at Sears store in Billings, MT. On November 30, 2009 I called the phone number provided on the user manual (1-800-469-... |
Sears - Merry Christmas from Sears, I get a huge repair bill!
Complaint - Department Stores -
Product/Service: Sears Kenmore Elite Trio, model #596.76603600
Purchased a Sears Kenmore Elite Trio, model #596.76603600, made by Amana. Paid over $2000 in April 2006, 3 1/2 years ago. Last week we started hearing a strange noise. Monday morning the appliance ... |
Sears - Sears Service
Complaints - Department Stores - DE
Product/Service: Carpet Cleaning
After reading all the reviews about Sears I decided to add another negative one. Although it's a few years old it's still relevant and attests to the rapid decline of a once great company.
I'm not ... |